Parents, together with the learners, are the customers and therefore major stakeholders of schools. The management of performance is vital for these stakeholders to ensure the most effective application of their resources. Therefore, this research on how SGBs and SMTs in Section 21 Schools apply performance management, at school level, to ensure effective management of the school and its resources was undertaken. Other key questions were: Which performance management tools do these schools use and what are the perceived benefits, gained by the application of performance management at school level? The research was supported by a detailed literature review covering education in South Africa, performance management and the available frameworks to evaluate the application of performance management and to gain a base for the analysis of the empirical data. Qualitative research was chosen as the preferred method of research since this was an exploratory study and qualitative research allowed key factors to emerge. Purposive sampling was used to select the participants in order to obtain insight into the application of performance management and participants‟ perspective of the benefits gained by applying performance management. Interviews were conducted with the principals and a parent representative of each of the SGBs at these schools. An interview guide was used to guide the interviews. The findings showed that all the schools under investigation made use of the Integrated Quality Management System. Participants however agreed that this system was not adequate and they needed to add their own performance management tools in order to maintain their current performance and position as prestigious schools. Although all participating schools were using some form of benchmarking, setting goals and targets, measuring learners‟ performance on all activities and measuring learners‟ behaviour, the findings also revealed that most of the schools did not implement a formal system covering all the dimensions of a school. It was evident from the findings that most of the participating schools benefitted from the application of performance management in the form of effective management and personnel development. Findings from the evaluation of the performance management systems revealed that the implementation of performance management systems is seldom carried through to the final stages and information is not always used to draft strategy in order to improve performance. It was concluded that SGBs and SMTs of the participating schools complied with some requirements indicated in literature to apply performance management systems. However most of the methods or systems are not fully implemented and there are many shortcomings. The findings suggested that the Integrated Quality Management System is reviewed by the Department of Basic Education. Furthermore, it also suggested that schools need to create formal procedures and policies in order to ensure the complete and effective application of performance management and establish a clear link between performance measures and the overall strategy of the school. The study also suggested that the schools‟ management have to design a performance management system, incorporating all the dimensions of their school and refrain from focusing only on incentives. / MCom (Management Accountancy), North-West University, Potchefstroom Campus, 2013

Parents, together with the learners, are the customers and therefore major stakeholders of schools. The management of performance is vital for these stakeholders to ensure the most effective application of their resources. Therefore, this research on how SGBs and SMTs in Section 21 Schools apply performance management, at school level, to ensure effective management of the school and its resources was undertaken. Other key questions were: Which performance management tools do these schools use and what are the perceived benefits, gained by the application of performance management at school level? The research was supported by a detailed literature review covering education in South Africa, performance management and the available frameworks to evaluate the application of performance management and to gain a base for the analysis of the empirical data. Qualitative research was chosen as the preferred method of research since this was an exploratory study and qualitative research allowed key factors to emerge. Purposive sampling was used to select the participants in order to obtain insight into the application of performance management and participants‟ perspective of the benefits gained by applying performance management. Interviews were conducted with the principals and a parent representative of each of the SGBs at these schools. An interview guide was used to guide the interviews. The findings showed that all the schools under investigation made use of the Integrated Quality Management System. Participants however agreed that this system was not adequate and they needed to add their own performance management tools in order to maintain their current performance and position as prestigious schools. Although all participating schools were using some form of benchmarking, setting goals and targets, measuring learners‟ performance on all activities and measuring learners‟ behaviour, the findings also revealed that most of the schools did not implement a formal system covering all the dimensions of a school. It was evident from the findings that most of the participating schools benefitted from the application of performance management in the form of effective management and personnel development. Findings from the evaluation of the performance management systems revealed that the implementation of performance management systems is seldom carried through to the final stages and information is not always used to draft strategy in order to improve performance. It was concluded that SGBs and SMTs of the participating schools complied with some requirements indicated in literature to apply performance management systems. However most of the methods or systems are not fully implemented and there are many shortcomings. The findings suggested that the Integrated Quality Management System is reviewed by the Department of Basic Education. Furthermore, it also suggested that schools need to create formal procedures and policies in order to ensure the complete and effective application of performance management and establish a clear link between performance measures and the overall strategy of the school. The study also suggested that the schools‟ management have to design a performance management system, incorporating all the dimensions of their school and refrain from focusing only on incentives. / MCom (Management Accountancy), North-West University, Potchefstroom Campus, 2013

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Agradecemos a compreensão. on 2016-05-12T12:48:48Z (GMT) / Submitted by ANDRÉIA MELANDA CHIRINEA null (andreia.melanda@gmail.com) on 2016-05-12T19:26:16Z No. of bitstreams: 1 Tese Versão Final Andréia Melanda.pdf: 1730174 bytes, checksum: 0756fd62be9c8e6273db82f7063ab532 (MD5) / Approved for entry into archive by Felipe Augusto Arakaki (arakaki@reitoria.unesp.br) on 2016-05-13T13:23:28Z (GMT) No. of bitstreams: 1 chirinea_am_dr_mar.pdf: 1730174 bytes, checksum: 0756fd62be9c8e6273db82f7063ab532 (MD5) / Made available in DSpace on 2016-05-13T13:23:28Z (GMT). No. of bitstreams: 1 chirinea_am_dr_mar.pdf: 1730174 bytes, checksum: 0756fd62be9c8e6273db82f7063ab532 (MD5) Previous issue date: 2016-02-25 / Esta pesquisa, realizada junto ao Programa de Pós-graduação em Educação, na linha de políticas educacionais, gestão de sistema e organizações, trabalho e movimentos sociais, teve como objetivo investigar como o sistema municipal de ensino de Bauru assim como as escolas que contemplam o nível fundamental de educação do município, se apropriaram do resultado do Ideb para instituir ações no interior do ambiente escolar. Procurou-se, portanto, desvelar como estes resultados subsidiaram a formulação e a implementação de políticas educacionais no contexto do sistema e das unidades escolares investigadas. Ideb se configura como um indutor de políticas e ações educacionais e como indicador estratégico da atual política educacional brasileira, na medida em que se destaca como o grande termômetro da qualidade educacional, tendo como subsídio para o seu cálculo, dois fatores: desempenho dos estudantes nas avaliações externas, e as taxas de aprovação, evasão e reprovação. Além disso o índice ainda tem implicações nas políticas educacionais como currículo, gestão educacional e formação de professores. Tendo em vista as projeções de notas estabelecidas pelo Ideb, cuja série histórica se iniciou em 2005 e se estenderá até 2022 e, diante da necessidade de alcançar as metas estabelecidas pelo índice, escolas e sistemas de ensino utilizam o indicador para instituir ações que procuram evidenciar a promoção da qualidade, bem como o alcance das notas preconizadas e divulgadas pelo MEC/Inep, de modo que, em 2022, o índice brasileiro alcance a média seis, que é a nota mínima, em termos de qualidade educacional, recomendada pela Organização para a Cooperação do Desenvolvimento Econômico (OCDE). Considerando tal prerrogativa, este trabalho procurou pesquisar como o resultado do índice subsidia a formulação e a implementação de ações no micro contexto das unidades escolares, assim como entender como a gestão utiliza os resultados do Ideb para implementar ações e estratégias de melhoria da qualidade nos processos educativos. As análises foram pautadas na abordagem do ciclo de políticas, no intuito de evidenciar as políticas educacionais contemporâneas como um ciclo constituído pelos contextos de influência, contexto da produção de texto e finalmente pelo contexto da prática. Os dados demonstraram que no contexto da prática os gestores das escolas investigadas reinterpretam os dados gerados com o Ideb, bem como as políticas instituídas. A pesquisa também demonstrou que o Ideb, embora seja um instrumento significativo para a gestão das escolas e do sistema, não se constitui como o único referencial da qualidade das escolas investigadas, cujo foco está mais no processo do que no resultado. Finalmente os resultados produzidos com o Ideb são utilizados para implementar ações que visam ao alcance das notas dos anos subsequentes, atendendo as prerrogativas legais estabelecidas pelo Plano de Desenvolvimento da Educação e pelo Plano de Metas Compromisso Todos pela Educação. / This research, along with the Post Graduation Program in Education, in lines of educational policies, system management and organizations, labor and social movements, aimed to investigate Bauru municipal educational system as well as schools that address the fundamental level of municipal education that apply the result of the Basic Education Development Index (Ideb) to institute actions within the school environment. It sought, therefore to uncover how these results subsidize the formulation and implementation of educational policies at the micro system context and school units that were investigated. Ideb is configured as an inducer of educational policies, actions and as a strategic indicator of current Brazilian educational policy, in that it stands as the great barometer of educational quality, taking as input for its calculation, two factors: performance of students in external evaluations and the approval rates, dropout and failure. In addition, the index also has implications for educational policy and curriculum, educational administration and teacher training. Given the projections of grades established by the Ideb, which historical series began in 2005 continuing until 2022 and given the need to achieve the goals set by the index, schools and school systems use the indicator to apply actions seeking to improve the promotion for quality as well as the scope of the intended grades published by the Ministry of Education (MEC) / National Institute for Educational Studies and Research (INEP), so that, in 2022, the Brazilian index reaches the average of six, which is the minimum score in terms of educational quality, recommended by the Organisation for Economic Co-operation and Development (OECD). Considering these prerogatives, this paper sought to explore how the index result subsidizes the formulation and implementation of actions in the micro context of school units, as well as understand how management uses the Ideb results to implement actions and quality improvement strategies in the processes education. The analyzes were guided in the approach of the policy cycle with a view to highlight the contemporary educational policies as a cycle represented from the influence of context , production context and finally the context of practice. The data showed that in the context of practice the managers of the schools investigated reinterpret the data generated with the Ideb, as well as the established policies. The research also demonstrated that although IDEB is a meaningful instrument in managing schools and educational systems, is not constituted as a unique referential of quality from the investigated schools, which focus is more in the process than in the result. Finally, the results found with Ideb is used to implement actions that view the reach of grades in the following years, according to legal prerogatives established by the Educational Development Plan and the Target Plan All for Education Commitment.

168 f. / Submitted by Suelen Reis (suziy.ellen@gmail.com) on 2013-05-06T18:11:08Z No. of bitstreams: 1 Dissertacao Rosemeire Barauna.pdf: 695094 bytes, checksum: c94cdf8a73af2782b20334db360127aa (MD5) / Approved for entry into archive by Maria Auxiliadora Lopes(silopes@ufba.br) on 2013-06-11T19:52:38Z (GMT) No. of bitstreams: 1 Dissertacao Rosemeire Barauna.pdf: 695094 bytes, checksum: c94cdf8a73af2782b20334db360127aa (MD5) / Made available in DSpace on 2013-06-11T19:52:38Z (GMT). No. of bitstreams: 1 Dissertacao Rosemeire Barauna.pdf: 695094 bytes, checksum: c94cdf8a73af2782b20334db360127aa (MD5) Previous issue date: 2009 / No campo das políticas educacionais dos anos 90 a gestão assumiu centralidade nos debates e propostas. O trabalho apresentado versa sobre a concepção de autonomia na gestão difundida com as ações do Fundescola, programa desenvolvido em parceria técnica e financeira com o Banco Mundial. A abordagem proposta situa a gestão no processo de mudanças requisitadas pelas transformações políticas, econômicas e culturais que têm envolvido os países nas últimas décadas. Nesse sentido, enfatizamos as políticas focalizadas para os países em desenvolvimento e sua articulação com os propósitos do sistema capitalista de produção, cenário em que o gerencialismo surge como ideologia para estruturação das funções do Estado em seus diversos setores, em específico o setor educacional. Através dos pressupostos de uma abordagem qualitativa refletimos sobre a conjuntura que solicita mudanças na cultura de organização das instituições educacionais, confrontando as referências teóricas e documentais com os dados coletados empiricamente através de um estudo de dois casos em municípios baianos. Nessas análises enfocamos os projetos PES – Planejamento Estratégico da Secretaria e PDE – Plano de Desenvolvimento da Escola, problematizando os efeitos dessas propostas para o alcance da autonomia nos sistemas de educação municipal e suas escolas. As análises empreendidas apontaram as fragilidades desses projetos para a superação do centralismo e controle característicos de uma gestão na perspectiva de uma organização burocrática. O caráter estratégico dos projetos se revelou no estabelecimento de prioridades a serem alcançadas pelo sistema nacional em conformidade com as aspirações internacionais. Constatamos que a adoção de técnicas de planejamento com foco no desempenho educacional, aferido através dos índices de aprovação, tem restringindo em muitos aspectos a possibilidade de alcance da autonomia e participação efetiva da comunidade local nos rumos da educação. / Salvador

published_or_final_version / Education / Master / Master of Education

The diploma thesis entitled The Strategy of Human Resource Management in Kindergartens and Primary Schools has the main goal of comparing the differences in the strategic management of human resources in kindergartens and primary schools. The thesis defines human resources management as a modern form of personnel work, emphasizes the importance of strategic management and analyzes standard forms and methods of human resources management. It deals with the strategic management of human resources in education and in this context shows the specifics of human resource management in kindergartens and primary schools. It also defines human resource management in education, what are the prerequisites for successful management and strategy development. Two research methods were selected for empirical research: questioning and semi-structured interviews. The method of the questionnaire was supplemented by the method of a semi-structured interview due to more precise and detailed information on the issue of strategic human resources management in kindergartens and primary schools. The practical goal is to get an overview of the strategic management of human resources in kindergartens and primary schools and the possible use of the information obtained in the strategic management of human resources to...

This diploma thesis deals with the issues related to the quality management system in the field of secondary education, specifically in relation to the provision of education with an apprenticeship certificate. The quality management system is mostly associated with the private sector as a production process. However, the quality of services is as important as the quality of products. Quality management has also been known to the public sector for several years. Also state administration organizations, local authorities, universities, etc. deal with the quality management system. Secondary schools should certainly not be excluded from this sphere, as it is a necessary part of the school education system. The quality of the education provided, its course and results should undoubtedly be systematically managed. The first part of the thesis contains the definition of basic concepts focused on education and the school education system, defining quality, quality management methods (ISO, TQM, EFQM, CAF) and the principles of quality management in education. The definition of terms and related principles is based on the study of scientific literature, valid legal regulations and other documents focused on the quality management system. The empirical part of the diploma thesis is focused on the analysis...

Thesis (PhD)--Stellenbosch University, 2012. / Includes bibliography / ENGLISH ABSTRACT: This study offers an analysis of the realization of the neoliberal discourses in the leadership practices of rural school headmasters. It is a Bourdieuian study of leadership in the rural context in relation to the influence of neoliberalism. The focus of this study is the manner in which neoliberalism manifests itself in the leadership practices of headmasters functioning within a specific geographical context, namely a rural village. The conceptual question therefore focuses on the endeavour made by the headmasters with the manifestation of the neoliberal discourses in the leadership practises of the headmasters in question. The point of reference of this study is that neoliberalism positions schools to function in a distinct way as the logic of the market, privatisation, deregulation and the individual's freedom of choice of school are manifested in the school as field. A further outcome of neoliberalism is that a particular leadership practice namely managerialism, use of data, efficiency, performativity and a focus on outcomes and achievements in the school is established in the field and proffered as norm. The discursive function of neoliberalism in the school as field has a direct impact on the leadership practices of headmasters as it effects a distinct logic of practice which endeavours to influence the headmaster’s leadership habitus in a certain way. Furthermore it tends to influence the headmasters reason to act directly in the form of policy changes and indirectly when proposed as the norm or standard of practice. In this study Bourdieu’s conceptual lenses of habitus, field, capital, strategy and practice are employed as comprehensive theoretical background and analytical lenses. The aim of this study is to understand what the neoliberal discourses entail, to interpret how they manifest themselves in the leadership practices of rural headmasters and to establish the consequences for the headmasters. The data was gathered by means of semi-structured one-on-one interviews during which each headmaster was granted the opportunity to contextualise in his own words, his experience of the effect that neoliberalism discourse has on his leadership practice in his particular rural school. The data of the twelve transcribed interviews (with the use of Atlas.ti computer programme) was coded by selecting segments of the primary documents to which codes were accordingly linked. By applying Bourdieu’s conceptual framework of habitus, field, capital and practice as “super codes”, the data was dealt with thematically and organised accordingly.This study offers an analysis of the realization of the neoliberal discourses in the leadership practices of rural school headmasters. It is a Bourdieuian study of leadership in the rural context in relation to the influence of neoliberalism. The focus of this study is the manner in which neoliberalism manifests itself in the leadership practices of headmasters functioning within a specific geographical context, namely a rural village. The conceptual question therefore focuses on the endeavour made by the headmasters with the manifestation of the neoliberal discourses in the leadership practises of the headmasters in question. The point of reference of this study is that neoliberalism positions schools to function in a distinct way as the logic of the market, privatisation, deregulation and the individual's freedom of choice of school are manifested in the school as field. A further outcome of neoliberalism is that a particular leadership practice namely managerialism, use of data, efficiency, performativity and a focus on outcomes and achievements in the school is established in the field and proffered as norm. The discursive function of neoliberalism in the school as field has a direct impact on the leadership practices of headmasters as it effects a distinct logic of practice which endeavours to influence the headmaster’s leadership habitus in a certain way. Furthermore it tends to influence the headmasters reason to act directly in the form of policy changes and indirectly when proposed as the norm or standard of practice. In this study Bourdieu’s conceptual lenses of habitus, field, capital, strategy and practice are employed as comprehensive theoretical background and analytical lenses. The aim of this study is to understand what the neoliberal discourses entail, to interpret how they manifest themselves in the leadership practices of rural headmasters and to establish the consequences for the headmasters. The data was gathered by means of semi-structured one-on-one interviews during which each headmaster was granted the opportunity to contextualise in his own words, his experience of the effect that neoliberalism discourse has on his leadership practice in his particular rural school. The data of the twelve transcribed interviews (with the use of Atlas.ti computer programme) was coded by selecting segments of the primary documents to which codes were accordingly linked. By applying Bourdieu’s conceptual framework of habitus, field, capital and practice as “super codes”, the data was dealt with thematically and organised accordingly. An analysis of the data revealed that the manifestation of neoliberalism results in the headmaster increasingly having to play a dual role namely that of manager plus that of professional educationist. The leadership skills or practises associated with those two roles are not always compatible. The latter places principals in a very difficult position where, on the one hand they are expected to act as Representative of the Department of Education (in which neoliberal ideas increasingly function), while on the other hand, as professional educationist, the logic behind these practices and its educational accountability may be questioned. Headmasters, however, despite the fact that neoliberalism seeks to enforce a uniform system upon them, respond in a unique, diverse manner to the manifestation of the neoliberal discourses in their leadership practices. / AFRIKAANSE OPSOMMING: Hierdie studie bied ‘n analise van die verwerkliking van die neoliberale diskoerse in die leierskappraktyke van plattelandse skoolhoofde. Dit is ‘n Bourdieuaanse studie oor leierskap in die plattelandse konteks in verhouding tot die invloed van neoliberalisme. Die fokus van hierdie navorsing is die wyse waarop neoliberalisme verwerklik word in die leierskappraktyke van skoolhoofde wat werksaam is in ‘n spesifieke geografiese konteks, naamlik ‘n plattelandse dorp en die konseptuele vraag fokus daarom op watter bemoeienis hierdie skoolhoofde met die neoliberale diskoerse maak, deurdat dit verwerklik word in die leierskappraktyke van die betrokke skoolhoofde. Die uitgangspunt van hierdie studie is dat neoliberalisme skole posisioneer om op bepaalde wyses te funksioneer, soos wat die logika van die mark, privatisering, deregulering en die individu se vryheid van keuse in die skool as veld verwerklik word. Neoliberalisme het verder tot gevolg dat bepaalde tipe leierskappraktyke naamlik managerialisme, bestuur deur die gebruik van data, effektiwiteit, performatiwiteit en ‘n fokus op uitkomste en prestasie in die skool as veld gevestig word en as die norm voorgehou word. Die diskursiewe werking van neoliberalisme in die skool as veld het ‘n regstreekse inwerking op die leierskappraktyke van skoolhoofde deurdat dit tot gevolg het dat ‘n bepaalde logika van praktyke voorgehou word, wat poog om die skoolhoofde se leierskaphabitus op ‘n bepaalde wyse te kondisioneer. Dit poog verder om skoolhoofde se handeling en rede van doen regstreeks in die vorm van beleidsveranderinge en indirek, voorgehou as die norm van praktyke, te beïnvloed. In hierdie studie word Bourdieu se konseptuele lense van habitus, veld, kapitaal, strategie en praktyke as ‘n oorkoepelende teoretiese agtergrond en analitiese lense aangewend. Die doel van hierdie studie is om te verstaan wat die neoliberale diskoerse behels, te interpreteer hoe dit verwerklik word in die leierskappraktyke van plattelandse skoolhoofde en watter betekenis die skoolhoofde daaraan gee. Die data is versamel deur gebruik te maak van semigestruktureerde een-tot-een onderhoude, waartydens die skoolhoofde die geleentheid gebied is om in hulle eie woorde hulle skole te kontekstualiseer en hoe hulle beleef dat die neoliberale diskoerse in hul leierskappraktyke in die betrokke skole op die platteland verwerklik word. Die data van die twaalf getranskribeerde onderhoude is (met behulp van die rekenaarprogram Atlas.ti) gekodeer, deur tekssegmente in die primêre dokumente te selekteer en kodes daaraan te koppel. Deur Bourdieu se konseptuele raamwerk van habitus, veld, kapitaal en praktyke as ‘super kodes’ aan te wend, is die data op tematiese wyse benader en georganiseer. ‘n Analise van die data het aan die lig gebring dat die verwerkliking van neoliberalisme tot gevolg het dat skoolhoofde toenemend ‘n dubbele rol moet vertolk, naamlik die van bestuurder/bemarker en die van professionele opvoedkundige. Die leierskappraktyke verbonde aan hierdie twee verskillende rolle is nie altyd versoenbaar met mekaar nie. Laasgenoemde plaas skoolhoofde in ‘n baie moeilike posisie, waar daar aan die een kant van hulle verwag word om as verteenwoordiger van die onderwysdepartement die beleid van die Staat (waarin neoliberale idees toenemend fungeer) nougeset te implementeer, terwyl hulle aan die ander kant as professionele opvoedkundiges die logika daaragter en opvoedkundigverantwoordbaarheid daarvan kan bevraagteken. Skoolhoofde maak egter, ten spyte daarvan dat neoliberalisme poog om ‘n eenvormige sisteem op hulle af te dwing, op ‘n unieke, diverse wyse mee met die verwerkliking van die neoliberale diskoerse in hul leierskappraktyke.

[pt] Realizei uma pesquisa empírica - conceitual reflexiva junto aos docentes de duas escolas particulares de graduação em administração e marketing, fundadas há 50 e 20 anos respectivamente para responder como e por quê acontece mudança organizacional através da aprendizagem coletiva docente em instituições de ensino superior privado (IESPr) de administração e marketing? Desenhei a pesquisa como um estudo de caso instrumental qualitativo onde realizei observação participante completa, entrevistas em profundidade e pesquisa documental. Para tanto, me integrei por três anos ao corpo docente de cada escola para acompanhar em profundidade o cotidiano do trabalho docente em duas IESPr Os dados de campo foram conceitualmente sistematizados interpretativamente em quatro níveis de acordo com a metodologia reflexiva de Alvesson & Sköldberg que incluiu análise metateórica e triangulação multiparadigmática dos estudos sobre processos de aprendizagem coletiva docente. Deste modo pude aprofundar empírica e conceitualmente na complexidade das dinâmicas sob estudo, explicitando-lhes uma configuração onde dimensões de emocionalidade e poder co-evoluem em permanente tensão com a de racionalidade. As implicações deste conhecimento sobre microprocessos de mudança e aprendizagem dizem respeito da natureza da mudança e da aprendizagem grupal e organizacional. Três resultados foram alcançados: acadêmicos, práticos para a gestão em IESPr e para a pesquisadora. / [en] An empirical - conceptual reflexive research from within was accomplished aiming at investigating how and why organizational change and learning occurs through teacher`s collective learning and change at two 50 and 20 years old Management and Marketing Business Schools It was designed as a qualitative instrumental case study where complete participant observation, semi-structured interviews and documental research were developed. For this reason the researcher joined to the teacher`s staff at both business schools for a three years period in order to gain deep understanding about teacher`s work daily practices focusing its change and learning dynamics. Field data were interpretatively processed within four- level analysis according to Alvesson & Sköldberg`s reflexive methodology. Therefore metatheoretical analysis and multiparadigmatic triangulation of the developed knowledge on collective learning and change processes was included. In this way micro processes under study could be comprehensively understood in its dynamics complexity and configured as emotionality and power dimensions coexisting inextricably connected to rationality in a coevolving permanent tension. Micro processes` knowledge implications are related to organizational and group change and learning nature. Three results were accomplished: academic ones, practical ones for business schools management and for researcher`s own knowledge.

With education at the centre of the South African government’s National Development Plan for 2030, an effective schooling system is not negotiable. A review of the literature showed that public schools in South Africa are self-managing. The performance of most of these schools are unsatisfactory with specific reference to academic performance, infrastructure, finances and resources. The review further revealed severe shortcomings with the use of the Integrated Quality Management System (IQMS) for school-based performance management. This included that the IQMS is insufficient, that its application is ineffective and that it does not support school-based performance management. It is a compliance system and does not allow schools’ stakeholders the freedom to take part in designing their own strategy for the school. The researcher argues that self-managing schools link to the Participatory Democracy Theory that ensures the involvement of stakeholders. The IQMS however, links to Managerialism, rejecting stakeholders’ independence of self-management and decision-making. Therefore, this study aimed to develop a school-based performance management framework for public schools in South Africa. Specific attention was given to the Balanced Scorecard (BSC) as a theoretical framework for its flexibility to accommodate diverse organisations. The BSC was placed in the Evolutionist theories under the Resource-Based View (RBV) approach, focussing on the uniqueness of organisations’ tangible or intangible resources. The researcher argued that a combination of the IQMS and the BSC might close the theoretical gap and contribute to school-based performance management in self-managing public schools. A qualitative research paradigm, embedded in the interpretivism philosophy, guided this study. A Design-Based Research (DBR) method was followed to develop the framework. The first phase was to develop a preliminary framework, using the IQMS and BSC as existing theoretical frameworks. The second phase consisted of two iterative cycles of testing and refinement of the framework in practice. For both cycles, the researcher conducted semi-structured interviews with the school’s principal, one member of the school’s governing body and one member of the school’s management team of the four selected schools. The third phase was a reflection on the design process to enhance the application of the framework. / College of Accounting Sciences / D. Compt.