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In the present market place situation, a consumer's main contact with manufacturing (i.e., the production process) is through retailers or other middlemen, such as mail order catalog companies. Consumers rarely complain, but when they do, consumers complain to or request information from retailers about products (Kincade, Redwine, & Hancock, 1992). Manufacturers rarely receive information directly from consumers. Instead, they get second-hand reports from retailers or they get no information at all. The purpose of this research was to explore the relationship between manufacturers and consumers during the relationship process using a mixed design of preexperimental research and panel analysis with in-depth interview. The major research question is: What will happen in the Relationship Spiral Model when the consumer becomes a part of the manufacturer /consumer relationship? Twenty female participants, out of 35 who answered the screening questionnaire, were selected from students and acquaintances of the researcher in Blacksburg, VA. For the experiment, a simulated web site was used by a consumer (i.e., participant) to order two pair of customized shoes based on each consumer's needs. In the preexperimental design for this study, a longitudinal case study with a panel study technique, as described by Babbie (1999) and Creswell (1994), was utilized to investigate consumer characteristics (i.e., demographics, shopping orientation, expectation, and experience), goods and service in encounter, and direct communication over time. The following procedure was conducted: (a) interviewing the subjects, (b) transcribing tapes and field notes, (c) segmenting data, (d) de-contextualizing data, (e) coding data, and (f) re-contextualizing data. Interpretational qualitative analysis was utilized for data analysis in this study. As a result of recontextualization of the interview scripts, the Relationship Spiral Model emerged from the data. Four sub-models for four groups were refined according to the data from the Relationship Spiral Model. Further analysis was conducted on sub-models. Consumers are constantly changing and have multiple selection criteria. These criteria are constantly changing based on expectations, experiences and other situational variables. / Ph. D.

This study explored the relationship between the multidimensional construct of emotion regulation and relationship satisfaction in couples seeking couple or family therapy at an outpatient mental health clinic. Recognizing the necessarily interdependent nature of dyadic data, study data were analyzed via path analysis consistent with the Actor-Partner Interdependence Model (APIM; Kenny, Kashy, and Cook, 2006). While overall emotion regulation was not found to be significantly related to relationship satisfaction, results indicated differential effects for the various dimensions of emotion regulation. Perceived access to emotion regulation strategies was significantly positively associated with relationship satisfaction for both men and women. Awareness of emotions was significantly negatively associated with satisfaction for men, with women displaying a trend toward significance, and acceptance of emotions was significantly negatively associated with satisfaction for women, with men displaying a trend toward significance. Women's acceptance of emotions was also significantly negatively associated with her partner's relationship satisfaction, while her ability to control her impulses was significantly positively associated with her partner's satisfaction. No partner effects were found for men's emotion regulation dimensions. Study limitations as well as research and clinical implications are discussed. / Master of Science

Adolescence is a period of vulnerability and profound change, during which the parental relationship remains integral to positive developmental outcomes. For adolescents in military families, parental deployment creates an additional stressor which may pose challenges to the relationship between parents and adolescents. This project was a preliminary qualitative study to develop a Theoretical model of how the parent-adolescent attachment relationship is affected by parental deployment over the deployment cycle. This researcher explored these adolescents' perception of their relationship with their parents through focus group interviews with military adolescents who have experienced parental deployment. An important explanatory and predictive factor in parent-child relationships and adjustment outcomes is Attachment Theory (Bowlby, 1969/1982). Attachment Theory provides a framework for understanding the process that occurs between parents and children that leads to positive or negative outcomes and the mechanisms that underlie relational ties. Theoretical thematic analysis was employed using an attachment framework to explore the relationship between the parents and adolescents over the course of deployment. / Master of Science

In recent years, research has focused on children's transitions from preschool into kindergarten. Parents, teachers, and schools recognize the importance of the transition from preschool into kindergarten and its possible influence on children's adjustment and long term school success. However, as the philosophies and policies of kindergarten have emerged and evolved, so have the views of parents and teachers regarding children entering kindergarten. Research shows parents and teachers have conflicting views regarding the expectations for children in kindergarten. While the quality of a child's transition to kindergarten is an individual experience, there are some universal factors of influence in any transition. These factors include communication among teachers and parents and establishment of relationships among the three protagonists: child, parent, and teacher. Throughout this thesis, I present data that examines the expectations and concerns for the children entering kindergarten from a parent and educational perspective. I also provide transition activities practiced in the home and school environment. The most important aspect of the transition process involves focusing on the relationships between child and teacher, parents and teacher, child and peers, and child and parent. I include parent and educational perspectives of these relationships and relate how these relationships enhance children's transition into kindergarten. / Master of Science

This research compares the relationship satisfaction and mental health of parents of children diagnosed with Autism or Autism Spectrum Disorders (ASD) to parents of children with Attention Deficit Hyperactivity Disorder (ADHD) or Attention Deficit Disorder (ADD) and parents of normative children. The analytical sample was obtained from the 2007 National Survey of Children's Health, and ANOVA statistical procedures were used to analyze the data. Results indicate that significant differences exist in relationship satisfaction and mental health between mothers of children with Autism or ASD and mothers of either children with ADHD or ADD or normative children. No significant differences were found between fathers. Implications for clinicians working with this population, as well as suggestions for future research are discussed. / Master of Science

Yes / This study aims to investigate the impact of self and partner experiences of loneliness and social isolation on life satisfaction in people with dementia and their spousal carers. We used data from 1042 dementia caregiving dyads in the Improving the experience of Dementia and Enhancing Active Life (IDEAL) programme cohort. Loneliness was measured using the six-item De Jong Gierveld loneliness scale and social isolation using the six-item Lubben Social Network Scale. Data were analysed using the Actor-Partner Interdependence Model framework. Self-rated loneliness was associated with poorer life satisfaction for both people with dementia and carers. The initial partner effects observed between the loneliness of the carer and the life satisfaction of the person with dementia and between social isolation reported by the person with dementia and life satisfaction of the carer were reduced to nonsignificance once the quality of the relationship between them was considered. Experiencing greater loneliness and social isolation is linked with reduced life satisfaction for people with dementia and carers. However, having a positive view of the quality of the relationship between them reduced the impact of loneliness and social isolation on life satisfaction. Findings suggest the need to consider the experiences of both the person with dementia and the carer when investigating the impact of loneliness and social isolation. Individual interventions to mitigate loneliness or isolation may enhance life satisfaction for both partners and not simply the intervention recipient. / ‘Improving the experience of Dementia and Enhancing Active Life: living well with dementia. The IDEAL study’ was funded jointly by the Economic and Social Research Council (ESRC) and the National Institute for Health and Care Research (NIHR) through grant ES/L001853/2. ‘Improving the experience of Dementia and Enhancing Active Life: a longitudinal perspective on living well with dementia. The IDEAL-2 study’ is funded by Alzheimer’s Society, grant number 348, AS-PR2-16- 001.

abstract: With improvements in technology, intensive longitudinal studies that permit the investigation of daily and weekly cycles in behavior have increased exponentially over the past few decades. Traditionally, when data have been collected on two variables over time, multivariate time series approaches that remove trends, cycles, and serial dependency have been used. These analyses permit the study of the relationship between random shocks (perturbations) in the presumed causal series and changes in the outcome series, but do not permit the study of the relationships between cycles. Liu and West (2016) proposed a multilevel approach that permitted the study of potential between subject relationships between features of the cycles in two series (e.g., amplitude). However, I show that the application of the Liu and West approach is restricted to a small set of features and types of relationships between the series. Several authors (e.g., Boker & Graham, 1998) proposed a connected mass-spring model that appears to permit modeling of more general cyclic relationships. I showed that the undamped connected mass-spring model is also limited and may be unidentified. To test the severity of the restrictions of the motion trajectories producible by the undamped connected mass-spring model I mathematically derived their connection to the force equations of the undamped connected mass-spring system. The mathematical solution describes the domain of the trajectory pairs that are producible by the undamped connected mass-spring model. The set of producible trajectory pairs is highly restricted, and this restriction sets major limitations on the application of the connected mass-spring model to psychological data. I used a simulation to demonstrate that even if a pair of psychological time-varying variables behaved exactly like two masses in an undamped connected mass-spring system, the connected mass-spring model would not yield adequate parameter estimates. My simulation probed the performance of the connected mass-spring model as a function of several aspects of data quality including number of subjects, series length, sampling rate relative to the cycle, and measurement error in the data. The findings can be extended to damped and nonlinear connected mass-spring systems. / Dissertation/Thesis / Masters Thesis Psychology 2019