MAdmin / Department of Public and Development Administration / The study focusses on the challenges militating against community participation on the Integrated Development Plan (IDP) process in Thulamela Local Municipality (TLM) and to find strategies to be used to enhance community participation on Integrated Development Plan. The study is based on matters of community participation and IDP in order to find out how community participation in the municipalities can influence the planning process in an integrated manner. The Constitution of the Republic of South Africa, 1996 (Act No. 108 of 1996) mandates local government to encourage the involvement of communities and community organisations in the matters of local government. IDP is the rightful platform to fulfil the aforementioned mandate in the local government. In this study, the researcher made use of a mixed research method where both qualitative and quantitative research methods are used. The research is qualitative in nature, but the quantitative method is also used in data interpretation, because data collected was based on the views and opinions of a large number of respondents and the analysis of results based on statistical significance. The researcher used the non-probability sampling and its subtype purposive sampling method to select the participants in this study. Questionnaires, interviews as well as literature were used to gather data in this research. Two types of data analysis were used when analysing the data. For data collected through interview, the researcher used thematic analysis (Narrative form) and for data collected through questionnaire, the researcher used International Business Machinery (IBM)- Statistical Product in Service Solutions (SPSS) Statistics V25. The researcher followed research ethics before conducting the study. The major findings of the study are: • The study found out that 38 (76%) of the respondents agreed that community members actively participate in IDP process. This is an indication that community members of Thulamela Local Municipality actively participate in IDP process. • The researcher found out that the majority of the respondents at 45 which constitutes 90% agreed that active community participation in IDP process plays an important role in the improvement of the basic service delivery. • The researcher found out that majority of the respondents at 35 which constitutes 70% of the respondents in the study agreed that community members are well informed about different types of participation in IDP process. • The researcher found out that majority of the respondents at 38 which constitutes 76% of the respondents in the study disagreed that there are enough resources to capacitate community members in order to participate actively in IDP process. v The main recommendations are: • The researcher recommends that community members should take a share of responsibility to actively participate in IDP process. Thus, the community members should consider it necessary that they strive to make community participation on IDP process fashionable. • The researcher recommends that there should be active community participation in IDP process because it plays an important role in the improvement of basic service delivery. Community participation in IDP process needs to be active for the basic service delivery to be improved. • The researcher recommends that community members should be well informed about different types of participation on IDP process. It is the responsibility of the municipality to inform community members about different types of community participation that they can use to participate in IDP process. • The researcher recommends that the municipality should make enough resources to capacitate community members in order to participate actively in IDP process available. The municipality should embark on a journey to raise funds either from other government sectors and/or private sectors. / NRF

Thesis (M.Dev.(Planning and Development)) -- University of Limpopo, 2022 / Mpumalanga Province has witnessed service delivery unrest and protests that destroyed the public infrastructure. There is thus an immediate need to conduct the study - to contribute to the body of knowledge, and to assist the concerned city under review. The service delivery challenges in the municipality are just a drop in the ocean, among the major problems in the sphere of the local government. Communities expect service delivery from their municipalities. Mpumalanga Province has witnessed unrest and protests, due to poor service delivery. The City of Mbombela is no exception. This study aims to examine the lack of service delivery to develop the communities in the Mbombela municipality due to shortage of capacity. The study assesses the strategies used in capacity building to improve service delivery. A qualitative research method is used to collect data. A sample of 15 respondents were interviewed using semi-structured interviews. The finding shows that the Mbombela Municipality has been playing a vital role in the provision of basic services to the local communities. However, the municipality faces several challenges related to service delivery, especially insufficient funds, corruption and political interference. The finding also highlights that the municipality lacks proper capacity building strategies for enhancing service delivery. The study recommends that mitigation measures could address these capacity-building challenges. These include enhancing recruitment, spending money wisely, avoiding politics and implementing strategies. Key words: Capacity building, service delivery, Mbombela Local Municipality

M. Tech. (Department Management Accounting, Faculty of Management Sciences), Vaal University of Technology. / Municipal debt has been steadily rising year after year, jeopardizing the financial stability of many municipalities. There is a commonly overlooked provision within the Municipal Finance Management Act, section 64(2)(a), that states that the municipal manager must ensure that the municipality has a functional credit management and debt collection system. However, it is also the obligation of municipal residents to ensure that they pay rates and taxes for the services supplied to them in order to ensure the sustainability of service supply. Municipalities rely on revenue collection to ensure their survival and viability. Due to the importance of this sphere of government, this study investigates whether residents respond to the credit management policy of the municipality and whether it is implemented effectively. The study does so by looking at the relationship between credit management policy implementation and service delivery in the selected municipality in Sedibeng District. The study followed a quantitative research methodology, using self-administered hard copy questionnaires to collect data from 510 residents of municipality A of Sedibeng District municipality. Seven (7) different locations with the demographic of municipality A of Sedibeng District were selected to participate in the study, with a response rate of 100%. Data were statistically analysed through SPSS and testing included correlation analysis, factor analysis, frequency counting and ANOVA testing. The data collected revealed that there is a lack of credit management policy implementation and enforcement when it comes to non-payment of municipal outstanding accounts. According to the quantitative findings, residents have a negative attitude towards the credit management policy. However, the findings also showed that there are factors that influence responsiveness such as poverty, (un)employment and educational level. The findings also revealed a significant relationship between credit management policy and service delivery. Failure to pay municipal debts results in poor service delivery by municipalities. because they lack the financial stability necessary to provide a sustainable service supply. In turn, poor service delivery results in residents refusing to pay municipal debts because they are unwilling to pay for poor services. Recommendations such as continuous review of critical debt recovery policies, rebates and discount granted to residents, the introduction of advanced technical systems, quality service delivery, employee training and development and the like will assist municipalities to improve the effectiveness of their credit management policy implementation. The limitations to of study entails difficulty in obtaining municipal ethical clearance, because municipal officers are concerned about confidentiality. Furthermore, there were the COVID-19 regulations posed by the South African government to curb the spread of COVID-19 which also had an impact in collecting data from participants. The findings may not be generalised to a larger population of all South African municipalities.

Thesis (MPAM.) -- University of Limpopo, 2022 / Deepening participatory governance in budgetary monitoring and evaluation in a local municipality is crucial to improve transparency and accountability in the use of public funds. Participatory governance warrants the provision of meaningful, purposeful and empowering opportunities and spaces for the engagement of residents in the affairs of a municipality. Despite being advocated as an effective mechanism for promoting good governance, particularly when implemented in budgetary monitoring and evaluation, participatory governance remains a neglected area of emphasis in local municipalities. This qualitative case study investigated the effectiveness of participatory governance in budgetary monitoring and evaluation in an information age in the case of Fetakgomo-Tubatse local municipality. The objectives were to assess the ward committee members' and municipal officials' understanding of participatory governance and its importance in the context of municipal governance; examine the scope of budgetary monitoring and evaluation as implemented in the municipality, the associated benefits and barriers to implementing participatory governance in budgetary monitoring and evaluation processes, and develop insights into the effectiveness and use of ICTs in information dissemination and accessibility in relation to the outcomes and impact of budgetary monitoring and evaluation. Face-to-face semi-structured interviews and open-ended qualitative questionnaires were used to collect primary data from municipal officials (N=8) and ward committee members (N=10). Non-probability sampling techniques (i.e., purposive and snowball sampling) were used to select the participants. Tesch’s eight-step descriptive data analysis technique was utilised to analyse the textual qualitative data gathered. This research report provides the main findings and conclusions based on the objectives that the study aimed to achieve. Recommendations are made to strengthen the effectiveness of participatory governance in budgetary monitoring and evaluation in an information age in the case of the Fetakgomo-Tubatse local municipality and opportunities for future research.

Thesis (M. Dev.) -- University of Limpopo, 2008 / Refer to the document

Thesis (MPAM.) -- University of Limpopo, 2022 / The study presents findings that examined the nature and extent of community participation in the Integrated Development Planning (IDP) processes as a means of improving local governance at the Polokwane Local Municipality. The study argues for a need to empower communities with knowledge on the available mechanism as a way of fulfilling the dream of a culture of participation. This is to increase unified perception about the value of community participation in improving local governance. However, local governance accountability can be gauged by the extent to which they practise community participation in decision-making in facing up to the challenges of the day. This is done by putting or encouraging community participation in the processes that would help face up to the challenges of the day, including the IDP processes. The study applied a mixed-methods design and a combination of thematic data analysis and Microsoft Excel (spreadsheet) to analyse data gathered. Structured questionnaires were distributed to respective community members in the selected communities: two villages of Potse and Mahlohlokwe; two townships Mankweng Unit D and Mankweng Zone 1; two suburbs - Flora Park and Ivy Park. Furthermore, faceto- face interviews were conducted with the Polokwane municipal officials responsible for IDP, municipal manager, IDP manager and councillors of selected communities. Findings of the study showed that community participation in the IDP processes was viewed as one of the ways of enabling interaction between local government and citizens. However, citizens faced challenges in the process of community participation and that impacted on the level of community participation. It should, therefore, be borne in mind that to improve local governance, it is necessary to look at the extent to which communities are engaged in the processes of improving local governance. Participation of communities in the development planning of their communities can thus help improve local governance. Therefore, community participation should be widely applied in the local government field to enable good governance and sustainable development.

Thesis (M. Tech) -- Central University of Technology, Free State, 2008 / In terms of the Constitution of the Republic of South Africa, 1996 (Act 108 of 1996), local government in South Africa is obliged to ensure that sustainable services are provided to communities. Without any doubt, the effective and efficient execution of this responsibility would bring about an environment conducive to service excellence on local government level. However, South African municipalities are characterised by poor service provision; and the various incidents arising from dissatisfaction on the part of residents in respect of the services rendered are daily becoming a greater challenge to municipalities in the Free State Province. In order to meet the service provision standards, as stipulated in the Constitution, the development and implementation of municipal policies is essential. Policy is defined, inter alia, as the setting out of basic principles that must be pursued in order to achieve specific objectives. Local government has the legislative and executive competency to develop and implement policies. As a result of the diversity and complexity of policy-making, a conceptual framework for the policy-making process at local government level is an essential requirement. This process is described in the dissertation as a sequential pattern consisting of the following phases: policy agenda-setting, policy formulation, policy adoption, policy implementation and execution and policy evaluation. However, municipalities do not have the institutional capacity, skills and experience necessary for the development and implementation of municipal policies. A further aspect that complicates the creation and implementation of policies is the large amount of legislation that regulates local government in South Africa. This legislation also requires municipalities to develop and implement various policies. There are several factors that influence policy-making at local government level. Aspects such as the political environment, the financial environment and community needs have a direct and significant effect on policy-making at this level of government. Capacity shortages probably comprise the factor that has the most detrimental effect on policy-making at local government level; and therefore the necessity for the relevant skills and knowledge relating to policymaking is indisputable. It is just as essential, however, that the other two spheres of government, namely national and provincial government, should carry out their constitutional obligation to support municipalities and strengthen their capacity. Therefore, the aim of this study is, firstly, to identify specific actions that could be implemented by local and district municipalities to improve the policy-making process. Secondly, to determine the reasons for the inadequate formulation, adoption and implementation of the municipal policies. Thirdly, to determine the specific role of national and provincial government, as well as that of the South African Local Government Association (SALGA), in supporting municipalities in the policy-making process. In addition, strategies that could be implemented in order to improve the institutional capacity, skills and experience at local government level, with a view to developing and implementing appropriate policies, have also been identified.

Text in Afrikaans / In this study the relationship between political decision making, spatial change and provision of selected municipal services was investigated. Legislation and policy, spatial demarcation and local government structures are determined by political decision making on various government levels. The international system as well as the local history and factors leading to spatial change impact on municipal demarcation and service delivery. Demographic change due to re-delimitation of boundaries, densification within the area of jurisdiction and immigration imply that service requirements change. In 1994/5, the rural and residential areas were incorporated to the former Verwoerdburg and formed the Southern Pretoria Metropolitan Substructure (Centurion). In December 2000 Centurion lost its autonomous status and was incorporated as administrative unit into the larger Tshwane Metropolitan Municipality. Restructuring have implications for the political representation of communities, the spatial extension of service networks, priority areas, and the location of service provision points. / In hierdie studie is die verband tussen politieke besluitneming, ruimtelike verandering en die lewering van geselekteerde munisipale dienste ondersoek. Wetgewing en beleid, ruimtelike afbakening en plaaslikeowerheidstrukture word deur politieke besluitneming op verskillende regeringsvlakke bepaal. Die internasionale sisteem, asook plaaslike historiese gebeure en aanleidende faktore tot ruimtelike verandering het 'n impak op beide munisipale afbakening en dienslewering. Demografiese verandering as gevolg van die herbepaling van grense, verdigting binne die regsgebied en immigrasie impliseer dat diensbehoeftes verander. Landelike en residensiele gebiede is in 1994/5 by die voormalige Verwoerdburg geinkorporeer om die Suidelike Pretoria Metropolitaanse Substruktuur (Centurion) te vorm. In Desember 2000 het die Stadsraad van Centurion sy outonome status verloor en is as administratiewe eenheid by die groter Tshwane Metropolitaanse Munisipaliteit geinkorporeer. Herstrukturering het implikasies vir die politieke verteenwoordiging wat gemeenskappe geniet, die ruimtelike uitbreiding van diensnetwerke, prioriteitsgebiede en die plasing van dienstevoorsieningspunte. / Geography / M.A. (Geografie)

Public participation in policy-making and implementation is an integral part of public administration and an essential ingredient of community development and democracy. This study describes, analyses and evaluates the role played by public participation in policy-making and implementation in South Africa, with specific reference to the Port Elizabeth Municipality. It investigates how the process of public participation in policy-making and implementation can be strengthened and made more fluid. The levels of knowledge regarding legislation, institutions and processes of public interaction with the legislative and policy-making and implementation institutions, and the intention to participate in these processes, are regarded as important. Among others, the concept participation and the impact of the process of public participation as well as the extent of awareness of the South African public with regard to its democratic rights ar:id freedom and newly acquired opportunities of interaction in policy-making and implementation are examined. The issues of concern in which the South African public would like to participate are also examined. In order to make meaningful decisions about public needs and demands, policy makers and implementers should obtain current information about such needs and demands. Public participation is an appropriate mechanism for conveying such information and should therefore be encouraged and preserved. It appears that the constitutional and legislative framework is an appropriate instrument for this purpose. However, in order to facilitate the development of the culture of participation, other prerequisites of public participation should not be forgotten. A lack of information about the process of public participation and a dearth of literature on the subject of public participation are among the challenges facing South Africa. The investigation indicates that there is lack of knowledge about institutions and legislation, as well as illiteracy and inadequate participation skills. Although Constitutional and statutory provisions reflect good intentions about public participation, with low levels of knowledge about such provisions and inadequate interaction between public participation and policy-making and implementation, a fluid process of participation which could deepen, broaden and sustain democracy would remain a utopian ideal. However, various mechanisms, by which this scenario could be addressed, could be devised and implemented. / Public Administration / D. Admin

This research is an examination of the practical application of intergovernmental relations (IGR) and co-operative government at the City of Tshwane Metropolitan Municipality (CTMM)’s Department of Housing and Human Settlements. By use of questionnaire and direct interviews, the research extracted responses from methodically selected employees and officials at the Department of Housing and Human Settlements in the CTMM. Literature study was combined with document analysis and a part of participant observation to gather data and information that has been examined and analysed in the study that has established the need for training and skilling for officials and employees in financial and project management. The need for the rolling back of political interference, regular review of legislation to keep abreast with the changing environment and international standards and improved institutional communication are but some of the observations and arguments that the research has established from a careful reading of data gathered. The enabling policies, laws and regulations that are in place remain largely good on paper, but still limited in their practical application. It is argued in this research that housing and human settlements are a provision that is central in the democratic and development life of the Republic of South Africa, and that the provision of sustainable human settlements enriches the livelihoods of communities in so far as other services such as education, recreation, health care, electricity, economic opportunities, safety, transport and communication are also dependent on the availability of sustainable human settlements and the amenities that comes with it. It is the recommendation of the present research that if the policies, regulations, laws and goals that govern the IGR towards the delivery of sustainable human settlements are to achieve maximum fruition, there is a need for vigorous monitoring and evaluation mechanisms that will ensure that budgets are efficiently used, that standing decisions are implemented and that partisan politics and corruption and opportunistic tendencies are eliminated as these hinder performance and delivery. / Public Administration / MPA