The status of women in Bangladesh has long been an issue, with high reports of negative perceptions regarding women’s capabilities. This is reflected in the poor position of women in the labor market, and combined with reports of poor mental health among women in Bangladesh, it raises the question of whether these issues are related. Previous research has found a relationship between perceived gender-based discrimination in the labor market and mental health. Since such research can justify preventative policy measures, we wanted to investigate if the same relationship can be found in a country heavily experiencing these issues, like Bangladesh. Based on the stress process theory and the cognitive appraisal theory, we expected to find a relationship between perceived gender-based discrimination and mental health. We investigated the relationship by analyzing survey data (N = 957) collected from the Sylhet district in Bangladesh through systematic random sampling. We used linear probability models in our main analysis, which indicated that women who experienced higher levels of discrimination were more than 30 percentage points likelier to suffer from poorer mental health than women who experienced lower levels of discrimination. We found the same relationship for all of our discrimination measurements. In addition, having decision-making power in the job role, having more wealth, and living in an urban area decreased the likelihood of suffering from poorer mental health when exposed to discrimination. There was no significant difference between using emotion-focused coping and problem-focused coping. We suggest that policies promoting higher education for women, accessible childcare, and women in high-status jobs could reduce gender-based discrimination in the labor market, improving mental health. / Kvinnors status har länge varit ett problem i Bangladesh där negativa uppfattningar om kvinnors förmågor är utbredda. Det speglas i kvinnors svaga position på arbetsmarknaden vilket, i kombination med rapporter om höga nivåer av mental ohälsa bland kvinnor i Bangladesh, väcker frågan om huruvida de relaterar till varandra. Tidigare forskning visar på ett förhållande mellan uppfattad könsdiskriminering på arbetsmarknaden och mental hälsa. Sådan forskning skulle kunna användas som stöd för motverkande politiska åtgärder. Vi ämnade därför att undersöka om förhållandet även finns i ett land som starkt erfar båda dessa problem, så som Bangladesh. I enlighet med teorierna “stress process theory” och “cognitive appraisal theory” förväntade vi oss ett förhållande mellan uppfattad könsdiskriminering och mental hälsa. Vi undersökte förhållandet genom att analysera enkätdata (N = 957) som samlats från Sylhetdistriktet i Bangladesh med hjälp av systematiskt urval. Vi använde linjära sannolikhetsmodeller i den huvudsakliga analysen. Resultatet visade att kvinnor som upplever högre nivåer av diskriminering hade mer än 30 procentenheter större sannolikhet att lida av sämre psykisk hälsa än kvinnor som upplever lägre nivåer av diskriminering. Vi fann samma förhållande för alla diskrimineringsmått. Utöver det minskade sannolikheten att lida av sämre psykisk hälsa vid exponering av diskriminering med beslutsfattande i sin arbetsroll, högre välstånd och bosättning i stadsområde. Det fanns ingen signifikant skillnad mellan att använda känslofokuserade copingstrategier och problemfokuserade copingstrategier. Vi föreslår att policyer som främjar högre utbildning hos kvinnor, tillgänglig barnomsorg och kvinnor i högstatusyrken kan minska könsbaserad diskriminering på arbetsmarknaden vilket skulle leda till bättre psykisk hälsa.

Through the lens of identity process theory, the present thesis explores: (i) the qualitative nature of British national and ethnic attachments and their respective outcomes for identity processes among British South Asians (BSA); and (ii) the impact of media representations for identification and identity processes. In study I, 20 first generation South Asians (FGSA) were interviewed regarding identity, national and ethnic group memberships and inter-ethnic relations. The results revealed that (i) social representations of the ethnic 'homeland' could accentuate national attachment, but that both national and ethnic identities could have positive outcomes for identity processes in distinct social contexts; (ii) the phenomenological importance of 'special moments' and family identity can shape and accentuate national identification; (iii) ethnic and national identities are strategically 'managed' in order to achieve psychological coherence. In study II, 20 second generation South Asians (SGSA) were interviewed regarding similar issues. The results revealed that (i) SGSAs' awareness of the hardship faced by FGSA in the early stages of migration could induce disidentification with Britishness and accentuate identification with the ethnic group; (ii) the Press may be regarded as excluding BSA from Britishness; (iii) SGSA may manifest hybridised identities to enhance psychological coherence. In study III, a sample of 50 tabloid articles regarding BSA was analysed qualitatively. The results revealed that (i) BSA are constructed as 'deviating' from self-aspects of Britishness; (ii) BSA may be represented in terms of a hybridised threat to the ethno-national ingroup. Study IV investigated some of the findings of the previous studies quantitatively. The questionnaire was administered to 215 BSA. A series of statistical analyses confirmed (i) the impact of negative media representations of one's ethnic group for identity processes; (ii) the accentuation of ethnic identity and attenuation of British national identity as a result of exposure to negative media representations; (iii) a weaker national attachment among British Pakistanis than British Indians. It is argued that levels of British national and ethnic identities will likely fluctuate in accordance with social and temporal context and that BSA will make strategic use of both identities in order to optimise identity processes.

The sunk-cost fallacy (SCF) occurs when an individual makes an investment with a low probability of a payoff because an earlier investment has already been made. It is considered an error because a rational decision should not factor in now-irretrievable investments, as they do not affect current outcome likelihoods. Previous research has measured the tendency to commit the SCF by using hypothetical scenarios in which participants must choose to make a future investment or not after making an initial investment. There are many theories as to why people commit the SCF. Loss aversion, which is the preference for uncertain over certain losses, may be related to the SCF. Dual-process theory, which views decision-making in terms of a fast, automatic process called system 1 and a slow, deliberate process called system 2, may also help to explain the SCF. In Experiment 1, participants were asked to complete a sunk-cost questionnaire in which the initial-investment types and amounts varied. They also completed an endowment-effect task as a measure of loss aversion. The SCF was committed most often when the initial investment was large compared to small and most often with money, less with time, and least with effort. There was an interaction effect in which small differences were seen in the SCF between time, effort, and money when the initial investment was small, and differences grew larger as the initial investment increased. Loss aversion displayed a non-significant negative relation with the SCF. In Experiment 2, participants completed a sunk-cost questionnaire in which they were asked to respond as they normally would and then from the perspective of a fictional person described as a logical decision maker. In cases in which they committed the SCF, they were asked to indicate why they continued to invest. They also completed a risky-lottery loss-aversion task. As seen in Experiment 1, the SCF was more likely when initial investments were greater and occurred most when the initial investment was money, less when it was time, and least when it was effort. Loss aversion had a significant but small negative relation with SCF scores. There was no effect of perspective taking. It may be that the SCF is simply due to the over-application of the personal rule “don't waste”, as not wanting to be wasteful was the most-common reason participants gave for why they committed the SCF.

A fundamental process in many important research foci in information systems is the appropriation of IT artifacts in creative ways by users. The objective of this thesis is to develop a theoretical explanation of that process. An embedded multiple-case study of incidents in which users, in a variety of field settings, developed creative ways to apply IT artifacts, was conducted. Employing theoretical lenses drawn from cognitive science (dual-process theory, distributed cognition), and Markus and Silver’s (2008) variant of adaptive structuration theory, a novel theoretical framework was developed to analyze the data. This framework – Affordance Field Theory – was used to abstract away the context-specific details of each case, so that the events in each could be compared and analyzed using a common conceptual vocabulary. Applying critical realist assumptions, the initial retroductive analysis was done with narrative networks, then the cases were re-analyzed using framework matrices. The complementary logical forms (processual and thematic, respectively) of the analytic tools helped to provide empirical corroboration of the findings. A set of cognitive mechanisms was identified that describe the information-processing operations involved in creative user appropriation. Using assumptions from distributed cognition, it was demonstrated that these mechanisms can describe those operations at the individual and collective levels. An integrative model which shows how the mechanisms explain user creativity at the individual level was then developed. It is called the Information Cycle Model of creativity. This thesis makes several contributions to knowledge. It develops a theoretical framework for analyzing interactions between users and systems that is designed to represent the cycles of ideation and enactment through which creative appropriation moves are developed. It also presents a model of the cognitive mechanisms involved in the discovery of novel appropriation moves. The thesis also contributes to current debates within IS about representational metaphors for user interaction with IT.

The Swedish banking industry has long been at the forefront when it comes to digital leadership. Currently, this industry is starting to fall behind other industries, and a closer look at the industry reveals that niche banks are having less trouble with adapting new technologies than bigger banks. There are a lot of studies on specific digitalisation areas within banking but nothing comprehensive about the strategies required for digital transformation within the banking industry. As the research area is new, there is little previous research on digital transformation by today’s standards. Therefore, the centralquestion in this thesis is “What do respondents in the Swedish banking industry think that the most important factors of digitalisation for customer experience are and what the consequences of digitalisation might be?” to find out what affects the digital strategies of a sample of Swedish banks. To answer the research question, semi-structured interviews with relevant profiles in the banking industry dealing with digitalisation and strategy at a management level were conducted. The interviews were conducted with five respondents from four different banks. In combination of this research method, the research strategy Case Study was implemented. The results revealed that digitalisation is in high focus amongst all the responding banks, for various reasons. The reasons can be seen as roughly divided into two categories, internal reasons and external reasons. The internal reasons have to do with streamlining current internal processes and creating more available resources for other projects. The external reasons were all towards improving customer experience. To improve customer experience, personalisation of the digital products and services is a key factor. However, personalisation is not without risk, as it may fail to be personalised enough for the banks’ customers if the personalisation is attempted towards a too wide customer segment. Some of the banks are operating 100% digitally, meaning that they do not have any physical bank offices for customers to visit, and thus all their work then becomes in one way or another digital work. The banking and finance industry is continually changing, and legal factors play a significant role. Not only do these legal factors affect how banks work internally, they also affect the competitiveness of the various actors and with it, how much digitalisation can affect. The thesis concludes that digital transformation is heavily influencing the strategies of banks in the Swedish banking industry through customer needs, competition and legal factors. / Den svenska banksektorn har länge varit i framkant när det kommer till digitala ledarskap. Dock, så har denna sektor för närvarande börjat halka efter andra branscher, och en närmare titt på branschen visar att nischbanker har mindre utmaningar när det kommer till att anpassa efter ny teknologi än större banker. Det finns många studier om särskilda digitaliseringsområden inom banksektorn men inget omfattande om de strategier som krävs för digital transformation inom banksektorn. Eftersom att forskningsområdet är nytt, så finns det mindre tidigare forskning på digital transformation i dagens benämning. Därför är den centrala frågan i denna avhandling “Vad anser respondenter i den svenska banksektorn att deviktigaste faktorerna för digitalisering för kundupplevelse är och vilka konsekvenserna avdigitalisering kan vara?” för att ta reda på vad som påverkar digitala strategier hos ett urval av svenska banker. För att besvara forskningsfrågan, genomfördes semistrukturerade intervjuer med relevanta profiler inom banksektorn som arbetar med digitalisering och strategi på en ledningsnivå. Intervjuerna var utförda med fem respondenter från fyra olika banker. I kombination med denna forskningsmetod, implementerades forskningsstrategin Fallstudie. Resultaten visade att digitalisering är i fokus bland de responderande bankerna, av olika skäl. Skälen kan ses som grovt indelat i två kategorier, interna skäl och externa skäl. De interna skälen har att göra med att effektivisera nuvarande interna processer och skapa mer tillgängliga resurser för andra projekt. De externa skälen var alla mot kunden, för att i ett eller annat sätt förbättra kundupplevelsen. För att förbättra kundupplevelsen så ligger fokus på personalisering av de digitala produkterna och tjänsterna. Dock har personalisering sina risker. Det kan misslyckas om organisationen försöker personalisera mot en större kundgrupp och därmed inte nå upp den nivå av personalisering som krävs av de olika kundsegmenten. Vissa banker bedrivs 100% digitalt, vilket innebär att de inte har några fysiska bankkontor för kunder att besöka, och därmed är deras arbete på ett sätt eller ett annat sätt digitalt arbete. Bank och finansbranschen förändras ständigt, och juridiska faktorer spelar en betydande roll i denna kontinuerliga förändring. Inte nog med att de juridiska faktorerna påverkar hur banker fungerar internt, så påverkar de även konkurrenskraften hos de olika aktörerna och med det, hur mycket digitaliseringen kan påverka. Studiens slutsats är att digital transformation påverkar kraftigt strategierna hos banker i Sverige genom kundbehov, konkurrens och juridiska faktorer.

Engaging youth with Type 1 diabetes (T1D) in the self-management of daily tasks and decision- making provides opportunities for positive health outcomes. However, emerging adulthood and care transitions are associated with decreased clinic attendance and diabetes complications. The process of shared decision making (SDM) comprises four key elements – acknowledge, consider, decide, act - and is identified as an optimal approach to making self-management decisions, yet it has been difficult to implement in practice. Personal health record (PHR) technology is a promising approach for overcoming such barriers. Still, today PHRs have yet to root themselves into care and present an opportunity for improvement in SDM and engagement in self-management decision making. Using a sequential two-phased investigation, this dissertation describes how PHRs can be designed to enable SDM and integrated into clinical practice to engage youth with T1D in self-management decision making. Phase 1 proposed an integrated SDM–PHR (e-PHR) functional model justified by youth with T1D (n=7) and providers (n=15) via a user-centered design approach. Located within an interconnected EHR ecosystem, e-PHR integrates 23 PHR functionalities for the SDM process, whereby each SDM element was mapped to PHR functions with a moderate level of agreement between patients and providers (Cohen's kappa 0.60-0.74). The Phase 2 mixed methods, pre-implementation evaluation utilized an online measurement instrument and survey and individual interviews, underpinned by the Normalization Process Theory (NPT), to describe the four cognitive and behavioural processes (coherence, cognitive participation, collective action, reflexive monitoring) known to influence the success of complex socio-technical implementations. Youth with T1D (n=8), providers (n=11), and EHR/clinical leaders (n=8) in British Columbia participated. Reliability tests of NPT-based instrument negated the use of scores for the coherence and reflexive monitoring constructs. Qualitative results indicated that e-PHR made sense as explained by two themes for ‘Coherence’: game changing technology and sensibility of change. Participants strongly agreed (mean score=4.6/5) with ‘Cognitive Participation’ processes requiring an investment in commitment, explained by two themes: sharing ownership of the work and enabling involvement. Weak agreement (mean score=3.6/5) was observed with ‘Collective Action’ processes requiring an investment in effort, explained by one theme, uncovering the challenge of building collective action, and 3 sub-themes, assessing fit, adapting to change together, and investing in the change. Participants appraised e-PHR as explained by two themes for ‘Reflexive Monitoring’: reflecting on value, and monitoring and adapting. Finally, participants strongly agreed (mean score=4.5/5) that e-PHR would positively affect engagement in self-management decision making in two themes: care is efficient and care is person-centred. The establishment of a e-PHR functional model is a precursor to system design requirements. Using the NPT framework, findings from the process evaluation indicated participants invest in sense-making, commitment and appraisal work of this technology. However, successful integration of e-PHR into clinical practice to positively affect engagement in self-management decision making will only be attained when systemic effort is invested to enact it. Further research is needed to explore this gap to inform priorities and approaches for future implementation success. / Graduate

While discussions on the capacity of food tourism on promoting and maintaining the sustainability of host community have recently gained interest in tourism academia, the intersection between food events, tourism and sustainability need to be explored in a greater depth. This study focuses on place identity formation and examines how Ölands Skördefest shapes local residents’ place identity. In-depth interviews conducted with business representatives and tourism department members are themed analyzed through the lend of Identity Process Theory (IPT). The results illustrate how Ölands Skördefest shapes five components of place identity, and in particular how respondents felt about distinctiveness, belonging and self-efficacy. The study offers an understanding of how Ölands Skördefest contributes to promoting community sustainability through strengthening local place identity.

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Uppsatsen tar sikte på svenska polisers beslutsfattning inom situationer där någon form av legitim våldsanvändning kan bli aktuell. I uppsatsen har sex poliser från polisområde södra Skåne (POSS) tillfrågats om deras beslutsfattande i tre fiktiva scenarion. Scenariona benämns som dynamiska situationer då de hela tiden skiftade beroende på vad den tillfrågade polisen svarat på föregående fråga. Scenariona var inte på något sätt tillspetsade utan var tre vanligt förekommande situationer som poliser hamnar i där legitimt våld kan vara det enda sättet att lösa tjänsteåtgärden som de har blivit beordrade till. Syftet med uppsatsen är att undersöka hur det går till när poliser i yttre tjänst tar beslut om våldsanvändning för att verkställa sin tjänsteåtgärd.  Resultatet visade att intervjupersonerna ofta tänkte i mönster men var även analytiska när situationen utvecklade sig på ett sätt de inte var förberedda på. Detta ligger i linje med Kahnemans teori (2011) om att vi har två olika system, kallade implicita och explicita systemen, som konkurrerar och samverkar med varandra när vi ska ta beslut. Här ges även stöd för Kleins teori (1999 & 2011) att blåljuspersonal ofta tänker i mönster och mönsterigenkänning vid beslutsfattning. Intervjuerna visar att poliser ofta har en gräns när de övergår till våldsanvändning för att verkställa en tjänsteåtgärd och gör så för att inte riskera sin egen säkerhet, vilket tyder på ett högt säkerhetsmedvetande. De gånger poliser tar medvetna avsteg från sin egen säkerhet görs detta för att uppnå målet med tjänsteåtgärden snabbare då den dynamiska situationen inte tillåter den tidsfrist som egentligen behövs.

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