ABSTRACT ¡§Management by objectives¡¨ means proceeding management in accordance with objects. Several years ago, many advanced enterprises in America, Europe & Japan have led this into their management system and got positive result. It not only strengthens enterprises system, raises income, enhances staff¡¦s ability & skill but also focus staff¡¦s identification. Now, a succession of enterprises and government department in Taiwan are carrying out this management system to improve administration efficiency and enhance their competitive ability. ¡§Management by objectives¡¨ is a synthetic and overall management system, which combines corporate mission, management concept, vision, strategy, objective and all the other company resources and reach expected objective by the circle of P(plan), D(do), C(check) and A(action) . This research is adopted case study method. We survey via questionnaires to realize how manager maps out corporate mission, management concept, vision & strategy; how each department spreads out its objective, plan, efficiency & improvement policy and how staff reaches his personal objects & efficiency. After researching, we found carrying out ¡§Management by objectives¡¨ can reach the following effects: 1. Making company objectives more definite: 2. Strengthening communication & coordination between departments; 3. Making staff with more self-confidence, self-reliance and self-motion; 4. Raising staff¡¦s identification and making efficiency judging fair; 5. Focusing team¡¦s conception; 6. Developing and cultivating staff¡¦s ability. Followings are my suggestions for continued research: 1. Enlarging industrial survey range with statistics; 2. Expanding ¡§Management by objectives¡¨ into management by efficiency and budget. Keyword: Management by objectives; Circle of P-D-C-A

The hydraulic and removal efficiencies of a Horizontal Flow Treatment Wetlands (HF TW) were investigated through an internal three dimensional grid of sampling ports. Tracer tests and regular monitoring of water quality parameters were performed. Results demonstrated that the HF TW has generally good hydraulic and volumetric efficiencies, with relatively low dead zones. The application of models developed by chemical engineering provided the number of tanks in series and the calculated detention times which were input as parameters in the multi flow with dispersion hydraulic model. This second model identified that water fluxes were not homogeneous with depth inside the TW and 60% of the flow was along the bottom layer of the bed. It also indicated the water flow velocities, which were faster on the bottom of the bed, and the axial dispersion, which was higher where flow velocity was lower. The reviewed inflow rate distribution allowed review for all layers of the nominal detention time and of the hydraulic indexes, which are developed by the chemical engineering theory, and based on the incorrect assumption of homogeneous systems. The P-k-C* degradation model was applied in order to define degradation k-rate values of BOD and COD and the frequency distribution profiles were developed. The degradation rate coefficients for BOD ranked from less than 10 m/yr to more than 300 m/yr. Significant higher degradation rates were observed for all the bottom layers and for the closest sampling line from the inlet. The results of COD were similar to those observed for BOD. Finally, the specific pollutants of nitrogen and phosphorus were analysed for total nitrogen (TN) and total phosphorus (TP). The global trend of the TN degradation coefficient values was a slow and regular decrease over length, having systematically higher degradation coefficients for the bottom layers. The saturation of the media sites for sorption capacity of TP was demonstrated being in progress. Les efficacités hydraulique et épuratoire du filtre planté à écoulement horizontal ont été mesurées grâce à un dispositif de prélèvement tridimensionnel dans un filtre en fonctionnement. Des essais de traçage ont été réalisés ainsi que des analyses régulières de la qualité de leau en tous les points déchantillonnage. Les résultats ont démontré que le filtre présente des efficacités hydraulique et volumétrique généralement bonnes, avec relativement peu de zones mortes. Lapplication des modèles mathématiques issus du génie chimique ont permis la détermination du nombre N de réservoirs en série et de calculer les temps de séjour ; ceux-ci ont ensuite été introduit dans le modèle hydraulique de dispersion multi-couches. Ce second modèle a identifié que les flux en eau nétaient pas homogènes avec la profondeur à lintérieur du système et que 60 % de lécoulement se concentraient dans la couche de fond du filtre. Il a également fournit les vitesses découlement par couche, qui se présentent comme plus rapides dans le fond du filtre, et la dispersion axiale, dont la valeur augmente en corrélation avec une diminution de la vitesse. La distribution du débit par horizon a pu être revue comme non homogène avec la profondeur et a permis de recalculer les index hydrauliques et les temps de séjour par horizon en évitant lhypothèse erronée des modèles du génie chimique de lhomogénéité du système. Le modèle de dégradation des polluants P-k-C* a été appliqué pour définir les valeurs des coefficients de dégradation de la DBO, la DCO et lazote total. Les profils de distribution de fréquence ont été dressés. Les différences de coefficients de dégradation de la DBO sont très hautement significatives avec la profondeur et la longueur, en ayant des valeurs plus importantes pour la couche de fond et pour la première ligne de prélèvement la plus proche de la zone de distribution de leffluent dans le filtre. Les résultats obtenus pour la DCO ont été semblables. Les coefficients de dégradation de lazote total ont montré une décroissance lente et régulière avec la longueur, et des valeurs systématiquement plus importantes avec la profondeur. Finalement, il a été démontré que les sites dadsorption du phosphore total sont en cours de saturation.

In the thesis the author attempts to focus on what value Career theories (such as turning points, planned happenstance, SCCT and PEC) may have for guidance counselors, and their clients. The author describes a number of theories, then put them to use on a number of interviews where clients describe their present career situation to guidance counselor students. The author reaches the conclusion that career theories have an important value for guidance counselors and their clients; Career theories play an important role in helping to understand the client´s behavior and history of choices. Career theories can also be used by the guidance counselor to help the client in future choices.

Self-Service Business Intelligence (SSBI) is a service where users can create reports andanalyze data on their own. It is an approach to decentralize competence and knowledge withina company. It has been proven to increase productivity and provide employees with morepossibilities to make smart data-driven decisions. I decided to do this project to learn moreabout SSBI and specifically explore what factors that contributes to the user experience ofworking with SSBI. With the help of a survey I was able to reach out to the employees at IfP&C Insurance.I asked how satisfied they were with the SSBI solution at the company, how theyexperienced loading times, how active they were and if SSBI brought value to their day to daywork among many other questions. The data from the survey was analyzed looking at trendsand correlation between answers to identify what parts employees were pleased with and theparts that needs more attention. This was done with the help of Decision Trees, correlationmatrices and extensive graph comparisons. The results managed to answer my scientificquestion rather well. It shows that most employees find that working with SSBI at If P&CInsurance is an enjoyable experience and they believe that it adds real value to their work.There is an interest in further education in Tableau, which is the SSBI software being used atIf P&C Insurance. A fact that shows that employees are eager to learn more, but also that theavailable education at the company has not reached out to all employees. There is also a majorissue with loading times when browsing reports. Users that experiences that loading times areslow or very slow are also overrepresented in the group that is not pleased with the software.The issue with slow loading times has two solutions that I recommend to the company: • Educate employees to create reports that require as low processing power as possibleto browse. This is something that a few employees asked for specifically. • Increase the capacity on their servers. As using Tableau and creating reports hasbecome more and more popular at the company, the servers have not been updated inthe same pace, creating long delays when browsing and working with reports. In general, I think If P&C Insurance has created a functioning environment for SSBI and ifthey address the few issues I have mentioned they will have a thriving Tableau communitywithin the company.

Cette thèse porte sur l’adaptation des étudiants en période de transition. Elle repose sur une comparaison franco-canadienne entre étudiants primo-entrants et étudiants internationaux vietnamiens. Dans l’objectif d’apporter un éclairage nouveau sur les processus de leur adaptation, nous avons intégré deux modèles théoriques permettant de distinguer deux niveaux d’adaptation, l’un dit « local » commun à tous les étudiants, l’autre dit « international » spécifique aux Vietnamiens (Black, Mendenhall & Oddou, 1991), dans lesquels viennent s’imbriquer deux dimensions du processus : l’adaptation psychologique et l’adaptation socioculturelle (Ward & Searle, 1991). La personnalité anxieuse, suivie de l’attachement adulte et des tracas quotidiens, apparaissent comme le fondement explicatif de l’adaptation des étudiants, quels qu’ils soient, tant à un niveau psychologique que socioculturel. A ces aspects « locaux » pour les Vietnamiens, s’ajoutent deux enjeux interculturels : l’identification à la culture d’origine et les différents réseaux de socialisation. Les résultats soulignent également pour les différents groupes d’étudiants une fragilisation des modèles internes de l’attachement, des différences culturelles dans leurs potentialités à former un corps étudiant et à se socialiser au sein de l’université ainsi que la présence d’individus à risques : ces derniers seraient dans l’incapacité de faire face efficacement au stress induit par la période de transition. / This dissertation focuses on students’ adaptation in transition. It is based on a French-Canadian comparison between freshmen students and international Vietnamese students. With the aim to shed a new light on the process of their adaptation, we integrated two theoretical models which allowed us to distinguish two levels of adaptation, one considered as “local” and common to all students, the other as “international” and specific to Vietnamese students (Black, Mendenhall & Oddou, 1991), in which are embedded two dimensions: psychological adaptation and sociocultural adaptation (Ward & Searle, 1991). Anxious personality, followed by adult attachment and daily hassles, appeared as the root of students’ adaptation both at a psychological and sociocultural level. In addition to these “local” aspects, Vietnamese have to deal with two cross-cultural issues: their identification with culture of origin and the different social networks in their environment. Results also highlighted for all students a weakening in their working models of attachment, cultural differences in their potential to form a student body and to socialize within the university and, the existence of individuals “at risk”: these students appeared to be unable to cope effectively with the stress induced by the transition. / Lu?n án này d? c?p d?n s? h?i nh?p c?a sinh viên trong quá trình chuy?n d?i. Lu?n án du?c th?c hi?n d?a trên m?t so sánh Pháp và Canada gi?a nh?ng sinh viên m?i vào d?i h?c và sinh viên qu?c t? Vi?t Nam. V?i mong mu?n dem l?i m?t cái nhìn m?i m? v? qúa trình h?i nh?p c?a h?, chúng tôi dã trình bày hai mô hình lý thuy?t nh?m phân bi?t hai m?c d? h?i nh?p, m?t « mô hình c?c b? » chung cho m?i sinh viên và m?t « mô hình qu?c t? » d?c trung cho sinh viên Vi?t Nam (Black, Mendenhall & Oddou, 1991). Trong hai mô hình này, hai m?t c?a quá trình dan xen l?n nhau : s? h?i nh?p tâm lý và s? h?i nh?p van hóa xã h?i (Ward & Searle, 1991). Tính cách hay lo, ti?p d?n là s? g?n bó sâu s?c và nh?ng khó khan trong cu?c s?ng thu?ng ngày là co s? lý gi?i cho s? h?i nh?p c?a sinh viên c? v? m?t tâm lý và van hóa xã h?i. ? khía c?nh « c?c b?», sinh viên Vi?t Nam còn ph?i d?i phó v?i hai v?n d? mang tính ch?t liên van hóa : s? d?ng nh?t v?i n?n van hóa g?c và các m?ng xa h?i khác nhau. K?t qu? c?a lu?n án dã nh?n m?nh r?ng d?i v?i nh?ng nhóm sinh viên khác nhau, có s? không b?n v?ng c?a các m?u bên trong c?a các m?i liên h? (working models of attachment), c?a s? khác bi?t v? van hóa trong xu hu?ng hình thành m?t t?p th? sinh viên (student body) và xu hu?ng xã h?i hóa trong tru?ng d?i h?c cung nhu là s? t?n t?i nh?ng cá nhân thu?ng xuyên có v?n d?, nhi?u tâm : nh?ng sinh viên này du?ng nhu không th? d?i phó m?t cách hi?u qu? v?i nh?ng cang th?ng trong quá trình chuy?n d?i này.