This research study addresses the problem of determining the strategies that can be used to manage conflict effectively. To achieve this objective a comprehensive literature study was performed to determine the views on conflict and various models of conflict. The study also included the reasons for and sources of conflict and the effects of conflict on an organisation. The next step was to identify the conflict management strategies that were revealed by the literature study. The appropriate conflict handling styles, how to improve organisational practices and special rules and structures were discussed as well as various suggestions from different authors on how to resolve a conflict situation. Based on the information obtained from the literature study a model was developed to serve as a guide to organisations to manage conflict effectively. Managers from a specific organisation were requested to complete questionnaires in order to determine the strategies used by their organisation to manage conflict. The questionnaire was developed in accordance with the findings from the research. The answers of the respondents were analysed and compared to the findings of the literature study. The information obtained from the literature study and from the respondents resulted in various recommendations and conclusions. The previously mentioned model that was developed was applied to the organisation, specifically addressing the pertinent issues as indicated by the respondents.

D.Phil. / Both leadership and negotiations constitute key success factors for organisations. Previous studies on leadership suggest that leadership effectiveness differentiates successful organisations from others. Equally, negotiations success constitutes a key distinguishing factor separating developed countries from the developing and the under-developed ones. A perusal of available literature and previous research on leadership and negotiations reveals a historical tendency by writers and theoreticians to deal with these topics separately. Thus, while the two topics have each been researched extensively, the number of studies dealing with leadership and negotiations as concomitant variables in the same study is limited. The current study investigates the relationship between negotiations success and leadership style. The study postulates that there is a positive relationship between negotiations success, which is defined as negotiator satisfaction levels with negotiated outcomes, and leadership style. Specifically, the study postulates that the use of the Blake and Mouton team leader style would account for counterparty satisfaction levels with the negotiated outcomes. The study involves the application of two questionnaires to 156 negotiators with a history of involvement in annual wage and other negotiations. The first questionnaire tests the respondents’ leadership style in terms of the Blake and Mouton Leadership Grid. The second questionnaire is the Subjective Value Inventory (SVI) questionnaire developed by Curhan and colleagues. The SVI is also a self-report questionnaire and measures negotiator satisfaction levels with negotiation outcomes. The multiple regression results from the analysis of variance (ANOVA and MANOVA), and other multivariate tests indicate leadership style as a strong predictor of negotiations success. This research is one of a small number of studies that have investigated and revealed statistically significant relationships between negotiations success and leadership style.

No description available.

Discussions via electronic mail are becoming commonplace to support decision-making and coordinating activities. Users of these technologies are usually dispersed either in a geographical and/or a temporal sense. Thus, unlike participants in face-to-face meetings, participants in electronic text discussions cannot speak to each other nor can they see each other. Unfortunately, few guidelines exist which identify the tasks for which electronic text and face-to-face meetings are effective. This study examines how communication via electronic text impacts the processes and outcomes of negotiation in dyads. Electronic and face-to-face discussions are characterized by the efficiency of the communication media supported by each, and by media richness, the ability of those media to convey social and emotional information. These communication media will be compared and contrasted on the ability of each to support a negotiation task which requires two participants to simultaneously solve a logical problem and resolve conflicting objectives. In a controlled laboratory experiment, pairs of subjects with either a competitive or an integrative bargaining orientation completed the Bilateral Monopoly Task in one of four communication media (text-only, text-plus-visual-access, audio-only, audio-plus-visual-access). As hypothesized, an integrative bargaining orientation and/or the relatively efficient audio mode of communication lead to a higher joint outcome. In addition, visual access (which conveys a rich array of social and emotional information) resulted in a higher joint outcome for subjects with integrative bargaining orientations, but lower joint outcomes for those with competitive orientations. The results indicate that bargaining orientation and communication medium have a marked impact on negotiation processes and outcomes. An efficient communication media is required to closely examine negotiation issues, and to reduce uncertainty about the constraints inherent to the negotiation task itself. Media richness strongly moderates the effect of bargaining orientation. A rich media enhances both the predisposition of an integrative bargainer to trust, and a competitive bargainer to dominate, the other party. Uncertainty regarding the logical structure of the task was reduced only via verbal communication, while equivocality regarding the bargaining orientation of the negotiating parties was reduced only via visual communication.

by Chan Chi Shing. / Thesis (M.Ph.)--Chinese University of Hong Kong, 1988. / Bibliography: leaves [78-81].

本論文擴展Young(1993b)所提出的演化議價模型(evolutionary bargaining model)以容許一個包含多個買家和賣家的雙邊市場。 本文應用隨機穩定性(stochasticstability)作為解決方案概念，發現當市場雙邊參與者的人數相同時，長期穩定分成會收歛到納什談判解 (Nash bargaining solution)，這和 Young的發現相符。然而, 若雙邊參與者的人數並不相同。則長遠而言，人數較少的一方將分得近乎所有得益.此結論符合瓦爾拉斯結論(Walrasian outcome)。 / This thesis extends the evolutionary bargaining model of Young (1993b), to allow for a two-sided market with multiple numbers of buyer and seller. Applying the solution concept of stochastic stability, we find that if the number of players in the two sides are symmetrical, then the long run stable division converges to the Nash bargaining solution, which coincides with Young's finding. However, if the number of players in the two sides are asymmetrical, then the smaller side obtains almost all of the surplus in the long run, which is consistent with the unique Walrasian outcome. / Detailed summary in vernacular field only. / Tam, Yin Chi. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2012. / Includes bibliographical references (leaves 52-53). / Abstracts also in Chinese. / Abstract --- p.i / 摘要 --- p.ii / Acknowledgements --- p.iii / Chapter 1. --- Introduction --- p.1 / Chapter 2. --- Literature Review --- p.6 / Chapter 3. --- The Model --- p.8 / Chapter 4. --- Convergence of the Evolutionary Bargaining Process --- p.14 / Chapter 5. --- Mutations in the Evolutionary Bargaining Process --- p.16 / Chapter 6. --- Generic Stability --- p.19 / Chapter 6.1 --- Asymmetric Market and the Walrasian Outcome --- p.20 / Chapter 6.2 --- Symmetric Market and the Nash Bargaining Solution --- p.23 / Chapter 7. --- Discussion --- p.25 / Chapter 8. --- Conclusion --- p.27 / Appendix --- p.28 / Proof of Theorem 3 --- p.28 / Figures and Tables: --- p.46 / References --- p.52

Thesis (M.S.)--University of Florida, 2002. / Title from title page of source document. Includes vita. Includes bibliographical references.

Not available / text

Thesis (Ph. D.)--University of Hong Kong, 2008. / Also available in print.

Thesis (doctoral) - Universität, Münster, 2004. / Includes bibliographical references.