This study concerns the analysis of policy, and the statutory and regulatory impact of spatial planning on the land reform programme with emphasis on the land reform settlement plan (LSRP) of the Amathole District Municipality (ADM). There is a brief historical overview of the effect of the policy of spatial segregation in both rural and urban areas of the ADM. This study demonstrates, inter alia, the challenges faced by the ADM in both consolidating and physically integrating communities that were hitherto divided across racial lines. The critical question is whether the ADM has the ability to produce a Spatial Development Framework (SDF), which will be responsive to the needs of the region and serve as a catalyst in reversing the physical distortions caused by the land-planning legislation of the apartheid past. The greatest challenge lies in meeting the developmental aspirations of the Development Facilitation Act, 1995, the Local Government: Municipal Systems Act, 2000 and the National Spatial Development Perspective, 2003. Chapter 1 deals with the purpose, research problem and the method of research, as well as the definition of terms used in this research and literature review. Chapter 2 deals with the evolution of central themes of spatial planning and land reform, spatial development plans and integrated development plans (IDPs), the alignment of Amathole SDF and Eastern Cape Spatial Development Plan and the co-ordination of spatial frameworks. Chapter 3 deals with the composition of the ADM and the evolution of the LRSP, as well as land-tenure reform programmes impacting on the Amathole Municipality region. This chapter analyses the settlement plan against spatial planning legislation, the issue of institutional arrangements and mechanisms of consolidated local planning processes. Chapter 5 deals with the thorny issue of participation of traditional leaders in municipal planning and the government’s land-reform programme. Despite the existence of legislation in this regard, implementation seems to pose some difficulties. This chapter also deals with the co-operative governance framework. Chapter 6 is a concluding chapter dealing with the gaps discovered in the Amathole Municipality in the light of existing legislation. Reference to cases is made to demonstrate the challenges confronting the ADM. One notable aspect is the issue of urban-rural dichotomy and how the two worlds are positioned in their competition for the use of space. It is evident from this research that the post-1994 policy and legislative framework and implementation machinery lacks capacity to change the current form of the apartheid city-planning paradigm, something which impacts immensely on the sustainability of the current human-settlement development programmes. Population dynamics in terms of migration are hugely driven by search for employment opportunities and better services. The efficiency and ability of the municipal spatial evelopment frameworks in directing and dictating the identification of development nodes in its juristic boundary informed by the overarching national policy and legislative framework is key in building a better South Africa.

The purpose of this study was to investigate community development through the ward committee structures in the Northern Areas of the Nelson Mandela Bay Municipality. Community development through the ward committees is the key principle in the democratisation process, as well as the promotion of good governance. Community development is an opportunity for both local government and the community to strengthen the democracy that is being enjoyed; and simultaneously to promote accountability. In terms of the Local Government: Municipal Systems, 2000 (Act 32 of 2000), the role of local communities in the particular interests of their municipality must take place, among other things, by the ward councillor – as well as all other suitable procedures, mechanisms and processes set up by the municipality. Ward committees have the power to advise the ward councillor; and as municipal structures, they must ensure that there is always community participation in the sphere of local government. Community participation gives communities the opportunities to express their views, as well as giving them a sense of ownership. The objectives of the study were: - To determine the roles and responsibilities of the ward councillors in terms of the new developmental mandate (the need to encourage the involvement of communities and organisations in local government matters). - To investigate the relations between ward councillors and their ward committees, and between the offices of ward councillors and the general public. - To examine the extent to which ward councillors in the northern areas of the Nelson Mandela Bay Municipality understand the policy and administrative procedures and processes in the municipality, when addressing issues that affect the community. In order to achieve these objectives, it was necessary to review literature on community participation. An empirical search was conducted in wards 10 and 11 in the Northern Areas of Nelson Mandela Bay Municipality. Recommendations were provided which could assist the municipality to effectively make use of the ward committees and the ward councillors. If implemented, these recommendations could also enhance community development through the ward committee structures. Thus, the relationship between the ward committees and the ward councillor should be harmonious; and subsequently, they should also strengthen trust between them. Then the flow of communication will improve.

Wendel (1994, p. 91) defined perceived organizational support (POS) as “organization support in terms of all things that relate to assistance and relationships amongst working peers and colleagues, which involve the feeling of need between superiors and subordinates . Rothbard (2001, p. 656) in defining job engagement (JE) listed two components which he thought were critical for its effectiveness on organizational functioning: (i) attention and (ii) absorption, with the former referring to “cognitive ability and the amount of time one spends thinking about the role”, while the latter “means being engrossed in a role and means the intensity of one’s focus on a role”. Organizational citizenship behavior (OCB) was first introduced by Organ in the 1980s and he defined the concept of organizational citizenship behavior “as discretionary behaviors by individuals (employees) that do not form part of formal requirements of a job, but are necessary and promote effective functioning of the organization (Organ, 1988)”. The objective of study was to explore the relationship between perceived organizational support and job engagement and their effect organizational citizenship behavior. Other relationships that were tested were first, the direct relationship between POS JE. Secondly, the combined effect of POS and JE on OCB. The study was conducted amongst nurses at Victoria hospital, in Alice within the Nkonkobe district municipality. The results showed a significant relationship between JE and OCB, whilst the relationship between POS and OCB was not accepted. The results for the other two hypotheses that were tested; (i) relationship between POS and JE, (ii) combined effect of POS and JE on OCB also showed that they were not accepted. The consistency scores for these variables were of international level (n=106). The Pearson correlation coefficients were used for hypothesis testing.

The participation of communities and community organizations in Municipal governance is set in terms of the law as a mechanism to deepen democracy. Municipalities are required to develop a culture of governance that complements representative democracy with community participation. However the participation of communities in local governance has not translated to the strengthening of governance and the deepening of democracy as municipalities have not done enough to involve communities in municipal affaires. Lack of human resources, and financial capacity have been cited as some of the reasons that beset municipalities and undermine citizen participation. Municipalities have taken steps to encourage community participation and these include establishment of structures to enable participation, however without the guidance and financial support of the municipalities these structures are not able to perform their functions. In spite of all the efforts made by municipalities to encourage participation, a culture of community participation has not yet taken root in local government. While the legislative framework provides for communities to participate, practice shows that the implementation of legislation is complex and requires dedicated capacities within the councils to be effective. This can be achieved when municipalities develop their own community participation policies which address their special circumstances, which must be reviewed on a regular basis. Unless communities are empowered with knowledge on the available participation mechanisms, the dream of a culture of participation will remain just that, a dream. Thus civic education coupled with capacity building of officials will assist in ensuring the development of a culture of participation. Council must also develop mechanisms to evaluate the effectiveness of community participation processes and procedures, to avoid a one size fits all approach. It is imperative that councils as the legislative arm of municipalities must lead the process and not leave everything to the executive arm.

PhD (African Studies) / Centre for African Studies / The Thulamela Local Municipality is currently experiencing a plethora of public service delivery challenges. This often leads to court litigation and disputes with the institution of musanda. These public service delivery challenges, conflicts and court disputes in many cases leave the communities within the municipality deprived of basic services as a result of slow or a complete lack of service delivery. musanda is a Venda word that refers to the place where the thovhele (king), khosikhulu (paramountcies), khosi (chiefs), gota (headman), mukoma (petty headman), vhakoma (queen mother), vhatanuni (wives), vhakololo (princes/princesses), khadzi and makhadzi (royal aunts), ndumi (king/chiefs’ brother) and the rest of this royal structure resides. As such it also refers to the institution of royal governance. The proposed study aims to analyse the place of musanda as an institution within public service delivery and within the whole process of decentralization of services in the Thulamela Municipality. The study focuses mainly on the current public service delivery system of the government and the role of the institution of the musanda in that process. The basic service delivery system that receives direct attention falls under the Government Cluster, which covers Social Protection, and Community and Human Development. These divisions deal with Cooperative Governance and Traditional Affairs, Water and Sanitation, Human Settlements, Rural Development and Land Reform, Basic Education and Sports and Recreation. These are the services that are supposed to be rendered by municipalities. The analysis aims to determine musanda’s position in the whole process of providing the public services indicated above.

PhD (Public Adminiistration) / Department of Public and Development Administration / This study examines the notion of public participation as a tool to enhance service delivery in the Capricorn District Municipality. Public participation is a milestone of democracy and local governance. Local government – which is closest to the people – provides an ideal forum for the flourishing of participatory democracy. The centrality of public participation in the development of policies and programmes or action plans has been widely recognised by both government and the private sector. However, involving the public in the development of any policy, programme or action plan is a daunting task. Indeed, if not well-managed, public involvement often leads to protests, litigation, criticisms, and delays in service delivery to the people. Thus, the extent to which public participation can be a tool for the enhancement of service delivery in Limpopo – especially in the Capricorn District Municipality – is the focus of this study. This study is guided by the following questions: What are the key concepts that relate to public participation as a tool to enhance service delivery? What impact does the Constitution of South Africa, Act 08 of 1996, and other government legal frameworks have on public participation as a tool to enhance service delivery in South Africa, particularly in the Capricorn District Municipality? What modes and models of public participation are used to enhance service delivery in the Capricorn District Municipality? What are the main factors that influence public participation as a tool to enhance service delivery in the Capricorn District Municipality? The study adopts both qualitative and quantitative research approaches whereby the use of primary and secondary sources was augmented by interviews with local government actors. Moreover, questionnaires were administered by the researcher and his assistant researchers. A purposive sampling method was used. The researcher ensured that all relevant elements of 5 research ethics were observed. The data generated by the questionnaires and interviews were analysed and interpreted using the latest statistical tools. Both qualitative and quantitative analysis methods were used. Data collected using questionnaires were analysed by means of the Statistical Package for Social Sciences (SPSS). The information was presented in the form of tabulations, frequencies, and percentages. Data collected through interviews were analysed using thematic analysis. The findings of this study reflect that public participation mainly serves the purpose of meeting the statutory requirements for the development of best value initiatives and gaining information from citizens. The majority of the respondents were of the view that the Ward Committee system is fully functional in their municipalities. All Capricorn District municipalities have officers responsible for public participation; however, not all of them are accessible to the public. It was revealed that the public participation budget in Lepelle-Nkumpi and Mollemole is insufficient. The other main constrains identified are the serious lack of personal and working tools and resources. The study also found that not all documents were translated into the languages spoken in the Capricorn District and that there is a lack of feedback mechanisms on the issues raised by members of public during the IDP and Budget Fora.These findings were discussed in relation to the study’s objectives and research questions.

MA (Political Studies) / Department of Political Studies / The adoption of the constitution in 1996 has opened a new era of establishing a local government system that recommended that municipalities be established for the whole territory of the republic of South Africa. The white paper on “Local Government adopted by Cabinet in March 1998 outlined framework and programmes to guide municipalities to commit to work with citizens and groups within the communities to find sustainable ways to meet their social, economic and material needs to improve the quality of their lives”. Since 2007 epidemic service delivery protests started to be a national problem where 80 percentages of service delivery protests between the periods of 2007-2014 were violent. For instance, Musina Municipality experienced violent service delivery during the period of 2007-2014 where its properties, economy and people’s lives were in stake. Therefore, this study was driven by the need to analyse the implications of service delivery protests on the economy of Musina Municipality. A qualitative method approach to investigate the problem of service delivery protests implications on stability and economy in Musina Municipality will be used. A case study regarding service delivery effectiveness and violence used by people as a response and expression of a plea to be heard by their municipality will be investigated. / NRF

MPM / Oliver Tambo Institute of Governance and Policy Studies / Among the rights in the Bill of Rights contained in the South African Constitution is the right to access to adequate housing. This right is bound up with other rights in the Constitution, including the right to have their human dignity respected, and the right to water and health care. The right to adequate housing is also comprised in several international human rights declarations, including the Universal Declaration of Human Rights by the United Nations. However, the right to access to adequate housing involves more than just a shelter, but includes a number of other elements such as security of tenure and access to basic services and facilities. Housing must be affordable and accessible. It must be safe and habitable and be socially acceptable. Furthermore, adequate housing is well located with respect to economic and other opportunities. The provision of housing and basic services has been the focus of the ANC-led government since 1994 and a major portion of municipal resources has been dedicated to providing water and sanitation to mainly the poorest families, while over 1,5 million state-subsidized homes have been delivered. While the scale of delivery has been inspiring, has it really impacted on the lives of people in remote communities? A qualitative research design was utilised in this study as it was considered the most appropriate method to gather data and answer the research questions. In this study, data were gathered using unstructured in-depth interviews and focused group discussions. As part of the major findings, this research has revealed that the municipality does not have a housing provision policy though is building RDP houses with the support of a provincial government in line with the Housing Act. Through the provision of these low cost houses, the municipality has overcome many housing delivery challenges and that it has to date worked as a good governance strategy to attract the poor. Research conducted in the Musina Municipality in the Limpopo Province regarding the realization of the right to access adequate housing reveals that the right to adequate housing has, at best, only been partly realized as part of the major findings. In addition to interviews with office bearers and municipal officials, 120 households were interviewed (of which half were from self-built houses and half were residing in ‘RDP’ houses) concerning their understanding and experience of the right to access to adequate housing in the municipality. The study discloses v that the structures do not meet the criteria for adequate housing and the provision of water and sanitation remains a challenge in some rural areas. Access to health and education facilities is poor, due to the low densities and vast distances between settlements. This research recommends a plethora of good initiatives which could be seen as a way forward towards an improved adequate housing delivery mechanism which is also regulated. A need for mixed use integrated housing delivery through formal settlements is recommended in order to maximize the available financial resources and to also strengthen the intergovernmental relations through multi-stakeholder support. / NRF

MCom / Department of Business Management / Africans are, by nature, collectivist people. This is especially true for countries such as South Africa, where people live their lives as a community – they celebrate life’s achievements together and mourn life’s tragic moments together. Africans support each other as one big family, at least theoretically, however, in the recent past, effects of urbanisation and globalisation have reshaped, reorganised, and reoriented African families. The once communal and collectivist views towards life (that the community or family comes first before the individual) are fast being replaced by individualistic perspectives towards life. The nuclear family is rapidly taking centre stage. In the process, individual needs are crowding out those of the family and community. Communal needs are now being viewed as a burden. To describe this ‘new’ burden, modern society has coined a term to express its mixed emotions towards its responsibility towards the extended family; they call it “black tax”. As a form of tax, supporting one’s extended family results in greater good, at least in the long-run, however, in the short-run, high levels of indebtedness and growing personal needs make one’s obligation to the family almost seems morally wrong, insensitive, and illegal, hence, the word “black,” as in the black market – an informal underground market that is often immoral and illegal. By extension, contemporary South Africans seem to be saying that whilst looking after one’s extended family in the 21st century is immoral, insensitive, unreasonable, and expensive, we still will try our best to be play our part, whenever and wherever we can. Clearly, black tax affects the lives of individuals, particularly those being black taxed. Despite this growing phenomenon, the literature has largely ignored the effect of black tax on the life of ordinary people. The few available studies focus mostly on black tax within the middle class, employed, working population. Very little studies have looked at the effect of black tax on entrepreneurs, as they too are not immune to black tax. It was, therefore, opportune for this dissertation to address this gap within the literature. Consequently, the purpose of this study is to investigate the effects of black tax on micro-entrepreneurs, as well as to identify coping strategies employed by the latter to balance business needs and communal expectations. A qualitative case study was conducted in which 12 entrepreneurs from the Thulamela Local Municipality area participated. Data were collected using in-depth interviews. After transcription, the interviews were analysed by means of thematic analysis using ATLAS.ti. Results indicate a high prevalence of various forms of black tax, challenges as well as well-structured coping strategies, as employed by the entrepreneurs. The value of this dissertation is that it is among the first in contributing towards understanding the impact of black tax on micro-entrepreneurship within the South African context. Several theoretical and practical implications have been suggested. / NRF

MENVSC / Department of Ecology and Resource Management / The main objective of the study was to investigate the effectiveness of municipal solid waste management system, its potential implication in Vhembe District Municipality, South Africa and to recommend strategies for effective management of municipal solid waste in the district. To achieve this, structured questionnaires, interviews, field observations and focus group discussions were used to collect primary data within the district. The study focused on the four local municipalities: Makhado, Thulamela, Musina and Collins Chabane. Desktop study was also undertaken to gather secondary data by reviewing journals, technical reports, books and articles. The study adopted a mixed method approach comprising of triangulation of qualitative and quantitative design. The target groups of the study were selected through purposive sampling. The respondents in the study were 21 officials from local municipalities including directors, waste managers, superintendents, landfill supervisor and interns. Data was collected using focus group interviews and questionnaires and analysed using descriptive statistics which involve the presentation of numerical facts, or data, in either tables or graphs form. Municipalities in the district are producing a considerable amount of solid waste. Municipalities do not adhere to the existing guidelines on waste minimization at source, for example; they do not have zero waste strategy (3R) reduce, reuse and recycle, which is the highest priority of the National Waste Management Policy. Lack of the application of existing waste management policy leads to large amount of solid waste eventually ending up in landfill sites. The study recommends to municipalities to develop operational and monitoring waste management plans which will create continuous improvement on waste management. In the district, it was observed that the bulk of waste generated per month within municipalities is general waste comprising 64%, as compared to garden waste and building rubbles. There are no equipment and programs in place by municipalities to encourage waste separation at source, for example, municipalities do not have household‟s recyclable receptacles to encourage separation at source. Municipalities do not have weighbridge to quantify waste entering the site. It was observed that Thulamela and Collins Chabane Local municipalities create compost from garden waste received at the landfill sites, whereas Musina and Makhado Local Municipalities do not create compost from garden waste. Garden waste is dumped and compacted with other waste materials in the landfills. All municipalities should create compost from garden waste received at the landfill sites as it helps to extend the life span of the landfills because it v reduces the amount of waste to the landfill. There is lack of prioritization within municipalities, for example, in Makhado Local Municipality, when the new financial start, budget is allocated to other proposed projects by councilors as they consider waste management projects not a priority. It was observed that within the district, there is high level of illegal dumping in catchment areas and open spaces especially at Musina Local Municipality. Musina Local Municipality is using a quarry as disposal site which was not lined and it has led to contamination of underground water by leachate, whereas Thulamela, Collins Chabane and Makhado Local Municipalities are using lined landfill sites to avoid contamination of underground water. The available vehicles within the municipalities are not enough to meet the demand and some of them are too old, for example, tractors and trucks used by Makhado Local Municipality are 20 years old and they often breakdown, whereas Thulamela, Collins Chabane and Musina Local Municipalities are not using old vehicles as they auctioned old vehicles and bought new ones. Vhembe District Municipality should manage waste in accordance to the new approach of source separation, waste reduction, reuse and recycling by developing environmental awareness programmes supported by the placement of the recyclable receptacles at strategic points to collect recyclable materials which will reduce large amount of waste which eventually ends up in landfills. The study recommends that municipalities should have law enforcement structure which will create and enforce the laws/policies as it helps municipalities to implement effective waste management system and monitoring structure to monitor prioritization and budget allocation to avoid any wastage. Municipalities should have landfill monitoring committees to facilitate the compliance on the development and operation of the landfills to avoid the use of quarry as landfill sites. / NRF