The aim of this thesis is to identify the potentials of nudging as a managerial method. The focus is on employees who have no basic apprenticeship in the area in which they operate. The work consists of a theoretical and a practical part. The theoretical part establishes a common understanding of central terms and creates a uniform basis as well as connecting points. Some forms of nudging, which come into question for the purpose of leadership, are presented. The following practical part tries to combine the insights described in the first part and illustrate them with some examples.

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Ce travail vise à explorer la mise en place de l‟intrepreneuriat dans les entreprises de services. Il démarre par une synthèse de littérature sur l‟intrapreneuriat, le corporate entrepreneurship et les concepts liés. Ceci conduit à comprendre ce qu‟est l‟intrapreneuriat et en déduire des possibilités et contraintes liées à ce choix stratégique. Ensuite, un processus a été proposé pour les entreprises désireuses d‟encourager l‟intrapreneuriat. Juste là, nous avons adopté une méthodologie déductive. Dans la dernière partie, elle est complétée par une approche interactionniste qui conduit à la création d‟un modèle intrapreneurial. Elle se base sur l‟étude d‟un cas pratique en profondeur dans une entreprise africaine de services : Bénin Télécoms SA. Ceci nous met en relation directe avec les salariés pour saisir leurs perceptions de la démarche intrapreneuriale. Ces informations sont complétées par une observation indirecte, une connaissance sur les innovations de services et la gestion des entreprises africaines. Les apports théoriques et managériaux sont faits. Tout ceci a conduit à la proposition d‟un modèle intrapreneurial africain destiné aux entreprises de services. Ce processus intègre les valeurs communes africaines. Il conduit à un management de la qualité et indirectement à l‟amélioration de la performance organisationnelle des entreprises. / This work aims to explore the intrapreneurship in services ‟companies. It starts by a synthesis of literature on the intrapreneurship, the corporate entrepreneurship and the connected concepts. This needs to understand what is intrapreneurship and to deduct the possibilities and constraints about this strategic choice. Then, we propose one process for implement intrapreneurship in companies. In this party, we adopt a deductive methodology. After, it is completed by an interactionist approach which leads to the creation of an intrapreneurial model. We use the study of an in-depth practical case in an african company of services: Benin Telecoms SA. This puts us in direct relation with the employees to seize their perceptions of the intrapreneurship approach. This information is completed by an indirect observation, knowledge on the innovations of services and the management of the african companies. The theoretical and managerial contributions are made. All this led to the proposition of an intrapreneurial african model for the companies of services. This process integrates the african common values and leads to a management of the quality and indirectly to the improvement of the organizational performance of companies.

Made available in DSpace on 2016-04-25T16:44:33Z (GMT). No. of bitstreams: 1 Paulo Cesar Gaion Granela.pdf: 1218958 bytes, checksum: c4935a0632156f0f4ce877583e31f315 (MD5) Previous issue date: 2013-05-23 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / In an environment of uncertainty and complexity, the management of modern organizations has been characterized by intensive use of models, tools and techniques that emphasize quantitative approaches in decision-making processes, however, many relevant aspects can be neglected by this trend. Factors that can not be easily quantified or other highly qualitative, such as the emotional subjective features, often do not receive the necessary attention and, thereby, distort to numerical indicators due to the inability to balance both approaches: quantitative and qualitative. This reveals the predominance of rationalist school. In this work, we´ve tried to analyze the situation of the business management, through a case of an innovative service in the telecommunications industry, which included three different strategic prisms, which may be an example of potential applications that enrich a qualitative approach in the modern management. These three prisms are a sports metaphor and analogy, using two distinct modes, soccer and volleyball, the scenarios planning and two other emerging strategies, the MBGA and MBWA, of the proceduralist paradigm / Em um ambiente de incerteza e complexidade, a moderna administração das organizações tem se caracterizado pelo uso intensivo de modelos, ferramentas e técnicas que privilegiam as abordagens quantitativas nos processos de tomada de decisão, entretanto, muitos aspectos relevantes podem ser negligenciados por esta tendência. Fatores que não podem ser facilmente quantificados ou outros eminentemente qualitativos, tais como: as características subjetivas e emocionais, frequentemente não recebem a atenção necessária e, desse modo, distorcem até indicadores numéricos devido à incapacidade de balancear ambas as abordagens: quantitativa e qualitativa. Isto revela a predominância da escola racionalista. Neste trabalho, procurou-se analisar essa situação da gestão das organizações, por meio de um estudo de caso de um serviço inovador do setor de telecomunicações, que integrou três diferentes prismas estratégicos, os quais podem ser exemplos potenciais de aplicações que valorizarem uma abordagem qualitativa na moderna administração. Esse três prismas são uma analogia e metáfora esportiva, utilizando-se de duas modalidades distintas, o futebol e o voleibol, o planejamento por cenários e duas outras estratégias emergentes, o MBGA e o MBWA, do paradigma processualista

This diploma thesis is mainly to explain the significance of the document Efektivní veřejná správa a přátelské služby: Strategie realizace Smart Administration 2007 - 2015 2015 (Efficient public administration and friendly service: Smart Administration Strategy 2007 - 2015) in the context of the reform process of public administration in the Czech republic. The author′s point of view is based of the theory of change, strategic managment and modern managment methods in public administration. Author focused on way of understanding the role and the context of the implementation of this document in public administration. Aim of this thesis is a decription and explanation of changes and their comparison with the primary Strategy′s goals. Another goals of this thesis is to understand the context of the implementation of the Strategy Smart Administration with regard to the major actors and events that could affect implementation. These methods are supplemented by findings that were obtained through interviews with experts in public administration area. The results of these analyses show that the goals of Strategy Smart Administration have not been fulfilled and this document presented an umbrella body for SMART methods in public administration. The goals of Strategy Smart Administration have not been met...

Коммерческим организациям, в особенности субъектам малого и среднего предпринимательства очень важно своевременно проводить контрольные и профилактические мероприятия, направленные на повышение эффективности управления дебиторской задолженностью. Отсутствие на предприятии политики управления дебиторской задолженностью ведёт к снижению оборачиваемости оборотного капитала, ухудшению платежеспособности предприятия и финансовым потерям в результате несвоевременной инкассации дебиторской задолженности. Именно поэтому грамотное управление дебиторской задолженностью является важным аспектом в деятельности каждой успешно развивающейся компании. Можно отметить, что выбор эффективной системы управления дебиторской задолженностью для каждой коммерческой организации уникален и не поддаётся стандартизации. Поэтому, для каждой конкретной компании должна разрабатываться индивидуальная методика управления дебиторской задолженностью, которая будет учитывать специфические особенности её деятельности. Грамотно продуманные направления совершенствования процесса управления задолженностью способствуют высвобождению значительной части средств, инвестированных в дебиторскую задолженность, повышению финансовых результатов деятельности организации, улучшению её финансового состояния в целом. Процесс управления дебиторской задолженностью достаточно сложный, так как одновременно преследует две разнонаправленные задачи: по увеличению объемов продаж и по снижению рисков неоплаты дебиторами своих финансовых обязательств. Поэтому эффективное управление дебиторской задолженностью является важным и необходимым условием успешной работы фирмы, т. к. оказывает большое влияние на ликвидность предприятия, создает предпосылки для роста бизнеса и увеличения финансовых возможностей компании, и, как следствие, на укрепление ее финансового положения в целом. / It is very important for commercial organizations, especially small and medium-sized businesses, to carry out timely control and preventive measures aimed at improving the efficiency of accounts receivable management. The absence of a policy of receivables management in the company leads to a decrease in the turnover of working capital, deterioration of the solvency of the enterprise and financial losses as a result of late collection of receivables. That is why the competent management of accounts receivable is an important aspect in the activities of each successfully developing company. It may be noted that the choice of an effective receivables management system for each commercial organization is unique and cannot be standardized. Therefore, for each specific company should be developed an individual method of receivables management, which will take into account the specific features of its activities. Well-thought-out directions of improving the debt management process contribute to the release of a significant part of the funds invested in receivables, improve the financial results of the organization, improve its financial condition as a whole. The process of accounts receivable management is quite complex, as it simultaneously pursues two multidirectional tasks: to increase sales and to reduce the risks of non-payment by debtors of their financial obligations. Therefore, effective management of accounts receivable is an important and necessary condition for the successful operation of the company, because it has a great impact on the liquidity of the enterprise, creates the prerequisites for business growth and increase the financial capabilities of the company, and, as a result, to strengthen its financial position as a whole.

<p>Bakgrund: Traditionell styrning har kritiserats av en rad olika författare och en modern verksamhetsstyrning har utvecklats. Vi menar att traditionella tillverkande företag är intressanta ur den aspekten att traditionella ekonomistyrningsmodeller är uppbyggda kring dessa typer av företag. Frågan vi ställer oss är alltså huruvida modern verksamhetsstyrning är ändamålsenlig i traditionella tillverkande företag.</p><p>Syfte och metod: Syftet med den här uppsatsen är, att beskriva och analysera tillämpningen av traditionella och modernare verksamhetsstyrningsmetoder i traditionella, tillverkande företag. Vår empiri är baserad på sex olika kvalitativa intervjuer på företagen Cloetta Fazer, Milko och Skånemejerier.</p><p>Resultat: Traditionellt tillverkande företag möter inte samma förutsättningar som tidigare och behöver därför på många plan anpassa sin styrning.</p> / <p>Background: Many authors have criticised traditional methods of management control which has triggered the development of modern management control methods. We believe that an interesting aspect of traditional companies from the manufacturing sector is that traditional management control models spring from demands from these types of companies. We want to find out whether modern management control is fit-to-purpose solution for traditional manufacturing companies.</p><p>Purpose and methods: The purpose of this thesis is to describe and analyse the use of traditional and more modern operations management control methods, in traditional manufacturing companies. Empirical work is based on six qualitative interviews with representants from the three companies Cloetta Fazer, Milko and Skånemejerier.</p><p>Results: Traditional manufacturing companies do not face the same conditions compared with yesterday, and must in many areas change their management control.</p>

Bakgrund: Traditionell styrning har kritiserats av en rad olika författare och en modern verksamhetsstyrning har utvecklats. Vi menar att traditionella tillverkande företag är intressanta ur den aspekten att traditionella ekonomistyrningsmodeller är uppbyggda kring dessa typer av företag. Frågan vi ställer oss är alltså huruvida modern verksamhetsstyrning är ändamålsenlig i traditionella tillverkande företag. Syfte och metod: Syftet med den här uppsatsen är, att beskriva och analysera tillämpningen av traditionella och modernare verksamhetsstyrningsmetoder i traditionella, tillverkande företag. Vår empiri är baserad på sex olika kvalitativa intervjuer på företagen Cloetta Fazer, Milko och Skånemejerier. Resultat: Traditionellt tillverkande företag möter inte samma förutsättningar som tidigare och behöver därför på många plan anpassa sin styrning. / Background: Many authors have criticised traditional methods of management control which has triggered the development of modern management control methods. We believe that an interesting aspect of traditional companies from the manufacturing sector is that traditional management control models spring from demands from these types of companies. We want to find out whether modern management control is fit-to-purpose solution for traditional manufacturing companies. Purpose and methods: The purpose of this thesis is to describe and analyse the use of traditional and more modern operations management control methods, in traditional manufacturing companies. Empirical work is based on six qualitative interviews with representants from the three companies Cloetta Fazer, Milko and Skånemejerier. Results: Traditional manufacturing companies do not face the same conditions compared with yesterday, and must in many areas change their management control.

<p>The modern world of manufacturing is in the middle of an industrial revolution with the digital and physical worlds integrating through cyber-physical systems.  Through a virtual model that is able to communicate with its physical system known as the Digital Twin, catered decisions can be made based on the current state of the system.  The digital twin presents immense opportunities and challenges as there is a greater need to understand how these new technologies work together. </p> <p><br></p> <p>This thesis is an experimental investigation of the characteristics of the essential components of the Digital Twin.  A Digital Twin Framework is developed to explore the impacts of model accuracy and update frequency on the system’s performance measure. A simple inventory management system and a more complex manufacturing plant is modeled through the framework providing a method to study the interactions of the physical and digital systems with empirical data.</p> <p><br></p> <p><br></p> <p>As the decision policies are affected by the state changes in the system, designing the Digital Twin must account for the direct and indirect impact of its components. </p> <p>Furthermore, we show the importance of communication and information exchange between the Digital Twin and its physical system.  A key characteristic for developing and applying a digital twin is to monitor the update frequency and its impact on performance.  Through the study there are implications of optimal combinations of the digital twin components and how the physical system responds.  There are also limits to how effective the Digital Twin can be in certain instances and is an area of research that needs further investigation.  </p> <p><br></p> <p>The goal of this work is to help practitioners and researchers implement and use the Digital Twin more effectively.  Better understanding the interactions of the model components will help guide designing Digital Twins to be more effective as they become an integral part of the future of manufacturing.</p>

Bakgrund och problem: Det har riktats kritik mot den traditionella ekonomistyrningen vilket har gjort att moderna styrmetoder och verktyg växt fram för att komplettera ekonomistyrningen. De faktorer som tvingat fram den moderna styrningen går även att se i musikbranschen. Detta, tillsammans med att ekonomistyrning i musikbranschen generellt sett är outforskat, gör att det blir intressant att undersöka hur skivbolag i musikbranschen använder sig av en traditionell ekonomistyrning eller modern verksamhetsstyrning. Syfte: Syftet med denna uppsats är att genom att undersöka två skivbolags ekonomistyrning kartlägga hur ekonomistyrningen karaktäriseras utifrån traditionell ekonomistyrning och modern verksamhetsstyrning. Metod: Metoden som använts vid denna studie är kvalitativ. Vi har genom fallstudier hos två skivbolag undersökt och skapat oss en förståelse av ekonomistyrningen i bolagen med hjälp av semi-strukturerade intervjuer och kompletterande frågor via mail.   Slutsats: Det går att se att skivbolagen övergått delvis till en modern verksamhetsstyrning men att det alltså finns en blandning mellan användandet av traditionella och moderna styrmetoder och verktyg. / Background and problem: Criticism has been raised towards the traditional management control which pushed forward modern management methods and tools to complement management accounting. The factors that pushed out this modern management control are possible to see in the music industry aswell. This, together with the fact that management control in the music industry has a research gap, makes it interesting to examine how record labels in the swedish music industry are using traditional or modern management control. Purpose: The purpose of this thesis is to through the examination of two record labels create an understanding of how the management control is characterized through traditional or modern management control. Method: The method used in this study is qualitative. We have through a multiple-case study at two record labels examined and created an understanding of the management control in the companies with the help of semi-structured interviews and complementary questions through mail. Conclusion: It is possible to see that the record labels has partly moved to modern management control but also that you can see a mix between the usage of traditional and modern control methods and tools.