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This diploma thesis focuses on the issues of occupational stress among vocational schools' teachers. The theoretical part of the thesis introduces the discipline of occupational health psychology, presents current definitions and theories of occupational stress, and then focuses on the concepts of coping and coping strategies. Next, the specificity of teachers 'occupation at vocational schools is discussed and a summary of existing research findings concerning teachers' stress, and especially vocational teachers' stress is presented. The empirical part of the thesis had two main research aims. The first aim was to examine the extent to with vocational school teachers experienced occupational stress and to identify main stressors at their workplaces. The second aim was to identify coping strategies and to explore whether these strategies were effective. The data were collected using a questionnaire which was distributed among teachers in three vocational schools. The results showed that more than half of the respondents experienced stress and that main predictors of stress were work-family conflict and job insecurity. Both effective and ineffective coping strategies were identified. Key words: stress, occupational stress, vocational schools, teacher, coping, coping strategies

Submitted by admin tede (tede@pucgoias.edu.br) on 2017-04-25T12:16:19Z No. of bitstreams: 1 Maurício Benício Valadão.pdf: 2159963 bytes, checksum: 96fceeca59c54565d45f3f4e84a06396 (MD5) / Made available in DSpace on 2017-04-25T12:16:19Z (GMT). No. of bitstreams: 1 Maurício Benício Valadão.pdf: 2159963 bytes, checksum: 96fceeca59c54565d45f3f4e84a06396 (MD5) Previous issue date: 2016-12-16 / This dissertation sought to understand the stress, personality and coping used by teachers of a higher education institution in the city of Goiânia - Goiás. It is organized into three articles, being the first one is a systematic literature review, and the others, empirical research studies. The objective of the review was to present an overview of national and international productions on stress, leadership style, confrontation and instructors, based on articles published and indexed between the years 2005 and 2014. In 94 selected articles, it was observed that, despite the huge amount of papers about stress, leadership styles and coping, only a few dealt with the relationship between the influence of leadership styles and the stress generation in employees, especially those in higher education. Furthermore, there is a lack of papers that evaluates the strategies of psychological coping used by the employees who suffer stress due to the management style. Articles written in English were the closest studies to the scope of this research. Publications in Brazil are still incipient. Regarding the first empirical study, the objective was to identify the level of occupational stress, the stressors and the psychological coping strategies of 64 higher education teachers. The results presented low and medium levels of occupational stress, and the most frequent stressors were: insufficient time to achieve the workload; few prospects for career growth; anger with the deficiency in the trainings; and irritation with the little information about organizational decisions. The most used coping were: problem solving; social support; escape-avoidance; positive reassessment; and acceptance of responsibility. There was also a positive correlation between withdrawal and stress and escape-avoidance and stress. It was concluded that teachers have low and moderate levels of occupational stress. Regarding to coping, it was observed that the cognitive and behavioral efforts adopted manage the way teachers perceive what is happening around them. The second empirical research aimed to identify the level of occupational stress, personality factors also the correlation between occupational stress, personality and sociodemographic variables of 64 higher education teachers. The results pointed low and moderate levels of occupational stress. As a personality factor, neuroticism was the most found among teachers. In addition, there were no correlations between stress and ordinal sociodemographic data. Regarding the correlation between nominal sociodemographic data and personality factors, only the correlation between marital status and personality factors was observed, and neuroticism was the only factor that has not reached significance. Moreover, there was a positive correlation between the neuroticism factor and the stress. It was concluded that teachers are in low and moderate levels of stress, and that the study of personality factors is of extreme importance in order to create a quality of life program in a way directed to these professionals. / Esta dissertação buscou compreender o estresse, a personalidade e as estratégias de enfrentamento utilizadas pelos docentes de uma instituição de ensino superior na cidade de Goiânia – Goiás. Está organizada em três artigos, sendo o primeiro uma revisão sistemática da literatura, e os demais, pesquisas empíricas. O objetivo da revisão foi apresentar um panorama das produções nacional e internacional sobre estresse, estilo de liderança, enfrentamento e docentes, com base em artigos publicados e indexados entre os anos de 2005 e 2014. Em 94 artigos selecionados, constatou-se que, apesar da extensa produção sobre estresse, estilos de liderança e enfrentamento, poucos versam sobre a relação entre a influência dos estilos de liderança e a geração do estresse em colaboradores, especialmente os do ensino superior. Além disso, existe escassez de trabalhos que avaliam as estratégias de enfrentamento psicológico utilizadas pelos colaboradores que sofrem estresse em virtude do estilo gerencial. Os estudos em língua inglesa foram os que mais se aproximaram do escopo desta pesquisa. As publicações no Brasil ainda são incipientes. Com relação ao primeiro estudo empírico, objetivou-se identificar o nível de estresse ocupacional, os estressores e as estratégias de enfrentamento psicológico de 64 docentes do ensino superior. Os resultados apresentaram níveis baixo e médio de estresse ocupacional, e os estressores mais frequentes foram: tempo insuficiente para realizar o volume de trabalho; poucas perspectivas de crescimento na carreira; incômodo com a deficiência nos treinamentos; e irritação com as poucas informações sobre decisões organizacionais. As estratégias de enfrentamento mais utilizadas foram: resolução de problemas; suporte social; fugaesquiva; reavaliação positiva; e aceitação de responsabilidade. Verificou-se também uma correlação positiva entre afastamento e estresse e fuga-esquiva e estresse. Concluiu-se que os docentes apresentam níveis baixo e moderado de estresse ocupacional. Já com relação às estratégias de enfrentamento, constatou-se que os esforços cognitivos e comportamentais adotados gerenciam o modo como os docentes percebem o que ocorrem ao seu redor. A segunda pesquisa empírica teve como objetivo identificar o nível de estresse ocupacional, os fatores de personalidade bem como a correlação entre estresse ocupacional, personalidade e variáveis sociodemográficas de 64 docentes do ensino superior. Os resultados apontaram para níveis baixo e moderado de estresse ocupacional. Como fator de personalidade, o neuroticismo foi o mais encontrado entre os professores. Além disso, não houve correlações entre o estresse e os dados sociodemográficos. Acerca da correlação entre os dados sociodemográficos e os fatores de personalidade, foi observada apenas a correlação entre o estado civil e os fatores de personalidade, sendo que o neuroticismo foi o único fator que não obteve significância. Ademais, houve correlação positiva entre o fator neuroticismo e o estresse. Concluiu-se que o estudo dos fatores de personalidade é de extrema importância para que se crie um programa de qualidade de vida de forma direcionada a esses profissionais.

Made available in DSpace on 2016-08-03T16:34:18Z (GMT). No. of bitstreams: 1 Anipg1_66.pdf: 326487 bytes, checksum: aaf7ba4fb3895d3fae3f157046cc209d (MD5) Previous issue date: 2011-06-13 / The purpose of the present study was to find out the social-demographic and cultural profile of nursing assistants, to evaluate the level and presence of symptoms of stress, to evaluate and describe the social readjustment and to determine relation among variables related to work and stress. 126 nursing assistants who attended a technical course in nursing participated of this study. Making use of the following instruments: a) the social-demographic and cultural questionnaire; b) Scale of Social Readjustment of Holmes-Rahe and c) Inventory of Lipp Symptoms of Stress. Data were obtained in classrooms of three technical schools of the greater São Paulo and these data were treated statistically by tests X ² and r Person for the relations among variables, with the support of the program SPSS version 17. The results indicated a predominance of a female person, married, with minimum age of 19 years old and maximum of 56 years old and Catholics and Evangelicals religious. Of which (79%) worked in one job only, with a 5-year professional experience and the sector with most professionals was home care . As for the working hours, the majority of the professionals worked in Day-time shift, and studied at night-time schools. As for stress, 57.9% presented a certain level of stress, 41.3% was in the resistance phase and 37.3% indicated stress of psychological nature. As for social readjustment, most of the nursing assistants, which corresponded to 48.4%, was within the average, with reasonable chances of becoming sick, that is, presented regular capacity for adaptation to the new and unknown events that occur during life. The results indicate that the professionals who presented significant level of stress obtained figure higher (average) on the social readjustment scale, compared to the professionals who did no present stress, indicating that these individuals had more probability of being sick or becoming sick. / O presente estudo teve por objetivos, levantar o perfil sócio-demográfico e cultural, de auxiliares de enfermagem, avaliar o grau e presença de sintomas de stress, avaliar e descrever reajustamento social tecendo relação entre variáveis relacionadas ao labor e o stress. Participaram desse estudo 126 auxiliares de enfermagem que cursavam técnico em enfermagem. Utilizou-se os instrumentos: a) questionário Sócio-demográfico e cultural; b) Escala de Reajustamento Social de Holmes-Rahe e c) Inventário de Sintomas de Stress de Lipp (ISSL). Os dados foram coletados em salas de aula, de três escolas técnicas da grande São Paulo e esses dados foram tratados estatisticamente pelos testes X² e r Person para as relações entre variáveis, com auxílio do programa SPSS versão 17. Os resultados indicaram uma predominância de pessoas do gênero feminino, casados, com idade mínima de 19 anos e máxima de 56 anos e com práticas religiosas católicas e evangélicas. Desses profissionais (79%) trabalhavam em um só emprego, com experiência na profissão de cinco anos e o setor com maior quantidade de profissionais foi o home care . A maioria dos profissionais exercia suas atividades no horário matutino, e estudava no horário noturno. O estudo indicou que 57,9% apresentaram grau de stress significativo. Dentro deste grau de stress significativo, 41,3% dos profissionais estavam na fase de resistência e 37,3% dos auxiliares com grau de stress significativo, apresentavam predominância de stress de natureza psicológica. Quanto ao reajustamento social, os auxiliares de enfermagem a maioria, que correspondia a 48,4% estava dentro da média, com chances razoáveis de adoecer, ou seja, apresentavam capacidade regular para adaptação aos eventos novos e desconhecidos que ocorrem durante a vida. Os resultados indicaram que os profissionais que apresentaram stress significativo obtiveram pontuação maior (média) na escala de reajustamento social, em comparação aos profissionais que não apresentaram stress, indicando que esses sujeitos tinham maior probabilidade de estarem adoecidos ou virem a adoecer.