Orientador: Débora Mazza / Banca: Cristina Vaz Duarte / Banca: Maria Rosa Rodrigues Martins de Camargo / Abstract: This work was originate from reading and writing workshops developed into "Aldeia-Movimento Pró-Cultura", a Non-Governmental Organization that attends young people that came from unfavorable social sectors in city of Limeira, in the State of São Paulo. The objective from reading and writing workshops were to glimpse the development of language, thought and relationship strategies of these young people and understand how they build their cognition, political and socialhistorical processes, as well as how these workshops would contribute to insert these young citizens into society. The hypothesis is that, once the "word" is the main way to constitute human being feelings, that leads them to a constant transformation of individual and public activities, when allowing these young boys and girls - mainly deprive of a practical contact with a text - a reading and writing work, it could contribute to build the subjectivity of these people, as well as contribute in the moment of intellectual appropriation of external objects, enlarging the building of their knowledge into a social way. It was searched into this work: 1) a discussion regarding the formation of a neoliberal State, trying to comprehends the transformation occurred to capitalist societies during this period and the marks under the influence of neoliberalism into Brazilian society and education; 2) research one of the models inside this new relationship between society and State, organization that is current outside the State formal structure: the Third Sector, specially Non-Governmental Organizations; 3) presentation of a historical description of the Non-Governmental Organization "Aldeia Movimento Pró-Cultura", of "Projeto Aldeia Cidadania" and its reading and writing workshops to needy young people; 4) a study of the subjective moment into different processes and forms of organization when building the subjectivity into these... (Complet abstract, access undermentioned eletronic adress) / Mestre

The landscape of socially oriented NGOs – a study of how they are created and established in a local Swedish context. This thesis is an inquiry into local, socially oriented non-governmental organizations (NGOs) in Swedish municipalities. Previous research has indicated that changes in the monitoring and steering of financial support during the 1990s altered the conditions for and practices of NGOs. The inquiry – based on archival material and interviews with organization representatives from the twelve NGOs receiving financial support from the social welfare board in Växjö municipality – showed instead that the organizations were unaffected by the hanges, and that the set of recipient organizations had been stable over time. A comparison with four other communities reveals that the same pattern is repeated in other municipalities of similar size. The purpose of the thesis is to develop a theoretical framework to account for stability in sets of recipient organizations. It is argued that set stability is explained by affiliations with well-known national organizations, in conjunction with the boundary-work of the local organizations.

Historically, social security started to arise due to the need of preventing social unrest rather than of the need of helping people. Although the society has developed itself towards sophisticated tools of social politics - including social services - general awareness about their significance and their social prestige are still very low. The goal of this paper is therefore to draw attention to the activities of workers and volunteers working in social services and highlight the problems the providers as well as users of the social services and public authorities contend with. The first part of this paper pursues historic development of social security institutes, which to a great extent determines their current form. The second part of this paper concentrates on an up-to-date valid social services adaptation which has been regarded by experts to be indeed revolutional. It entirely changes the conception of a users services role from passive care recipients to active agents in finding a solution in their own hard life situations. The third part of this paper concerns with non-governmental organizations, especially the ones, which inherently belong to a social domain for being bearers of civic participation values, personal responsibility, plurality of interests and views, democratic...

D.Phil. / Civil society organisations have and will be mentioned as partners, agents and autochthonous actors of social security. This has come about through advances in insurance products, through the kinds of social action engaged in by civil society organisations, and through the devolution of state power to citizens and civil society organisations. Rights to social security are decisively affected by the use of civil society organisations in the social policy field, and the implications of this use are investigated. This reality of the changing nature of social action needs to be brought to bear on human rights, if rights are to respond adequately to the concerns of injustice, inequality and poverty today. The thesis develops a framework within which civil society-based action could be made rights-based and justiciable, and which could guard against the retrogressive substitution of state action by civil society-based activity. Civil society-based action can be seen as upholding rights if it conforms to the fundamental requirements of human rights. These fundamental requirements derive from a performative conception of rights that sees the individual as subject of rights and as the fundamental actor of rights. This view of rights sees rights as dependent on the abilities and volition of all in society, and is presented as an alternative to a realist view of rights, as well as a view of rights as derived from basic human functionings. The intersection of this view of rights, the reality of non-state action for rights, and the legal discourse around socio-economic rights is the central problem that this thesis addresses. The legal discourse has only partially recognised this form of social action, and this thesis proposes a framework within which we may interpret and assess whether civil society action is indeed conducive to the realisation of rights. This framework includes democratic norms for conduct inside civil society organisations, for the interaction between civil society organisations and other actors, like the state and market, and also delineates the role of the court in this performative conception of rights. These interactions will shape the content, and nature of socio-economic rights, and here these insights are made applicable to the right to have access to social security in South Africa. The thesis discusses the suitability of South African civil society for this normative programme developed here. I analyse South African civil society, its historical role in transformation, in the current context, and its place in social and economic policy. There are ample opportunities for participation by civil society organisations in the further reform of the social security system. The realisation of novel ways to realise the right to have access to social security through civil society organisations for South Africans would depend on clarity on how civil society organisations could contribute to the enjoyment, realisation and performance of this right. The framework of accountability developed here has precedents and roots in law, civil society theory and in the discourse of social security. I analyse each, and I show how the social security discourse has incorporated civil society organisations in its historical development. Currently, it is a leading avenue for the further development of this discourse. However, this possibility – which intersects with the discourse of civil society – would depend on civil society being able to realise normative ends in its interaction with wider society. To gain clarity on this I analyse the civil society discourse, and critically point out problems that could stand in the way of this normative project. However, theorists of civil society have emphasised how this problem can be overcome; I draw on these writings to substantiate and legitimate the framework of accountability developed earlier. The realisation of this framework of accountability and action would enable civil society organisations to realise normative ends in society, and thus contribute to the realisation of rights. This vision of how rights could be realised is also discussed from a legal point of view, and I point out the features of the legal discourse that would support my thesis. The central objective of the thesis is to show that the South African constitution can support this reading of rights and the place of civil society action in its realisation.

Magister Artium (Social Work) - MA(SW) / Non-Governmental Organisations (NGOs) played a vital role in the history of the welfare sector in South Africa and are working alongside the government sector to combat social ills. The role of the NGO sector is to ensure the provision of a comprehensive network of social development services that enable and empower the poor, the vulnerable, and those with special needs. The ongoing financial shortages from NGOs were a growing concern for all the stakeholders in the welfare sector. The goal of this study was therefore to explore and describe the challenges in implementing project planning in the NGO sector. This study followed a qualitative research approach and used exploratory and descriptive research designs. Participants were purposely selected from the various NGOs in the Overberg Municipality. The data collection took place in focus group discussions and individual interviews with the aid of an interview guide. Data was analysed according to the eight steps of Tesch (in Creswell, 2003). Findings were verified according to Guba’s (1981) model of trustworthiness based on the criteria identified in Krefting (1991). The findings that were generated during the research study indicated that challenges for implementing project planning in the NGO sector had an impact on their service delivery. An enabling factor for implementing project planning and the writing of business plans was the fact that training in project management assisted project managers to market their services and permitted supervisors to fulfil different roles. The second theme that emerged from the study was disenabling factors or problems facing the planning and writing of the business plan. It demonstrated a lack of knowledge among social workers who lacked those skills and coordination and planning amongst NGO in the same area. The implementation of a basket of services influenced project outcomes, lack of resources and infrastructure for implementation of projects. The third theme that emerged from the study was stakeholders’ influence in project implementation and the influence on efficient and effective project outcomes. It included social work goals versus client goals, the relationship between the board members of the NGOs and social workers, the relationship between the Department of Social Development and social workers in the NGO sector, and relationships between the social workers and their supervisors. Recommendations included short- and long-term recommendations. It was concluded that NGOs experience challenges with regard to implementation of project planning.

The rise of International Non-Governmental Organisations (INGOS) in the post-Cold War era in Africa exerted pressure on conflict resolution mechanisms as governments responded to perceived and real pressure from external, mainly Western countries. INGOs are well resourced and conduct ‘humanitarian’ and other work funded by donors. The issue of funding is critical to control and legitimacy. It is also tied to achievement of intended goals. The study explores the relationships and in some cases conflict between Western NGOs in Zimbabwe and the government during the period when the latter was experiencing diplomatic estrangement with Western countries. The qualitative study seeks to establish whether INGO operations were influenced by political relations. The researcher interviewed twenty experts in NGO and governmental operations using an interview guide. Data was collected and entered into Nvivo software where it was thematically analysed. The major findings of the study are that the political strand is the main relational context that determined the relationship between the government and INGOs. INGOs were viewed as active conflict drivers mostly due to the bias towards certain political parties and being conduits of Western initiatives. Local conflict resolution mechanisms were also established to be inadequate. The study recommends that the government of Zimbabwe needs to work on maladministration and resolve differences with Western countries. Local NGOs and INGOs should not meddle in politics in order to have a trustworthy relationship with government while donor funds are more appreciated when channelled through governments.

It is broadly accepted that there is a need for better security management and protocols for hostage incident management, there is currently a lack of basic empirical knowledge about the existing security management protocols with reference to existing policies, knowledge and the capability of International Non-Governmental Organisations (INGOs) to handle hostage incidents. Many INGOs have successfully managed high-profile hostage crises, but there is still a considerable level of uncertainty about the way these crises have been solved and the way their success can be seen in relation to other crises. This study aimed to understand how INGOs prepare themselves for hostage incidents, whether policies, procedures are in place, how they manage hostage situations, and also how INGO staff are trained and prepared. The methodology adopted for this study was qualitative and comprised of indepth interviews with sixteen INGOs and ten industry experts and a review of INGO documents, policies and plans. The study sheds light on some of the less talked-about aspects for INGO security management in general, as well as preparedness and responsibility towards their staff. The study suggests that while most organisations have a level of preparedness in place, enhancing each agency’s respective policies may assist the organisation in better management. The study also found that there is a higher use of ransom payment than expected, and that there is an increasing willingness to engage external expertise to assisting in managing a hostage crisis. The study makes several recommendations that may have policy implications, including pre-deployment hostile environment training, reviewing potential cooperation between INGOs and United Nations, and the use of external resources to assist in managing a hostage crisis. It also recommends a revision of existing negotiation models, as the current models are lacking in addressing protracted hostage cases. The establishment of an accurate database of incidents to allow for improved interpretation of trends and scope of hostage cases is also recommended.

NGOs continue to play a central role in the delivery of services in South Africa. Many of the gaps left by government in small and vulnerable communities are filled by community and nation-based organisations aimed at providing specific needs for communities. Education-based NGOs, more specifically, play the role of satisfying education and skills-related needs. This treatise is founded on the theoretical assumption that society functions just like a human body with all its different parts, or elements, interdependent: the one cannot function without the other. Central to this study is the understanding that when analysing and evaluating one area or element of society, it is vital to consider the impact of that area or element on other areas or elements of society. Such is the case with IKamva Youth, an NGO situated in Khayelitsha, a township on the outskirts of Cape Town. Although the organisation is independent and exists on its own terms, it is affected and influenced by the community and context within which it exists. Khayelitsha is considered a previously disadvantaged area, characterised by socio-economic challenges such as high levels of crime, poor quality of education, lack of sanitation, illness and disease and unemployment. IKamva Youth, situated in such a community, was founded with the purpose of addressing such issues. The purpose of this study was to evaluate the extent to which the organisation has been effective in doing so. Paying specific attention to the community of Khayelitsha and the challenges it faces, the effectiveness of the organisation was evaluated according the overall purpose of NGOs and this organisation’s own vision, mission, purpose and objectives. This evaluation was done using the organisation’s different programs which are tasked with the responsibility of carrying out the purpose of the organisation. These programs were outlined and explained and used as the units of measuring the extent to which the organisation has been effective. In order to obtain an in-depth knowledge of these programs, the organisation was first located within its broader context after which these various programs were evaluated for effectiveness using responses from sampled participants. A questionnaire and in-depth interviews were compiled as measuring instruments for this evaluation. Data collected by means of the instruments formed the central point of reference that crafted the conclusion that in the midst of a number of socio-economic challenges, IKamva Youth has been effective in carrying out its purpose as an NGO and fulfilling its own vision and mission.

The diminishing provision of services by the state, coupled with the escalating numbers of Orphans and Vulnerable Children in Zimbabwe, represents a crucial concern for Non-Governmental Organisations. The socio-economic and political crisis in Zimbabwe has created a vacuum for social service provision. In this gap, Non-Governmental Organisations have stepped in as alternatives playing a critical and positive role in caring for Orphans and Vulnerable Children. Notwithstanding the generally valid critique of the imperialist role of Non-Governmental Organisations as agents of multi-lateral institutions and dominant western governments, the repressive despotism and the consequent socio-economic crisis in Zimbabwe has necessitated that Save the Children play a prominent role in caring for Orphans and Vulnerable Children. This study builds upon fieldwork undertaken in the Marondera district in Zimbabwe. This fieldwork was conducted amongst children who have been left orphaned and vulnerable because of various reasons, and investigates the interventions of Save the Children in the lives of these orphans. Ethnographic research, encompassing three kinds of data collection methods, was used. These data collection methods are interviews, observation and documents. This, in turn, produced three kinds of data namely, quotations, descriptions, and excerpts of document on the basis of which narrative descriptions where derived. Interviews were transcribed and later analyzed through content analysis. The findings indicated that, as a consequence of the failure of the state in Zimbabwe, Save the Children has played a primary role in addressing the needs of Orphans and Vulnerable Children despite the idea that non-governmental organisations have expanded and consolidated the neoliberal hegemony, at a global level, in the name of mitigating the social and economic dimensions of Structural Adjustment Programmes (Kothari, 1993). Save the Children’s interventions for orphans and vulnerable children take many forms, including educational assistance, legal protection, HIV/AIDS mitigation programs, psychosocial support and material support. The formal and informal systems also act as safety nets for Orphans and Vulnerable Children. However, these have failed to appropriately assist the Orphans and Vulnerable Children with sustainable initiatives. The vacuum created by the Zimbabwean context has however necessitated the growing importance of the activities of Save the Children in caring for Orphans and Vulnerable Children.

Chapter 1.---Non-governmental organizations (NGOs) compete in mission statements. Opportunities for impact vary across issues---NGOs with broader missions expect to execute higher-impact projects but provide less precision to donors as to the types of projects that will be funded. I develop the first model in which competing NGOs strategically design their mission statements. Scope of the mission is a strategic complement. Competition leads NGOs to design inefficiently narrow missions while free entry leads to a socially excessive number of NGOs in operation. With low barriers to entry NGOs' missions overlap, each addressing issues that are not the preferred issue for any of its donors, and leading to greater expected impact at the periphery of its mission. Chapter 2.---In many settings firms rely on non-governmental organizations (NGOs) to certify pro-social attributes embodied in their products. I develop a model of competition between NGOs in the provision of labeling services. Competition between a fixed number of NGOs features a race-to-the-top in labeling standards, but entry of NGOs offering new labels pushes standards down. Competition between NGOs often results in a socially-excessive number of labels, with each label excessively stringent. Compared to a setting in which firms can credibly communicate the social attributes of their products, labels demand greater pro-social behavior than desired by firms, although with proliferation of the number of labels this discrepancy disappears. In contrast to existing models, firms may engage in excessive corporate social responsibility when they rely on NGOs as certifying intermediaries. Chapter 3.---The intrinsic motivation of a firm's management for engaging in pro-social behavior is an important determinant of a firm's social conduct. I provide the first model in which firms run by morally-motivated managers engage in corporate social responsibility (CSR) in a competitive setting. CSR induced by moral management crowds out a competitor's strategic CSR, increasing profitability and leading shareholders to strategically delegate moral managers. Firms run by moral managers can engage in a socially-excessive amount of CSR, and shareholders appoint such managers if and only if moral management is sufficiently effective at crowding out a competitor's strategic CSR.