Worker motivation is relevant to public sector leaders because motivated workers are more efficient and productive, demonstrate positive behaviors, and are happier. Scholars have focused on differing approaches on how to incentivise public service employees using extrinsic or intrinsic incentives. The purpose of this qualitative phenomenological study was to explore the value and effectiveness of mission valence and other intrinsic means used to influence employee motivation and productivity. Using Festinger'€™s cognitive dissonance theory as a guide, a homogeneous group of key participants was interviewed with the intent of answering research questions. The research questions focused on mission valence deployment and on the incentive preferences of 11 purposely selected members of a public sector executive management team. The study incorporated the Giorgi method of data analysis. Following inductive coding procedures, the findings were synthesised into five themes. Findings suggested that mission valence has theoretical appeal to public service leaders, but the antecedent conditions, such as current mission statements have not been implemented. Thus, mission valence within PSGD is a conceptual intrinsic incentive at this point in time. Public service leaders prefer fluidity in crafting blended extrinsic and intrinsic incentive models that are unique to each employee. Consequently, opportunities exist for development of targeted skills development training to supplement existing leadership skills. This aligns with the implications for positive social change because the findings of this study yielded information concerning social, psychological, and motivational nuances and learning that may shape the next generation of public service leaders.

Cette thèse examine la question de la santé au travail des agents publics en abattoir dans sa multi-dimensionnalité. Elle livre une analyse du travail dans le secteur public non seulement à partir de son cadre institutionnel, mais aussi des multiples interactions, souvent interdépendantes, entre l’activité, les organisations et la trajectoire de la politique du contrôle en abattoir. Elle bat en brèche à la fois la présomption de qualité au travail dans le secteur public et la forte étanchéité de ce secteur. Elle montre comment les douleurs sont négociées, entre activité quotidienne et dispositifs de déclaration en maladie professionnelle et de reclassement. A partir des années 2000, une part croissante des agents de l’Etat en abattoir souffrent de troubles musculo-squelettiques. Les TMS sont l’occasion pour l’encadrement intermédiaire de négocier avec les abattoirs mais aussi d’énoncer le « vrai travail » des agents en abattoir. La mise sur l'agenda de la santé au travail des agents affectés dans les abattoirs surgit dans le contexte de redéfinition des missions de l'Etat et les évolutions de la politique du contrôle en abattoir contribuent tantôt à faire émerger la santé au travail, tantôt à l’occulter en laissant de côté la question du devenir des agents dont les missions évoluent et dont le métier est susceptible de disparaître. Au croisement de la sociologie des groupes professionnels, de la santé au travail et de la sociologie de l’action publique, le cadre d’analyse propose d’articuler les régulations liées à la santé et aux conditions de travail à celles de l’activité et du métier d’inspecteur lui-même. / This thesis considers the occupational health of public officials in slaughterhouses in its multi-dimensionality. It provides an analysis of work in the public sector, not only from its institutional framework, but also from the many interactions, often interdependent, between the activity, the organizations and the trajectory of food safety policy. It undermines both the presumption of quality at work in the public sector and the strong tightness of this sector. It shows how pain is negotiated, between daily activity and occupational disease reporting and reclassification schemes. From the 2000s, a growing proportion of officials in slaughterhouses suffered from musculoskeletal disorders. MSDs are an opportunity for middle management to negotiate with slaughterhouses, but also to state the "real work" of slaughterhouse agents. The agenda setting of the occupational health of the agents affected in the slaughterhouses arises in the context of redefining the missions of the State and the evolutions of the food safety policy contribute sometimes to make emerge health at work, to overshadow it by leaving aside the question of the future of those officials whose missions evolve and whose profession is liable to disappear. At the crossroads between the sociology of professions, occupational health and the sociology of public action, the analysis framework proposes to articulate the regulations related to health and working conditions to those of the activity and the profession of inspector himself.

During the late 1980s, government agencies in many countries commenced the implementation of public sector management reforms in an effort to improve their efficiency and effectiveness. Many of these reforms arose as a result of demands placed on governments for improved use of public funds. These reforms, which have been wide ranging, have involved important improvements in the methods in which public sector agencies collect and report information related to accountability, particularly in the area of performance measurement. This study seeks to add to the literature on public sector accountability and performance measurement by undertaking a comparative cross-country study involving Australia and Malaysia, a developed and a developing country. Each of these countries have adopted, in varying degrees, reforms to their public sector reporting mechanisms as a result of major demands for changes to public sector funding, accountability and reporting methods. Within the study, a multiple theory approach is undertaken which uses aspects of both agency theory and institutional theory to provide a more informed understanding of the impact specific influential parties have on the level of disclosure and dissemination of accountability related information. This study examines the impact of agency and institutional related variables on the extent and frequency of the disclosure and dissemination of performance measurement information by Australian and Malaysian government departments. / The major sources of data for this study comprise firstly, an analysis of the 2003/2004 annual reports of Australian and Malaysian government departments, secondly semi-structured interviews with senior finance officers of selected government departments and thirdly, a questionnaire survey forwarded to senior finance officers of all government departments in Australia and Malaysia. The findings of the content analysis and interviews concerning performance indicator disclosure by Australian Federal government departments show that cost and effectiveness performance indicators are the most disclosed indicator. For Malaysian Federal government departments, results and quantity performance indicators are the most disclosed indicators. For Australia, performance dissemination happens most often on a monthly basis whilst for Malaysia this occurs more regularly on an annual basis. In relation to performance indicator dissemination, Australian government departments are making increased use of the web to disseminate performance indicators whilst the main method of dissemination for Malaysia is their availability upon request. The major questionnaire was prepared using the annual report content analysis and interviews as a base and it was sent to the senior financer officers of all Australian and Malaysian Government Departments. The questionnaire resulted in a 37.1% response rate for Australia and a 21.7% response rate for Malaysian departments. The questionnaire was used as the base to test the influence of agency theory-related variables and institutional theory-related variables and culture on performance indicator disclosure and dissemination. / The results of the agency theory-related variables rejected the hypothesised influence of oversight bodies on performance indicator disclosure and dissemination for both Australian and Malaysian government departments. The relevant size of government departments was also rejected as being an influence on the frequency of performance indicator disclosure by both countries. However, for Australian government departments, a significant influence for frequency of size of government departments of performance indicator dissemination was found to exist. The citizenry was found to have no significant influence on performance indicator disclosure by both countries. However, in the case of Malaysia, the citizenry were found to have an influence on the level of performance indicator dissemination. The results of the institutional theory related variables provided evidence that none of the variables have an influence on the frequency of performance indicator disclosure and dissemination in both countries. Finally, the results for culture showed there is a level of influence of culture on the frequency of performance indicator disclosure and dissemination. Overall the results of this study indicate both some differences and similarities between Australia and Malaysia government departments in the disclosure and dissemination of performance indicators. There is evidence in this study to indicate that in Australia, both efficiency and effectiveness performance indicators are being disclosed more often in the annual reports of government departments. However, the results for Malaysia show a considerably lower level of disclosure of efficiency and effectiveness performance indicators in government departments' annual reports than in Australia. / Therefore the contrasts between the mail survey results and interview results provide for some future research that could expand the interview survey to include a larger sample to see if the Sofas perceptions are the same or different in regards to performance indicator disclosure and dissemination. The dual paradigm (agency and institutional) modeling of the determinants of performance indicator disclosure and dissemination have provided important findings from the perspectives of both the variables and the countries on which this study was based. The important findings of this study are that accountability and managerially have had differing emphases in Australia as compared to Malaysia, and that there are varying levels of disclosure, dissemination and use of performance measurement information between both individual government departments and the countries in which they reside. A range of future research possibilities are generated by this study. These possibilities range from extending the context of the hypotheses to encompass other government entities, other countries and other forms of performance measurement.

This thesis uses a cultural perspective to explore the working life of employees in a government office during the 1980s. During that period three significant changes took place - in the promotion system, in management recruitment and policies, and in the introduction of computer technology. In comparing and contrasting these changes with past practices, we gain an understanding of the relationship between organisational culture and organisational change.

From the early 1980s, Western governments, led mainly by those in the United Kingdom, have pursued public choice ideas in managing their public sectors, often targeting the monopoly position of public sectors in delivering public goods and services and also the influence and position of public sector trade unions. This policy approach also underpinned the reforms to local government in Victoria, Australia that occurred between 1992 and 1999. The Victorian State Government pursued an agenda of reform aimed at reducing costs in local government, reducing the size and scope of local government in delivering public goods and services and also seeking to reduce the perceived high level of influence of trade unions. On the basis of a literature review of the experiences of public sector reform in the United Kingdom during the 1980s, this study sought to test two propositions about public sector reform agendas and trade unions, using the Victorian local government reform as the primary research context. This was an important research gap since trade unions were a major target of the reform agenda and little research information existed as to how the reform agenda impacted on local government trade unions. Although the Victorian State Government did not possess direct legislative power over trade union behaviour, a reform agenda similar to that imposed by the governments in the United Kingdom, could inflict negative outcomes through the consequential changes resulting from competition in the delivery of local council services. The first proposition was that public sector reform agendas underpinned by public choice ideas sought to inculcate competitive practices in the provision of local government services and consequently reduce trade union influence and position in local government. The second proposition was that the level of success achieved by governments on these dual objectives was determined in part by the responses taken by trade unions to the reform agenda and on the extent to which local councils adopted a competitive culture.Five major research questions and a number of sub-questions were developed from the literature to test these two research propositions. In addition, models of effects on trade unions arising from public sector reform and on trade union responses were developed. The models were important for visually showing the areas of impact on trade unions and the level of impact caused by the reform and to identify the options available and responses undertaken by trade unions during this period. An analytical framework was also established and served as a template for organising and recording findings in this study. The analytical framework served to show the main causal links between the reform agenda and outcomes for trade unions. The study adopted features of both positivist and interpretive methodological approaches to address these research questions. A positivist approach was applied in the development of research protocols to ensure researcher independence. In addition, the information collected was matched to the models of union behaviour and to the relevant elements in the analytical framework. The study also adopted features of an interpretive approach in respect of using small samples and in gathering data through interviews with key informants from three case study organisations, one trade union and two local councils.The information collected on the research questions enabled conclusions to be reached on the two research propositions. The findings supported the first proposition and confirmed previous research studies in the United Kingdom that showed how governments are able to target trade unions in indirect ways through the consequences of the promotion of competition in the delivery of local government goods and services. The study identified the negative effects arising for Victorian local government trade unions in areas of access and influence on government policy decision making, membership levels, bargaining outcomes and relations within and between trade unions. The findings gathered in this study also supported the second research proposition. The level of success by the Victorian State Government in achieving local government reform objectives was in part limited by the responses taken by trade unions and also by the extent to which local councils adopted competitive practices. These findings have contributed important insights into local government reform and trade unions, which had not previously been addressed by researchers. The study has also contributed models of union behaviour and an analytical framework for addressing contemporary public policy issues and trade unions. The amalgamation of local councils planned by the Queensland State Government provides a similar research context in which to further test the usefulness of the models of union behaviour and the analytical framework. In addition, the return of the Australian Labor Party to Federal Government, and their aim of dismantling the previous Liberal-National Party’s WorkChoices industrial relations legislation, provides a context for testing these models and framework under conditions where more direct legislative changes affecting union rights to organise and bargain are pursued.

This thesis provides an attempt to better understand the design and operation of accounting control systems as part of an interrelated control package in an Australian higher education institution subject to an increasingly competitive environment. The study was designed: (1) to understand how and why the accounting control systems changed; (2) to understand how accounting shapes and can be shaped by other institutional processes; and (3) to understand the roles accounting control systems play in higher education institutions. The research aims and objectives lend to a longitudinal case study approach. The data collection consisted of two phases: (1) a pilot study to determine issues for the intensive study and to identify or develop a suitable theoretical framework; and (2) an intensive field study of the subject organisation to develop and explain the observations. Data collection involved a triangulation approach that mixes three sources: interview, observation, and document evidence over a two-year period between 2000 and 2002. The interviewees were selected from different hierarchical levels: Vice-Chancellor, Pro-Vice-Chancellor, Deans, Heads of School, general staff, and Education Queensland. This thesis draws on multiple theoretical perspectives to understand the complexities of accounting control systems change. These perspectives are: institutional theory, leadership theories, political and power theories, and resistance theories. Such an emergent research strategy was deemed pertinent to build a more holistic analysis and to offer alternative explanations of the phenomena under scrutiny. The case highlights a number of findings. First, despite the suggestion that universities operate as autonomous institutions, the University studied still succumbed to external pressures, especially from the Federal Government, for a more managerialist approach. In this study Federal Government pressures were the primary source of change identified. Second, the design and operation of the accounting control systems was found to be contingent on the related control systems and vice versa. Third, the accounting control systems played several roles in the organisation. In particular, they provided visibility to external constituents giving the impression that rational techniques had been employed consistent with Government prescriptions. This was the case for both the budget system and the performance management system. In addition to this, from an internal perspective, the budget was used to promote a sense of equity and fairness, at the same time reducing conflict in the organisation. Finally, the budget system was found to be a source of power in the organisation; it determined the level of control used to direct organisational activity. Implications for future research are presented in the concluding section.

This thesis consists of three independent essays, unified by the common theme of the distributional impacts of government. The first paper estimates the price elasticity of demand for pharmaceuticals amongst high-income older people in Australia. It exploits a natural experiment by which some people gained entitlement to a price reduction through the Commonwealth Seniors Health Card (CSHC). The preferred model is a nonlinear Instrumental Variable (IV) difference-in-difference regression, estimated on repeated cross sectional survey data using the Generalised Method of Moments. No significant evidence is found for endogenous card take-up, and so cross-sectional estimates are also considered. Taking all of the results and possible sources of bias into account, the ??headline?? estimate is -0.1, implying that quantity demanded is not highly responsive to price. The elasticity estimate is a key input into the second paper which analyses the distributional impact of the CSHC. I consider the trade-off between moral hazard and risk pooling. There have been few previous attempts internationally to address this trade-off empirically for any health insurance scheme. The utility gain through risk-pooling is found to be negligible. However, the deadweight loss through moral hazard may be considerable. I also use an illustrative model to demonstrate the possible effects of the CSHC on inter-temporal savings behaviour. While the CSHC may induce some people to save, it may have the opposite effect on others. The net impact was not determined. The third paper estimates the Australian public sector wage premium. It includes a detailed critical review of the methods available to address this issue. The chosen approach is a quasi-differenced panel data model, estimated by nonlinear IV, which has many advantages over other methods and has not been used before for this topic. I find a positive average public sector wage premium for both sexes. The best estimates are 10.0% for men and 7.1% for women. The estimate for men is statistically significant (p < 0.04) and borders on significance for women (p < 0.07). No evidence is found to suggest that the public sector has an equalising effect on the wages of its workers.

The thesis looks at the macroeconomic impact of foreign aid. It is specially concerned with aid's impact on the public sector of less developed countries < LDCs> . Since the overwhelming majority of aid is directed to the public sector of LDCs, one can only understand the broader macroeconomic impact of aid if one first understands its impact on this sector. To this end, the thesis econometrically estimates " fiscal response" models of aid. These models, in essence, attempt to shed light on public sector fiscal behaviour in the presence of aid inflows, being specially concerned with the way aid is used to finance various categories of expenditures. The underlaying concern is to extent to which aid is " fungible" -that is, whether it finances consumption expenditure and reductions in taxation revenue in LDCs. A number of alternative models are derived from a utility maximisation framework. These alternatives reflect different assumptions regarding the behaviour of LDC public sectors and relate to the endogeniety <as opposed to exogeniety> of aid, whether or not recurrent expenditure is financed from domestic borrowing and the determination of domestic borrowing. The original frameworks of earlier studies are extended in a number of ways, including the use of a public sector utility function which is fully consistent with expected maximising behaviour. Estimates of these models' parameters are obtained using both time-series and cross-section data, dating from the 1960s, for Bangladesh, India, Pakistan and the Philippines. Both structural and reduced-form equations are estimated. Results suggest that foreign aid <defined as all foreign inflows to the official sector> is indeed fungible, albeit at different levels. Moreover, the overall impact of aid <both loans and grants> on public sector investment, consumption, domestic borrowing and taxation varies between countries. Generally speaking, aid leads to increases in investment and consumption expenditure, but reduces taxation and domestic borrowing. Comparative analysis does, however, show that these results are highly sensitive to alternative behavioural assumptions and, therefore, model specification.

This thesis establishes an empirically based dialogue between two theoretical approaches to management, one emphasing structure and the other process, by examining the question of whether management in private sector, profit oriented organizations is similar to, or different from, management in government departments. Subjects for the study were participants in the Australian Public Service (APS) Interchange Program, under which APS members work temporarily in other organizations, and managers from outside the Service spend some time in the APS. The measuring instruments used were a questionnaire designed to test empirically and to extend research by Fottler (1981), a standardised measure of personal values and two questionnaires to gather personal details and job related information pertinent to the parent and host organizations. The results of the study indicate that Interchange participants found significant differences between the Service and the private-for-profit organizations in which they worked. The differences within the major structural variable, organization type, can be expressed in terms of managerial processes. Evidence was found of interrelationships between organization type, job related process variables and personal values. The theoretical significance of these results is discussed in terms of a pluralistic approach to managerial process, the practical implications for the APS are noted, and suggestions for further research are proposed.

This study has three major purposes: to describe systematically the practice of librarianship in Australian Commonwealth Government departments and agencies from the perspective of librarians employed in that environment; to relate the characteristics of government librarianship to librarians' perceptions of and attitudes to their work; and to assess the extent to which the work of Commonwealth Government librarians needs to be redesigned to improve the level of job satisfaction they experience. A subsidiary purpose is to test the job characteristics theory of work motivation on a population of librarians. Information was gathered by a survey questionnaire on a range of variables relating to librarians and their perceptions of different aspects of their jobs. The primary instrument for gathering data on perceptions was the complete form of the Job Diagnostic Survey. The population under investigation comprised those Commonwealth Government department and agency librarians employed on a full-time, permanent basis under the Public Service Act 1922. and located in Canberra. Because the population was small but diverse, it was decided to survey the total population rather than a random or stratified sample. One hundred and eight usable responses were received which represented a response rate of 83 percent. The results of the survey were analysed using the Statistical Package for the Social Sciences. Frequency distributions and Pearson's Product-Moment Correlations were calculated to determine the percentage of respondents who selected each option and the strength of relationships between pairs of variables. The study found that Commonwealth Government department and agency librarians in Australia are highly satisfied with their work generally, and with the environment in which it is performed. None of the null hypotheses relating to Commonwealth Government librarians and job satisfaction were rejected. All but one of the null hypotheses retating to the application of the job characteristics model to Commonwealth Government librarians are rejected. The study concludes by identifying issues and areas for further research in public sector librarianship.