Learning management systems (LMS) are playing a key role in the education systems. Education institutions are using LMS platforms to make the communication and collaboration between teacher and student easier, which inspired this study to measure the user satisfaction in using the different platforms applying usability heuristics. The survey evaluation is used to measure user satisfaction. The main objective of this study is to measure the user experience while using interactive interfaces. The selected LMS platforms for the research are canvas and google classroom. The experiment involves creating dummy course in the selected LMS platforms, fabricating the course assignments, gathering the users, and enrolling them into the platforms. The enrolled set of users will complete the assignments and take a survey on their experience with the platforms. Time taken by each user to complete assignments and survey are recorded and collected off-time comments. The responses of the survey are collected and graphically will interpret each question. Statistical attributes like populated variance and standard deviation are calculated for measuring the user experiences, and they are tabulated for the LMS platforms. User satisfaction on the canvas and google classroom was measured using usability heuristics. From the survey results, we can conclude that the canvas web application obeys all the usability heuristics, whereas the google classroom obeys only seven of the usability heuristics.

Ever thought of going through the features of the car by sitting in your own space. To make the users’ lives easier, the implementation of one such application which shows the feature of the car by sitting in your workspace. With the help of this application, the user can save a lot of time, and money. To have access to this application the user needs two things, one is the image of the car which in general will be provided in the pamphlet of the car company. The other will be the application through which the image is scanned and the features of the car are viewed through the application. The application used here is made by using the most sophisticated technology known as “Augmented reality”.

In recent years thousands of people worldwide have been using Massive open on- line courses (MOOCs) for various reasons, including career development and change, continuing education, lifelong learning, and training. MOOCs are free online courses that anyone can enroll in and are an affordable and flexible way to learn new skills, develop professionally, and provide quality educational experience across the globe. Having an exemplary user interface will make users prefer most MOOC platforms, which inspired this study to know which MOOC platform has usability and better user experience by using the survey evaluation. The main objective of this study is to measure the usability components(effectiveness, efficiency, and overall user satisfaction level) to determine which MOOC platform, Coursera or Udemy, has a better user experience using the heuristic principles. A quantitative research method has been used in this paper, which focuses on sta- tistical, mathematical, and numerical analysis of data collected through surveys, questionnaires, and polls. In this paper, a questionnaire to determine user satis- faction through surveys has been developed. Usability has been evaluated for each MOOC platform (Coursera and Udemy) by calculating usability components. Sta- tistical methods like variance and standard deviations has been calculated using the survey results. Responses from the survey evaluation are collected and are graphically represented in bar graphs and pie charts. Respondent’s timings and statistical method results are presented in a tabular form. The satisfaction level is calculated and represented in a Likert scale format. The usability of two MOOC platforms (Coursera and Udemy) was measured by cal- culating usability components. Better user experience among Coursera and Udemy is measured using usability heuristic principles. This study concludes that effec- tiveness, efficiency, and satisfaction level while performing eight tasks given to the user is similar in both MOOC platforms (Coursera and Udemy). From the survey evaluation, the users preferred Udemy over Coursera.

Again for the past couple of years, e-business has become a hot topic. This same act of reselling items through the internet is known as e-businesses. Many e-business sites aim to build customer loyalty. Various aspects influence the performance of e-business websites, particularly usability or the simplicity by which users may use the website, which has been proven to become a key component in online company success. Maybe this research uses a survey assessment based on Nielsen's usability heuristics to analyze the usability of Myntra and Ajio e-business websites.This also evaluates whether e-business websites, such as Myntra and Ajio, provide more useful features for accomplishing usability procedures in much less time and with ease.

Over the last few years, text messaging has taken the domination among young adults. Messaging via phones has a wide range of both, human and social factors. These Instant Messaging [IM] applications also offer features other than just texting and for example, sending documents, photos, videos, links and more. All these features and attributes are making people pull towards these IM applications more and more. Despite having these features, people expect more from these IM applications, which leads these IM applications to compete with each other by providing more features or modifying the existing features. This competition to be the better application amongst the IM applications has led us to do a research study on which applications have better user experience through a survey evaluation. Background: Messaging through phones got a lot easier when platforms like iMessage, Telegram, WhatsApp, etc., were introduced to people. WhatsApp and Telegram gained popularity over iMessages as iMessages was limited only to IOS. So, technically people preferred WhatsApp and Telegram over iMessages. In order, to deduct which application is preferred among WhatsApp and Telegram, a survey evaluation is done based on Usability Heuristics. Thus, the title of the thesis is “Comparative research of WhatsApp and Telegram by using heuristic principles.” Objectives: The prime objective of the thesis is to compare both the applications, WhatsApp, and Telegram and to find which application has followed the principles of Usability most. The comparison between these two applications is done via a survey evaluation and the results will be noted. Methods: The method that has been chosen and used for comparison is survey evaluation. The survey will be done via google forms, and the questions of the study are based on HCI principles. The survey will have a total of 10 questions. Approximately of 45 users will be given the questionnaire google form to fill out. Results: The results from the survey will be collected and noted. The results are examined and the application that has the better user experience will be found. Conclusion: From the study and the survey, it is concluded that WhatsApp has a better user experience than Telegram.

The main aim of this thesis project is to select and redesign a website which was originally designed without using the HCI design principles. The website “Atari best electronics” (https://www.best-electronics-ca.com/) was chosen and evaluated using usability heuristics. After finding the flaws in the website, it is redesigned using the HCI design principles using Google sites. The redesigned website is then surveyed using the System Usability Scale (SUS). The results of the survey are presented in the report. Background: The UI/UX of any website increases drastically if the website is designed with the HCI principles in mind. Most of the websites do not follow the design principles. This affects the reach and usage of the website. The users using these websites are very quick to quit. The websites can be designed/redesigned using the HCI designed principles and increase the user experience.  Objectives: The objective of this project is to evaluate the chosen website and redesign it by using HCI design principles and conduct survey to understand the user’s perspective on the redesigned website. Methods: This project uses two methods in order to get results and solution of the proposed research questions. The heuristic evaluation method helps us find the flaws in the website and lets us redesign the website using HCI design principles. The survey evaluation method helps us understand the user’s perspective on the redesigned website. Results: The website is redesigned using the HCI design principles and a survey questionnaire is shared, and the responses are collected, and the results are represented in the form of bar graphs. Based on the results of the survey, we find out whether or not the users liked using the redesigned website. Conclusion: Using HCI principles in designing/redesigning a website increases the usability of the website. After analyzing the survey, we understand that the user experience is greatly affected when a website is designed using HCI design principles.

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The aim of this thesis is to redesign an interactive system “Arngren website” (https://arngren.net/), based on usability evaluation. Survey is used to perform the evaluation of the website to identify the usability problems. Based on the results obtained in the evaluation process, better suggestions are given to redesigning the interactive system’s user interface by applying Human-Computer Interaction (HCI) design principles. Prototyping method is used to redesign the interactive system. After redesigning the existing website, it is also subjected to the survey and results are presented in the report.

A survey of literature has revealed that there is a need for a reliability study of the Denison Organisational Culture Survey (DOCS) for use in a financial institution in South Africa. The major objective of this research was therefore to determine the internal consistency reliability of the DOCS - in other words, to determine the accuracy or consistency with which the set of survey items measures one particular scale. The total sample of 2 735 individuals used in this research consisted of both male and female full-time employees of a financial institution in South Africa. The results of this introductory study on the reliability of the DOCS in South Africa demonstrated clear support for similar research conducted abroad and proved to be compatible with the cognitive-behaviouristic psychology movement's original concept of organisational culture. The reliability of the DOCS, as applicable to this South African sample, reflects statistical significant internal consistency. / Industrial and Organisational Psychology / M. Comm.

A survey of literature has revealed that there is a need for a reliability study of the Denison Organisational Culture Survey (DOCS) for use in a financial institution in South Africa. The major objective of this research was therefore to determine the internal consistency reliability of the DOCS - in other words, to determine the accuracy or consistency with which the set of survey items measures one particular scale. The total sample of 2 735 individuals used in this research consisted of both male and female full-time employees of a financial institution in South Africa. The results of this introductory study on the reliability of the DOCS in South Africa demonstrated clear support for similar research conducted abroad and proved to be compatible with the cognitive-behaviouristic psychology movement's original concept of organisational culture. The reliability of the DOCS, as applicable to this South African sample, reflects statistical significant internal consistency. / Industrial and Organisational Psychology / M. Comm.