The aim of the study was to determine whether there is a relationship between organisational culture and occupational health. The General Health Questionnaire and the South African Culture Instruments were used for this purpose. Structural equation modelling (SEM) was used for this purpose. The study focused on clarifying the two concepts and their impact on the organisation. The effects of general health factors were determined in the organisation under investigation. The existing organisational culture was also investigated. In conclusion, the assumption that occupational health can have an impact on organisational health, or vice versa, was confirmed. / Industrial & Organisational Psychology / MCom (Industrial and Organisational Psychology)

Empirischen Studien zufolge können Patente sich positiv auf den Unternehmenserfolg auswirken. Allerdings wirkt dieser Effekt nicht automatisch, sondern Unternehmen müssen sich um den Aufbau und die gesteuerte Weiterentwicklung eines nachhaltigen und wertvollen Patentportfolios bemühen. Bisher ist jedoch nicht wissenschaftlich untersucht worden, welche Maßnahmen Unternehmen ergreifen können, um die unternehmensinternen Vorraussetzungen für eine erfolgreiche Steuerung von Patentaktivitäten zu schaffen. Um diese betrieblichen Faktoren zu identifizieren und deren Relevanz zu quantifizieren, wurden 2005 in einer breiten empirischen Untersuchung die aktiven Patentanmelder im deutschsprachigen Raum (über 1.000 Unternehmen) mit Hilfe eines standardisierten Fragebogens befragt. Auf der Basis von 325 auswertbaren Fragebögen (Ausschöpfungsquote 36,8 %) konnten zum einen Ergebnisse zum aktuellen Aufgabenspektrum der Patentabteilungen sowie zu deren organisatorischen und personellen Strukturen gewonnen werden. Ebenfalls wurde in dieser Status quo-Analyse der Bekanntheits- und Implementierungsgrad von Methoden und Systemen (z. B. Patentbewertungsmethoden, Patent-IT-Systeme) beleuchtet. Zum anderen wurden die betrieblichen Faktoren herausgestellt, auf die technologieorientierte Unternehmen achten sollten, um das Fundament für eine erfolgreiche Patentsteuerung zu legen. / Empirical studies have shown that patents can have a positive effect on corporate success. However, this effect does not occur by itself. Companies have to make an effort to create and to develop a sustainable patent portfolio. So far, no academic studies have investigated into which actions a company can take to establish the internal conditions for successful patent management. To identify and to quantify the relevance of these internal factors, a study was conducted using a standardized written questionnaire with more than 1,000 patent-oriented companies in the German-speaking countries (Germany, Austria, Switzerland, Liechtenstein). In total, 325 valid questionnaires were included in the analyses; this corresponds to an above-average response rate of 36.8 %. These analyses revealed insights into the current task profile of patent departments and their organizational and personnel structures. This status quo analysis also included the investigation into the awareness and implementation level of used methods and systems (e. g. patent evaluation methods, patent IT systems). Furthermore, the study could expose the internal determinants, which technology-oriented companies should focus on to ensure a successful patent management.

The aim of the study was to determine whether there is a relationship between organisational culture and occupational health. The General Health Questionnaire and the South African Culture Instruments were used for this purpose. Structural equation modelling (SEM) was used for this purpose. The study focused on clarifying the two concepts and their impact on the organisation. The effects of general health factors were determined in the organisation under investigation. The existing organisational culture was also investigated. In conclusion, the assumption that occupational health can have an impact on organisational health, or vice versa, was confirmed. / Industrial and Organisational Psychology / MCom (Industrial and Organisational Psychology)

To obtain valid and reliable research findings it is important to follow the process to validate measuring instruments. This entails determining the psychometric properties of a measure to eliminate or decrease the presence of measurement errors. Measurement errors have a negative impact on the validity of research findings. The aim of this study was to perform a confirmatory factor analytic study on the Aspects of Identity Questionnaire (AIQ-IV) to assess the model fit of the data. Confirmatory factor analysis was employed as part of the process to assess construct validity of a questionnaire to discover the misrepresenting influences of these measurement errors and to provide a foundation for further research. The AIQ-IV was administered to a sample of 157 participants in the South African context including different race, gender, age and occupation groups, drawn by means of convenient sampling. The research results and fit indices indicated that the data reflected a reasonable model fit. Copyright 2010, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. Please cite as follows: Els, L 2010, A confirmatory factor analytic study of the aspects of identity questionnaire (AIQ-IV), MCom dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-02092012-122330 / > C12/4/67/gm / Dissertation (MCom)--University of Pretoria, 2010. / Human Resource Management / unrestricted

Cognitive ability has a strong and important relationship with academic performance. Numerous factors, however, affect a student’s performance, including among others; learning style, or the way in which students typically receive and process information, and learning strategies, or the level at which students approach learning and studying. Current studies are, however, divided in their findings regarding the relationship between learning styles and strategies and academic performance as well as the mediatory role they may play. The study sought to investigate the role of students’ learning styles and strategies in the relationship between cognitive ability and academic performance, in order to advance an understanding of the role that they play in this relationship. The study was conducted using a correlational research design within a cognitive psychology framework. Using convenience sampling, a total of 172 university students completed cognitive tests (Raven's Progressive Matrices and the Letter-N-Back) and a learning style and strategy survey. Structural equation modelling (SEM), specifically path analysis in combination with confirmatory factor analysis (CFA), was then used to test relationships between constructs. Results from the first model suggest that higher cognitive abilities and the use of rehearsal (the surface learning strategy) each play a unique role in predicting academic performance (÷2 (67, N = 172) = 145.31, p < .001). It, in additio, seems as if various components of learning style and strategy do not predict academic performance at all. A refined model of the relationship between constructs confirmed this (÷2 (64, N = 172) = 70.51, p < .05). Learning styles along with the deep and metacognitive learning strategies were found to have no meaningful relation with academic performance. Cognitive abilities and rehearsal however were key predictors of performance. Mediation analysis further identified rehearsal as a mediator in the relationship between cognitive ability and academic performance (÷2 (65, N = 172) = 74.10, p >.05). Results show that cognitive ability indirectly affects academic performance through the surface learning strategy rehearsal). Copyright / Dissertation (MA)--University of Pretoria, 2013. / Psychology / unrestricted

Among the many promises of the revolution in the information and communication technologies (ICT), particularly the Internet, continues to be its potential to significantly transform governments around the world. This transformation is referred to as e-government or web-based government, often used interchangeably in most of the IS literature. Despite these however, the level of adoption and use of such innovation is still low and does not meet expectations in developing countries in general and Jordan in particular. Yet, existing research on the adoption and implementation of e-government in developing countries is still lacking explanatory power for the following reasons: 1) focusing either on the supply-side, or on the demand-side separately to study the adoption and implementation of e-government, and therefore there is no enough research on the integration between them as a single phenomenon, and 2) focusing on the results of previous research, and therefore not to develop theories fit the new context to be investigated to understand the relationship between the IT implementation and social structures in the same context. This research aims to fill these gaps through the use of a holistic approach to enable in-depth understanding and gain valuable insights on the adoption and implementation of e-government from multiple perspectives, and in the real context of a developing country, namely Jordan. This would reduce the gap between government strategies and policies related to implementation of e-government services and applications on the one hand, and perceptions of citizens on the other hand, allowing a better understanding of the needs of citizens and the priorities that must be taken into account by governments in order to ensure the success of such projects on a large scale. Through two phases, this research proposes and empirically tests an integrated model of the determinants of adoption and implementation of e-government services and applications in Jordan. The first phase employs a grounded theory methodology for the development of the research model, as well as the survey instruments necessary to test the model. The second phase employs a survey questionnaire to test the research model using multivariate and SEM with the results demonstrating support for the proposed model. The empirical results indicate that perceived ease of use, perceived usefulness, and the security of e-government systems are no longer among the main determinants that affect the decision to adopt and implement e-government services and applications in this particular context. This confirms that the prevailing models and theories on the adoption of IT do not apply equally to the context of developing countries such as Jordan, and thus do not explain and predict behaviour toward the adoption and implementation of e-government services and applications in the same context. There is a direct and positive relationship between citizen involvement in the change process towards e-government and the decision to adopt and implement e-government services and applications. There is also a strong positive relationship between the decision to adopt and implement e-government services and applications and the decision to use such services and applications within the same context. Unexpectedly, the prevailing sociocultural determinants indicate a direct and positive relationship with the decision to adopt and implement e-government services and applications in the same context. Also, the results indicate direct and negative relationships between citizen trust and website design issues with the decision to adopt and implement e-government services and applications. Finally, the research concludes by highlighting the theoretical and practical implications, limitations and future directions.

Cloud computing (CC) has become a strategic trend for online government services around the world, and Jordan is no exception. However, the acceptance and use of this novel technology face a number of barriers and challenges, including technological, human-aspects, social, and financial issues which need to be considered carefully by governments contemplating the implementation of cloud-based services. Drawing on the literature review on the acceptance and use of cloud-based e government services, it is evident that there is still a lack of explanatory power due to the following reasons: 1) focusing on the adoption and implementation of cloud-based e-government systems from the supply-side perspective, and therefore there are no enough studies on the integration between the supply-side and the demand-side as a single phenomenon. 2) while most of the e-government literature discussed the acceptance and adoption of traditional e-government services, there has been relatively little research on the distinguishing characteristics of cloud technology (e.g. security and trust). In addition, although Jordan made significant efforts in implementing cloud-based e-government systems since 2014, Jordan still has an unsatisfied rank with respect to the E-Government Development Index (EGDI) and E Participation Index (EPI). Many researchers state that security is one of the main determinates to the successful implementation of e-government services, without investigating this issue in depth. This thesis aims to bridge these gaps in an empirical manner through introducing a comprehensive investigation to provide a thorough understanding of cloud services adoption stemming from multiple perspectives, using an amended theoretical model based on the second version of the Unified Theory of Acceptance and Use of Technology (UTAUT2). To achieve this research aim, a mixed-methods approach for data collection was used. The first stage employed an online questionnaire (220 valid responses and 27 questions) to identify that some e-government challenges still affect the acceptance of cloud-based public services (e.g. lack of awareness and security). Also, to determine some of the security concerns relevant to the research context. In the second stage, a grounded theory approach (18 semi-structured interviews and five questions as an interview guide) was adopted to explore factors affecting users’ (i.e. citizens’) perceptions regarding the security of cloud-based e-government services. The results show five factors influencing perceived security: intangible and tangible characteristics (ITCS), information security awareness (ISA), interface design quality (IDQ), law and regulations, and security culture (SC). The third stage applied an online questionnaire to validate the proposed theoretical framework which integrated the findings of the second stage with the UTAUT2 constructs, trust and perceived security. In this stage, the theoretical model was evaluated through an online survey (57 Likert five-point scale questions), and a total of 669 validated responses were analysed with the Structural Equation Modelling (SEM) technique using Analysis of Moment Structures (AMOS) version 25.0. The results indicated that performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC) and trust (ToEG) of e-government were found to significantly and positively influence the individuals’ behavioural intention to use cloud-based e-government services. Moreover, perceived security (PS) significantly influenced trust (ToEG) of e-government. In addition, intangible and tangible characteristics (ITCS), information security awareness (ISA), interface design quality (IDQ), law and regulations, and security culture (SC) had a positive effect on the perceived security of cloud-based public services. The outcome of this research presents a theoretical framework for studying the acceptance of cloud services in the Jordanian public sector. Additionally, eighteen action guidelines corresponding to the eleven factors of this study have been suggested and five of which have been already implemented or are planned to be implemented by the Jordanian government. The results of this study will provide empirical findings for the e-government professionals around the world, especially in developing countries with a similar context to the Hashemite Kingdom of Jordan, facing similar obstacles for the acceptance and adoption of cloud-based e-government services, and aspiring to enhance such services in their countries. The practical implications, implementation guidelines, theoretical contributions, and limitations of this work are discussed in the context of providing key directions for future research. / Mutah University in Jordan

Among the many promises of the revolution in the information and communication technologies (ICT), particularly the Internet, continues to be its potential to significantly transform governments around the world. This transformation is referred to as e-government or web-based government, often used interchangeably in most of the IS literature. Despite these however, the level of adoption and use of such innovation is still low and does not meet expectations in developing countries in general and Jordan in particular. Yet, existing research on the adoption and implementation of e-government in developing countries is still lacking explanatory power for the following reasons: 1) focusing either on the supply-side, or on the demand-side separately to study the adoption and implementation of e-government, and therefore there is no enough research on the integration between them as a single phenomenon, and 2) focusing on the results of previous research, and therefore not to develop theories fit the new context to be investigated to understand the relationship between the IT implementation and social structures in the same context. This research aims to fill these gaps through the use of a holistic approach to enable in-depth understanding and gain valuable insights on the adoption and implementation of e-government from multiple perspectives, and in the real context of a developing country, namely Jordan. This would reduce the gap between government strategies and policies related to implementation of e-government services and applications on the one hand, and perceptions of citizens on the other hand, allowing a better understanding of the needs of citizens and the priorities that must be taken into account by governments in order to ensure the success of such projects on a large scale. Through two phases, this research proposes and empirically tests an integrated model of the determinants of adoption and implementation of e-government services and applications in Jordan. The first phase employs a grounded theory methodology for the development of the research model, as well as the survey instruments necessary to test the model. The second phase employs a survey questionnaire to test the research model using multivariate and SEM with the results demonstrating support for the proposed model. The empirical results indicate that perceived ease of use, perceived usefulness, and the security of e-government systems are no longer among the main determinants that affect the decision to adopt and implement e-government services and applications in this particular context. This confirms that the prevailing models and theories on the adoption of IT do not apply equally to the context of developing countries such as Jordan, and thus do not explain and predict behaviour toward the adoption and implementation of e-government services and applications in the same context. There is a direct and positive relationship between citizen involvement in the change process towards e-government and the decision to adopt and implement e-government services and applications. There is also a strong positive relationship between the decision to adopt and implement e-government services and applications and the decision to use such services and applications within the same context. Unexpectedly, the prevailing sociocultural determinants indicate a direct and positive relationship with the decision to adopt and implement e-government services and applications in the same context. Also, the results indicate direct and negative relationships between citizen trust and website design issues with the decision to adopt and implement e-government services and applications. Finally, the research concludes by highlighting the theoretical and practical implications, limitations and future directions.

The research was aimed at addressing the challenge of evaluating a large scale change intervention in a large organisation and in a complex environment. Finding robust, meaningful yet realistic methodologies from among the array of possible approaches, methods and techniques has proved problematic, for both organisational practitioners and academics alike. The research explored this issue of choice from the perspective of ¿fit for purpose¿ and suggests a multi-faceted approach, using a range of evaluation methods and techniques, which were applied to an ongoing example at the BBC. It was also planned to use structural equation modelling (SEM) techniques to examine the relationships between variables critical to the study. The approach described represents a ¿pilot¿ evaluation exercise, which drew on data collected from early cohorts going through the BBC Leadership Programme, a key element of the ¿Making it Happen¿ change strategy initiated by the then Director General, Mr. Greg Dyke. As a second level of research, an evaluation of the primary evaluation itself, i.e. of the BBC Leadership Programme, was also undertaken to assess the effectiveness of the primary evaluation strategy and its implementation. Three hypotheses were examined in terms of programme impact: It was proposed that participation in the programme would bring about collective improvements in individual leadership behaviour (Ho1), leading to improved departmental performance across the business (Ho2), in turn, resulting in improved organisational performance (Ho3). Due to limitations in the application of the methodology it was not possible to use SEM analyses on the data collected. Alternative analyses failed to demonstrate conclusive support for all three hypotheses and, while other factors besides programme attendance appear to influence leadership performance the afore-mentioned limitations restrict the ability to draw firm conclusions. Following evaluation of the primary evaluation it was evident that, as a pilot exercise, important outcomes from the programme evaluation give rise to ¿lessons learned¿ and changes are suggested for any future evaluation exercise of this kind.

The research was aimed at addressing the challenge of evaluating a large scale change intervention in a large organisation and in a complex environment. Finding robust, meaningful yet realistic methodologies from among the array of possible approaches, methods and techniques has proved problematic, for both organisational practitioners and academics alike. The research explored this issue of choice from the perspective of 'fit for purpose' and suggests a multi-faceted approach, using a range of evaluation methods and techniques, which were applied to an ongoing example at the BBC. It was also planned to use structural equation modelling (SEM) techniques to examine the relationships between variables critical to the study. The approach described represents a 'pilot' evaluation exercise, which drew on data collected from early cohorts going through the BBC Leadership Programme, a key element of the 'Making it Happen' change strategy initiated by the then Director General, Mr. Greg Dyke. As a second level of research, an evaluation of the primary evaluation itself, i.e. of the BBC Leadership Programme, was also undertaken to assess the effectiveness of the primary evaluation strategy and its implementation. Three hypotheses were examined in terms of programme impact: It was proposed that participation in the programme would bring about collective improvements in individual leadership behaviour (Ho1), leading to improved departmental performance across the business (Ho2), in turn, resulting in improved organisational performance (Ho3). Due to limitations in the application of the methodology it was not possible to use SEM analyses on the data collected. Alternative analyses failed to demonstrate conclusive support for all three hypotheses and, while other factors besides programme attendance appear to influence leadership performance the afore-mentioned limitations restrict the ability to draw firm conclusions. Following evaluation of the primary evaluation it was evident that, as a pilot exercise, important outcomes from the programme evaluation give rise to 'lessons learned' and changes are suggested for any future evaluation exercise of this kind.