Made available in DSpace on 2016-08-02T21:42:34Z (GMT). No. of bitstreams: 1 Rogerio dos Santos Silva.pdf: 409038 bytes, checksum: f80296e6fc32965f849389e4d183ff51 (MD5) Previous issue date: 2014-03-12 / The aim of this study was to analyze, interpret and discuss the relationship between perceived organizational support, affective organizational commitment and turnover intention and the effect of variables: gender, age, seniority and leadership on turnover intention. The study included 132 workers who work in the state of São Paulo in public and private organizations. As a tool for data collection, a self-administered questionnaire consists of three scales that measured variables were used. This research was aimed to present, interpret and discuss the relationships between variables, but also test the hypotheses concerning the proposed conceptual framework, through a cross-cutting research with quantitative approach, which collected data were analyzed by applying techniques parametric statistics (calculation of descriptive statistics: mean, standard deviation, student t test, correlation and multivariate statistical calculations: analysis of hierarchical multiple regression). The processing and analysis of data were performed by the statistical software Statistical Package for Social Sciences - SPSS, version 19.0 for Windows. The results showed that perceived organizational support and organizational commitment are direct predictors of turnover intention. Variables: gender, age, seniority and leadership showed no significant regression coefficients, therefore we can t state that are antecedents of turnover intention. The results were discussed in light of literature in the field, having been compared with results from other empirical studies. / O objetivo geral deste estudo foi analisar, interpretar e discutir as relações entre a percepção de suporte organizacional, comprometimento organizacional afetivo e intenção de rotatividade e os efeitos das variáveis: gênero, idade, tempo de trabalho e chefia sobre a intenção de rotatividade. Participaram deste estudo 132 trabalhadores que atuam no estado de São Paulo em organizações públicas e privadas. Como instrumento para a coleta de dados foi utilizado um questionário de autopreenchimento composto por três escalas que mediram as variáveis. A presente pesquisa se propôs a apresentar, interpretar e discutir as relações entre as variáveis, como também, testar as hipóteses referentes ao modelo conceitual proposto, por meio de uma pesquisa de natureza transversal com abordagem quantitativa, cujos dados coletados foram analisados por aplicação de técnicas estatísticas paramétricas (cálculos de estatísticas descritivas: médias, desvio padrão, teste t student, correlações e cálculos de estatísticas multivariadas: analise da regressão múltipla hierárquica). O tratamento e análise dos dados foram realizados pelo software estatístico Statistical Package for Social Science SPSS, versão 19.0 para Windows. Os resultados obtidos demonstraram que percepção de suporte organizacional e o comprometimento organizacional são preditores diretos de intenção de rotatividade. As variáveis: gênero, idade, tempo de trabalho e chefia não apresentaram coeficientes de regressão significantes, portanto não é possível afirmar que são antecedentes de intenção de rotatividade. Os resultados foram discutidos à luz da literatura da área, tendo sido comparados com resultados de outros estudos empíricos.

Made available in DSpace on 2016-08-02T21:42:41Z (GMT). No. of bitstreams: 1 Osvaldo Pires Junior.pdf: 1028942 bytes, checksum: a603a9c8c5d1b35b8fd8de94d31dc67e (MD5) Previous issue date: 2015-04-10 / The need to obtain and keep the levels of excellence and satisfaction at work increasingly higher take organizations to a growing investments in management models oriented by support of its employees. This scenario takes to some questions: the organizational support affects the employee s satisfaction? Do individuals with higher psychological capital have more satisfaction at work? To try to answer these questions, the study had as a goal to compare and analyze the individual impact and combine of the constructs Organizational Support Perceived, Psychological Capital and Satisfaction at Work. The research was performed with 304 professionals, from public and particular companies, with minimum education equivalent to the average level, of both genders and varying ages. As an instrument to collect data, an autofill questionnaire consisting of three scales: Satisfaction at Work - SAW, Perceived Organizational Support - POS and Scale of Psychological Capital - SPC, will be used. To test the assumptions proposed in the conceptual model, quantitative approach will be used. The collected data will be analyzed by structural equation modeling the PLS algorithm and partials. The results show that the variable Perceived Organizational Support and Psychological Capital impact positively the variable Satisfaction at Work, since that Perceived Organizational Support has more impact on Satisfaction at work that Psychological Capital. / A necessidade de obter e manter níveis de excelência e de satisfação no trabalho cada vez mais altos leva as organizações a um crescente investimento em modelos de gestão orientados ao suporte dos seus colaboradores. Desse cenário emergem alguns questionamentos: o suporte organizacional impacta na satisfação dos colaboradores? Indivíduos com alto capital psicológico possuem um maior nível de satisfação no trabalho? Buscando responder a essas perguntas, o estudo teve como objetivo comparar e analisar o impacto individual e combinado dos construtos Percepção de Suporte Organizacional e Capital Psicológico na Satisfação no Trabalho. A pesquisa foi realizada com 304 profissionais de empresas públicas e privadas, com escolaridade mínima equivalente ao nível médio, de ambos os gêneros e idades variadas. O instrumento para coleta dos dados foi um questionário de autopreenchimento composto de três escalas: Satisfação no Trabalho EST, Percepção de Suporte Organizacional EPSO e Escala de Capital Psicológico ECP. Para atingir os objetivos propostos no modelo conceitual, foi utilizada a abordagem quantitativa. Os dados foram analisados por modelagem de equação estrutural pelo algoritmo dos mínimos quadrados parciais (PLS). Os resultados demonstraram que as variáveis Percepção de Suporte Organizacional e Capital Psicológico impactam positivamente a variável Satisfação no Trabalho, sendo que a Percepção de Suporte Organizacional exerce maior impacto na Satisfação do Trabalho do que Capital Psicológico.  

This study explored benefits of providing employee training and development beyond the specific content covered in such interventions. The relationship between training and development opportunities, and associated factors (job satisfaction, organizational commitment, and turnover intent) were significant among participants. Implications for training and development investment returns are considered. Previous research has identified training and development as an antecedent to perceived organizational support. Results failed to confirm perceived organizational support as mediating the relationship between training and organizational commitment. Age was found to be significantly correlated with job satisfaction, organizational commitment, and turnover intent, while education level was not found to have an impact. Limitations of this study, practical implications and recommendations for further study are discussed.

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Following the collapse of Arthur Andersen in the Enron debacle, whistle-blowing within audit firms has taken on greater importance. Given the profession's requirements to be confidential, independent and to act in the public's interest, there is a need for a model that addresses auditors' whistle-blowing intentions. This thesis presents a conceptual model on whistle-blowing intentions among external auditors, where individual-led antecedents influence whistle-blowing intentions, but are moderated by isomorphic and issue-specific factors. Survey questionnaires were administered to 226 external auditors, and 18 individual interviews as well as 2 focus groups were conducted in Barbados. Results indicated that individual antecedents (attitudes, perceived behavioural control, independence commitment, personal responsibility for reporting, and personal cost of reporting) were significantly related to internal whistle-blowing, but only perceived behavioural control was significantly related to external whistle-blowing. Partial support was found for the moderating effects of perceived organizational support, moral intensity, team norms and group cohesion on the relationships between the majority of the independent variables (attitudes, perceived behavioural control, independence commitment, personal responsibility for reporting and personal cost of reporting) and internal whistle-blowing. However, partial support was found for the moderating effects of perceived organizational support, moral intensity, team norms iii and group cohesion on the relationships between fewer independent variables and external whistle-blowing. Overall, respondents preferred anonymous internal channels of reporting, and showed a general reluctance to report externally. The presence of an open-door policy, ethics partners, hotline, on-going training and clearly defined policies could encourage whistle-blowing. Further implications for research and practice are discussed. / University of the West Indies

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Organisationer tycks investera allt mer i anställningsförmåner för att locka och bevara medarbetare i takt med att konkurrensen om kompetens hårdnat. Denna studie syftar till att skapa en förståelse för varför medarbetare uppskattar förmåner, hur detta skiljer sig mellan yngre och äldre medarbetare och förmåners relation till upplevt organisatoriskt stöd. De primära teoretiska utgångspunkter som använts för att kunna förklara respondenternas upplevelser om förmåner är egenintresseteorin, signaleringsteorin, Williams et al:s. tre dimensioner och Eisenbergers et al.:s tankar om upplevt organisatoriskt stöd. För att fånga medarbetarnas upplevelser har vi genomfört tolv djupgående kvalitativa intervjuer. Resultatet visar att medarbetarnas egna intresse är den viktigaste bakomliggande orsaken till varför de uppskattar förmåner, även om vissa medarbetare också upplever ett signaleringsvärde. Det fanns delade meningar huruvida förmåner ledde till organisatoriskt stöd. Av studien går det att tyda att upplevt organisatoriskt stöd från förmåner påverkas av hur givet medarbetare anser att det bör vara för arbetsgivaren att erbjuda förmåner. Vi fann även vissa tecken på att äldre medarbetare upplevde ett starkare signaleringsvärde från förmåner än de yngre. Slutligen fanns det även indikatorer på att individers livsfaser kan förklara flera skillnader mellan deras upplevelse av förmåner och upplevt organisatoriskt stöd.

Made available in DSpace on 2016-08-03T16:34:28Z (GMT). No. of bitstreams: 1 Valeria Esboriol.pdf: 696246 bytes, checksum: f9dbac0f83292104149a5d360602417d (MD5) Previous issue date: 2013-11-27 / The healthcare industry is heavily impacted by several factors and is considered one of the most important branches of the Brazilian economy. The healthcare professional is challenged to meet the management of issues for which it was not developed in his academic educational process. Whereas emotionally intelligent people and at the same time carrying positive psychological states that integrate psychological capital,have a psychic structure that enables them to achieve leadership positions,this study aimed to interpret and discuss the correlations between emotional intelligence,psychological capital and perception organizational support. Study participants were 123 managers with academic health degree and experience in the health industrie. Data collection was conducted through self-administered electronic questionnaire and data were analyzed using descriptive and bivariate analysis through SPSS software in its version 19.0 . It was evident that these professionals possess in greater evidence of self awareness the ability of emotional intelligence, on the other hand have limitations on the availability and the establishment of personal relationships (sociability) as relevant in the management process.Already dimensions related to psychological capital , focused on job performance , demonstrated that this professional is confident in its ability to contribute to company goals and to overcome possible obstacles inherent in their work activities. Added to your psychological capital to support the perception that the organization can offer you support when you need to feel good and perform their tasks. / O setor de saúde é fortemente impactado por diversos fatores e é considerado um dos mais importantes ramos da economia brasileira.O profissional da área é desafiado a responder pela gestão de temas para os quais não foi desenvolvido em seu processo educacional acadêmico. Considerando que pessoas emocionalmente inteligentes e ao mesmo tempo portadores de estados psicológicos positivos, que integram o capital psicológico, possuem uma estrutura psíquica que lhes possibilite atingir posições de liderança, este estudo objetivou interpretar e discutir as correlações entre inteligência emocional, capital psicológico, e percepção do suporte organizacional. Participaram do estudo 123 gestores com formação acadêmica em saúde e experiência em organizacões do segmento saúde. A coleta de dados foi realizada através de questionário eletrônico auto aplicável e os dados foram submetidos a análise descritiva e bivariada através do software SPSS em sua versão 19.0. Evidenciou-se que estes profissionais possuem em maior evidência a habilidade da inteligência emocional de autoconciencia, por outro lado apresentam limitações na disponibilidade e no estabelecimento das relações pessoais (sociabilidade) tão relevantes no processo de gestão. Já as dimensões relativas a capital psicológico, voltadas para o desempenho no trabalho, demonstraram que este profissional é confiante na sua capacidade de contribuição com os objetivos da empresa, bem como de superar os possíveis obstáculos inerentes a sua atividade laboral. Soma-se a seu capital psicológico a percepção de suporte que a organização possa lhe oferecer, quando necessitar de apoio para sentir-se bem e realizar suas tarefas.