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A critical appraisal of the relationship between attitudes and English proficiency /Cheung Ng, Gaik-hoon. January 1979 (has links)
Thesis (M.A.)--University of Hong Kong, 1980. / Typescript.
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EGOCENTRIC SPEECH IN YOUNG CHILDRENJackson, Carolyn Janet Mistele, 1932- January 1977 (has links)
No description available.
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Pharmacist-client communication : a study of quality and client satisfactionPaluck, Elan Carla Marie 11 1900 (has links)
OBJECTIVE OF STUDY: The objective of the study was to examine the quality of
interactions occurring between pharmacists and clients, the facilitators and barriers
shaping the way pharmacists communicate with clients, and the use of client satisfaction
ratings as an outcome measure for pharmacist-client communication.
METHODS AND MEASURES: Verbal exchanges between consenting pharmacists
(n=100) and clients (n=786) were audio-recorded during four-hour, on-site, observation
periods. Clients rated their interaction with the pharmacist using an 11-item Client
Satisfaction Rating instrument, while pharmacists completed a questionnaire examining the
factors predisposing, enabling, and reinforcing their communication with clients.
Subsequent to data collection, an expert panel listened to the audiotapes and rated the
quality of the interactions using a 9-item Quality of Communication rating scale.
FINDINGS: The mean overall expert rating for the pharmacist-client interactions was 4.0
(out of 7), and represented a "satisfactory" rating. Hierarchical multiple regression analysis
revealed that the predisposing, enabling and reinforcing variables measured in the
Pharmacists' Questionnaire accounted for 19% of the variance in pharmacists' technical
quality scores. Client satisfaction ratings and expert ratings of communication quality were
modestly correlated (r=0.14; p<0.001).
CONCLUSIONS: While the 60% of consultations in this study met or exceeded the
mandated communication requirements of pharmacy practice, pharmacists were uniformly
weakest in their client assessment skills and in their discussions of medication precautions
and non-pharmacologic approaches to symptom management. Most pharmacists in the
study reported being highly predisposed to communicating with their clients, but many
lacked the reinforcing factors, and to a lesser degree, enabling factors that are considered
necessary to sustain quality communication in the workplace. Client satisfaction ratings
were positively skewed with little variability, making it difficult to detect a relationship
between the expert and client ratings. Reasons why the study was unable to capture more
of the variance in its proposed relationships are provided, as well as areas for future
research.
KEY WORDS: pharmacist-client communication, client satisfaction, quality
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The relationship between oral language and articulation severity of assumed functional originMoore, Charles Glenn January 1969 (has links)
There is no abstract available for this thesis.
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Linguistic power and persuasion : an analysis of various language style componentsBlankenship, Kevin L. January 2001 (has links)
This study examined the effect of tag questions, hesitations, and hedges on participants' attitudes toward an advocacy, perceptions of the speaker, message, and cognitive responses regarding the message. Results from 351 participants showed that although linguistic power markers affected attitudes when participants were motivated to process the message, the markers did so through different processes. The use of hesitations in an advocacy affected influenced attitudes by affecting participants' perceptions of the speaker, whereas the use of hedges influenced attitudes by affecting participants' perceptions of the message. The use of tag questions in a message influenced attitudes, but this study failed to find the mechanism this effect. The overall finding suggest a more complex relation among linguistic power components and aspects of a persuasive appeal than once thought and researchers should consider the different aspects underlying the effects of linguistic power components on persuasion. / Department of Psychological Science
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[The] Exchange of emotional and cognitive information in word of mouth communicationsHuang, Lei January 2008 (has links)
Note: / This dissertation demonstrates that people engage in word-of-mouth (WOM)communication not only to exchange information so as to make better choices, but alsoto establish social connections with others. Specifically, we find that people exchangeemotional information more often than cognitive information in WOM. / Cette thèse démontre que les gens communiquent par bouche à oreille nonseulement pour échanger l'information afin de faire de meilleurs choix, mais égalementpour établir des rapports sociaux avec les autres. Spécifiquement, nous trouvons que lesgens partagent l'information émotive plus souvent que l'information cognitive enbouche à oreille.
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Pre-discourse planning : a comparative study of speaking and writingParé, Anthony. January 1984 (has links)
No description available.
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Adolescents' talk in class :Bills, Dianne Faye Unknown Date (has links)
This is a study of adolescent students talking in the classroom. It combines a sociocultural approach to learning with an ethnomethodological view of talk as social action and examines how young adolescents accomplish, in class, the work of 'being students'. Sociocultural theory takes the view that school is one of the contexts in which young people grow into mature social, cultural and institutional practices, through social interaction with 'expert' others. / Thesis (PhD)--University of South Australia, 2000.
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Adolescents' talk in class : the social and institutional work of being a studentBills, Dianne January 2000 (has links)
This is a study of adolescent students talking in the classroom. It combines a sociocultural approach to learning with an ethnomethodological view of talk as social action and examines how young adolescents accomplish, in class, the work of 'being students'. Sociocultural theory takes the view that school is one of the contexts in which young people grow into mature social, cultural and institutional practices, through social interaction with 'expert' others. / thesis (PhD)--University of South Australia, 2000.
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Adolescents' talk in class : the social and institutional work of being a studentBills, Dianne January 2000 (has links)
This is a study of adolescent students talking in the classroom. It combines a sociocultural approach to learning with an ethnomethodological view of talk as social action and examines how young adolescents accomplish, in class, the work of 'being students'. Sociocultural theory takes the view that school is one of the contexts in which young people grow into mature social, cultural and institutional practices, through social interaction with 'expert' others. / thesis (PhD)--University of South Australia, 2000.
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