Magister Educationis - MEd / This aim of this study was to investigate the extent to which writing skills offered in the one-year intensive English course and in the 75 hour course of Speaking and Writing Skills, prepare students for academic writing in the subjects which are offered through the medium of English. The study focused on first year Economics and Management. / South Africa

Complex socio-technical problems such as climate change and the opioid epidemic strain current conceptions of public problem solving. Practitioners, including technical communication researchers, need methods that address immediate needs while supporting sustained community and policy response. Drawing on new materialist theory, technical communication research methods, and participatory research design, I trace the 2015 outbreak of HIV in Scott County, Indiana, and the subsequent passage of syringe exchange legislation, to craft frameworks for collaborative research calibrated to the messiness of wicked problems. My study draws on analysis of publicly available documents related to the outbreak, and interviews with public health practitioners, and community activists in order to identify sensitizing metaphors, and map how different metaphors organize work. Mapping these differences, and the networks they create for policy-making, operational response and research makes visible the embedded work of technical communication. I hope my research will help scholars and practitioners work more closely and communicate more effectively with more interdisciplinary and diverse audiences, contributing to critical scholarship that builds better communities. <br>

Rhetorics of globalization are best understood through the concept of risk. This dissertation traces the history of contemporary globalization back to the encounters of the English East India Company (EIC) from the seventeenth through eighteenth centuries with foreign trading cultures through primary journals, records, and guidebooks. I also contrast the EIC approach with the <i>sulh-i-kull</i> approach of the Mughal Empire. I conclude that the EIC cultivated risk to override ethical considerations of the Other, invent the private sphere, and lay the bedrock of contemporary capitalism.

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<p>In today’s interconnected world, public health crises like COVID-19 have a widespread impact, transcending national borders, causing economic upheaval, the loss of trillions of dollars from the gross domestic product (GDP), and significant disruptions to health systems, and forcing millions of individuals into poverty. While countries may differ in their responses to these crises, their shared objective is to mitigate the damage and ultimately bring an end to the outbreak. Public health experts play a crucial role in these efforts, utilizing rhetorical strategies to effectively communicate with the public about the pandemic. Notably, during the COVID-19 pandemic, Dr. Anthony Fauci in the United States and Dr. Wenhong Zhang in China emerged as revered figures, leading public health experts, and adept communicators in addressing the risks posed by the pandemic in their respective countries. This dissertation investigates the rhetorical practices of Dr. Zhang and Dr. Fauci in their communications about the pandemic to their respective publics. Employing a case study approach, contextualized comparative rhetoric as an inquiry method, and computer-assisted qualitative rhetorical analysis, this dissertation identifies the similarities and differences in the rhetorical strategies adopted by the two doctors. The findings reveal that both doctors utilize similar rhetorical tools, including ethos, kairos, narratives, and metaphors, to effectively communicate about the pandemic to the public. However, they also exhibit differences influenced by contextual factors such as political, social, and cultural contexts. These findings contribute to our understanding of the role of rhetoric in public health experts’ communications about the pandemic in different countries during a global public health crisis.</p>

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This thesis investigates the changes and challenges technology has created in the field of technical illustration. Technical illustration includes the fields of technical drawing as well as scientific and medical illustration. Previously, technical illustrators learned and used traditional illustration methods, without the aid of computers. However, technology has rapidly entered the field and has changed the education, work environment, skills, and role of the technical illustrator. I note both the benefits and disadvantages that current technical illustrators are facing in their work. I explore both sides of the digital media and traditional art debate while focusing on the technical illustrator's role, tools and methods used in the illustration process, education, idea-generation, and the future of technical illustration. By emphasizing the issues associated with the incorporation of digital media into traditional methods, I hope to bring awareness to the transformation of technical illustration and the future of this discipline.

Information fluency refers to the ability to recognize information needs and to gather, evaluate, and communicate information appropriately. In this study, I treat "information fluency" as both an overall competency and as a collection of knowledge and skills. The purpose of this study is to explore the specific workplace information fluency skills valued by employers of technical communicators, to find out how instructors perceive and teach these skills, and to suggest how these findings can inform our teaching practices. Within the framework of qualitative methodology, this study employs two data-collection instruments, including a content analysis of online job recruitment postings and a survey of technical communication instructors across the United States. The study discovers that when hiring technical communicators, employers require candidates to have skills in information processing, information technology, and critical thinking. Candidates must be able to identify their information needs, and must know how to use specified tools to gather, evaluate, and communicate information. It also reveals that although "information fluency" is a new terminology to a majority of instructors, the skill sets that constitute information fluency already existed in their knowledge. The study's last finding suggests that the opportunity for an internship is perceived as the most helpful in students' acquisition of information fluency skills. This dissertation concludes with a list of specific employer-valued information fluency skills, recommendations for program administrators and instructors for implementing information fluency, as well as recommendations for future researches on this subject.

This thesis seeks to investigate the influence and applicability of three technical writing principles across electronic maintenance manuals in the aerospace defense industry: military standard (MIL-STD) guidelines, plain language, and audience scope. Aerospace defense technical writers are liaisons tasked with coherent communication on advanced technological developments for technicians maintaining equipment. Their primary responsibility involves synthesizing specialized content from subject matter experts to draft comprehensive instructions for personnel safety and product sustainment during critical military operations. Current literature insufficiently examines the significance between aerospace defense technical documents and product performance following routine maintenance. Poorly composed manuals contribute to technician misinterpretation or disregard due to convoluted procedures and disorganized appearances increasing malfunction probabilities. Writing-based MIL-STDs and Simplified English emerged as efforts to mitigate understanding obstructs amongst domestic and international novice technicians. Maintenance manuals must conform to governmental guidelines including product liability laws, cultural variables, and audience expectations. Interview findings with two practitioners each from a different aerospace defense company supports the prediction that technical writing theories considerably impacts maintenance manual quality and recipience throughout the aerospace defense industry.

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