Multi-service transport hubs provide a potential opportunity to achieve sustainability and emission goals and have been in contemporary research and policy discussions, however, mostly in the passenger transport sector. In Urban logistics, the delivery vehicles leaving a warehouse or a consolidation centre entering the city to deliver goods are usually filled to a certain capacity during their onward journey and when the goods are delivered, they return mostly empty during their return journey. In Urban waste management, the waste collection vehicles leaving from a waste collection centre into the city are almost empty during the onward journey and are filled to a certain capacity during their return journey, which is the opposite. To address this underutilized capacity issue, in 2017, in the city of Stockholm, a new type of Urban logistics hub was created through the Älskade Stad initiative which combined the urban logistics flows with the urban waste management flows reducing the number of vehicles required and reducing the empty space in the vehicles during both the onward and return journeys. This type of hub consolidates deliveries acting as an urban consolidation centre and also consolidates wastes, acting as a waste management centre. Due to the central nature of the hub, it can also include other services. The study coins a new term called ‘Cologistics Hub’ for this type of hub and investigates the scenarios in which Cologistics hubs are required and then builds the business models suitable for these scenarios and for maximum scalability. It identifies different types of stakeholders that can be part of the Cologistics hub ecosystem. Along with this, the study analyses different types of flows involved in a Cologistics hub, maps the business ecosystem, and identifies added values for all types of identified stakeholders in the ecosystem. In addition to this, this study analyses the perception of Cologistics hubs among the identified stakeholders and compares how the stakeholders perceive their current business-as-usual solution for urban logistics and waste management versus the Cologistics hub solution. In the end, the study provides a step-by-step strategy to follow using different conceptual frameworks used in this research for implementing a scalable Cologistics hub solution.

Dans cette thèse, nous nous intéressons à la gestion des flux de marchandises en zone urbaine aussi appelée logistique du dernier kilomètre, et associée à divers enjeux d’actualité : économique, environnemental, et sociétal. Quatre principaux acteurs sont concernés par ces enjeux : chargeurs, clients, transporteurs et collectivités, ayant chacun des priorités différentes (amélioration de la qualité de service, minimisation de la distance parcourue, réduction des émissions de gaz à effet de serre, …). Face à ces défis dans la ville, un levier d’action possible consiste à optimiser les tournées effectuées pour la livraison et/ou la collecte des marchandises. Trois types de flux urbains sont considérés : en provenance ou à destination de la ville, et intra-urbains. Pour les flux sortants et entrants dans la ville, les marchandises sont d’abord regroupées dans un entrepôt situé en périphérie urbaine. S’il existe plusieurs entrepôts, le problème de planification associé est de type Location Routing Problem (LRP). Nous en étudions une de ses variantes appelée Capacitated Location Routing Problem (CLRP). Dans cette dernière, en respectant la contrainte de capacité imposée sur les véhicules et les dépôts, la localisation des dépôts et la planification des tournées sont considérées en même temps. L’objectif est de minimiser le coût total qui est constitué du coût d’ouverture des dépôts, du coût d’utilisation des véhicules, et du coût de la distance parcourue. Pour tous les flux, nous cherchons également à résoudre un problème de tournées de type Pickup and Delivery Problem (PDP), dans lequel une flotte de véhicules effectue simultanément des opérations de collecte et de livraison. Nous nous sommes focalisés sur deux de ses variantes : la variante sélective où toutes les demandes ne sont pas toujours satisfaites, dans un contexte de demandes appairées et de sites contraints par des horaires d’ouverture et fermeture (Selective Pickup and Delivery Problem with Time Windows and Paired Demands, ou SPDPTWPD). La seconde variante étudiée est l’extension de la première en ajoutant la possibilité d’effectuer les transports en plusieurs étapes par l’introduction d’opérations d’échanges des marchandises entre véhicules en des sites de transfert (Selective Pickup and Delivery with Transfers ou SPDPT). Les objectifs considérés pour ces deux variantes de PDP sont de maximiser le profit et de minimiser la distance. Chaque problème étudié fait l’objet d’une description formelle, d’une modélisation mathématique sous forme de programme linéaire, puis d’une résolution par des méthodes exactes, heuristiques et/ou métaheuristiques. En particulier nous avons développé des algorithmes basés sur une métaheuristique appelée Particle Swarm Optimization, que nous avons hybridée avec de la recherche locale. Les approches sont validées sur des instances de différentes tailles issues de la littérature et/ou que nous avons générées. Les résultats sont analysés de façon critique pour mettre en évidence les avantages et inconvénients de chaque méthode. / In this thesis, we are interested in the management of goods flows in urban areas, also called last mile logistics, and associated with various current issues: economic, environmental, and societal. Four main stakeholders are involved by these challenges: shippers, customers, carriers and local authorities, each with different priorities (improving service quality, minimizing the travelling distance, reducing greenhouse gas emissions, etc.). Faced with these challenges in the city, one possible action lever is to optimize the routes for the pickup and/or delivery of goods. Three types of urban flows are considered: from or to the city, and intra-urban. For outgoing and incoming flows into the city, the goods are first grouped in a warehouse located on the suburban area of the city. If there are several warehouses, the associated planning problem is the Location Routing Problem (LRP). We are studying one of its variants called the Capacitated Location Routing Problem (CLRP). In this problem, by respecting the capacity constraint on vehicles and depots, the location of depots and route planning are considered at the same time. The objective is to minimize the total cost, which consists of the cost of opening depots, the cost of using vehicles, and the cost of the travelling distance. For all flows, we are also looking to solve a Pickup and Delivery Problem (PDP), in which a fleet of vehicles simultaneously carries out pickup and delivery operations. We focus on two of its variants: the selective variant where not all requests are satisfied, in a context of paired demands and time windows on sites (Selective Pickup and Delivery Problem with Time Windows and Paired Demands, or SPDPTWPD). The second studied variant is the extension of the first one by adding the possibility of carrying out transport in several stages by introducing operations for the exchange of goods between vehicles at transfer sites (Selective Pickup and Delivery with Transfers or SPDPT). The considered objectives for these two variants of PDP are to maximize profit and to minimize distance. Each studied problem is formally described, mathematically modelled as a linear program and then solved by exact, heuristic and/or metaheuristic methods. In particular, we have developed algorithms based on a metaheuristic called Particle Swarm Optimization, which we have hybridized with local search operators. The approaches are validated on instances of different sizes from the literature and/or on instances that we have generated. The results are critically analyzed to highlight the advantages and drawbacks of each method.

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The supply chain is broad and includes actions that must serve customers quickly, safely and cost . However , the lack of planning to meet these actions causes a lot of quality in service delivery is compromised , which leads to dissatisfaction for the end consumer. One of the biggest impacts on the speed of deliveries by delivery vehicles is the provision of loading into the trunk , ie , how much easier is access to goods , the faster delivery and, thus , more customers can be served in the same time; which will certainly lead to greater vehicle productivity in number of deliveries per day . This work shows the two main models used in vehicle loading attacked distributors and their impact on delivery time and , as a consequence , the speed to serve customers . A technique for the study of linear two charging models for a company of urban and interurban freight distribution with data from 2006 schedule was used . The results indicate that the loading model with separation of cargoes city is more productive than the most commonly used model , without any kind of separation . It is hoped that this work will assist distribution companies in the speed of customer service and improving the service level of the supply chain . / A cadeia de suprimentos é ampla e envolve ações que devem atender os clientes com rapidez, segurança e baixo custo. Porém, a falta de planejamento para cumprir com essas ações faz com que muito da qualidade na prestação do serviço seja comprometida, o que gera insatisfação para o consumidor final. Um dos maiores impactos na rapidez das entregas por veículos de distribuição é a disposição do carregamento dentro do baú, ou seja, quanto mais fácil for o acesso às mercadorias, mais rápido será a entrega e, com isso, mais clientes poderão ser atendidos no mesmo período de tempo; o que certamente implicará em uma maior produtividade do veículo em número de entregas por dia. Este trabalho mostra os dois principais modelos de carregamento de veículos utilizados em atacados distribuidores e seus impactos no tempo de entrega e, como consequência, a rapidez em atender os clientes. Foi utilizada uma técnica de programação linear para o estudo de dois modelos de carregamento para uma empresa de distribuição urbana e interurbana de mercadorias com dados do ano de 2006. Os resultados encontrados indicam que o modelo de carregamento com separação por cidade das cargas é mais produtivo que o modelo mais comumente usado, sem qualquer tipo de separação. Espera-se que este trabalho auxilie as empresas distribuidoras na rapidez de atendimento aos clientes e na melhoria a do nível de serviço da cadeia de suprimentos. / Mestre em Engenharia Civil

With the increase in the growth of the e-commerce sector since the past decade, the pressure has been progressively more applied to the operations and supply chain. As the pandemic has pushed the companies to provide services at the customer doorstep due to the difficulties in accessing services from brick-and-mortar stores, the logistical operation of the companies is continuously put under pressure. Though the performance aspect of the supply chain operations is achieved as per company’s objectives, the sustainability part is always overlooked. For any logistics provider, the last mile is considered as one of the main deterrents in their supply chain operations. Some of the main factors include performance of the distribution process, delivery time window, level of service, congestion in the urban area, etc. The above and some other factors make it extremely difficult for the logistics provider to be sustainable in their operations.  There is a growing interest among the logistics provider to use electric vehicles in urban logistics. In particular, light electric vehicles are considered to be a valid alternate for fossil fuel powered sprinters or vans. The purpose of the study is to identify the logistical, technological and infrastructural challenges associated with implementing electric vehicles with refrigeration system in delivering e-groceries in cities. The thesis follows the methodology of collecting data from developed electric vehicle and analysing the data to identify the feasibility of implementing electromobility in last mile delivery. In order to identify the commercial application of electromobility, the collected data is applied in the developed simulation model. The scenario-based analysis has been used in the data collection and in simulation modelling experimentation. The scenario analysis has been used to have an in-depth understanding of all the possible outcomes. The results from the test observations provided data for further studies while the results from simulation modeling presented evidence for the effective application of electric vehicles in delivering e-groceries in last-mile. The comparison of electric vehicle (EV) with fossil fuel powered vehicle provided the strong performance of EV’s in terms of environmental, operational, and socio-economic aspects. The thesis provides new knowledge in the area of electromobility in last-mile research and also proposes potential future work which will be assisting the forthcoming research in advancing the boundary of the research topic. / Med den ökade tillväxten inom e-handelssektorn sedan det senaste decenniet har trycket successivt applicerats mer på verksamheten och leveranskedjan. Eftersom pandemin har drivit företagen att tillhandahålla tjänster utanför kunddörren på grund av svårigheterna att få tillgång till tjänster från tegelbutiker, sätts företagens logistiska drift kontinuerligt under press. Även om prestandaaspekten av leveranskedjans verksamhet uppnås enligt företagetsmål, förbises alltid hållbarhetsdelen. För alla logistikleverantörer betraktas den sista milen som en av de främsta avskräckningarna i deras leveranskedja. Några av huvudfaktorerna inkluderar distributionsprocessens prestanda, leveranstidsfönster, servicenivå, trängsel i tätorten etc. Ovanstående och några andra faktorer gör det extremt svårt för logistikleverantören att vara hållbar i sin verksamhet.  Det finns ett växande intresse bland logistikleverantören att använda elfordon i stadslogistik. I synnerhet anses lätta elfordon vara ett giltigt alternativ för sprinter eller skåpbilar som drivs med fossila bränslen. Syftet med studien är att identifiera de logistiska, tekniska och infrastrukturella utmaningarna i samband med att implementera elfordon med kylsystem för att leverera e-livsmedel i städer. Avhandlingen följer metodiken för att samla in data från utvecklade elfordon och analysera data för att identifiera genomförbarheten av att implementera elektromobilitet i sista mils leverans. För att identifiera den kommersiella tillämpningen av elektromobilitet, tillämpas den insamlade informationen i den utvecklade simuleringsmodellen. Den scenariobaserade analysen har använts i datainsamlingen och i simuleringsmodellexperiment. Scenarioanalysen har använts för att få en fördjupad förståelse av alla möjliga utfall. Resultaten från testobservationerna gav data för ytterligare studier medan resultaten från simuleringsmodellering presenterade bevis för den effektiva tillämpningen av elfordon för att leverera e-livsmedel på sista milen. Jämförelsen av elfordon (EV) med fossilbränsledrivna fordon gav elbilarnas starka prestanda när det gäller miljömässiga, driftsmässiga och socioekonomiska aspekter. Avhandlingen ger ny kunskap inom området elektromobilitet inom forskning på sista milen och föreslår även potentiellt framtida arbete som kommer att hjälpa den kommande forskningen att flytta fram gränsen förforskningsämnet.

La logistique urbaine, et celle du dernier kilomètre notamment, est un sujet de préoccupation majeure pour les villes d’aujourd’hui. Pour répondre à cette préoccupation, nous avons établi dans le chapitre introductif un historique de la problématique de la logistique urbaine pour mieux comprendre son développement au fil des années, permettant ainsi de déduire qu’il est fondamental d’étudier la globalité de la chaîne de distribution dans ce travail de thèse pour mieux résoudre la problématique de la logistique urbaine. En revanche, nous étions confrontés à un sujet redoutable par sa complexité et l’absence de données complètes et fiables. De plus, nous assistons dans les dernières années, à une multiplication des schémas logistiques que ce soit pour la livraison des magasins à partir des entrepôts des fournisseurs ou pour l’approvisionnement des clients à partir des surfaces de vente.De ce fait, nous avons fixé comme objectif d’identifier toutes les organisations logistiques existantes et émergentes en France et ailleurs (deux séjours d’un an en Angleterre et en Suisse). Pour ce faire, nous avons déterminé dans le deuxième chapitre les paramètres de différenciation des modes d’organisation en amont (de l’entrepôt du fournisseur à la surface de vente) et en aval de la chaîne (de la surface de vente au domicile du client). Or il n’existe pas aujourd’hui de bilan économique et environnemental complet permettant d’arbitrer entre différentes formes de distribution classiques et à distance en tenant compte des particularités des familles des produits (non alimentaires, secs, frais, surgelés) et de la diversité de leurs modes de livraison.Face à ces contraintes de taille, nous avons eu recours aux enquêtes de terrain dans ce travail de recherche, qui ont été l’occasion de nouer de très nombreux contacts avec les acteurs de la grande distribution, permettant ainsi de recueillir des données techniques et économiques de première main et inédites jusqu’ici. En plus de la résolution du verrou empirique dans le troisième chapitre, ce travail de thèse a permis également de lever des verrous méthodologiques relatifs à la reconstitution et à l’évaluation des coûts et des émissions logistiques (pour les entrepôts de stockage et les plateformes de transit en amont ; et pour les surfaces de vente et les plateforme de mutualisation en aval) et des coûts et des émissions des véhicules de transport (des articulés et des porteurs en amont ; et des VUL, voitures particulières, transports publics, deux roues, et marche à pied en aval). Enfin, ce travail de thèse a permis d’aboutir à la construction d’une base de données et la mise au point d’un outil d’aide à la décision permettant ainsi de déduire, dans le quatrième chapitre, les bilans économique et environnemental de la globalité de la chaîne depuis l’entrepôt du fournisseur jusqu’au domicile du ménage. Cet outil devrait se révéler très utile pour les politiques publiques, les stratégies futures des grands distributeurs et leurs prestataires logistiques afin de privilégier les modes d’organisation économes et durables, et même pour le client final afin d’estimer les coûts et les émissions de ses actes d’achat dans les différentes alternatives de vente classique et à distance. / Urban logistics and the last mile in particular, is a major concern for cities today. To address this concern, we have established in the introductory chapter a history of the problem of urban logistics. This allows a better understanding of its development over the years, and deducing that it’s essential to study the supply chain in its entirety to better solve the problem of urban logistics. However, we were faced with a daunting task: the lack of comprehensive and reliable data. In addition, there has been a multiplication of distribution channels in recent years. This includes the delivery from warehouses to stores and further to households from the retail space.Therefore, we intended to identify all existing and emerging logistics organizations in France and beyond (one year exchange stay in England and Switzerland for research purposes). To do this, we established in the second chapter certain parameters that differentiate the logistics modes of various organizations upstream (from manufacturers to retail stores) and downstream (from retail stores to households). Unfortunately, there does not exist any economic and environmental assessment to settle between different forms of traditional and modern electronic distribution, by taking into account the various characteristics of different products families (non-food, dry, fresh, frozen) and the diversity of their delivery modes.Faced with constraints of such size, we conducted surveys with different actors of distribution channels, which provided the opportunity to make contacts, thus collect firsthand and so far unpublished technical and economic data. In addition to the resolution of empirical inadequacy in the third chapter, this research also helped to develop a methodological approach related to the reconstruction and evaluation of logistics costs and emissions (in warehouses, transit platforms, retail stores and shared platforms) and also the costs and emissions of vehicles (trucks, delivery van, cars, public transport, bikes, motorbikes and walking).Finally, this research has lead to the construction of a database and the development of a decision support tool to infer, in the fourth chapter, the economic and environmental appraisal of the entire supply chain from the supplier's warehouse to the final customer. This tool can be useful for public policy, future strategies of retailers and Third-Party Logistics providers to focus on efficient and sustainable modes of organization, and even it will benefit the customer to estimate the costs and emissions of its acts of purchase in classic and e-grocery shopping.