Made available in DSpace on 2016-04-28T20:19:24Z (GMT). No. of bitstreams: 1 2009 - Tania Regina Frota Vasconcellos Dias.pdf: 1299945 bytes, checksum: bc480eb77d63e5679f8be1adc04aedfc (MD5) Previous issue date: 2009-04-27 / In the last years, it was consolidated the importance that micro and small business represent in the economic and social setting of the country. At the same time, it is incontrovertible that the competitiveness is essential to the inclusion of Brazilian companies in markets more and more globalized. In that context, the interest in entrepreneurship grows. Entrepreneurial competences take the lead role. The aim of this study is to identify how such entrepreneurial competences take part in the history of the life of the agents of the winning companies of the 2006 and 2007 Corporate TOP Awards and what made them successful people. This research has, as basis, the taxonomy presented by Vergara (2006): as far as to the ends, exploratory and descriptive and, to the means, bibliographic, documental, and multiple cases studies. The data were gathered through a semi-structured questionnaire and sent to the awarded people, after they were personally contacted. The treatment and the data analysis were developed through the Method of Content Analysis, mixed categorical analysis where they were defined, a priori, based on the theory of Man and Lau (2000). The sample of the first study, related to the winners of the 2006 Corporate TOP Award, had five out of six entrepreneurs; and, the sample of the second study, related to the winners of the 2007 Corporate TOP Award, had six out of eight. Seven entrepreneurial competences area stood out in the study. The results show that three of the seven competences area considered relevant and common: Conceptual Competence, Strategic Competence and Support Competence; and, they represent 58.77% of the related frequency, emphasizing the first and the second ones that stand for 24.85% of the total. It can be inferred that there is a relation between the entrepreneurship s success and the inherent competences of the entrepreneurs, such as independence and self-assurance, persistence, pride and self-esteem, creativity, innovation, intuition, taking moderate risks, perfectionism, and calling. The recognition of market opportunities is the key to the development of the activities where the derivation of occupation is the starting point. The major emphasis of its project is related to the obsessive search for quality and sustainability, aiming to the constant satisfaction of its clients. They are innovative in the Schumpeterian style, in the way that they don t necessarily associate innovation with scientific knowledge. They prospered once they had created in the market a new business strategy, as they have a high intelligence level for success. / Nos ?ltimos anos, consolidou-se a import?ncia que micro e pequenas empresas representam no cen?rio econ?mico e social do pa?s. Ao mesmo tempo, ? incontroverso ser a competitividade fundamental para a maior inser??o das empresas brasileiras em mercados cada vez mais globalizados. Nesse contexto, cresce o interesse pelo empreendedorismo. Compet?ncias empreendedoras assumem papel de destaque. O objetivo deste estudo foi identificar como tais compet?ncias empreendedoras fazem parte da hist?ria de vida dos agentes das empresas ganhadoras do Pr?mio TOP Empresarial nos anos de 2006 e 2007 e que os teria tornado bem sucedidos. Esta pesquisa adota como base a taxionomia apresentada por Vergara (2006): quanto aos fins, explorat?ria e descritiva e, quanto aos meios, bibliogr?fica, documental e de estudo de casos m?ltiplos. Os dados foram colhidos atrav?s de um question?rio semi-estruturado, enviado por e-mail aos agraciados, ap?s serem contatados pessoalmente. O tratamento e a an?lise de dados se desenvolveram atrav?s do M?todo de An?lise de Conte?do, an?lise categorial mista, onde as categorias foram definidas, a priori, com base na teoria de Man e Lau (2000). A amostra do primeiro estudo, referente aos ganhadores do Pr?mio TOP Empresarial 2006, se constitui de cinco dentre os seis empreendedores. J? a amostra do segundo estudo, ganhadores do Pr?mio TOP Empresarial 2007, se constituiu de seis dentre os oito empreendedores. Destacaram-se sete ?reas de compet?ncias empreendedoras no estudo. Os resultados mostram que tr?s destas s?o consideradas relevantes e comuns: Compet?ncia Conceitual, Compet?ncia Estrat?gica e Compet?ncia de Suporte e representam 58,77% de freq??ncia relativa, com destaque para a primeira, que representa 24,85% deste total. Depreende-se que muito do sucesso do empreendimento est? relacionado ?s compet?ncias inerentes a esses empreendedores, como: independente e autoconfian?a; persistente, orgulho e auto-estima, criatividade, inova??o, intui??o, assun??o de riscos moderados, perfeccionismo e voca??o. O reconhecimento de oportunidades de mercados se mostra fundamental, para o desenvolvimento de suas atividades, onde a deriva??o de ocupa??o ? a base. O grande destaque do seu produto est? relacionado ? busca obsessiva pela qualidade e sustentabilidade, visando ? constante satisfa??o dos seus clientes. S?o inovadores no estilo schumpeteriano, dado que, n?o associam necessariamente a inova??o ao conhecimento cient?fico. Prosperam ao criarem no mercado uma nova estrat?gia de neg?cios, pois t?m um alto n?vel de intelig?ncia para o sucesso.

Made available in DSpace on 2016-04-28T20:19:14Z (GMT). No. of bitstreams: 1 2006-Jaqueline Mateus de Moura.pdf: 869956 bytes, checksum: 2984fe7f264612506c928a589208cf7e (MD5) Previous issue date: 2006-04-19 / The search for the survival and organizational competitiveness through the innovation, adaptation and new formulation of the administration model, for the organizations in the current global scenery, is the object of this study: the management for applied excellence to the services sector. This economical segment, that it is in constant growth and development, is a great generator of job and income. To render quality services becomes a competitiveness differential, mainly, for micro and small companies. For analysis of the management maturity of this sector a study case was used considering companies involved in the Top Business Award of the Rio de Janeiro State, whose main objective is to induce the micro and small companies build a new innovative and auto-maintainable organizational structure. Based on socioeconomic data and statisticians on the growth of the services sector, the increasing of the micro and small companies in the national economy and documents on the Top Business Award, the research sought to contemplate the general objective that it is to answer the following subject: Are the micro and small companies prepared and/or informed about what is really an administration model for excellence ? So, it was analyzed the answer of questionnaires and the, respective, punctuation of the micro and small finalists companies of the services category of the Top Business Award in the period from 2003 to 2005. The results of this research appear for a medium variation of points, where some criteria were considerably below the necessary maximum punctuation demanded by the award. When confronting the presented concepts in the theoretical referential and the analysis of the study, the conclusion was that the companies participant need specific training for a better understanding and development of concepts related to the improvement of its management, to become and maintain themselves competitive. / A busca pela sobreviv?ncia e competitividade organizacional atrav?s da inova??o, adapta??o e reformula??o do modelo de gest?o, pelas organiza??es no cen?rio atual, globalizado, ? o objeto deste estudo: a gest?o para excel?ncia aplicada ao setor de servi?os. Este segmento econ?mico, que est? em constante crescimento e desenvolvimento ? um grande gerador de emprego e renda. Prestar servi?os de qualidade torna-se um diferencial competitivo, principalmente, para micro e pequenas empresas. Para an?lise da maturidade da gest?o deste setor foi utilizado um estudo de caso compreendendo empresas envolvidas no Pr?mio Top Empresarial do Estado do Rio de Janeiro, cujo principal objetivo ? induzir ?s micro e pequenas empresas a constru?rem uma nova estrutura organizacional inovadora e autosustent?vel. Com base em dados s?cio-econ?micos e estat?sticos sobre o crescimento do setor de servi?os, o aumento de micro e pequenas empresas na economia nacional e documentos sobre o Pr?mio Top Empresarial a pesquisa procurou contemplar o objetivo geral que ? responder a seguinte quest?o: ser? que micro e pequenas empresas est?o preparados e/ou informadas sobre o que ? realmente um modelo de gest?o para excel?ncia? Para isso, foi analisada a resposta de question?rios e a, respectiva, pontua??o de micro e pequenas empresas finalistas da categoria servi?os do Pr?mio Top Empresarial no per?odo de 2003 a 2005. Os resultados deste trabalho apontam para uma varia??o m?dia de pontos, em que alguns crit?rios ficaram bem abaixo da pontua??o m?xima necess?ria exigida pelo pr?mio. Ao confrontar os conceitos apresentados no referencial te?rico e a an?lise do estudo, conclui-se que as empresas participantes necessitam de capacita??o espec?fica para um melhor entendimento e desenvolvimento de conceitos relacionados ? melhoria de sua gest?o, para tornarem-se e manterem-se competitivas.