<p>In the essay, the view of mistakes and disciplinary sanctions within the military aviation and health and medical service, are compared. The comparison shows that military aviation and health and medical service could have several points in common on how mistakes may occur, but that the present view of mistakes is different betwen the sectors. The view of mistakes and disciplinary sanctions is explicit within military aviation, and is based on a clear ideology on how mistakes occur, which is characterised of a systematic approach. Within health and medical service, an explicit and unequivocal ideology on how mistakes occur is missing, but, however, there are implicit ideas about infallibility and perfection. The comparison indicates that the view of mistakes is also, possibly directed by a bureaucratic model (instead of an ideology on mistakes), which aims to legitimacy, but that this may happen on the expense of not taking surrounding circumstances into consideration. In that way there may be a certain contrast in the health and medical service’s present system between rule of law and medical service safety.</p>

Uppsatsen ämnar undersöka det interna hotet inom organisationer som medförs av mänskliga misstag och ovarsamhet hos anställda. Syftet med uppsatsen är att identifiera orsaker bakom misstagen och ovarsamheten, redogöra för några konsekvenser av det och även undersöka hur utformningen och arbetet med IT-regler, som är regler och riktlinjer för IT-säkerhetsarbete, bör utföras för att minimera misstag och ovarsamhet. Till det har en undersökning av tidigare litteratur och en kvalitativ datainsamling gjorts, den kvalitativa undersökningen innefattade intervjuer med ett E-handelsföretag, ett IT-konsultföretag samt en IT-säkerhetskonsult. Teori och insamlad data har analyserats och genererat ett antal förslag, där bland annat ett anpassat språkbruk och kategorisering av IT-regler men även kontinuerlig utbildning av anställda förespråkas för att förebygga anställdas misstag och ovarsamhet. Därigenom förebyggs det interna hotet. Uppsatsens framförda förslag kan användas av alla typer av företag som vill förbättra sin IT-säkerhet genom att förebygga det interna hotet som orsakas av de anställda. / The study aims to investigate the internal threat within organizations caused by human mistakes and negligence amongst employees. The purpose of this paper is to identify reasons for the mistakes and the negligence, describe some of the consequences and also investigate how the design of and work with IT policies, which is a set of rules and guidelines for IT security work, should be performed to minimize mistakes and negligence. A survey of previous literature has been conducted and a qualitative data collection has been made. The qualitative data collection included interviews with an e-commerce company, an IT consulting company and an IT security consultant. Previous literature and collected data have been analysed which resulted in a set of suggestions, for instance that customized language usage and categorization of IT policies, together with continuous training of employees is advocated to help prevent employees' mistakes and negligence. Thereby minimizing the internal threat. Any type of company that wants to improve its IT security by preventing the internal threat caused by its employees will benefit from these suggestions.

In the essay, the view of mistakes and disciplinary sanctions within the military aviation and health and medical service, are compared. The comparison shows that military aviation and health and medical service could have several points in common on how mistakes may occur, but that the present view of mistakes is different betwen the sectors. The view of mistakes and disciplinary sanctions is explicit within military aviation, and is based on a clear ideology on how mistakes occur, which is characterised of a systematic approach. Within health and medical service, an explicit and unequivocal ideology on how mistakes occur is missing, but, however, there are implicit ideas about infallibility and perfection. The comparison indicates that the view of mistakes is also, possibly directed by a bureaucratic model (instead of an ideology on mistakes), which aims to legitimacy, but that this may happen on the expense of not taking surrounding circumstances into consideration. In that way there may be a certain contrast in the health and medical service’s present system between rule of law and medical service safety.

The main aim of this paper was to find out if and how teachers in upper secondary school use oral feedback when they correct their students' oral mistakes. I also wanted to find out which approach the teachers find most useful and if they use different approaches depending on the error made by the student. I have found that the majority of the teachers find oral feedback as an important tool to help students achieve a higher proficiency in a second and foreign language. My results also show that feedback is most often used when the student makes errors regarding content and pronunciation. Most of my respondents are aware of the necessity of applying different feedback approaches to different errors made by the students. My investigation shows that teachers chose to give feedback on different occasions, both directly, but more commonly, indirectly, to a single student or later on to a full class. Most teachers also prefer a mix of feedback approaches depending on the specific student and situation. My intention with this study has also been to determine what factors influence the students' uptake. My respondents have, among several factors, stressed the importance of comfortable learning situations, students' personal interest and size of group.