Thesis (MSc)--University of Stellenbosch, 2007. / ENGLISH ABSTRACT: This study was initiated in October 2004 when Vizier Systems (Pty) Ltd approached the Department of Industrial Engineering at the University of Stellenbosch with a concept. They proposed that a fruit packing line be represented as a series of unit operations and suggested that the concept could be used to create a generic model that can be used to represent any packing line. After further discussions with Vizier about the concept and their reasons for requiring a generic model, a formal client requirement was formulated. It was decided that the generic modelling concept had to be tested in the citrus industry. Modelling theory was investigated and a generic modelling methodology was formulated by adapting an existing modelling methodology. The first few steps of the developed methodology led to industry data being gathered and several role-players in the citrus export industry being visited. An analysis of the data enabled the development of the necessary techniques to do distribution estimation and forecasting of the system input, which is fruit. The various processes were grouped into generic groups and detailed capacity calculations were developed for each process. The fruit parameter estimation techniques and capacity calculations were integrated into a five step modelling procedure. Once the generic model was set up to represent a specific packing line, the modelling procedure provided optimum flow rates, equipment setups and personnel allocations for defined production runs. The modelling procedure was then translated into a computer model. This allowed a complete capacity analysis of a packing line by incrementally varying the characteristics of the fruit input. The developed generic model was validated by comparing its predictions to the results of two production runs at an existing packing line. It was found that the generic model is able to adequately represent the packing line and that the fruit inputs and outputs can be accurately estimated. The concept proposed by Vizier, that a packing line can be generically modelled as a series of unit operations, was shown to be valid. / AFRIKAANSE OPSOMMING: Hierdie studie is in Oktober 2004 geïnisieer toe Vizier Systems (Pty) Ltd die Departement van Bedryfsingenieurswese aan die Universiteit van Stellenbosch met ’n konsep genader het. Hulle het aan die hand gedoen dat ’n vrugtepaklyn voorgestel kan word as ’n reeks eenheidsprosesse en dat die konsep gebruik kan word om ’n generiese model te skep om enige vrugtepaklyn te verteenwoordig. Na verdere samesprekings met Vizier oor die konsep en hul redes vir die noodsaaklikheid van ’n generiese model, is ’n formele kliëntebehoefte geformuleer. Daar is besluit dat die generiese modelleringskonsep in die sitrusbedryf getoets gaan word. Modelleringsteorie is ondersoek en ’n generiese modelleringsmetodologie is geformuleer deur ’n bestaande modelleringsmetodologie aan te pas. Die stappe van die ontwikkelde metodologie het gelei tot die insameling van data vanuit die industrie en verskeie rolspelers in die sitrus-uitvoerindustrie is besoek. ’n Analise van die data het die ontwikkeling van die tegnieke moontlik gemaak wat nodig was om verspreidingsberamings en voorspelling van die stelselinset – die vrugte – te doen. Die onderskeie prosesse is gegroepeer in generiese groepe en gedetailleerde kapasiteitsberekeninge is vir elke proses ontwikkel. Die vrugparameter beramingstegnieke en kapasiteitsberekeninge is geïntegreer in ’n vyf-stapmodelleringsprosedure. Nadat die generiese model opgestel is om ’n spesifieke paklyn voor te stel, het die modelleringsprosedure optimum vloeitempo’s, toerustingopstellings en personeeltoedelings vir die spesifieke produksielopie gegee. Die modelleringsprosedure is toe herlei tot ’n rekenaarmodel. Dit het ’n volledige kapasiteitsanalise van die paklyn moontlik gemaak, deur die eienskappe van die vruginset inkrementeel te varieer. Die ontwikkelde generiese model is gestaaf deur sy voorspellings te vergelyk met die resultate van twee produksielopies van ’n bestaande paklyn. Daar is bevind dat die generiese model in staat is om die paklyn voldoende voor te stel en dat dit die vruginsette en -uitsette akkuraat kon beraam. Die geldigheid van die konsep wat voorgestel is deur Vizier, naamlik dat ’n paklyn generies gemodelleer kan word as ’n reeks eenheidsprosesse, is bevestig.

Thesis (MScEng (Industrial Engineering))--University of Stellenbosch, 2009. / South Africa has a two-fold agricultural sector consisting of large-scale, industrialised, commercial farmers, as well as small-scale, resource poor subsistence farmers. One of the aspirations of the post-1994 South African Government is to rectify the imbalances in South African agriculture, where less than 20% of the farmers produce more than 80 % of total national agricultural products. In an attempt to improve supply from previously disadvantaged farmers, a land redistribution programme was launched with the goal of transferring 30% of total agricultural land to black farmers by 2014. However, farmers that are beneficiaries of the land transformation and redistribution programme often struggle to sustain the previous levels of productivity of the land. This is due to inexperience in macro-agriculture as well as a lack of resources. In such cases the beneficiaries revert back to subsistence type farming on previously productive and successful commercial farms. This phenomenon can have a devastating effect on the country’s food security, Gross Domestic Product, unemployment rates and the farmer’s prosperity and development opportunities. By reverting to small-scale farming, access to formal marketing chains is also restricted because of the economies of scales required to sustain a competitive supply to these markets. Urgent strategies are therefore required to improve the competitiveness of farmers who farm on a small scale due to restricted resources and inexperience. In this regard two proven theories to analyse industries for improved competitiveness exist, namely value chain analysis and clustering. Both are investigated in this study in order to determine their suitability for application in the emerging farming sector of South Africa. Value chain analysis has been widely applied to production and manufacturing industries (including agricultural production and agri-food manufacturing) to scrutinise production processes. Valuable insight into an industry’s strong and weak points can be gained by studying various factors. These include the inputs required for the manufacturing of the final product, the steps or processes required in the chain of events, the value added in each step, the contributors in the chain, as well as the linkages between the contributors. Knowledge is also gained regarding chain and process optimisation potential for improved competitiveness. The clustering of small firms to improve their ability to compete in formal markets has received a significant amount of academic interest over the past 100 years. In this regard it is important to determine the factors that influence competitiveness, and to develop strategies to improve the potential of small-scale manufacturing firms to compete with larger scale enterprises. The clustering or grouping of small firms to co-operate with each other and to compete against larger firms – as opposed to competing against each other – has resulted in improved competitiveness for many small firms across the world. A number of common key success factors for improving the competitiveness of smallscale, resource poor farmers are identified in this study through the investigation of a host of case studies. The results from these case studies also provide adequate evidence that the analysis and upgrading of value chains, as well as the promotion of collective action by small farmers, are key components for improving competitiveness and market access. This study focuses on the development of a framework to guide the development of strategies for improving competitiveness amongst small-scale, resource poor farming industries, including a production cost analysis sheet to calculate the competitiveness of farmers in this sub-sector. The Framework is also evaluated for its functionality by looking at the implementation thereof amongst a group of emerging farmers in the Western Cape.

Thesis (MScEng (Industrial Engineering))--University of Stellenbosch, 2007. / Product Lifecycle Management (PLM) is defined as the business activity of managing a company's products across the product lifecycle. Product Data Management (PDM) systems are the primary system component of PLM. The focus of this research is on the implementation of PDM software within the context of PLM. Fifty percent of all PLM projects fail. Failure implies no bottom-line benefit is achieved with the implementation. The main reason for failure is not the technology but the implementation approach used. The research question addressed by this thesis is: How can it be ensured that bottom-line benefit is achieved with the implementation of PLM technology? The Necessary but not Sufficient (N&S) solution is based on Theory of Constraints principles and was developed to help achieve significant bottom-line benefit with the implementation of new technology. This is accomplished through focusing on the removal of limitations (something that prevents the company from better achievement of its goal of increasing profit) as well as addressing the necessary organisational changes (the N&S solution refers to the changing of customs, habits, policies, procedures, metrics and behaviour). This research applies the N&S solution to the PLM software environment in order to address the research question. The outcome of the project is an implementation methodology that will ensure bottom-line benefit will be achieved with the implementation of PLM software. This implementation methodology was applied to a practical case study from an analysis point of view and was validated with cause and effect logic.

Thesis (MScEng (Industrial Engineering))--University of Stellenbosch, 2008. / Call centres form an increasingly important part of the modern day business environment and perform an important role in the strategic and operational aspects of organisations. Call centres have emerged and developed to provide efficient and cost effective communication channels between organisations and their customers. Call centres are often the largest or only channel used to access customers or for customers to access organisations. Early call centres were seen as cost centres and operated in a similar manner, often resulting in poor and unsatisfactory performance. Modern call centres are being approached in a different way. They are aligned with the strategic objectives of the organisation and are seen as performance centres and revenue drivers. Modern call centres are dynamic and complex organisations, both technologically and operationally. Performance objectives are often conflicting and controlling parameters have to be finely balanced in a volatile environment. It is therefore imperative to utilise call centres effectively and efficiently. This can only be achieved by a structured and scientific operations research based approach. The research was initiated by the requirement of a call centre design and implementation as part of a larger business process reengineering project. The thesis provides an overview of the call centre environment and operational aspects. A structured call centre design model is reviewed and two aspects namely workforce management and performance management are found to form the core of the design and operations activities. The call centre design model is then integrated with the proposed workforce management and performance management models. These models are developed using scientific operations research approach. The structured modelling approach is then used to guide the design, operation, and optimisation of the call centre of the case study. The structured and scientific operations research based approach proved to be of great significance when confronted with the dynamic and complex call centre environment. Through using the structured approach the design, operation, and optimisation activities could be conducted successfully and performance objectives were reached.

Thesis (MScEng (Industrial Engineering))--University of Stellenbosch, 2008. / Robot control by TCP/IP communication is investigated in this thesis for existing robots used in tertiary education. The request for newer software for robotic computer control came from the University of Stellenbosch Industrial Engineering department where existing software dating back to 1988 is still in use. A thorough investigation into the research and technologies available is followed by a discussion on the proposed software to adhere to the requirement of compatibility with existing languages in use by the department and provide tools to assist in future research in robotic manipulators and control. The proposed software solution uses a client/server model running over an IP-based network providing online and offline programming with visual feedback by means of video streaming and 3D simulations, developed as separate modules combined into an effective tool for future research and development.

Thesis (MScEng (Industrial Engineering))--Stellenbosch University, 2008. / Passenger cars are either imported to or assembled in South Africa, and then distributed to the customer. An important part of the supply chain is formed by the auto carrier companies who do this distribution. The basis of this thesis is a study that was executed in collaboration with a South African auto carrier company, and the objective was to improve the long-distance auto carrier fleet management through improved tactical operational policies. These policies focus on application of the fleet by assigning transportation vehicles to routes, as well as the business rules that must be followed at pick-up and drop-off locations. Several rules were developed during this study, which, together with specific transportation vehicle (carriers) assignments, form operational scenarios. The quality of each scenario was evaluated using discrete event simulation over a six month time-span, and considering four decision parameters simultaneously. These parameters are 1) useful kilometres travelled by the long-distance carriers, 2) empty kilometres travelled by the same long-distance carriers, 3) the expected number of cars waiting to be transported and 4) the expected time it takes to deliver a car to its destination. A high level of uncertainty prevails in these transportation operations, while fluctuating demand calls for the dynamic allocation and management of carriers in order to sustain an acceptable service level in a cost-effective manner. The best tactical policies should maximize the number of cars delivered on time at the lowest cost. Major constraints considered are staff- and maintenance schedules. While searching for the best of several scenarios, multiple, conflicting criteria had to be evaluated, as mentioned above. Two multi-criteria decision analysis (MCDA) methods were used namely SAW and TOPSIS, while the Mahalanobis distance method was also applied as an evaluation technique. These methods were used to rank scenarios. Additionally, the application of Portfolio theory and the efficient frontier was investigated for applicability to the problem studied. An analogy to the efficient frontier providing an additional means for scenario selection and evaluation was developed. The result of this study provides the decision maker of the auto carrier company with a tactical decision aid, consisting of the MCDA and Mahalanobis scenario rankings, a cost-benefit graph and a fleet portfolio efficient frontier, to aid long-distance carrier management. Additionally, a sensitivity analysis was also done for strategic planning concerned with the sufficient long-distance carrier fleet size. The first part of this thesis comprises a study of literature in which freight operations, auto carrier studies and the auto carrier context in South Africa are investigated. The problem is formulated and a suitable formulation and solution tool identified. Multi-criteria decision analysis is also investigated in order to enable scenario evaluation. The solution development phase consisted of the simulation model concept development, acquisition of input data, model verification and validation, scenario construction, simulation execution, and analysis of results.

Thesis (MScEng (Industrial Engineering))--University of Stellenbosch, 2006. / South Africa has an uneven distribution of economic wealth. The political history of recent decades is the main reason for this phenomenon and has led to a situation where vast numbers of citizens did not receive the necessary training and development to embark on self-employment or to be employed at existing companies. These circumstances place a burden on the present government to fight poverty and crime, and in return establish national well being and economic stability. It requires them to find innovative ways by which they can promote business development and create sustainable jobs for unemployed people. Various programmes to improve the delivery of essential social services to the majority of the population are under way. However, the vast numbers of people in desperate need for employment or other income generating activities outstrip the support programmes already implemented by the government. Actions from the government are aimed at supporting and training previously disadvantaged entrepreneurs to become active contributors to the economy. One method of generating employment opportunities is through the deployment of SMMEs (Small Medium and Micro Enterprises) that can operate as part of the formal economy. “South Africa's 2-million small businesses represent 98% of the country's total number of firms, employ 55% of the labour force and contribute 42% of the country's wage bill. Yet 87% of these enterprises are survivalist and operate outside the formal economy” (Le Roux, 2006).1 Ideally, one would like to see previously disadvantaged entrepreneurs as owners of these SMMEs. However, these entrepreneurs do not necessarily have the capacity to take up business responsibilities and management. This research project focuses mainly on situations in the South African economic environment with specific attention given to SMMEs. The primary objective is to find a sustainable solution that ensures effective and successful deployment of SMMEs. A solution is proposed in the form of a Business Framework where similar informal SMMEs are grouped together to operate under a governing body. This governing body (Business Framework) provides the necessary infrastructure to support the development of products and services within these SMMEs. Entrepreneurs and SMMEs affiliated to this Business Framework are nurtured till they are mature enough to partake in the formal economy. The Business Framework therefore focuses on the possibilities of incorporating survivalist 1 Source: Business Day, June 27, 2006.(informal) SMMEs with formal economic activities and by doing so, tries to improve their sustainability and create long-term income generating enterprises. Development of such a Business Framework requires investigations of the economic circumstances in which these SMMEs operate. This includes a study of current government support programmes and the influences of the formal and informal economies on each other. Various engineering tools and methodologies are applied to evaluate and characterise these SMMEs. Through the use of Enterprise Life Cycle and Value Chain analyses, internal business processes of informal SMMEs are studied and shortcomings in terms of business processes are identified. A GAP-Analysis is performed and from this a list of requirements is drawn up that the Business Framework should fulfil. A generic Business Framework is developed using the Zachman Enterprise Reference Architecture. This concept of a Business Framework is tested by means of a case study and documented at the end of the report. This document serves not only to describe project related issues from an academic perspective, but shares a concept that can be used by governments and private organisations to deploy business development more dynamically and effectively.

Thesis (MScEng (Industrial Engineering))--University of Stellenbosch, 2008. / The aim of this research was to investigate new product development practices for application to small businesses. Although larger companies, in general, have well-established practices from which smaller companies can benefit, product development in smaller businesses tends to be less formalised and less well described. Hence, this research is aimed at breaching this gap and addressing the need of the small business environment. The first few chapters of the study describe the investigation of product development in its general form. This provides an overview of what product development and the execution of the process in particular entails. Control mechanisms that are used to counter and manage unwanted behaviours that may occur during the process are also discussed. A generic product development process is then discussed in detail, based on research carried out on small- and medium-sized enterprises. The initial literature discussion in the first few chapters thus highlights the need to control and manage product development, and shows where pitfalls occur that could be detrimental to product success. This is followed by an investigation to establish the extent to which companies realise the impact the development process could have on product success. As the focus of this study revolves around small businesses that are growing, the use of phase review criteria as it pertains to companies with well-established product development practices was investigated, together with the role of product development in other business activities. The most important aim of this study was to develop a new product development framework that could be used in the small business environment. Seven key best practices were eventually identified, which are discussed in turn, together with their key underlying and component principles. The results are summarised and used to draw up the framework. The framework is summarised in a way that provides concise detail, which makes it useful even without any accompanying information. The last part of the study was aimed at validating the results of the framework. This was done by means of a survey and one-on-one interviews with a group of carefully selected participants who were involved in small businesses developments. The participants completed a questionnaire indicating the relevance of the framework for their enterprises. Useful information was obtained through this feedback and this yielded positive results. Having validated the framework for application in the small business environment, the thesis ends with the proposals for improving the framework.

Thesis (MScEng (Industrial Engineering))--Stellenbosch University, 2008. / In the context of intervertebral disc replacement and customized implants, human simulation studies are of great importance. Simulation models need input data. This study investigated different in vivo motion capturing methods to capture spinal kinematics that will serve as input for simulation models. Available scanning and motion capturing techniques for capturing cervical kinematics range from simple clinical methods, to expensive specialized equipment and software. With a variety of technologies comes a variety of applications. In this study the focus is on capturing the kinematics of the cervical spine. An important distinction was made between two types of motion capturing technologies: external motion capturing and internal imaging technologies. The available external motion capturing technologies pose many advantages in terms of cost, safety, simplicity, portability and producing accurate three dimensional position and orientation. However, the ability for external motion capturing technologies to give accurate information on the movements at each vertebral level is doubted by critics reasoning that the true vertebral motion is concealed by the skin and soft tissue. Although it would be ideal to use external motion capturing systems, one needs to be confident that these surface markers or sensors truly reflect the vertebral motion at each vertebral level. An empirical study was conducted to evaluate the relationship between motion captured on the skin surface and motion of the vertebrae. Twenty-one subjects received low dosage X-rays, while radio opaque markers were attached to the skin at each respective vertebral level. The motion of external markers and that of the vertebrae could be seen simultaneously on one medium. In the empirical study, two outputs were achieved. Firstly, intervertebral kinematic data, for use in further simulation studies was obtained. Secondly, the relationship between surface markers and vertebrae in different motion instances was investigated. Distance and angle parameters were constructed for vertebral prediction from skin surface markers. The causes of variation in these parameters were identified by investigating the correlations of these parameters with anthropometrical variables. Strong correlations of the parameters were observed in flexion, but in extension, especially full extension, the correlations were poor to insignificant. It was concluded that in neutral, half flexion and full flexion it is possible to predict the vertebral position from surface markers by using the parameters and anthropometrical variables. In half extension this prediction would be less accurate and in full extension alternative methods should be investigated for external motion capturing.

Thesis (MScEng (Industrial Engineering))--University of Stellenbosch, 2009. / Thesis presented in partial fulfilment of the requirements for the degree of Master of Engineering Science at Stellenbosch University / ENGLISH ABSTRACT: Innovation capability is undoubtedly an essential attribute for organizations that wish to survive and grow in a modern economy. Innovation is however widely misunderstood and subsequently mismanaged. Common misconceptions include that innovation only consists of a single moment of inspiration, and that it is therefore dependent on a single person or department within the organization. In reality the Innovation Process has a distinct life cycle and involves a wide array of roleplayers. Effective innovation management is reliant on efficient cooperation between these role-players. This cooperation however extends beyond collaborative organizational structure, bilateral agreements and partnership contracts. Role-players in the Innovation Process form a Knowledge Supply Chain and should be connected in a way that promotes knowledge exchange between them. Several modern approaches to Knowledge Management are available, but few grasp the complexity of Innovation. A wide variety of knowledge sources and formats exist within a set of parties like those involved in Innovation. The preferred Knowledge Management strategy to accompany the Innovation Process should therefore take a holistic view on knowledge while embracing its dynamic nature. Knowledge Networks provide exactly this approach by encompassing a number of people and resources and the relationships between them. These actors within the network are allowed to capture, transfer and create knowledge for the purpose of creating value. This Knowledge Network is supported by a Knowledge Network Architecture consisting of a combination of organizational and information system tools. On an organizational front, the Knowledge Network Architecture is customized to reach across organizational boundaries, thereby creating the collaborative environment that is needed to support the Innovation Process. By allowing actors from different organizations to join the network, an Integrated Knowledge Network is formed. The Information and Communication Technology element of a Knowledge Network Architecture that suits the needs of the Innovation Process features an online Information System. This Information System employs a network model in its approach to the handling of content and supports all the knowledge transfer and creation processes within the Knowledge Network. Although such an Information System provides a single point of entry to the network’s knowledge base, it may be configured to allow access to individuals from multiple organizations. This functionality links it to the requirements of an Integrated Knowledge Network, thereby combining the elements of the Knowledge Network Architecture to form a solution framework instead of remaining modular tools. Fully supporting the Innovation Process within an Information System Architecture does however involve more than simply connecting role-players and facilitating knowledge management between them. Successful Innovation Management requires an understanding of the full Innovation Life Cycle, and ensuring that a comprehensive roadmap is followed to guide innovation projects that develop within the Integrated Knowledge Network. The required Information System should therefore facilitate an Integrated Knowledge Network, while providing support for the full life cycle of innovation projects that develop within the network. This study develops an architecture specification that functionally describes the aforementioned Information System. Using this architecture specification as a guideline, the Information System is subsequently designed and developed with the use of an online content management toolset and a showcase of the system’s functionality is provided. / AFRIKAANSE OPSOMMING: Innoveringsvermoë is ‘n kritiese eienskap vir organisasies wat poog om in ‘n moderne ekonomie te oorleef en te groei. Innovasie word egter gereeld misverstaan en gevolglik wanbestuur. Algemene wanopvattings sluit in dat Innovasie slegs ‘n oomblik van inspirasie behels en daarom slegs van individue of ‘n enkele departement binne die organisasie afhang. In realiteit word die Innovasieproses deur ‘n definitiewe lewenssikuls gekenmerk en neem ‘n wye verskeidenheid rolspelers daaraan deel. Effektiewe Innovasiebestuur maak tot ‘n groot mate op doeltreffende samewerking tussen bogenoemde rolspelers staat. Hierdie samewerking strek egter verder as kollaboratiewe organisasiestrukture, bilaterale ooreenkomste en gevestigde vennootskappe. Rolspelers in die Innovasieproses vorm ‘n Kennisvoorsieningsketting en moet verbind word op ‘n wyse wat die uitruil van kennis tussen hulle bevorder. Daar is verskeie moderne benaderings tot Kennisbestuur, maar weinig van hierdie strategieë spreek die volle kompleksiteit van Innovasie aan. ‘n Wye verskeidenheid kennisbronne en –formate bestaan tussen ‘n groep rolspelers soos dié wat in die Innovasieproses betrokke is. Die ideale Kennisbestuurstrategie om die Innovasieproses te vergesel moet daarom ‘n holistiese uitkyk op kennis bied en terselfdertyd die dinamiese aard daarvan in ag neem. Kennisnetwerke bied dié benadering deur ‘n aantal persone en hulpbronne, asook die verhoudinge tussen hulle, te omsluit. Hierdie spelers in die netwerk word toegelaat om kennis onderling vas te vang, oor te dra en te skep met die doel om waarde te genereer. Laasgenoemde Kennisnetwerk word ondersteun deur ‘n Kennisnetwerkargitektuur wat uit ‘n kombinasie van organisatoriese en inligtingstelselgereedskap bestaan. Op die organisatoriese front word die Kennisnetwerkargitektuur pasgemaak om oor organisasiegrense te strek. Die kollaboratiewe omgewing wat benodig word om die Innovasieproses te ondersteun, word hierdeur geskep. Deur spelers vanuit verskillende organisasies toe te laat om by die netwerk aan te sluit, word ‘n Geïntegreerde Kennisnetwerk gevorm. Die Inligting- en Kommunikasietegnologie onderafdeling van ‘n Kennisnetwerkargitektuur wat die Innovasieproses pas, sluit onder andere ‘n aanlyn Inligtingstelsel in. Hierdie Inligtingstelsel gebruik ‘n netwerkmodel in sy benadering tot inhoudsbestuur en behoort verder alle kennisoordrag en – skeppingsprosesse binne die Kennisnetwerk te ondersteun. Hoewel so ‘n Inligtingstelsel die ‘n enkele toegangspunt tot die netwerk se kennispoel bied, kan dit opgestel word om toegang aan indiwidue vanuit verskillende organisasies te verleen. Hierdie funksionaliteit koppel dit dus aan die behoeftes van ‘n Geïntegreerde Kennisnetwerk en verenig die verskillende onderafdelings van die Kennisnetwerkargitektuur. Die Kennisnetwerkargitektuur vorm gevolglik ‘n oplossingsraamwerk, eerder as ‘n modulêre gereedskapstel. Om die Innovasieproses volledig binne ‘n Inligtingstelsel te ondersteun verg egter meer as om die onderskeie rolspelers te verbind en kennisbestuur tussen hulle te fasiliteer. Suksesvolle Innovasiebestuur verg begrip vir die volle Innovasielewenssiklus en die gebruik van ‘n omvattende padkaart om innovasieprojekte (wat binne die Geïntegreerge Kennisnetwerk ontwikkel) te lei. Die verlangde Inligtingstelsel fasiliteer dus ‘n Geïntegreerde Kennisnetwerk en ondersteun terselfdertyd die volle lewenssiklus van innovasieprojekte wat uit die netwerk spruit. Hierdie studie ontwikkel ‘n argitektuurspesifikasie wat die bogenoemde Inligtingstelsel op ‘n funksionele vlak beskryf. Met hierdie argitektuurspesifikasie as riglyn, word die Inligtingstelsel met behulp van ‘n aanlyn inhoudsbestuurgereedskapstel ontwerp en ontwikkel. Ten slotte word die stelse se funksionaliteit gedemonstreer.