Theoretical part: measurement of process performance in quality management system according to ISO 9001 Applied part: description of agency, processes, current BSC methodology, suggested new BSC methodology according to new strategy

As a result of the financial crisis are companies forced to face uncertainties which significantly affect corporate governance. Companies have many ways how to face this issue. This work is focused on the possibility of using modern system Corporate Performance Management. The first part describes the impact of financial crisis on the Czech economy, business environment and are being defined most characteristic uncertainties, businesses must address. In this section is also mentioned the historical development of information technology and management information systems, which are closely linked with the managerial decision-making and enterprise management. In next section of the work are mentioned reasons of emergence of Corporate Performance Management, being described the basic principles of continuity with Business Intelligence and are being defined methodologies, metrics, processes and technology. Based on the study of literature has been chosen model of strategic management principles the Balanced Scorecard within which have been defined the mission and vision of companies located in times of certainty and uncertainty. Also were established strategic objectives of both different situations whit which were applied of appropriate metrics. Another part is focused on process of business planning reflected again in different situations certainties and uncertainties. Being mentioned theoretical facts associated with the basic management disciplines and are created by different planning models. In conclusion it is mentioned the question of implementation, the mapping of the largest providers of modern solutions and are being set trends for future years.

This thesis deals with the theme of business analysis of real company -- pharmacy, running a business in market environment of the city of Nymburk. Main focus is on research of actual position of the pharmacy in the local market in context of a new competitor entering the market. The whole thesis is divided into two consistent parts: The first part is a short theoretical introduction to the methods used and general background of the market in the city of Nymburk. The following practical part analyzes business of the company and development of sales of over-the-counter medicine in context of a new competitor entering the market in the period examined for the purpose of this thesis. Methods applied to achieve the the main goals of the thesis are following: the SWOT analysis method, which is used to discover the strengths and weaknesses of the company itself and to define threats and opportunities, based on the market environment. The subsequent method used within research is Balanced Scorecard method which is used to design the Key Performance Indicators for measuring and observing the company's performance and development. Finally data mining methods of shopping basket, segmentation and forecasting were used to analyse trends in over-the-counter medicine sales. All these methods are keystones for formulation of a basic concept for future strategical and tactical decisions.

The thesis is focused on relations of managerial accounting and Business Intelligence systems. Main goal is to describe situations when BI solutions can effectively support specific managerial accounting tasks. In these situations multiple options are mentioned. This thesis is divided into three main parts. The first part is a theoretical introduction of measurement of performance and managerial accounting (chapter 2). The second part is an introduction of key Business Intelligence solution components and its architecture (chapter 3). Variantsof support of selected managerial accounting tasks with BI are presented in the third part (chapter 4).

The title of the thesis "Application of Balanced Scorecard in university" shows that the thesis is concerned with creating a strategic management system Balanced Scorecard for university. The method is further complemented by the support of IT, so this is a modification of the Balanced Scorecard and this is call IT BSC, and automated support . The thesis is divided into two parts -- the theoretical and the practical. The first part is the description of the strategy and management, is presented to the Balanced Scorecard and description of design and implementation. At the end of the theoretical section summarizes the advantages and disadvantages of Balanced Scorecard. The first part is a summary of theoretical knowledge of available resources and literature. Practical work reflects the knowledge gained from the theoretical part. First are presented and analyzed the university, where Balanced Scorecard method is applied. There is described in detail and prepared a draft of the project of Balanced Scorecard. In conclusion the thesis evaluates the overall project and is made comparison between private and public university.

This diploma thesis is focused on designing a prototype Business Intelligence solution for a company operating in financial markets. The company does not possess a full-scaled system for measuring enterprise performance and performs this task by the means of manual data collection. The current system is not sufficient for covering the growing number of the com-pany's dealings. The theoretical part of the thesis deals with introducing basic principles of Enterprise Per-formance Management, Balanced Scorecard and, subsequently, Business Intelligence. The practical part covers the defined strategic goals of the company using the Balanced Sco-recard method. The discovered strategic goals are transposed into a strategic map. Metrics for measuring these goals are assigned to them. Only some of the goals are chosen for the implementation of the Business Intelligence solution. Source data for assessing the reached values are defined for the given indicators. Data from the data source were transposed into the data hub. Subsequently, an OLAP cube connected to a reporting tool for displaying the calculated metrics is created.

The main objective of this diploma thesis is the implementation of a pilot solution of Business intelligence in the laboratory company. This company is providing tests of samples of blood and urine. The diploma thesis is divided into two main parts. The first part contains theory. It describes the usage and components of the Business intelligence. Additionaly it describes the method Balanced scorecard and its usage in laboratory companies. The second part contains practical solution. At first there is a description of the company where is the solution implemented. In the next step the goals and metrics are determined on basis of the application of the method Balanced scorecard. The strategic map is created based on company goals. The last chapter contains a description of the implementation of the pilot solution and the description of created reports.

The concept of the Balanced Scorecard taking a part in the strategic management of a company, is a main focus of this thesis. There are the theoretical and methodological parts of the Balanced Scorecard characterized individually, as well as the development and the history of this concept. This thesis is dealing with a draft of the practical implementation of the mentioned methods. The practical part of the thesis is following the theoretical introduction where the practical part is focused on a practical application of the Balanced Scorecard method for a specific company. The company is specified by the Corporate Performance and Business Model Canvas by using the PESTEL Analysis, Porter's Five Forces Model and Financial SWOT Analysis. The company strategy is specified based on the previous conclusions. The set strategy is an underlies for a follow-up Balanced Scorecard, where causal links between the intended targets and the strategy are displayed in the Strategic Map. The implementation of the strategy to the everyday use of the company is a part of the thesis, as well.

This thesis is about Balanced Scorecard methodology and about information systems that support Balanced Scorecard in business. The main goals for the thesis are creating a design of Balanced Scorecard for an existing company and then design a BSC information system for this company. Business strategy management is introduced in the beginning of the theoretical part of this thesis. The description of each perspective of Balanced Scorecard follows. There is also a focus on BSC and strategy modifications over the time and one chapter is devoted to metrics, different types of metrics and relationships between them. Application part introduces the company used in the thesis. Based on the knowledge from the theoretical part the Balanced Scorecard is designed for this specific company and then an information system design is created.

No cenário atual, a gestão estratégia passa a ser uma forma de monitorar fatores internos e externos das empresas, considerando o ambiente em que estão inseridas, identificando oportunidades de mercado e novas formas de agregar vantagem competitiva. No entanto, para verificar os efetivos resultados dessa proposta de gestão, desenvolvemos este trabalho com o objetivo de entender como realizar a gestão estratégica em empresas de pequeno porte. O estudo de caso realizado tem foco no setor da construção civil de habitação de interesse social, que apresentou grande índice de crescimento na última década, devido a mudança da política habitacional federal que ampliou o volume de verbas disponibilizadas para incentivo a habitação popular no país. Esta realidade propiciou o aumento da demanda e, conseqüentemente, da concorrência. Assim, através da pesquisa realizada, que efetivou o acompanhamento da implantação e do desenvolvimento do planejamento estratégico embasado no mapeamento por indicadores proposto pelo Balanced Scorecard, obteve-se um modelo de mapeamento estratégico que possibilita a antecipação de ameaças e oportunidades, permite olhar o futuro e, com isso, elaborar estratégias que oportunizem a adaptação organizacional ao mundo em mutação.