Magister Commercii (Information Management) - MCom(IM) / Companies are putting in place systems that might assist in attaining their business goals and vision to improve the running of their business processes. Companies are looking at Business Intelligence (BI) as a means to attain a competitive edge over competitors, predict future trends, improve strategic decision making, facilitate quick and reliable decision making, or make the day-to-day running of business easier. The study looks at the perspective of middle to top management on the context of BI, with main focus on the technical capabilities of BI within medium to large companies in South Africa. To obtain factors relevant to the South African business context, an online survey was conducted with various sectors of South African industry. The study is part of research conducted collaboratively by the University of the Western Cape and Neu-Ulm University of Applied Sciences in Germany. It focuses on exploring usage of Business Intelligence Systems (BIS) together with Corporate Performance. Online surveys were conducted that targeted medium to large companies in Germany and South Africa by questioning middle to top management on issues surrounding BIS and Corporate Performance. On this basis online survey approach was taken to ensure required number of participants would be covered and approached. Therefore, the research adopted stratified sample method for the online survey. Stratified sampling enabled the expansion of the research by gathering and collaborating participants responses on the research question and eliminate the possibilities of unreliable sample from large population.

The Group Questionnaire (GQ) was developed to measure group therapeutic processes-which are linked to successful prediction of patient outcome and therapeutic factors-across three qualitative dimensions (positive bond, positive work, and negative relationship) and three structural dimensions (member-leader, member-member, and member-group). The GQ model has been shown to be valid across 5 settings and 4 countries. As a clinical measure given after each session, length is of particular concern. Although shorter measures are more convenient for clients and therapists to use, fewer items necessarily means less information, a loss of psychometrics, and possible floor and ceiling effects. This study examined the effects of shortening the GQ on its clinical utility and psychometric integrity. Methods. Archival data from 7 previous studies was used, with 2,594 participants in an estimated 455 groups gathered from counseling centers, non-clinical process groups, inpatient psychiatric hospitals, outpatient psychiatric hospitals, and an inpatient state hospital. Participants answered questions from the Group Questionnaire administered during the productive working phase of a group. Analysis. Analysis was done using multilevel structural equation modeling in Mplus to account for the nested nature of groups. Items were selected using clinical judgment and statistical judgment considering inter item correlation and factor loading. Model fit was analyzed in comparison to the standards in the literature and in comparison to the full length GQ. Discussion. The revised 12 item GQ has good model fit and acceptable reliability. Further assessment is needed to determine how the reduction affects clinical utility.

Women with Type II diabetes face unique challenges coping with the physiologic complications of the disease, which can be enhanced or hindered by their perception of their ability to effectively manage their diabetes. The Illness Perception Questionnaire (IPQ-R) is a tool that evaluates factors influencing patient-provider communication and assesses patient's perception of their health. Guided by the common sense model of self-regulation, this quality improvement project focused on familiarizing health care providers with the IPQ-R and evaluating their receptiveness to implement it with women with Type II diabetes. Seven Primary Care providers participated in an educational in-service that included information regarding the IPQ-R and its implementation in practice. Following the educational in-service, the participants completed a 10-question questionnaire evaluating the in-service and their likelihood of implementing the IPQ-R in their practice with women with Type II diabetes. According to the descriptive analysis of the questionnaires, 71% of the providers indicated that the IPQ-R would assist them when treating women with Type II diabetes and 85% of the provider's felt that the information presented during the in-service would enhance their confidence in using the IPQ-R in practice. The primary barriers to its use in practice were screening time and a lack of support staff. Implications for social change include improved treatment of women with Type II diabetes when using the IPQ-R, improved quality of health care, and enhanced cost effectiveness at the system level for chronic illness management and prevention. The IPQ-R can offer clinicians a reliable method to improve communication and psychosocial support necessary for the successful management of Type II diabetes in women.

A number of objective personality questionnaires have been published which aim to measure the six processes related to Acceptance and Commitment Therapy's model of treatment (acceptance, defusion, present moment awareness, self-as-context, values, and committed action). These measures operationally define these hypothesized processes in research settings. However, little research has been done to investigate whether these processes, as measured by these questionnaires, are differentiable from each other or from other, seemingly similar constructs such as distress tolerance and coping styles. Additionally, it is unclear whether these questionnaire measures have differing relationships with other potentially relevant constructs, such as psychopathology, functioning, and personality. The structure of these process measures was investigated across two participant samples. A multi-trait structure of ACT processes was found, with three higher order dimensions consisting of psychological inflexibility/cognitive fusion, mindfulness, and avoidance, as well as a number of distinguishable lower order traits. This structure was found across multiple samples, and measures of these factor analytically-derived traits were found to have incremental validity and to be distinguishable from other, superficially similar psychological processes. These results provide guidance for measurement selection and suggest future directions for scale development. Relevance to treatment outcome research is also discussed.

The purpose of this study was to assess the extent to which selected variables are related to scores on the Utah State University Faculty Evaluation Questionnaire (USU FEQ). The variables examined were size of class, level of class, college under whose auspices a class is offered and whether the class is required or elective. In addition, the relationship between total mean score and responses to question 23, a percentage ranking of instructors, was assessed. The fall quarter, 1975, FEQ results were used in this assessment. Employing the same procedures as had been followed in previous quarters, 315 courses were evaluated. Courses at all levels (100-700) and within all colleges of the University were sampled. Through multiple regression analysis, it was found that 87% of the variance in total mean scores was explained by the selected variables. Question 23 was the outstanding contributor; therefore, the analysis was repeated with this variable removed. As a result, 21% of the variance was explained by the remaining variables. Question 23 was highly related to total mean score. Reasonably accurate prediction of instructors ratings can be made from a knowledge of responses to this question. A small negative correlation was found between sample size and total mean score. Instructors of larger classes tended to rate lower than instructors of smaller classes. A small contribution to the explained variance was made by the variable of class size. This contribution has little practical significance. Instructors of different colleges received different average ratings. Those colleges most closely related to high total mean scores were Education, Family Life and Humanities, Arts and Social Sciences. Those colleges receiving lowest ratings were Engineering and Science. Knowledge of the college under whose auspices a course exists improves prediction of instructors ratings on the USU FEQ. Whether a course was required or elective and the level of a course had little relation to the ratings instructors received. The outcomes of this investigation may be limited by any one or a combination of the following: The results of this study were obtained from fall quarter evaluations. Ratings may relate to the quarter in which the course was evaluated. The USU population was the only university used in the sampling. Results, therefore, will be generalizable to USU alone. This study has been concerned with environmental variables, i.e., class size, level, college, required vs. elective. Student, class, or teacher characteristics have not been considered. Significant relationships may exist in these areas. Within University policy, professors are allowed to choose the quarter in which they will be evaluated. Therefore, some volunteer effects may be present in this study. However, extra encouragement to evaluate fall quarter was given to teachers to help control for these effects. From this study of the relationship between selected variables and total mean scores, the following may be concluded; Question 23 could be used to obtain a quick, easy estimate of student ratings of an instructor. The significant differences between ratings of instructors in different colleges receive presents an area of concern. When comparing instructors from different colleges, precautions may need to be taken. Differential norms for the colleges could be considered. The size of an instructor's class is of no significant concern when interpreting FEQ results. The results of this study show no basis for the employment of differential norms for differing class sizes. No basis for considering whether a course is required or elective and level of a course when interpreting questionnaire results is given. From the above summary and conclusions the following recommendations are made; The college under whose auspices an instructor teaches should be considered when interpreting FEQ results. College norm groups should be considered for inclusion on results printouts. The significantly higher ratings received by instructors in the College of Education should be investigated. The following questions arise; A. Do students rate instructors higher if instructors give them higher grades? (Grades received in Education are higher.) B. Are the students in the college more empathetic to their instructors and, therefore, more lenient in their ratings? C. Is the course content less demanding or more interesting so as to receive higher student ratings? D. Are, in fact, the instructors in the College of Education better teachers? If so, what are the characteristics that make them better? These questions and others should be researched. 3. Since relationships may vary according to the particular aspect of teaching performance that the student is asked to rate (Clark & Keller, 1954), a factor analytic study including the selected variables of this study and all of the questions on the USU FEQ may be profitable. 4. Scores on the USU FEQ may be related to the department in which the course is taught. Correlations might be determined for the departments which have a large enough N. 5. Determination of whether students' subjective criteria in rating faculty match the faculty members' goals in teaching may disclose some valuable information about the USU FEQ. 6. The benefits from student evaluation of instruction can only exist to the extent that ratings represent valid appraisals of classroom instruction. Research must be conducted in answer to the question, "Is the USU Faculty Evaluation Questionnaire a valid instrument?"

The major purpose of the study was to examine the relationship between teacherstudent interpersonal behaviour in the middle level of schooling with the students' academic achievement in science as determined by the term grade (typically issued after a six or nine week grading period). The study also provided validation data for the Questionnaire on Teacher Interactions (QTI) survey instrument with a large American sample of students and teachers drawn from randomly selected the State of Ohio schools. The QTI was designed to elicit students' and teachers' perspectives of effective teaching and learning in classrooms. Numerous studies, here and abroad, during the last five years and have caused awareness that students' perceptions of their school experience are a significant influence on how and what students learn in the classroom. Few studies have been conducted on the topic of student perceptions in comparison to their respective teachers' perceptions in science or how this variance might influence student achievement. The focus of the present study was to compare the perceptions of students and their teachers regarding effective teaching and learning, while concurrently noting students' achievement in science. This study presumed that there was a definite disparity between what teachers perceive to be effective teaching and learning in comparison to what students perceive. The intention of the study was to identify some of the factors associated with any disparity. The hypothesis for the study, simply stated, was that student achievement, according to student's accumulative grade, would reflect a variance in perception with that of their science teacher. / Restated, the student's perception of effective teaching and learning could demonstrate to be a strong indicator of academic success or failure, depending upon the extent of difference with their respective teachers'. The research design of the study was based on the survey research method incorporating: 1) student and teacher questionnaires; 2) student and teacher interviews and; 3) students' science achievement, as measured in a teacher-issued grade. A probability sample of 433 middle school students was surveyed using the 48-item short form of the Australian version of the QTI (Wubbels, 1993). This sample comprised 21 middle level science classes, ranging from grade 5 through grade 9. Twelve cooperating science teachers associated with the teaching of science to these students were also surveyed using Questionnaire on Teacher Interaction (QTI). In addition, random interviews were conducted using interview logs with 6 teachers and 6 students selected from a convenience sample of those also responding to the questionnaire. Another major component of the research design was the term grade recorded by the cooperating science teacher, as a means of gauging "student academic achievement". All student and teacher questionnaire data were statistically analysed using Microsoft Excel 2000 and the Statistical Package for Social Science (SPSS) for Windows 1999. The analysis was according to the proper categories in the QTI based on leadership, helpful/friendly, understanding, student responsibility and freedom, uncertain, and dissatisfied, admonishing and strict behaviour established in the QTI. / The use of both qualitative and quantitative data collection methods from a range of data sources provided a means of triangulation to strengthen the validity of the findings, which thus afforded a means of comparing data consistency and cross validation for the purpose of improving the rigour of the research design. As a means of collecting empirical data, schools were randomly chosen (probability sample) from the 20001-2002 Ohio Educational Directory, a directory produced by the Ohio Department of Education. Thirty-three schools were drawn. Between October 20002 and January 2003, each school was sent two letters inviting their participation in the study; one letter was sent to the on-site principal and one to the "head science teacher". Five weeks from the date the original letter was sent out to those not responding. Eventually, twenty-one classes returned their surveys for analysis. The Questionnaire of Teacher Interaction (QTI) was chosen due to its record of validity and its ease of administering. The qualitative data were tallied and recorded. The quantitative data analysis was completed using both manual and computerised methods to address the objectives of this study.

The major aim of this study was to investigate the use of the Questionnaire on Teacher Interaction (QTI) in health science classrooms in Tasmania, Australia. In the past, the QTI has been used in a number of learning areas. However, it has not been used in the learning area of health science.This study involved 1,471 grade 9 and grade 10 health science students and their teachers in 75 classes. The QTI was used to study student and teacher perceptions of health science teacher interpersonal behaviour.Statistical analyses revealed that the QTI is a valid and reliable instrument for use in health science classrooms. Quantitative results from the QTI were supported by qualitative data including comments from the students and a reflective narrative of the experiences of the researcher as a health science teacher.An investigation into the associations between QTI scales and student attitudinal and cognitive outcomes revealed that all scales of the QTI related to student attitudinal and cognitive outcomes in health science classrooms. It is, however, the scales of Leadership and Helping/Friendly which make the greatest positive influence to student attitudinal and cognitive outcomes.Health science students perceived their teachers as displaying high levels of leadership, helping/friendly and understanding behaviour, and low levels of uncertain, dissatisfied and admonishing behaviour. Teachers generally perceived themselves in a more favourable manner than their students did.The students also perceived the less experienced teachers as less dominant and more oppositional compared to teachers with more experience. Female health science students generally perceived their teachers in a more positive way than male students and male students, in general, have better attitudes to health science lessons.

The purpose of this study was to establish an action research plan for teachers to improve student outcomes by assessing, describing, and changing their classroom environments. This study relied on student perceptions, using survey responses, to assess and describe the classroom environment. Teachers used this information to develop intervention strategies designed to change the students' perceptions of their actual classroom environment to more closely mirror their preferred classroom environment perceptions.More than forty years of classroom environment research has proven the importance of the classroom environment in developing positive student outcomes. Additional research has established the reliability of student perceptions of their learning environment. Previous research has developed several dependable student survey instruments to measure student perceptions of their classroom environment.This study was conducted in a Title I elementary school in the United States over a seven month period. Two intermediate level mathematics teachers participated in the project. Both quantitative data, using the My Classroom Inventory (MCI) and the School Level Environment Questionnaire (SLEQ), and qualitative data, teachers' case studies, were collected and analyzed.The study established that an action research plan for teachers to assess, describe, and change their classroom environments could be developed. However, even though teachers realized the benefits, for their students and themselves, in changing their classroom environments, school level environment demands negatively influenced their willingness to implement changes to their classroom environments.

The effects of the public sector reform impacted on all aspects of public services including the performance of the economy. Central to this argument was the re-organization of the operations of the public service from the traditional administration system to the new public management (NPM). Education, a critical service in any economy was not spared. Literatures around the application of NPM (a derivative of market principles and practices) to education (which was value based) suggested that NPM was dangerous for education and could deplete the value system of education and replace that with a focus on accounting for money by individuals who were self-interested and who would seek to maximize their benefit with guile. Arguments against NPM suggested that the human factor was neglected and that education had led to chaos among professionals, stakeholders and students. However, those who argued for the introduction of NPM suggested that it had made the provision of education more efficient, effective and relevant to the needs to the clients. It held those working in the education sector accountable for the resources used and made the system more responsive to the needs of the clients of education. Education in the Cook Islands experienced many changes since western type education was introduced by the Missionaries in the late 1800s. Cook Islands people have always regarded education as a right and also believed their participation in education would improve their lives as well as positively contribute to economic growth. As the public sector reform was a global phenomenon, the currents of NPM also converged on the Cook Islands and affected the delivery of education. Those changes revolutionalized education in ways that was not commonplace in the Cook Islands. However, professionals and stakeholders within education made the most of the system and diverged some of the practices to suit the need, the environment and the culture of the Cook Islands people. Change also refocused education from teachers teaching to student learning reinforcing the dedication of many teachers and education administrators to ensure NPM served the best interest of their clients; the students, despite the workload placed on them. The challenge in this thesis was to understand how the NPM system affected education and how the Cook Islands education professionals worked within the system in their favour. The stories of teachers and Ministry of Education professionals demonstrated that there was no resistance to the application of NPM system in the Cook Islands. In fact, the system was embraced by the education sector suggesting it was a positive change from their previous system of traditional administration. Much of their system was inherited from New Zealand where the environment, layers of bureaucracy and economic status of the country was different. Instead, it appeared the Cook Islands took much of what others deemed as dangerous for education and turned it into a positive opportunity for the Cook Islands education. This thesis presents the story of the revolution in the Cook Island education system.

<p>Background: How small children sleep influence the whole family. Sleeping problems, could influence children physical, mental, emotionally, cognitive and socially. When parents get waked by the children, who wake by themselves in the middle of the night, the parents do not always now what to do. Aim: The aim of this study was how children sleep and how it influence their parents sleep habit. The question formulation was threefold: Firstly. To describe the sleeping habit of children aged 0-3 years and their parents. Secondly, how usual are sleeping problems and which are the differences concerning sleep between those who experience problems and those who do not? Thirdly, witch help has the parents searched and received concerning sleeping problems. Method: The study was empirical and a questionnaire was constructed. This was delivered to three children care centres. 51 questionnaires were answered and analysed. Results: The parents who believed that they sometimes had problem with the sleep, felt more irascible. They also believed that the children were more frequently sick. The parents talked more with district nurse, and they had more frequently at least two children.</p>