Orientador: Elizabeth Maria Oliveira Luti Bertoncini / Banca: Geraldo José de Paiva / Banca: Francisco Hashimoto / Resumo: Este trabalho apresenta um estudo sobre a gestão participativa e as possibilidades de melhoria das condições humanas dos trabalhadores nas organizações que aplicam esse tipo de gestão. A gestão participativa vem sendo aplicada por muitas organizações, mas nem sempre essa forma de administração tem conseguido melhorar a relação do trabalhador com a organização, porque permanece uma relação de coerção ou mesmo uma relação de manipulação. Os princípios de participação adotados que pautam essa relação se voltam principalmente aos propósitos da empresa, e não estabelecem uma nova ética nas relações com os trabalhadores. A pesquisa de campo desenvolvida em uma empresa supermercadista, cuja administração apresenta tendências participativas, mostrou dados relevantes que permitiram... (Resumo completo, clicar acesso eletrônico abaixo) / Abstract: This work presents a study about participative management and the possibilities in improving human Work condition in the organizations that apply this type of management. The participative management has been applied for many organizations, but not always this way of running up a business has been able to improve the relation between the company and the employee, so that a relation of coertion or even manipulation is stablished. The principles of participation adopted which base this relation are directed toward the proposals of the company and don't stablish a new ethics in the relation with the employees. The research developed in a supermarket that the administration presents participative tendencies, showed us important information that allowed the comphreension of the dimensions of... (Complete abstract, click electronic access below) / Mestre

Made available in DSpace on 2014-06-11T19:29:04Z (GMT). No. of bitstreams: 0 Previous issue date: 2002-08-20Bitstream added on 2014-06-13T20:28:10Z : No. of bitstreams: 1 campos_v_me_assis.pdf: 582810 bytes, checksum: 98e9453cfb6315769e8a430f143b6c60 (MD5) / Este trabalho apresenta um estudo sobre a gestão participativa e as possibilidades de melhoria das condições humanas dos trabalhadores nas organizações que aplicam esse tipo de gestão. A gestão participativa vem sendo aplicada por muitas organizações, mas nem sempre essa forma de administração tem conseguido melhorar a relação do trabalhador com a organização, porque permanece uma relação de coerção ou mesmo uma relação de manipulação. Os princípios de participação adotados que pautam essa relação se voltam principalmente aos propósitos da empresa, e não estabelecem uma nova ética nas relações com os trabalhadores. A pesquisa de campo desenvolvida em uma empresa supermercadista, cuja administração apresenta tendências participativas, mostrou dados relevantes que permitiram... / This work presents a study about participative management and the possibilities in improving human Work condition in the organizations that apply this type of management. The participative management has been applied for many organizations, but not always this way of running up a business has been able to improve the relation between the company and the employee, so that a relation of coertion or even manipulation is stablished. The principles of participation adopted which base this relation are directed toward the proposals of the company and don´t stablish a new ethics in the relation with the employees. The research developed in a supermarket that the administration presents participative tendencies, showed us important information that allowed the comphreension of the dimensions of... (Complete abstract, click electronic access below)

While many employees are engaged in their jobs, others suffer from poor working conditions and impaired well-being. Research suggests that job demands may impair employee work attitudes and health while both job resources and personal resources can have positive effect. Therefore, the aim of this study was to examine the relative importance of job demands, job resources, and a personal resource (self-efficacy) for employees’ health and motivation at work. Questionnaire data were collected from white-collar employees of a Swedish construction company (n = 156). Results of hierarchical multiple regression analyses showed the relative importance of job demands, job resources and personal resources. The job demands were negatively related to health and motivation at work, while the job resources and the personal resource were linked to better health and motivation. The findings generally supported the hypotheses. The specific types of demands and resources were significant varied across outcomes and, unexpectedly, workload was positively correlated with job performance. The findings contribute to a growing literature which indicates that lower job demands and access to both job resources and personal resources may improve employees' health and motivation at work.

While many employees are engaged in their jobs, others suffer from poor working conditions and impaired well-being. Research suggests that job demands may impair employee work attitudes and health while both job resources and personal resources can have positive effect. Therefore, the aim of this study was to examine the relative importance of job demands, job resources, and a personal resource (self-efficacy) for employees’ health and motivation at work. Questionnaire data were collected from white-collar employees of a Swedish construction company (n = 156). Results of hierarchical multiple regression analyses showed the relative importance of job demands, job resources and personal resources. The job demands were negatively related to health and motivation at work, while the job resources and the personal resource were linked to better health and motivation. The findings generally supported the hypotheses. The specific types of demands and resources were significant varied across outcomes and, unexpectedly, workload was positively correlated with job performance. The findings contribute to a growing literature which indicates that lower job demands and access to both job resources and personal resources may improve employees' health and motivation at work.

Made available in DSpace on 2015-04-16T14:49:20Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 2012677 bytes, checksum: 6ec095b3cae4c729148187441b78cb80 (MD5) Previous issue date: 2010-08-16 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / Human motivation for work is something that interferes with the process of human relations, quality of life and productivity. Investigations on the subject emerged in the twentieth century and continue to be hot topic due to its complexity and importance. Many studies related to work motivation address both extrinsic as intrinsic aspects inherent to the process and are conducted in various productive sectors. However, it is proposed in this dissertation, we identify factors of influence for the motivation of physiotherapists working in clinics in João Pessoa, PB. The survey drew on the quantitative method with exploratory and descriptive approach, built from a literature review and a field study conducted by questionnaire. The research was composed of physiotherapists working in the thirty-seven clinics for physiotherapy in the city. Among the population raised from sixty-three, the sample consisted of forty-four volunteers. The collected data were recorded and analyzed using SPSS 18.0 (Statistical Packpage of Social Science) version for Windows, by using the frequency calculation, reduction tests of variables, tests of dependency such as correlation, regression analysis, and testing for consistency analysis of the items. The results indicated that the nature of the task factors, recognition and professional autonomy, the personal and professional achievement and interpersonal relationships, are influential factors in the motivation of physiotherapists working in clinics in João Pessoa PB. / A motivação humana para o trabalho é um aspecto que interfere no processo das relações humanas, na qualidade de vida e na produtividade. As investigações sobre o tema surgiram no século XX e continuam sendo assunto atual dada sua complexidade e importância. Muitos estudos relacionados à motivação no trabalho abordam tanto os aspectos intrínsecos quanto os extrínsecos inerentes ao processo e são realizados nos mais variados setores produtivos. Entretanto, é proposta desta dissertação, identificar os fatores de influência para a motivação dos fisioterapeutas que trabalham nas clínicas de João Pessoa, PB. A pesquisa valeu-se do método quantitativo com enfoque exploratório descritivo, construída a partir de um levantamento bibliográfico e um estudo de campo realizado através da aplicação de questionário. O universo da pesquisa foi composto pelos fisioterapeutas que trabalham nas trinta e sete clínicas de fisioterapia da cidade. Entre a população levantada de sessenta e três profissionais, a amostra constituiu-se de quarenta e quatro voluntários. Os dados coletados foram registrados e analisados utilizando o software SPSS 18.0 (Statistical Packpage of Social Science), versão for Windows, por meio da utilização do cálculo de freqüências, testes de redução de variáveis, testes de dependência como os de correlação, análise de regressão, além de testes para análise de consistência dos itens. Os resultados indicaram que os fatores natureza da tarefa, reconhecimento e autonomia profissional, a realização pessoal e profissional e o relacionamento interpessoal, são fatores influenciadores na motivação dos fisioterapeutas que trabalham nas clínicas de João Pessoa PB.

Le thème de la motivation au travail en lien avec la performance des employés captive l’intérêt des théoriciens, des chercheurs, des praticiens et des gestionnaires depuis déjà près d’un siècle. L’engouement pour l’étude de ces concepts a permis de faire des avancées scientifiques notables permettant de mieux éclairer la pratique. Cependant, on constate que la popularité de la motivation présente également certains enjeux. Notamment, la pluralité des théories rend le domaine presque étourdissant par ses connaissances éparses et ses résultats équivoques. En premier lieu, cette thèse présente une méta-analyse multithéorique réalisée à partir d’études effectuées sur le terrain examinant les liens entre la motivation au travail et la performance des travailleurs entre 1985 et 2010. Les résultats de ce bilan nous indiquent que, peu importe la théorie motivationnelle employée, la force et la direction de la relation motivation-performance sont similaires plutôt que différentes. Parmi les variables modératrices examinées, seule la source des mesures s’est révélée significative indiquant que la relation entre les variables d’intérêt est plus forte lorsque les mesures proviennent de la même source – dans notre étude elles s’avèrent toutes autodéclarées – comparativement à lorsqu’elles sont recueillies auprès de sources différentes. En second lieu, une étude en laboratoire a permis d’observer que la motivation peut évoluer sur une période très courte, soit de moins de 90 minutes, à partir de 3 mesures de motivation réparties dans le temps d’expérimentation. Plus spécifiquement, l’étude de la motivation par type et par quantité, en considérant le facteur temps, nous renseigne que la motivation intrinsèque a augmenté tandis que la motivation extrinsèque et l’amotivation ont connu une diminution. Cette étude, considérant une perspective multidimensionnelle et dynamique de la motivation, telle que proposée par le cadre conceptuel de la théorie de l’autodétermination, montre que l’évolution de la motivation de tous les participants à l’étude est semblable, peu importe leur performance. En plus de permettre l’avancement des connaissances dans le domaine de la motivation et de la performance au travail, cette thèse se démarque à plusieurs égards. D’un côté, il s’agit de la première méta-analyse multithéorique de la motivation qui soit réalisée. De l’autre côté, l’étude en laboratoire a examiné simultanément, le type et la quantité de la motivation à l’aide d’un devis à mesures répétées alors que la majorité des études se concentrent soit sur la quantité, soit sur le type et néglige souvent de considérer la variable temps. En outre, cette étude en laboratoire a été réalisée à partir d’une activité à haut potentiel de validité écologique, s’apparentant à une tâche de sélection de candidats en ressources humaines. En somme, cette thèse apporte un éclairage intéressant tant sur le plan des connaissances concernant les variables modératrices déterminantes impliquées dans les relations motivation-performance et sur le plan du rythme des variations des types de motivation que sur le plan de l’utilisation optimale et complémentaire de techniques de recherche sophistiquées. L’ensemble des recommandations découlant de ces deux études concernant la recherche et l’intervention est présenté en conclusion. / The topic of motivation at work in relation to employee performance has captivated the interest of theorists, researchers, practitioners and managers for close to a century. Keen interest in the study of these concepts has led to significant scientific advances that clarify practices. However, one notes that the popularity of this topic also presents certain challenges. In particular, the multitude of theories in this area is almost dizzying with their scattered knowledge and ambiguous results. This thesis will first present a multi-theory meta-analysis conducted from field studies that examined the relationship between motivation at work and the performance of workers between 1985 and 2010. The results of this review indicate that, regardless of the motivational theory used, the strength and direction of the motivation-performance relationship are similar rather than different. Of the moderating variables examined, only the source of the measures was significant in indicating that the relationship between the variables of interest is stronger when the measures come from the same source – in our study they all proved to be self-reported – versus when collected from different sources. Second, a laboratory study observed that motivation may change over a short period of time, less than 90 minutes, as per 3 measures of motivation used throughout the experiment. More specifically, the study of motivation by type and quantity, considering the time factor, indicates that intrinsic motivation increased while extrinsic motivation and amotivation decreased. This study, employing a multi-dimensional and dynamic perspective of motivation, as proposed by the framework of the theory of self-determination, shows that the evolution of all study participants’ motivation was similar regardless of their performance. In addition to the advancement of knowledge in the field of motivation and performance at work, this thesis distinguishes itself in several respects. On one hand, it is the first multi-theory meta-analysis of motivation to be conducted. On the other hand, the laboratory study simultaneously examined the type and quantity of motivation using a repeated measures design while most studies focus on either the quantity or the type and often neglect to consider the time variable. In addition, this laboratory study was conducted from a high-potential activity with ecological validity, similar to a human resource candidate selection task. In summary, this thesis brings an interesting light both in terms of knowledge about the determining moderating variables involved in motivation-performance relationships, in terms of the rhythm of changes in types of motivation, and in terms of the optimal and complementary use of sophisticated research techniques. All recommendations for research and intervention ensuing from these two studies are presented in the conclusion.

Ces 20 dernières années, l'entreprise Brésilienne des Postes et Télégraphes –ECT, a mis en route un processus de modernisation et de restructuration. L’objectif général de notre thèse a été d’en analyser les conséquences sur l’état actuel de la santé mentale des guichetiers et des facteurs de l’ECT dans l’État de Paraíba. L’étude est épidémiologique de type transversal analytique, avec une méthode d’approche quali-quantitative sur un échantillon représentatif de 150 guichetiers et 150 facteurs. Nous avons mené des entretiens semi-directifs, utilisé le GHQ-12 de Goldenberg, l’inventaire des motivations de Blais et des questionnaires que nous avons nous-mêmes mis au point. Sur le plan théorique, nous avons pris appui sur la littérature consacrée à la motivation et à la santé mentale au travail. Les résultats montrent que les Guichetiers ont un indice de motivation meilleur que celui des Facteurs, principalement pour la motivation intrinsèque. Les analyses du GHQ-12 montrent que 4,4% des Guichetiers ont quelques symptômes de dépression et 33,1% des symptômes d’anxiété. Parmi les Facteurs, 20,7% présentent un tableau préoccupant quant à la dépression et à la tension émotionnelle et 24,4% font état d’une absence de sentiment d’auto-efficacité. En outre, les analyses psychodynamiques montrent que les actes d’intelligence créative des Guichetiers ne sont généralement pas validés par de la reconnaissance de la part de leur encadrement, ce qui, parfois, conduit à de la souffrance psychique. A contrario, quand ils sont reconnus, un sentiment de plaisir peut être observé. Le plaisir dans le travail des Facteurs provient surtout de l’autonomie dans les livraisons, autonomie qui conduit à un sentiment d’accomplissement par la réussite, renforcé par la reconnaissance des clients et des collègues. A l’opposé, la surcharge, les pressions et le sentiment de manque de reconnaissance de la part de la hiérarchie provoquent de la souffrance psychique. Cette étude met aussi en évidence l’absence de différence significative entre les Facteurs et les Guichetiers quant à leur niveau de santé mentale. / Over the past 20 years the Brazilian Postoffice and Telegrapg- ECT, has undergone a constant process of modernization and technological restructuring and management. Based on this fact it was decided that the general aim of this thesis was to analyze the current state of mental health of commercial attendants and postmen of ECT in the state of Paraíba. Regarding the methodological aspect this is an epidemiological cross-sectional analytical study with a qualitative and quantitative approach in a sample of 150 commercialattendants and 150 postmen.In qualitative terms, semi-structured interviews were conducted, and in the quantitative level the GHQ-12 Goldenberg, the inventory of motivations Blais and other developed and tested questionnaire was used.With regard to theoretical aspects, this study was based on consolidated literature in the field of motivation and mental health at work. As for the results, commercial attendants showed a higher level of motivation than postmen, especially regarding intrinsic motivation.Regarding the GHQ-12 analysis, it was found that 4.4% of commercial attendants showed some symptoms of depression and 33.1% had anxiety symptoms. Among postmen, 20.7% showed a worrying situation of depression and emotional stress and 24.4% showed no sense of self-efficacy.Furthermore, psychodynamic analyzes demonstrated that the acts of creative intelligence of commercial attendants are generally not validated by chief’s recognition, which in some cases has led to psychological distress. Rather, when they feel recognized a feeling of pleasure arises.As for the postmen, the feeling of pleasure is mainly the consequence of autonomy in the mail delivery, which leads to a feeling of self achievement through the success at the task, which is reinforced by the recognition of clients and colleagues.On the other hand, work overload, the pressures and the lack of recognition by the hierarchy cause psychological distress. This study demonstrates that there are no significant differences between business servers and mail carriers regarding their mental health.

No description available.

Submitted by Morgana Silva (morgana_linhares@yahoo.com.br) on 2016-09-01T17:12:37Z No. of bitstreams: 1 arquivototal.pdf: 3204495 bytes, checksum: d85e5e2785b6795c485368461733c004 (MD5) / Approved for entry into archive by Morgana Silva (morgana_linhares@yahoo.com.br) on 2016-09-01T20:13:32Z (GMT) No. of bitstreams: 1 arquivototal.pdf: 3204495 bytes, checksum: d85e5e2785b6795c485368461733c004 (MD5) / Approved for entry into archive by Morgana Silva (morgana_linhares@yahoo.com.br) on 2016-09-01T20:20:17Z (GMT) No. of bitstreams: 1 arquivototal.pdf: 3204495 bytes, checksum: d85e5e2785b6795c485368461733c004 (MD5) / Made available in DSpace on 2016-09-01T20:22:18Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 3204495 bytes, checksum: d85e5e2785b6795c485368461733c004 (MD5) Previous issue date: 2016-02-18 / This work comprises a longitudinal study that sought to analyze volunteers through the prism of the motivational factors of expectation, entrance, stay and exit from the Fundação Cidade Viva in the City of João Pessoa / PB. As the final product, we expected to provide information relevant to this institution on its praxis. Thus, it was used as the basis of theory of Structural Model of Motivation at Work Volunteer by Cavalcante (2012). It was then carried out an exploratory case study that designed quantitative questionnaires which were tabulated and evaluated by descriptive statistics and other tests such as the T test for independent samples and ANOVA (one way). As a result, it was detailed as the profile of the volunteers of the institution the prevalence of adult and married women in their 35 years, with monthly income above R$ 5,000.00. The pointed minimum education level was unfinished higher education. Usually a family member and / or friend have already performed volunteer work or currently does. Commonly they have participated in this type of work at another institution, but not at present time. It confirmed the hypothesis that voluntary motivations change with the passage of time, and analyzes suggests the possibility of conflict between the expectations of volunteers and the performance of this activity, because the indexes obtained as motivation compared in the four moments indicate that they fall moderately in the first year of operation to grow again since then. Furthermore, religion has emerged as the main tool to attract and maintain the workforce of the institution at issue which does not exclude the importance of other elements such as civic bias, learning objectives or identification with the organization, but suggests that the organization studied should pay attention to the religious element as its mainstay in their internal human resources policies. / O presente trabalho compõe um estudo longitudinal que buscou analisar voluntários sob o prisma dos fatores motivacionais de expectativa, entrada, permanência e saída na Fundação Cidade Viva da cidade de João Pessoa/PB. Como produto final, esperou-se o fornecimento de informações relevantes para a citada instituição sobre sua práxis. Para tanto, foi utilizada como teoria de base do Modelo Estrutural de Motivação no Trabalho Voluntário de Cavalcante (2012). Foi realizado então um estudo de caso exploratório em que se empregaram questionários quantitativos que foram tabulados e avaliados por estatística descritiva e outros testes, como o Teste T para amostras independentes e ANOVA (one way). Como resultados, foi descoberto como perfil dos voluntários da instituição a predominância de mulheres adultas e casadas na faixa dos 35 anos, com renda mensal acima dos R$ 5.000,00. A escolaridade mínima apontada foi ensino superior incompleto. Normalmente algum familiar e/ou amigo já realizou trabalho voluntário ou atualmente o faz. Comumente elas já participaram desta natureza de trabalho em outra instituição, mas não o exerce mais hodiernamente. Confirmouse a hipótese de que as motivações voluntárias se alteram com o passar do tempo, e as análises sugerem a possibilidade de haver conflito entre as expectativas dos voluntários e o exercício desta atividade, pois os índices obtidos quanto a motivação em comparação nos quatro momentos indicam que elas caem moderadamente no primeiro ano de atuação para crescerem novamente a partir de então. Além disso, a religião destacou-se como principal instrumento para atração e manutenção do corpo funcional da instituição pesquisada, o que não exclui a importância de outros elementos, como o viés cívico, objetivos de aprendizagem ou identificação com a entidade. Todavia, sugere que a organização estudada deve atentar ao elemento religioso como seu principal sustentáculo em suas políticas internas de recursos humanos.

anglicky This diploma thesis focuses on the influence of journalistic profession on personal, private and family life of journalists. The aim is to find different approaches by which people employed in the media approach their work and reconcile personal life with employment, as well as to identify and describe possible differences in attitudes between men and women. The method of qualitative research is semi-structured interviews followed by analysis through grounded theory. A sample of respondents made up of men and women who work in the media of various types, focus and reach at the time of writing this diploma thesis should help to get a comprehensive view of the matter.