This bachelor thesis in applied mathematics and industrial engineering aims to determine if and how weather affects the consumption of goods at small grocery stores. To study this, we conducted a regression analysis based on sales data from an ICA Nära. We have collected one year’s weather- and sales data and used mathematical statistics to determine how weather affects the sales for different product groups. Our belief is that weather does affect the consumption. Several large actors in the industry have some sort of consumption of goods forecast. None of these takes weather into account when creating their sale forecast. Hopefully, this thesis will provide information aiding companies in deciding whether or not to use weather forecasts as a prediction parameter.  The results indicate a large effect on sales for some groups of products. The regression reveals how much the sale of a group increase along with an increase of one unit of the different measured weather factors. There is, most likely, not a perfect linear relation between our response variable and the explanatory variables. Therefore, one must interpret the results carefully. In addition, we discuss how a possible implementation affects the supply chain of a large grocery store company and the importance of flexibility in one’s supply chain. / Detta kandidatexamensarbete i tillämpad matematik och industriell ekonomi syftar till att undersöka korrelationen mellan väderlek och försäljning av vissa sorters varor i en mindre matbutik. Genom att genomföra en regressionsanalys baserat på säljdata från en ICA Nära och väderdata från SMHI kan vi undersöka sambandet. Förhoppningsvis ger arbetet ett tydligare beslutsunderlag gällande huruvida företag bör implementera väderleksprognoser i sina varuåtgångsprognoser. Varuåtgångsprognoser är något flera stora aktörer på marknaden använder sig av, ingen av dessa tar väderprognoser i beaktning. Vi har antagit att väderlek påverkar försäljningen av varor. Resultaten påvisar en stark relation mellan väder och försäljning för vissa varugrupper. Emellertid måste resultatet tolkas på rätt sätt, det visar en ökning i försäljning av en grupp varor då väderparametern ökar med en enhet. Detta skulle beskriva verkligheten perfekt förutsatt att det existerar ett linjärt samband mellan vädret och försäljningen, vilket det förmodligen inte gör. Följaktligen ska resultaten tolkas aktsamt.  Utöver genomförda regressionsanalys har ”supply chain” diskuterats. Matvaruföretags ”supply chains” påverkas om de förändrar sin prognostisering av varuåtgång. Den främsta effekten är att det sätter krav på hur nära inpå en butik kan beställa innan de får leveransen. Således blir ”supply chain flexibility” en viktig aspekt för att företaget ska ha möjlighet att implementera förändringar.

Master’s Thesis in Logistics and Supply Chain Management _____________________________________________________ Title:                 Postponement in Retailing Industry- A case study of SIBA Authors:         Ahmed Kemal & Naqvi Syed Mohammad Tutor:               Helgi Valur Fredriksson, Dr. Date:               May, 2010 Key Words:   Speculation, Postponement, Customer Order Decoupling point, Retailing, Supply Chain Flexibility, Agility ______________________________________________________________ Abstract Problem: Today's business environment is characterized by changing customer demands, increasing cost pressures on retailers, shorter product life cycles and products becoming obsolete shortly after their introduction. The above factors make it difficult for electronics retailers to balance the costs of dealing with excessive inventory and not be out of stock. To be competitive, retailers should delay some of their activities until customer demand becomes visible. This brings us to the phenomenon of postponement. Electronics market in Sweden faces continuous growth, although at a declining rate. This is indicative of a saturation that this sector, as a whole, is approaching to. The above problems are due to the speculative approaches and standardized products policies that are in practice. Loss of sales and customers result from these practices. The current study analyses the importance of postponement strategy and the benefits it offers. This study also tries to explore the potential solutions for retailers that postponement may relate to.   Purpose: The scope of this study is to identify possible postponement strategies needed for SIBA. Method: A case study approach has been taken. The choice of the method is qualitative with an inductive approach. This involved personal communications during interviews with the managers of SIBA, using semi structured questions to collect data.   Results: The concepts of postponement, supply chain flexibility, agility and customer order decoupling points (CODP) are closely related to one another and it has been shown that as the depth of postponement increase from right to left in the CODP continuum, the CODP changes its position, moving along the CODP continuum from right to left and towards the upstream. With this movement, the flexibility and agility in the chain increases. Our finds suggest that postponement is rather underutilized and that wastes (by way of lost sales and customers, obsolete inventory costs and storage costs) in the retailing process occur due to speculative approaches in application at the retail level. We have suggested logistics postponement for two out of three product categories and enumerated the ensuing benefits that the retailer can derive by way of enhanced flexibility, agility and reductions in wastages and satisfied customers.

Problem – The essential problem being analyzed in the research paper is the methods of improving supply chain flexibility under certain circumstances and constrains that are imposed on the company. Purpose - The paper aims at providing suggestions on improvement of supply chain flexibility for ICA AB (Clothing) based on comparative analysis on sub-case study of ZARA. The major part of analysis is based on investigation of the relationship between supply chain characteristics and firm performance of both companies that is crucial for finding out areas for improvements for ICA supply chain. Design, Methodology and Approach – The research is based on qualitative analytical approach using two basic case studies on Northern Europe’s leading retailer ICA AB and the largest international fashion retailers ZARA. The main idea of comparing these two retailers is that they have different supply chains in terms of its set up, responsiveness, postponement and level of flexibility. The main method of the research is comparative analysis of two supply chains based on literature review, personal interviews with companies’ representatives (Director of Logistics and Supply Chain Department, Supply Chain Manager – Operating and Category Manager Non-Food) and provided internal materials of the company. Frame of references – Based on various sources of literature concerning supply chain flexibility, enablers for flexibility management in global supply chain, value chain flexibility, manufacturing flexibility, comparison between flexibility and adaptability in supply chain and flexibility as a determinant of supplier selection. We, as researches, also included in the analysis how flexibility relates to company’s performance in the supply chain context. Research questions and Limitations – In order to solve the problem in the research there are certain questions to be answered and supported in empirical study. The first question is how the supply chain looks like for the same products (textile products) in two different companies in terms of its flexibility. The second question is connected to enablers of the supply chain flexibility improvement in specific business environment, namely retailing, after comparative analysis of the aforementioned supply chains. The research provides limited number of suggestions in certain supply chain aspects for ICA AB. As concrete case studies were analyzed, wider and broader range of solutions of increasing supply chain flexibility could not be provided. It is necessary to take into account the fact that the focus company has its own position in the market, strategy, mission, financial strength and available resources. Conclusion - The research paper includes the analytical review of theoretical base on supply chain flexibility and focuses on further understanding of it in textile industry. The paper provides suggestions on improvement of supply chain flexibility for fundamental case study of ICA AB (Clothing). These suggestions are given for improving the flexibility of supply chain in four areas after conducting the comparative analysis based on Model of Supply Chain characteristics and Firm Performance. The analysis was grounded on model modified by authors. While conducting the analysis the authors realized the necessity of dividing Firm Performance into two main types, such as Financial Performance and Non-Financial Performance. This can be considered as authors’ academic contribution and also has its practical implications. The comparative analysis was grounded on the main case of ICA AB and sub-case study of ZARA.

<p><strong>Master’s Thesis in Logistics and Supply Chain Management</strong></p><p><strong>_____________________________________________________</strong></p><p><strong>Title:                 Postponement in Retailing Industry- A case study of SIBA</strong></p><p><strong>Authors:         Ahmed Kemal & Naqvi Syed Mohammad</strong></p><p><strong>Tutor:               Helgi Valur Fredriksson, Dr.</strong></p><p><strong>Date:               May, 2010</strong></p><p><strong>Key Words:   Speculation, Postponement, Customer Order Decoupling point,</strong></p><p><strong> Retailing, Supply Chain Flexibility, Agility</strong></p><p><strong>______________________________________________________________</strong></p><p><strong>Abstract</strong><strong> </strong></p><p><strong>Problem: </strong>Today's business environment is characterized by changing customer demands, increasing cost pressures on retailers, shorter product life cycles and products becoming obsolete shortly after their introduction. The above factors make it difficult for electronics retailers to balance the costs of dealing with excessive inventory and not be out of stock. To be competitive, retailers should delay some of their activities until customer demand becomes visible. This brings us to the phenomenon of postponement. Electronics market in Sweden faces continuous growth, although at a declining rate. This is indicative of a saturation that this sector, as a whole, is approaching to. The above problems are due to the speculative approaches and standardized products policies that are in practice. Loss of sales and customers result from these practices. The current study analyses the importance of postponement strategy and the benefits it offers. This study also tries to explore the potential solutions for retailers that postponement may relate to.</p><p> </p><p><strong>Purpose:</strong> The scope of this study is to identify possible postponement strategies needed for SIBA.</p><p><strong>Method: </strong>A case study approach has been taken. The choice of the method is qualitative with an inductive approach. This involved personal communications during interviews with the managers of SIBA, using semi structured questions to collect data.</p><p> </p><p><strong>Results: </strong>The concepts of postponement, supply chain flexibility, agility and customer order decoupling points (CODP) are closely related to one another and it has been shown that as the depth of postponement increase from right to left in the CODP continuum, the CODP changes its position, moving along the CODP continuum from right to left and towards the upstream. With this movement, the flexibility and agility in the chain increases. Our finds suggest that postponement is rather underutilized and that wastes (by way of lost sales and customers, obsolete inventory costs and storage costs) in the retailing process occur due to speculative approaches in application at the retail level. We have suggested logistics postponement for two out of three product categories and enumerated the ensuing benefits that the retailer can derive by way of enhanced flexibility, agility and reductions in wastages and satisfied customers.</p>

Purpose: The thesis has two objectives. First, from a theoretical perspective, it investigates the interrelationship between the theory of supply chain flexibility, the notion of leagility and the concept of 4PL. The second and primary objective is to explore the influence 4PLs have on leagile supply chain structures by integrating different types of both vendor and sourcing flexibility to analyse further whether 4PL providers facilitate a novel form of leagility. Design, Methodology &amp; Approach: To suit the exploratory nature of the investigation, the thesis adopts an interpretivist, qualitative approach to research. Three semi-structured interviews were conducted with a sample of purposively selected 4PL providers. Furthermore, the study follows an abductive research approach because the underlying objective is not to test but rather to propose new theory in the field of supply chain management. The empirical findings are analysed based on a template analysis, while the quality of the research design is assessed by the criteria of credibility, transferability, dependability and conformability. Findings: From a theoretical perspective, a 4PL Leagility Framework is proposed that defines nine different types of leagility. These are generally interrelated; consequently, three particular categories were identified that determine the overall leagile configuration of a supply network: the family of sourcing leagility, vendor leagility or supplier leagility. Empirically, however, the framework could not have been tested to its full extent, meaning that none of the nine forms of leagility is validated. The study further concludes that 4PL providers may increase the level of flexibility within a supply network based on their expertise in coordinating and integrating the virtual supply chains and transportation networks. It is also argued that 4PL providers establish both sourcing leagility and leagile supply chain constructs, from the perspective of managing inter-organisational alliances. Limitations &amp; Implications: The proposed framework may generally be applicable, although not without sacrifices. Practitioners would need to limit their service offerings to particular industry sectors and product categories. The framework neglects the coordination of 3PLs. Future research needs extend the sample of 4PLs to the fashion and beverage industry. Originality &amp; Value: The thesis is a first attempt to integrate three different streams of research, namely, supply chain flexibility, the notion of leagility and the concept of 4PL. The thesis proposes a 4PL Leagility Framework that extends the leagility concept beyond the material flow decoupling point principle. Ultimately, the research illustrates potential approaches for 4PLs to facilitate leagile supply chain constructs.

[ES] La Gestión de la Cadena de Suministro se define como un conjunto de acciones que permiten a las empresas gestionar, planificar y controlar sus operaciones como una forma de facilitar la colaboración entre los miembros de la Cadena de Suministro. Para ser más eficaces y eficientes, las empresas están cada vez más dispuestas a rediseñar sus estrategias de Gestión de la Cadena de Suministro y a adoptar prácticas de gestión. Esta tesis doctoral analiza cómo se interrelacionan algunas variables relacionadas con la eficacia y la eficiencia en la Gestión de la Cadena de Suministro, y el posible impacto de estas interrelaciones en los resultados empresariales. Específicamente, profundizamos en las relaciones entre Cloud Computing, Integración de la Cadena de Suministro, Flexibilidad de la Cadena de Suministro, Personalización en Masa y Lean Production (que son variables asociadas con la eficacia y eficiencia de la Cadena de Suministro) y su papel en los resultados empresariales. En esta tesis, inicialmente consideramos dos factores importantes para conseguir eficacia y eficiencia en la Cadena de Suministro. Así, un primero factor estaría formado por la interrelación entre el uso de Cloud Computing, un nuevo paradigma en la interpretación de las Tecnologías de la información, y la Integración de la Cadena de Suministro. Bajos niveles en este factor permitirán a las empresas conseguir sus objetivos (ser eficaces) pero empleando muchos más recursos (menos eficientes) que altos valores en este factor. Un segundo factor recoge la interrelación de la Flexibilidad de la Cadena de Suministro y la Personalización en Masa. De forma similar al factor anterior, bajos niveles en este factor estarían asociados a una menor eficiencia (aun siendo eficaces), mientras que altos niveles, estaría asociados a una alta eficiencia. Ambos factores son consideradas en esta tesis, en primer lugar, de forma aislada, mediante revisiones sistemáticas de la literatura que permiten identificar qué se sabe en la literatura sobre la relación existente entre las variables que conforman cada factor. En segundo lugar, en esta tesis, se realiza un análisis explicativo en que se considera el efecto de Lean Production, y su relación con cada uno de los factores, lo que estaría asociado a unos altos niveles de eficiencia en la Cadena de Suministro, y se analiza cómo el efecto conjunto de Lean Production y cada uno de los factores (variables) consideradas afecta a los resultados de la empresa. Finalmente, en esta tesis se consideran todas las variables de forma conjunta (ambos factores y el efecto de Lean Production, actuando sobre los resultados empresariales), en un modelo holístico que utiliza la simulación para analizar el comportamiento del modelo. El valor de esta tesis es que académicos y gerentes de negocios pueden tener evidencia de apoyo sobre el papel que juegan Cloud Computing, Integración de la Cadena de Suministro, Flexibilidad de la Cadena de Suministro, Personalización en Masa y Lean Production, vinculadas operativa y estratégicamente, y cómo esta combinación podría transformarse en un mejor desempeño empresarial. El mejor conocimiento de estas relaciones puede afectar la manera en que investigadores y directivos abordan estos recursos de gestión, siendo más conscientes del importante papel de la Cadena de Suministro en la competitividad. Este trabajo se diferencia de los aportes anteriores por proporcionar enfoques teóricos y empíricos de las posibles interrelaciones entre las variables antes mencionadas. Los resultados de este estudio, por lo tanto, podrían ser muy útiles en el diseño de futuros esfuerzos de investigación en esta área. / [CA] La Gestió de la Cadena de Subministrament es defineix com un conjunt d'accions que permeten a les empreses gestionar, planificar i controlar les seues operacions com una manera de facilitar la col·laboració entre els membres de la Cadena de Subministrament. Per a ser més eficaços i eficients, les empreses estan cada vegada més disposades a redissenyar les seues estratègies de Gestió de la Cadena de Subministrament i a adoptar pràctiques de gestió. Aquesta tesi doctoral analitza com s'interrelacionen algunes variables relacionades amb l'eficàcia i l'eficiència en la Gestió de la Cadena de Subministrament, i el possible impacte d'aquestes interrelacions en els resultats empresarials. Específicament, aprofundim en les relacions entre Cloud Computing, Integració de la Cadena de Subministrament, Flexibilitat de la Cadena de Subministrament, Personalització en massa i Lean Production (que són variables associades amb l'eficàcia i eficiència de la Cadena de Subministrament) i el seu paper en els resultats empresarials. En aquesta tesi, inicialment considerem dos factors importants per a aconseguir eficàcia i eficiència en la Cadena de Subministrament. Així, un primer factor estaria format per la interrelació entre l'ús de Cloud Computing, un nou paradigma en la interpretació de les Tecnologies de la informació, i la Integració de la Cadena de Subministrament. Baixos nivells en aquest factor permetran a les empreses aconseguir els seus objectius (ser eficaços) però emprant molts més recursos (menys eficients) que alts valors en aquest factor. Un segon factor recull la interrelació de la Flexibilitat de la Cadena de Subministrament i la Personalització en massa. De forma similar al factor anterior, baixos nivells en aquest factor estarien associats a una menor eficiència (fins i tot sent eficaces), mentre que alts nivells, estaria associats a una alta eficiència. Tots dos factors són considerades en aquesta tesi, en primer lloc, de forma aïllada, mitjançant revisions sistemàtiques de la literatura que permeten identificar què se sap en la literatura sobre la relació existent entre les variables que conformen cada factor. En segon lloc, en aquesta tesi, es realitza una anàlisi explicativa en què es considera l'efecte de Lean Production, i la seua relació amb cadascun dels factors, la qual cosa estaria associat a uns alts nivells d'eficiència en la Cadena de Subministrament, i s'analitza com l'efecte conjunt de Lean Production i cadascun dels factors (variables) considerades afecta als resultats de l'empresa. Finalment, en aquesta tesi es consideren totes les variables de forma conjunta (tots dos factors i l'efecte de Lean Production, actuant sobre els resultats empresarials), en un model holístic que utilitza la simulació per a analitzar el comportament del model. El valor d'aquesta tesi és que acadèmics i gerents de negocis poden tindre evidència de suport sobre el paper que juguen Cloud Computing, Integració de la Cadena de Subministrament, Flexibilitat de la Cadena de Subministrament, Personalització en massa i Lean Production, vinculades operativa i estratègicament, i com aquesta combinació podria transformar-se en un millor acompliment empresarial. El millor coneixement d'aquestes relacions pot afectar la manera en què investigadors i directius aborden aquests recursos de gestió, sent més conscients de l'important paper de la Cadena de Subministrament en la competitivitat. Aquest treball es diferencia de les aportacions anteriors per proporcionar enfocaments teòrics i empírics de les possibles interrelacions entre les variables abans esmentades. Els resultats d'aquest estudi, per tant, podrien ser molt útils en el disseny de futurs esforços d'investigació en aquesta àrea. / [EN] Supply Chain Management is defined as a set of actions that allow companies to manage, plan and control their operations as a way to facilitate collaboration between Supply Chain members. To be more effective and efficient, companies are increasingly willing to redesign their Supply Chain Management strategies and adopt management practices. This doctoral thesis analyses how some variables related to effectiveness and efficiency in Supply Chain Management are interrelated, and the possible impact of these interrelations on business performance. Specifically, we delve into the relationships between Cloud Computing, Supply Chain Integration, Supply Chain Flexibility, Mass Personalization and Lean Production (which are variables associated with the effectiveness and efficiency in the Supply Chain) and their role in business performance. In this doctoral thesis, we initially considered two important factors to achieve effectiveness and efficiency in the Supply Chain. A first factor would be the interrelation between the use of Cloud Computing, a new paradigm in the interpretation of Information Technologies, and Supply Chain Integration. Low levels in this factor will allow companies to achieve their goals (be effective) but using many more resources (less efficient) than high values in this factor. A second factor is the interrelationship of Supply Chain Flexibility and Mass Personalization. Similar to the previous factor, low levels of this factor would be associated with lower efficiency (even if effective), while high levels would be associated with high efficiency. Both factors are considered in this thesis, in the first place, in an isolated way, by means of systematic literature reviews that allow identifying what is known in the literature about the existing relation between the variables that conform each factor. Secondly, an explanatory analysis is made in which the effect of Lean Production is considered, and its relation with each one of the factors, which would be associated with high levels of efficiency in the Supply Chain, and it is analysed how the joint effect of Lean Production and each one of the factors (variables) considered affects business performance. Finally, this thesis considers all variables together (both factors and the effect of Lean Production, acting on business performance), in a holistic model that uses simulation to analyse the model's behaviour. The value of this doctoral thesis is that academics and business managers can have supporting evidence on the role played by Cloud Computing, Supply Chain Integration, Supply Chain Flexibility, Mass Personalization and Lean Production, operationally and strategically linked, and how this combination could be transformed into better business performance. The better knowledge of these relationships can affect the way researchers and managers approach these management resources, being more aware of the important role of the Supply Chain in competitiveness. This work differs from previous contributions in that it provides theoretical and empirical approaches to the possible interrelations between the variables mentioned above. The results of this study, therefore, could be very useful in the design of future research efforts in this area. / This doctoral thesis has been developed thanks to the support of the Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq) of Brazil and the Spanish Ministry of Economy and Competitiveness Research Project ECO2015-65874-P. / Romualdo Novais, L. (2019). CLOUD COMPUTING, SUPPLY CHAIN INTEGRATION, SUPPLY CHAIN FLEXIBILITY AND MASS PERSONALIZATION: INTERRELATIONSHIPS WITH LEAN PRODUCTION AND PERFORMANCE [Tesis doctoral]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/121460

Cette thèse étudie la problématique de la flexibilité dans les chaînes logistiques. La recherche académique a commencé à s’intéresser à cette problématique depuis quelques années, mais les études existantes restent pour la plupart au niveau conceptuel et il y a peu de consensus sur la définition même de la flexibilité. Cette thèse a pour ambition de définir un nouveau cadre pour la flexibilité dans les chaînes logistiques, proposer des mesures quantitatives pour la flexibilité et enfin optimiser l’utilisation de la flexibilité, en particulier dans un contexte de planification intégrée de la production et du transport.Ce travail de thèse vise tout d’abord à établir un nouveau cadre pour la flexibilité de la chaîne logistique, où les différents aspects de la flexibilité sont classifiés en trois catégories principales: flexibilité de la production, flexibilité de la chaîne logistique et flexibilité du système. Dans chacune de ces catégories, on peut trouver des dimensions primordiales et des dimensions moins importantes.Afin d’évaluer la flexibilité de manière quantitative, nous faisons appel à la méthode Analogie Mécanique. Cette méthode propose une analogie entre un système mécanique vibratoire et une chaîne logistique. Dans ce contexte, nous avons développé une étude de cas pour Louis Vuitton afin d’évaluer la flexibilité de leurs magasins, et nous avons établi une procédure pour implémenter cette méthode.Une autre problématique importante est l’utilisation optimale de la flexibilité existante.Nous nous sommes particulièrement intéressés à la planification intégrée de la production et du transport avec des flexibilités sur la capacité de transport, où la production et le transport sont intimement liés du fait du manque de capacité de stockage et doivent être planifiées conjointement. Particulièrement, les véhicules hétérogènes sont pris en compte.Nous avons construit deux modèles de programmation linéaire en nombres mixtes et développé trois algorithmes qui ont été comparées par rapport à la relaxation linéaire pour les instances de grande taille et aux solutions optimales pour des instances de petite taille. Ces comparaisons montrent que les heuristiques proposées sont efficaces pour résoudre des problèmes réels, aussi bien en termes de qualité de solution qu’en termes de temps de calcul. / This thesis focuses on flexibility issues in supply chain. These issues are becoming more and more important for firms because of the increasingly changing business environment and customer behaviors. Although some of these issues have been tackled in academic research in recent years, but studies have mainly concentrated in conceptual levels and there is little consensus even on the definition of flexibility. This thesis aims at defining a new framework for the supply chain flexibility, proposing quantitative measures of the flexibility and optimizing the use of flexibility, especially in an integrated production and transportation planning context. The new framework of supply chain flexibility is based on classification of different flexibility aspects in a supply chain into three main categories - manufacturing flexibility,logistic chain flexibility and system flexibility. These flexibility types are further distinguished into major flexibility dimension and other flexibility dimension.In order to measure supply chain flexibility from a quantitative point of view, Mechanical Analogy method is particularly discussed. A procedure is established to enlarge and carry out this method in supply chain, provided with a case study to evaluate the flexibility of Louis Vuitton stores.One of the most important issues is to optimally make use of the available flexibility. We investigate an Integrated Production and Transportation Planning problem with given flexibility tolerances, where the production and transportation activities are intimately linked to each other and must be scheduled in a synchronized way. Particularly, heterogeneous vehicles are taken into account. Two mixed integer linear programming models are constructed.Three algorithms are developed and compared with linear relaxation bounds for large sized real life instances and with optimal solutions for small sized instances. These comparisons show the effectiveness of our heuristics in solving real life problems

Background: COVID-19 pandemic had a vast and significant impact on today’s societies, in terms of economic, societal, and even environmental aspects. Global supply chains had to adapt to this changing landscape rapidly. Both supply and demand witnessed repercussions. The effects of COVID-19 on supply chains have been evident, with lockdowns and inconsistent supply and demand causing issues for international trade. Indeed, many companies were constrained to stop supply and production and could not deliver their goods.   Purpose: This study aims to investigate the impact of the COVID-19 pandemic on transportation operations in logistics companies, more precisely by using the case of DHL to emphasize our study. The purpose is to analyze the impacts that the crisis had on Logistics operations, by focusing on DHL and the way the company was impacted, understood and overcame the disruption. This study will take into consideration economic, social and environmental aspects.   Method: The research will be based on a case study and empirical evidence to provide a comprehensive understanding of the impact of the COVID-19 pandemic on DHL’s supply chain operations and more precisely on logistics and transport. We used the Triple Bottom Line approach to measure the economic, social, and environmental performances of DHL. Further, the analysis used in this paper is an inductive thematic analysis, to emphasize the findings and provide a better accuracy to our results.   Results: The study aims to identify the effects that COVID-19 had on logistics operations, and it more particularly seeks to highlight the strategies used by logistics companies that could be useful for other companies that need to build more resilient and flexible supply chains in the face of future disruptions. The findings of this thesis will be valuable to businesses, supply chain managers, and policymakers seeking to understand the role of improving their supply chains. Thanks to the interviews that were conducted, the findings highlighted several strategies that have been implemented by companies, such as the acceleration in automation, efforts put towards employee conditions, and restructuring companies.

M. Tech. (Department of Logistics Management, Faculty of Management Sciences), Vaal University of Technology. / The successful implementation of supply chain strategy has received significant attention among literature and practitioners, due to its importance in contributing to company success. The success of the FMCG industry in South Africa has also been attributed to the effectiveness of its supply chain strategies. However, the industry faces numerous challenges such as miscellaneous risks that include the potential loss of key suppliers, innovation, and risk, planning and forecasting, power outages in manufacturing plants and the fact that only a limited amount of safety stock can be held to offset uncertainty. It also faces difficulties in improving supply and demand, which further extends to transforming supplier relationships into effective collaboration. Thus, this study applies supply chain strategy to the FMCG industry in South Africa, and seeks to establish the connection between supply chain strategies, flexibility (SCF) and performance (SCP) in the sector. The methodological procedure in this study was guided by the positivist paradigm which is embedded in quantitative and causal designs. A sample of 228 respondents purposively drawn from the FMCG industry in Gauteng province participated in the survey. The collected data were tested using descriptive and inferential statistics. The specific statistical techniques applied included the analysis of frequency distributions, percentages, mean scores, exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and hypotheses tests using partial least squares-based structural equation modelling. The empirical results showed that two supply chain strategies, namely, organisational learning and supplier integration contribute significantly to SCF. In turn, SCF contributes positively to financial and non-financial performance. Supply chain strategies such as innovation, risk management and customer orientation were statistically insignificant in predicting SCP. The study is significant because it identifies that supply chain strategies are important in developing flexible FMCG supply chains in South Africa. It also confirms the importance of SCF in improving the performance of FMCG supply chains. The study may therefore be used as a reference source for information on the improvement of SCP in FMCG supply chains.

This research paper investigated the performance of the supply chain system in the pharmaceutical industry in Pakistan. The study was based on the hypothesis that the adopted supply chain systems lack proper structures to deal with the challenges of the business environment in which they operate, and as such were underperforming. Therefore, the objective was to ascertain the nature and the dynamics of the SCM (Supply Chain Management) system used in the drug industry. The objectives of the research were anchored on three factors that include Supply Chain Flexibility/Agility Performance, Supply Chain Resource Performance, and Supply Chain Output Performance. These three metrics were used to describe the independent variable which comprises the supply chain performance of Pakistan’s pharmaceutical industry. The research data was collected through questionnaires that would make it possible to analyze and interpret information gathered. The questions were administered to a sample of the players that represent every sector of the industry (multinationals, local manufacturers, retailers, and regulators). The final results of the study support or discourage the hypotheses that 1) Manufacturers struggle to manage lead-time as a result of factors such as government. 2) Manufacturers lack satisfactory levels of performance in terms of Supply Chain Flexibility/Agility Performance, Supply Chain Resource Performance, and Supply Chain Output Performance.