Diploma thesis deals with creating a Methodology for small software projects focused on automated testing of using Selenium WebDriver tool (abbreviated MMSP - Selenium). The created methodology is based on customized methodology MMSP, which aims to transform part for automated testing of using Selenium WebDriver tool through the best principles and practices of already completed studies. Firstly, there will be summarized the most important terms related to the diploma thesis. Then will follow implementation of the methodology MMSP - Selenium, which is complemented by its new roles, tasks, and work products. Personal benefit of the diploma thesis is also created guidelines for Selenium WebDriver testing tool. For great benefit is also considered the publication of the methodology using the Eclipse Process Framework Composer tool. In conclusion of the created methodology verifies the business use cases, aimed at testing the functionality of web application Manuscriptorium.

This diploma thesis focus on matters of improving the software processes in very small enterprises sector. Its main goal is to provide the instruction for implementation of systematic processes and operations in project management and software implementation sphere to that type of company in Czech Republic. It is accomplished by the publication Basic profile of the ISO/IEC 29110 standard translated to Czech. The creation of this publication has been done in open source tool for control of methodical content Eclipse Process Framework Composer. Published profile is simultaneously referencing itself to other manuals, methods and documents created for simplification of its use. The main acquisition of this diploma thesis consists in the manual presentation for improving of the software processes which is available, understandable and also matching with specific needs of very small enterprises. By the application of Basic profile for the ISO/IEC 29110 standard can they prove their processes and in the same time receive the certification ISO/IEC 29110 and increase its competitiveness and role in the market. The thesis is structured in four thematic parts. The first concerns itself on improving of software processes, matters of using the standards and methods and initiatives ensued for its support in very small enterprises. In the other two parts is the ISO/IEC 29110 standard presented and all elements and processes of the published profile are described in detail. The final part contains description of the creation of publication Basic profile ISO/IEC 29110 in Eclipse Process Framework Composer tool.

Purpose – The purpose of this thesis is twofold: first to understand the various sustainable values open data (OD) can create, and second is to maximize the sustainable values created through a process a firm can follow.  Method – For this study, I used a single case study design on a Swedish firm within the power sector with an inductive and exploratory approach. Data has been collected in three waves with respondents in different roles having different experiences with OD. First five exploratory interviews, then nine semi-structured interviews to gain depth. At last, to validate the study’s findings I conducted an online seminar with six respondents. To analyze these interviews, the method of thematic analysis was utilized. Findings – The results indicate there are four dimensions of value, Economic, Social, Environmental, and Internal. In total, there are 11 first order codes describing which values can be expected when working with OD. Regarding the process the respondents emphasize on three dimensions: Preparation and pre-study, Implementation, and Usage and restrictions, each with two business practices related to them. Within these business practices a total of 14 activities has been identified to help implement an OD initiative within an organization. Theoretical contribution – This study contributes to the OD literature by highlighting different types of sustainable values connected to working with OD, and a process to do so. This study also contributes to the sustainable value creation literature by highlighting how sustainable value creation can be maximized through OD. At last, a framework has been devised to interlink all findings for a comprehensive understanding. Practical implications – This study provides both managers and employees with guidance into how an OD initiative can be implemented and how it positively can affect their organization leading them to creating sustainable values. The focal point being organizations who are not obliged to share by any directive, law, or regulation. Limitations and future research – This study, being a single case study, focused on details and depth, which can affect the generalizability of the study. Hence, future research in other industries is suggested to validate and extend my findings in another context. / Syfte – Syftet med denna uppsats är tvåfaldigt: dels att förstå de olika hållbara värden som öppna data (ÖD) kan skapa, dels att maximera de hållbara värden som skapas genom en process som företag kan följa.  Metod – För denna studie använde jag mig av en enfallsstudie på ett svenskt företag inom kraftsektorn med en induktiv och explorativ ansats. Data har samlats in i tre faser med respondenter som har olika roller och erfarenheter. Först genomfördes fem explorativa intervjuer, sedan nio semistrukturerade intervjuer och slutligen, för att validera studiens resultat, genomförde jag ett online-seminarium med sex respondenter. För att analysera dessa intervjuer användes tematisk analys. Resultat – Resultaten indikerar att det finns fyra dimensioner av värde, ekonomisk, social, miljömässig och intern. Totalt finns det 11 första orderns koder vilka beskriver värden som kan förväntas när man arbetar med ÖD. När det gäller processen betonar respondenterna tre dimensioner: Förberedelse och förstudie, Implementering samt Användning och restriktioner, var och en med två affärsmetoder relaterade till dem. Inom dessa affärsmetoder har 14 aktiviteter identifierats hjälpsamma för att implementera ett ÖD-initiativ inom en organisation. Teoretiskt bidrag – Denna studie bidrar till ÖD litteraturen genom att belysa olika typer av hållbara värden kopplade till att arbeta med ÖD, och en process för att realisera detta initiativ och fånga dessa värden. Denna studie bidrar även till litteraturen om hållbart värdeskapande genom att belysa hur hållbart värdeskapande kan maximeras genom ÖD. Slutligen har ett ramverk utarbetats för att koppla samman alla resultat för en heltäckande förståelse. Praktiska implikationer – Denna studie ger både chefer och medarbetare vägledning i hur ett OD-initiativ kan implementeras och hur det positivt kan påverka deras organisation och leda dem till att skapa hållbara värden. Där fokuset ligger på organisationer som inte är skyldiga att dela med sig av något direktiv, lag eller förordning. Begränsningar och framtida forskning – Denna studie, som är en fallstudie, fokuserade på detaljer och djup, vilket kan påverka studiens generaliserbarhet. Därför föreslås framtida forskning i andra branscher för att validera och utvidga mina resultat i ett annat sammanhang.

The aim of diploma thesis is translation, customization, realization and publication English version of Entry profile which is part of ISO/IEC 29110 in Eclipse Process Framework Composer tool with own methodology of realization so that profile will be available to Czech expert public. The goals are achieved by conversion of Entry Profile in Eclipse Process Framework Composer tool into web form. The first benefit of diploma thesis is description and characteristics of Entry Profile which is part of ISO/IEC 29110 standard, which serves to profile understanding and its practical usage. The second benefit is creation own methodology which allows Entry Profile conversion into electronic version. For profile realization is used Eclipse Process Framework Composer tool. The third benefit is detail reference book of profile realization in Eclipse Process Framework Composer. The main benefit is Entry Profile created in web form, which is available to expert public. At the beginning of diploma thesis is described Entry Profile, its goal, structure and implementation packages. In third chapter is described concept of Unified Method Architecture which serves as theoretical input for chapter about Eclipse Process Framework Composer tool. In fourth chapter is characterized tool for management and maintenance methodology - Eclipse Process Framework Composer. Follows chapter about methodology of profile realization in Eclipse Process Framework Composer. Sixth chapter is detail reference book realization of Entry Profile in Eclipse Process Framework Composer. In following chapter is profile published in web form. Eight chapter evaluates realization and publication in Eclipse Process Framework Composer tool.

As information systems leaders tap into the global market of cloud computing-based services, they struggle to maintain consistent application performance due to lack of a process framework for managing quality of service (QoS) in the cloud. Guided by the disruptive innovation theory, the purpose of this case study was to identify a process framework for meeting the QoS requirements of private cloud service users. Private cloud implementation was explored by selecting an organization in California through purposeful sampling. Information was gathered by interviewing 23 information technology (IT) professionals, a mix of frontline engineers, managers, and leaders involved in the implementation of private cloud. Another source of data was documents such as standard operating procedures, policies, and guidelines related to private cloud implementation. Interview transcripts and documents were coded and sequentially analyzed. Three prominent themes emerged from the analysis of data: (a) end user expectations, (b) application architecture, and (c) trending analysis. The findings of this study may help IT leaders in effectively managing QoS in cloud infrastructure and deliver reliable application performance that may help in increasing customer population and profitability of organizations. This study may contribute to positive social change as information systems managers and workers can learn and apply the process framework for delivering stable and reliable cloud-hosted computer applications.