The main goal of this dissertation thesis has been defined as the development and presentation of a model designed to show transparency of different effects of tourism in urban destinations and its practical application by destination management organizations. The resident sub-model was compiled, based on research in the selected destination as well as its statistical evaluation. This sub-model clearly demonstrates relationships that affect tourism. This decision model was focused on the socio-economic effects, primarily generated by residents, which influence tourists and basically tourism in urban destinations. The resident sub-model was subsequently incorporated into another decision model of the sustainable destination to show the resident influence on objective economic factors generated by tourism in urban destinations. These two models clearly illustrate how complicated system is the behaviour of residents and which significant negative / positive effects on tourism can generate. For the development of this solution system thinking was used as the main methodological approach. System thinking has been actually rarely used, but it is very effective method, because it can reveal complexity of diverse relationships and find possibilities how to influence and control these relationships; in this case by destination management organizations. This solution is intended primarily for these tourism institutions. This method was intentionally simplified to be applicable by the local organizations. However, it retains high level of efficiency, which can bring required objectivity in very subjective relationships between residents, tourist and basically tourism at urban destinations.

Collaboration appears to be a magical solution for many problems when there is scarcity of resources, lack of knowledge or skills, and/or environmental threats. However, there is little knowledge about the nature of collaboration. A holistic conceptual framework was developed for the collaborative process, and the conceptualization process used systems thinking approach. The author has selectively chosen conceptualizations and/or research by a limited subset of scholars whose ideas appeared to be the most relevant and useful to explore the type of collaboration studied here. In other words, the selection of the literature was based on an eclectic selection. Multiple cases were used in this research to understand the factors that are components of collaborative effort among non-profit organizations and the relationships among those factors. This study also investigated the stages of collaborative process. Data were collected from 54 participants who were partners in collaborate projects funded by the Institute of Museum and Library Services (IMLS). Among these 54 participants, 50 answered the online questionnaire and 38 received the telephone interviews. The data collected was analyzed using cluster analysis, multidimensional scaling, internal consistency reliability, and descriptive statistics. The component factors of collaboration were grouped by the following seven concepts: trustworthiness, competence, dependency, misunderstanding and/or conflict, complexity, commitment and mechanism of coordination. This study showed twelve relationships among these factors. For instance, different points of view and partners' capacity to maintain inter-organizational relationships were found to be opposite concepts. In addition, the findings in this study indicate that 84% of participants reported the presence of the five pre-defined stages: execution, networking, definition, relationship, and common evaluation.

Submitted by Irene Nascimento (irene.kessia@ufpe.br) on 2016-09-06T19:10:33Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) TESE_ISABELLE_YRUSKA_BRAGA_AVALIACAO_MODELO_GERENCIAMENTO_QUALIDADE_SISTEMA_MOBILIDADE_URBANA_METODO_ARGUMENTACAO_SISTEMI~1.pdf: 4127411 bytes, checksum: 9b32409287a30f245b7e5eefb9e189e7 (MD5) / Made available in DSpace on 2016-09-06T19:10:33Z (GMT). No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) TESE_ISABELLE_YRUSKA_BRAGA_AVALIACAO_MODELO_GERENCIAMENTO_QUALIDADE_SISTEMA_MOBILIDADE_URBANA_METODO_ARGUMENTACAO_SISTEMI~1.pdf: 4127411 bytes, checksum: 9b32409287a30f245b7e5eefb9e189e7 (MD5) Previous issue date: 2015-11-26 / O crescimento desordenado das cidades, atrelado à falta de planejamento e de gerenciamento urbano tem impedido o desenvolvimento sustentável da mobilidade urbana. A reversão desta tendência na direção da sustentabilidade passa pela integração da mobilidade urbana às demais políticas urbanas, com o objetivo maior de priorizar o cidadão na efetivação de seus anseios e necessidades, melhorando as condições gerais de deslocamento na cidade. Portanto, a ideia de mobilidade centrada nas pessoas é o ponto principal a ser considerado numa política de desenvolvimento urbano que busque a produção de cidades justas, de cidades para todos, que respeitem a liberdade fundamental de ir e vir, que possibilitem a satisfação individual e coletiva em atingir os destinos desejados, as necessidades e os prazeres cotidianos (BRASIL, 2006). De acordo com o Ministério das Cidades (BRASIL, 2006), quatro são os pilares da mobilidade sustentável: (1) planejamento integrado de transporte e uso do solo urbano; (2) melhoria do transporte coletivo urbano; (3) promoção da circulação não motorizada; (4) uso racional do automóvel. O objetivo principal da presente tese é verificar qual o modelo de gestão ideal da mobilidade urbana e confrontá-lo com o atual modelo verificado na Região Metropolitana de João Pessoa (RMJP). Através dos conceitos de mobilidade urbana e de sistema de mobilidade urbana aplicados ao seu gerenciamento recomendados por Macário (2011) e pelo Ministério das Cidades (2006), é utilizada a metodologia do pensamento sistêmico para se obter um diagnóstico do gerenciamento do sistema de mobilidade urbana da RMJP, Brasil. A construção deste diagnóstico baseou-se primeiramente na elaboração e aplicação de um questionário contendo 75 questões, aplicado a stakeholders (usuários, planejadores e operadores) do sistema de mobilidade urbana da Região Metropolitana de João Pessoa, que veio a fornecer 33 variáveis-chave para este diagnóstico e avaliação. Elas foram tratadas através do método do pensamento sistêmico, fazendo uso da ferramenta denominada SysLogic, programa computacional que apoia a construção de arquétipos sistêmicos que torna possível o diagnóstico do sistema, mostrando as variáveis estratégicas e suas relações causais, indicando onde agir para melhorar o sistema de mobilidade urbana. Os resultados foram analisados sob uma visão geral dos três grupos de stakeholders, sendo analisadas também as perspectivas individuais de cada grupo de atores sobre o sistema atual de gerenciamento da mobilidade urbana. A variável chave apontada nos arquétipos, sob a percepção dos stakeholders foi a “qualidade da cobertura de rede”, ou seja, uma melhor qualidade da cobertura de rede, provavelmente ocasionará uma melhor qualidade do sistema de mobilidade urbana para toda a população. / The uncontrolled growth of cities, linked to the lack of planning and urban management has prevented the sustainable development of urban mobility. The reversal of the inclination towards sustainability involves the integration of urban mobility to other urban policies, with the ultimate goal of prioritizing citizens in the fulfillment of their desires and needs, improving the general conditions of moving around the city. Therefore, the idea of people-centered mobility is the main point to be considered in an urban development policy that seeks the production of fair cities, cities for all, respecting the fundamental freedom to come and go, enabling individual and collective gratification in reaching desired destinations, necessities and everyday pleasures (BRAZIL, 2006). According to the ministry of cities (BRAZIL, 2006), there are four sustainable mobility pillars: (1) integrated transportation planning and urban land use; (2) improvement of urban public transport; (3) promoting non-motorized traffic; (4) rational use of automobiles. The present thesis has as its main aim, to verify what is the ideal urban mobility management model and contrast it to the current model being tested in the metropolitan area of João Pessoa. Using concepts for urban mobility, urban mobility system applied to the management of this system recommended by Macário (2011) and Ministry of Cities (2006), the methodology of system thinking is used to obtain a diagnosis of urban mobility system management in the metropolitan area of João Pessoa, Brazil. The construction of this diagnosis is based primarily on the development and implementation of a questionnaire containing 75 issues, applied to stakeholders (users, planners and operators) of the urban mobility system in the metropolitan area of the city, which provided 33 key variables for this diagnosis and evaluation. They were treated in the system thinking method, making use of a tool called Sys-logic, a computer program that supports the construction of systemic archetypes which makes it possible to diagnose the system, showing strategic variables and their causal relationships, indicating where to act to improve the urban mobility system. The results were analyzed under an overview of the three stakeholder groups, and the individual perspectives of each group of actors about the current system of urban mobility management were also analyzed. The variable key pointed out on the archetypes, under the perception of the stakeholders, was the “network coverage quality”, meaning, a better network coverage quality will probably entail a better quality management of the urban mobility system.

The aim of the diploma thesis it is a promotion of the system works and mainly the advantages of system thinking in the praxis of the information manager, system thinking limits setting as unique and necessary way of thinking, learning and tremendous potential prezentation of system thinking for the information manager job. There is emphesized the need of connecting the paradigma of system thinking knowledges with psychology knowledges potential. The system thinking presents collection of mental practics and system steps leading towards systems functions understanding, model creation and variants selection .It is really necessary the information manager would be able to do a quality process analysis where he would be able to map all transformation spots with data objects and would be able to propose the information strategy the information manager has to have many years of experiences and manage the system thinking skills.

Transdisciplinary focused work concentrates on the possibilities of the application of the system thinking in the various science branches. Out of system disciplines it studies in detail the system dynamics -- specifically Archetypes (general structures). Introduction to the general system theory can be found in the first section of the theoretical part. Next sections are more particular and refer to the main ideas of system dynamics and Archetypes. Next part of the work focuses on common methods of the economic analysis. Apart from their brief description there is also discussion about their main theoretical flaws. The economic analysis of the specific socio-economic issue (road speed limits) is performed in the last part of the work and it includes substantial usage of the Archetypes and general system-thinking attitude. Primary aim of this part is to confirm or disprove the hypothesis of the utility of Archetypes in the economic analysis.

Balanced Scorecard (BSC) is one of the current methods of strategic management and planning. Unlike some methods are focused on non-financial measures, when their connection with financial indicators leads to more efficient management of business performance. Dynamic BSC is one of the modifications of the BSC method, which uses elements of system dynamics and system thinking, for its optimization. One of the elements that are used in conjunction with this method, the strategy maps, which is used to visualize the interdependence of goals and metrics between basic BSC perspectives (financial , customer , internal processes , learning and growth). Balanced Scorecard and strategy maps can also serve as a tool for communicating critical information in enterprise-wide breadth. This use allows employees at lower levels of management to be informed about the objectives of the company, and their specific involvement to achieve them (their contribution to strategic , tactical and operational objectives ). The contribution of the thesis is the exploration and subsequent evaluation , which is the awareness and use of methods Balanced Scorecard and strategy maps to support communication and awareness in enterprises.

This thesis deals with theory and practice of learning organizations applied to the IT project team. In theoretical part key definitions and terms related to the problems of the learning organization and the information society. At the same time gives a demonstrative interpretation of the self-learning organization by various authors and presents their specific models. As the fundamental, this thesis uses the theory of Peter Senge, with which it is being worked also in the practical part, where the IT project team is analysed of their behaviour, and compared to the results obtained with the theory of the five disciplines of Peter Senge. In conclusion there is a set of recommendations that could improve the functioning of the IT development team and achieve a greatest compliance with the learning organization concept.

No description available.

This research explores the perspectives of the opinion leaders of the activism movement in Tenerife on tourism on the island and the solutions proposed by these stakeholders to the current sustainability problems related to tourism. These issues include tourist's misbehavior in natural protected areas, waste, submarine emissions of residual water sewage, water shortage, gentrification, overtourism, overpopulation, 14,6% of unemployment in 2022, decline of agricultural land, high population density, etc. Furthermore, this study looks into how sustainability is articulated by the activism movement. The information was gathered from seven semi-structured interviews with opinion leaders of the activism movement with backgrounds in different fields including terrestrial biology, marine biology, archaeology, apiculture and agriculture. A thematic analysis was used to catalogue their responses into common topics to gain an overall picture of their perspective. The activist movement perceives the current tourism model as part of a system that needs to change by controlling and setting boundaries to tourist flows, immigration, construction and real state. Furthermore, they suggest a societal change towards valuing the natural and cultural heritage of the island. Sustainability is articulated by the activists as a balance between humans and nature, which should be obtained through a democratic decision-making process that assesses a common sustainable vision in line with scientific evidence. The activists further suggest that the transition towards sustainability requires cooperation between top-down changes and bottom-up changes, which will ultimately also transform the type of tourism on the island.

本研究應用系統思考為基礎所發展出來的系統結構圖方法，結合電腦模擬活動，引導學生感知系統動態性及複雜性，設計自然科學教學方案進行教學；同時比較融入概念階層聯結為基礎的概念構圖方法教學、及一般教學的學生認知表現。具體而言，本研究目的為：在自然科學學習歷程中，結合環狀關聯的系統結構圖，及階層關聯的概念構圖方法，比較二圖形學習策略對學生成就測驗及知識結構的表現差異。 研究採多基線實驗研究法，以國小五年級學生樣本，共三個班級，100人，分列為對照組、系統結構圖策略組、及概念構圖策略組。以自編的複本測驗、實作評量檢核表，及應用路徑探測法(Pathfinder)，評估學生認知表現與知識結構。 結果發現，採用系統結構圖策略或概念構圖策略，均能增進學生認知表現，且記憶保留效果會優於不特別採用策略者，其知識結構的表現亦存在差異；而二種圖形式學習策略的各項認知表現之間，不存在任何差異；不同能力組別與不同學習策略間，具交互作用存在。 本研究證實，在學習歷程中，採用概念構圖策略或系統結構圖策略，將比採用一般教學方法，較能有效增進學生的學習表現及保留效果，其知識結構也會較接近專家表現。因此在教學歷程中，結合策略進行教學有其必要性。圖像式的思考及學習方法能有效協助學生學習。然而研究所取用的二種圖形策略的思考本質是不同的，一重視靜態架構、一重視動態因果變化，未來研究者可進一步探究造成改變的內在機制，及是否能真正轉化為習用的思考型態。 / The world of system and system thinking marks a shift from the more linear, analytic way of thinking that most people are used to. A system is a group of interacting, interrelated, or interdependent components that form a complex and unified whole. Systematic structure diagram is a useful tool to offer a glimpse into the complex systems behavior. Concept mapping, known as cognitive maps or organizers, semantic networks, or visual/graphic organizers, make use of figures, lines, arrows, and spatial configurations to show how content ideas and concepts are related. Concept mapping is described repeatedly in the literature as a tool that can support and enhance students’ learning in science classrooms. It is an important meta-cognitive tool in science education today. The research uses the experiment methodology of multiple baselines designs. In the study 100 students in 3 classes at grad 5 were studied to see the implications of the learning results. Assign the subjects to three groups, control group (n=34), Systematic structure diagramming group (n=33), and concept mapping group (n=33). The graphics oriented strategies, Systematic structure diagramming /concept mapping, were used in the teaching processes of the systematic structure diagramming group /concept mapping group. The researcher evaluated the performance of the subjects with duplicated-tests, checklists, and Pathfinder. The testing of the students was done in a pretest-posttests design using written tests. Data were analyzed in the use of three-factor repeated measures. The analysis of repeated measures showed a statistically significant difference in duplicated-tests and knowledge structures between control group and two experimental groups. There also exists an interaction between group and strategy. The result revealed that concept mapping may improve test scores of low-achieving students. This research verified that the learning performances, knowledge structures, organizations, and delayed memories of the subjects who belong to concept mapping strategy group and systematic structure diagramming strategy group were better than control group. The results indicated that, for improving students’ learning performances and retention effects, adapting concept mapping strategy and systematic structure diagramming strategy in the teaching processes may help students form a cognitive schema to assimilate and relate the information. Base on the results from this study, some recommendations educators were suggested.