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Object of the research: social services. Matter of the research: organisation of provision of social services in rural localities of Kaunas district. Object of the thesis: to prepare a model for organisation of provision of social services in rural localities of Kaunas district. Tasks: 1) to analyse the provisions of social policy and theoretical consistencies in the social services; 2) to analyse the status of the organisation of provision of social services in Kaunas district municipality; 3) to identify the tendencies and possibilities in organising the provision of social services. Methods of the research: the methods of induction and deduction, monographic, comparative, analysis, synthesis, questionnaire, graphical presentation, logical reasoning and others have been used in this thesis. When analysing the provisions of scientific, periodical, educational literature, laws and legislations, which are related to organisation of provision of social services, a comparative analysis has been performed and the status of organisation of provision of social services in rural localities of Kaunas district analysed. A model for organisation of provision of social services has been prepared and suggestions for improvement of organisation of provision of social services in rural localities of Kaunas district presented.

Socialinių paslaugų tikslas yra gerinti socialiai pažeidžiamų piliečių gyvenimo kokybę, tenkinti būtiniausius jo žmogiškuosius poreikius, padėti integruotis į visuomenę, mažinti socialinę atskirtį. Kad žmonės gaunantys šias paslaugas jaustų gyvenimo pagerėjimą reikia, kad tos paslaugos būtų suteiktos kokybiškai. Net ir mažos skiriamos paslaugos gali būti tik tada veiksmingos, jei jos taikliai pasiekė paslaugos gavėją, ypač ekonominės krizės metais. Nekokybiškai suteikta paslauga praranda savo vertę, neteikia naudos, vadinasi blogai arba visai nevykdo socialinės apsaugos politikos. Siekiant paslaugų kokybės darosi svarbūs santykiai tarp paslaugų teikėjo ir paslaugų gavėjo. Didžiausia dalimi paslaugų kokybę lemia tiesioginis paslaugos teikėjas- socialinis darbuotojas. Tai priklauso nuo jo kvalifikacijos, asmeninių savybių, požiūrio į klientą. Kokybės užtikrinimo sistemai kurti ir užtikrinti įtakos turi ir socialinių paslaugų įstaigų veikla, paslaugų prieinamumas ir kokybė, valstybės vykdomi ir rengiami įstatymai. Pagal socialinių paslaugų reformą,(2002m.) nuo 2004m. buvo pradėti rengti nacionaliniai socialinių paslaugų standartai, kurie padėtų paslaugų gavėjams ir jų šeimų nariams spręsti apie gaunamų paslaugų kokybiškumą, o socialinių paslaugų teikėjams būtų aiškiau, kokie reikalavimai keliami paslaugoms. Socialinių paslaugų įstaigų išskirtinumas yra tas, kad galutiniai rezultatai nėra grindžiami tik atliktu efektyvumu ir ekonomiškumu. Didele dalim tai priklauso ir nuo... [toliau žr. visą tekstą] / One priority of welfare state is carry out systematic social policy and to provide social services of good quality. Social services depend on economical situation of the state and legislation as well as qualification, competence of employee, who provides these services, and services’ quality assurance system. The main actor which determines quality of the services is direct services provider – social worker. It is quit hard to evaluate quality of services, because everyone different understands and evaluates quality of services. Person’s indication of evaluation depends on how provided service satisfies his need and expectations. Lithuanian legislation of social policy is orientated into high quality of social services; however evaluation of it is still problematic due to a lack of documentations, identifying quality evaluation strategy of social services provided by social workers. The master thesis, with reference to science literature, analyze social services provision system in Druskininkai Municipality (case analyze) as well as present point of view of social services’ organization, provider and recipient evaluating social services on social, territorial and economic backgrounds (experiment). A goal of experiment (research) is to examine opinion of social services’ providers and recipients about provided services. Research revealed that social services’ organization, provider and recipient positively evaluate quality of social services on social, territorial and... [to full text]

Thesis deals with location, diversity and capacity of social services for children with special educational needs in the Microregion of Bystřicko. It characterizes the current situation of target group and number of children with special educational needs in the microregion. It also surveys the current state of providers and services offered to the target group. It responds to data collected from interviews with chiefs of institutions and head of section of social affairs and health. The proposal represents solutions to community social services plan for the city of Bystřice nad Pernštejnem during the years from 2008 to 2016 and it reacts by optimizing of social services with its own draft resolution, which takes into account the number of children with special educational needs and priorities in providing comprehensive care for the target group.

The dissertation focuses on the topic of fulfilment of selected quality standards for social services in care homes for the elderly. The theoretical part of the piece of work deals with defining the terms pertaining to the quality standards of social services in care homes for the elderly. These are the terms ?old age?, ?need?, ?care home for the elderly?, ?social services?, ?quality standards?, and ?client?. The aim of the dissertation was to map the fulfilment and realisation of selected quality standards in care homes for the elderly. Partial aims were to determine the extent of fulfilment of quality standards from the point of view of the client and to compare the individual levels of application of the quality standards for social services. Two care homes were chosen for the study, the Care Home for the Elderly Tep in Veselí nad Lužnicí and the Care Home for the Elderly in Horní Stropnice. Two hypotheses were established. Quantitative research was chosen to facilitate reaching the aims and verifying the hypotheses, utilising questioning methods, interviewing techniques and questionnaire enquiry. Furthermore, analysing the data was accomplished using secondary document analysis. The research file contained the clients and staff of both selected care homes for the elderly. Following the evaluation of the results I believe that the aims of the dissertation were fulfilled. Selected quality standards are realised well in both care homes for the elderly and the essential criteria of individual quality standards are fulfilled as well. In addition, the research study proved both hypotheses to be correct. Selected quality standards are fulfilled from the point of view of the clients and at the same time applied in accordance with their needs. The dissertation can provide the selected care homes for the elderly with feedback regarding the fulfilment and realisation of selected quality standards of social services. It can also equally serve as guidance for potential clients in choosing their social services provider.

The diploma thesis is called: Transformation of social services from the perspective of social workers in residential services in Příbram. The aim of my work is to briefly describe the process, development and objectives of transformation and deinstitutionalization of social services and to supplement it with an empirical qualitative survey. This topic is currently very topical and becomes a big dilemma from the point of view of all workers who are interested in the social area. The main aim of my work is to collect essential information with the help of professional literature and to put forward practical recommendations that will be useful in connection with the possibilities of people with mental disabilities in Příbram. I give these recommendations during the discussion and at the conclusion. I also found out how social workers who work in residential facilities for people with mental disabilities in Příbram or the department of social services Příbram perceive the transformation of social services. The aim of the thesis is not to analyze the transformation of social services in the Czech Republic in its entirety. The aim of my work is neither representative research nor scientific data analysis. I drew from the articles of professional journals and books especially Czech specialists who are...

The aim of the dissertation is to analyze the system of providing and financing social services and to assess to what extent the introduction of a voucher system through social systems cards contribute to the effectiveness of the financing of social services. To achieve this objective we chose a combination of three sociological methods - qualitative research method based on secondary data analysis, questionnaire survey among persons with dependent children who have been granted an allowance for care and in-depth interviews with experts from amongst the selected branches of labor offices, regional and municipal authorities and from the field of social services providers. The theoretical part is devoted to the characterization of the financing of social services in our country. Based on the analysis of available statistical data, it is demonstrated that the current system of providing and financing social services is inefficient and it is therefore necessary to find new elements that would contribute to the stabilization especially in the area of financing in order to create the necessary to create conditions for ensuring the optimal form of security needs of the person relies on the provision of social services. It indicates (based on the characteristics of foreign experience) that one of the ways to increase the effectiveness of the financing of social services is the introduction of a voucher system. In relation with the implementation of social reforms after 2008, our country decided to introduce a social systems card, which can be understood as an electronic payment voucher, i.e. as a tool, which leads to expansion of yet provided services in social benefits and to increase user comfort. A similar system has been introduced in the past and is still used in many European countries such as Italy, the UK or Finland. Currently, the Czech Republic is the only country in Europe where care allowance is paid only in cash and care allowance is not often used to provide the necessary social services. One way to prevent this is a transition into non-cash benefits payment. One of these options is to use the voucher system, which ensures that the funds earmarked for the provision of social services, will also be in this area actually inserted. The form of benefit payment for care has changed within the implementation of social reforms. Since its payment by postal order was, in early 2012, accede to payment under the cashless payment cards through social systems. This form of distribution, however, wasn't met with a positive response, and it was subsequently decided to cancel the card and return to the original form of payment of the allowance for care and all non-insurance social benefits. This has led to the fact that the original goal of my work - to assess to what extent the introduction of a voucher system through cards social systems contribute to the effectiveness of the financing of social services - failed to fully implement. In summary, it is clear that the current system of financing social services is inefficient, and therefore it will be necessary - particularly in relation to expected demographic trends - to fundamentally change it. Re-introduction of non-cash forms of benefit payment for care can be regarded as one of the tools that could enhance the efficiency of provision and funding of social services. However, it is necessary to learn from the mistakes that have been implemented in the past period of time, emphasis on timely, quality and positive information campaign with an emphasis on explaining the benefits of the new system of social benefits, correct timing of the various steps of the solution and in advance of this solution to acquaint the general population.

This paper was prepared with the goal of mapping the changes brought by the Law on Social Services, no. 108/2006 Coll., in a specific facility. It was developed from the prospective of the personnel of a senior home. In the theory part, this work focuses first on the definition of the social services themselves, which factors affect them and their importance for the public. The next chapter, named Development of the Legislation of the Public Social Protection System, clarifies the transfer from social security to public social protection. Another chapter is devoted to the legislation attempting to create a comprehensive legal form, which would replace the at that time unsatisfactory social care system. The following chapters characterize, in detail, the individual parts of the new social services law, what will be influence by this law, for example the standards of quality of the social services, its check in form of an inspection from the Ministry of Labour and Social Affairs or a Municipal Authority. This paper also gradually focuses on the new social benefit, its purpose, amount, for whom it is designed and when the right for its payment arises. The Social Services Law is, towards the end of the theory part of this paper, the subject of a critical evaluation in the form of a SWAT analysis. Two hypotheses have been determined to meet the goal of this paper. A questionnaire survey and non-standardized interview were used during the research. The research sample was the nursing and social personnel of the Senior Home in Sněženková ulice in Prague. The questionnaire investigation and the non-standardized interviews confirmed hypothesis no. 1, which holds the opinion that, due to the influence of the social services law, the work demands on the management of the individual social services facilities will grow. The research also corfirmed hypothesis no. 2, which presumes the growth of the nursing care due to the change of the system of financing the social services and the consequent changes of client structure. Furthermore, it was proven that the law can meet its main mission {--} the preventive influence against social exclusion.

The thesis focuses on the issues of Quality Standards and the process of their application in the residential services in Vysočina region. The aim of my thesis is to map the present situation concerning the introduction of Quality Standards in social services in residential facilities in Vysočina region. The introductory theoretical part of my thesis contains sections related to social services. Definitions of basic concepts and sections which are related to chosen topic are explained here. It also contains the description of settings and context of the work. In the practical part the subject is narrowed to the topic of introducing Quality Standards in social services in relation to providers of social services, and to old people{\crq}s and handicapped people{\crq}s homes and special treatment facilities. The results of a questionnaire inquiry, conversations with directors of organizations and workers in direct care are presented and compared. This process is interlaced with the analysis of documents used in filling out the questionnaire that have a direct connection to fulfilling the criteria of social services quality. In the discussion and summary the essential research results are discussed. In relation to introducing Quality Standards in social services it will be necessary to change especially the attitude to users of social services. An important landmark here is the legal codification of Quality Standards in social services in relation to the Social Services Act.