The impact of globalisation and advanced information technology on service and knowledgebased industries in South Africa contributes to these workplaces becoming increasingly virtual. Virtual teams can be seen as a mechanism that organisations could use to increase their orientation for change through enhancing and integrating key organisational resources such as people, space and information technology to deliver greater business value. The findings of several studies suggest that the implementation of virtual teams is associated with benefits such as cost and time saving, increased employee productivity and employee empowerment. There are however salient barriers to effective virtual teamwork that organisations need to address before engaging in the transformational process towards virtual teamwork. The literature review identified ineffective leadership practices, factors relating to virtual team development, inadequate use of information technology and a paucity of social and organisational cultural integration, as the most salient features that impede effective virtual teamwork. The objective of this research was to develop a basic theoretical framework for the implementation of virtual teams. Since virtual teams emanate from a relatively new area of research an inductive methodology, based on a literature review, was used to achieve the research objective. Several theoretical models on virtual teams and their effectiveness thereon were explored to conceptualise the dynamic nature of virtual teams and the requirements for implementing them in the workplace. The results of the study indicated that an emergent approach to change be followed and that the following factors be addressed to determine an organisation's readiness for the implementation of virtual teams, namely: the degree of interdependence between tasks, structural requirements, technological requirements, process redesign and the selection of appropriate people. A methodology for work transformation towards virtual teamwork was suggested based on an integration of these factors. / Thesis (M.Sc. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2004.

The impact of globalisation and advanced information technology on service and knowledgebased industries in South Africa contributes to these workplaces becoming increasingly virtual. Virtual teams can be seen as a mechanism that organisations could use to increase their orientation for change through enhancing and integrating key organisational resources such as people, space and information technology to deliver greater business value. The findings of several studies suggest that the implementation of virtual teams is associated with benefits such as cost and time saving, increased employee productivity and employee empowerment. There are however salient barriers to effective virtual teamwork that organisations need to address before engaging in the transformational process towards virtual teamwork. The literature review identified ineffective leadership practices, factors relating to virtual team development, inadequate use of information technology and a paucity of social and organisational cultural integration, as the most salient features that impede effective virtual teamwork. The objective of this research was to develop a basic theoretical framework for the implementation of virtual teams. Since virtual teams emanate from a relatively new area of research an inductive methodology, based on a literature review, was used to achieve the research objective. Several theoretical models on virtual teams and their effectiveness thereon were explored to conceptualise the dynamic nature of virtual teams and the requirements for implementing them in the workplace. The results of the study indicated that an emergent approach to change be followed and that the following factors be addressed to determine an organisation's readiness for the implementation of virtual teams, namely: the degree of interdependence between tasks, structural requirements, technological requirements, process redesign and the selection of appropriate people. A methodology for work transformation towards virtual teamwork was suggested based on an integration of these factors. / Thesis (M.Sc. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2004.

Title: Knowledge sharing and relational processes in global, virtual teams – A qualitative casestudy in a global organisation Level: Thesis for master’s degree in international business administration & management Authors: Sofia Martinsson Broström & Nathalie Skoglund Supervisor: Carina Holmgren Date: June 2, 2023 Aim: The aim of this study is to explore the opportunities and challenges in knowledge sharing in virtual global teams. Method: In this case study, a qualitative method has been applied using semi-structured interviews. The study is based on an abductive approach and has been analysed thematically. Results and conclusions: The results of the study show that feedback and inclusion are aspects that emerge as central, and that this is also where focus is needed. Recommendations based on this study are focused on relationship-building processes, where mainly inclusion and openness need to be lifted. Contribution: The theoretical contribution this study conveys is of a strengthening nature. This means that the results of the study do not clearly differ from previous research and that this study makes a strengthening contribution in relation to others research in the field. The practical contribution this study makes can help other organisations that do not have the same experience of the global, virtual work environment; and to see the case study as a guide, where many good aspects are lifted from previous research, and which are connected to the current case.

This study investigates the effects of eight organizational support systems on virtual team effectiveness in five areas: communication, planning tasks and setting goals, solving problems and making decisions, resolving conflict, and responding to customer requirements. One hundred and eighty surveys were sent to information technology managers and collaborative team members, representing 43 companies. The results indicated that developing new roles for IT professionals and senior managers significantly increased virtual team effectiveness in several areas. The findings support the theory that organizations that utilize virtual teams must create high-level structures, policies, and systems to support the teams and the information tools they use.

Approved for public release, distribution is unlimited / Due to the rapid development of technology, many simple tasks can now be automated, leaving more difficult and cognitive tasks such as planning, decision making and design to teams. Technology also allows these teams to be distributed through time and space. While this is becoming more and more prevalent in the business world, distributed teams also exist in the military where the stresses are much different. One of the key factors associated with collaboration in military teams is situational awareness. This research used a commercial command and control type video game to investigate the issues of collaboration and situational awareness. The amount of information subjects had access to was varied to see if there was a significant impact upon their level of situational awareness which was measured by the accuracy of maps that the subjects drew. Results from this research may provide insight into how much information is needed by distributed teams and when they need it. Ideas for future research in this area have also been proposed. / Lieutenant Commander, United States Navy

Approved for public release; distribution is unlimited / The purpose of this thesis is to lay the foundation for analyzing structural coupling effects for a proposed trolley interface between a ship and a roll-on roll-off discharge facility (RRDF). Such a facility could allow heavy cargo transfer at higher sea states. Previous studies have analyzed motions assuming that there is no structural coupling between the trolley and the RRDF. A mathematical model that incorporates structural coupling is developed using the principle of virtual work. In order to assess the degree of necessity for the proposed model we conduct a systematic series of numerical experiments. In these calculations we model the trolley through a generalized stiffness coefficient and assess its influence on RRDF motions. It is shown that modeling of structural coupling may be necessary depending on the relative order of magnitude of trolley structural rigidity and trolley placement. / Major, Republic of Singapore Navy

Virtual work environments (VWEs) have been used in the private sector for more than a decade, but the United States Marine Corps (USMC), as a whole, has not yet taken advantage of associated benefits. The USMC construct parallels the bureaucratic organizational culture and uses an antiquated information technology (IT) infrastructure. During an effort to upgrade the Marine Corps Combat Development Command's infrastructure to a VWE, the change-agent noticed an immediate resistance towards the VWE and new work methodology. The problem identified for investigation was to discover why a bureaucratic organizational culture, matured through IT savvy and cognitively adept personnel, resists the VWE and new work methodology introduced by the evolution of IT. The explanatory, single case study documented the resistance towards the VWE and new work methodology and recommended a solution to the problem. Due to a noticeable resistance geared towards the adoption of the VWE, the case study and pre-trial preparation began in Fall, 2009 and the data-collection period occurred in the Spring of 2010. The preparation phase entailed developing extensive instruments that burrowed into the participants' technical expertise and willingness to accept change on an individual level. The instruments were validated by an expert panel from the following disciplines: knowledge management, information technology, and psychology, as part of the groundwork. Analysis of the data showed resistance towards the VWE, both collectively as a group and on the individual level. The final report articulates that the data proves the study successfully accomplished the goal. Resistance was found at the user level in the work environment. It stemmed from several key areas: lack of user input, lack of training, user ignorance, and absence of a vision statement. Leadership should review the implementation methodology and decide upon a new course of action. Training in the use of the VWE at entry and advanced levels should be offered to newcomers and be available on a continuous basis. Future change agents must examine the outcomes of similar, previous work in order to gain a better understanding of what makes an initiative fail or succeed.

This phenomenological, mixed-method study compared and contrasted virtual K- 12 school leadership with traditional face-to-face leadership. All 106 participants served for a minimum of two years in each setting. The study was conducted in two phases in order to reveal consensus and dissensus points of view. Conceptually, a postmodern framework was used to deliberately create spaces for new leadership ideas to emerge through surveys and interviews. The data included teachers and leaders from charter, district, and state virtual K-12 schools. Phase one of the study used a modified Delphi methodology, consisting of an Internet-based survey and semantic differential survey. The second phase was a round of interviews, seeking similarities and differences between leadership in the two domains. Using the lens of postmodernism, the nuances of difference arising from contextual factors were examined, along with the often-unheard voices of dissensus within the ranks of virtual K-12 leaders and teachers. Among the major findings, the study revealed no significant differences in leadership between traditional and virtual K-12 leaders. A new paradigm of “leadership by design” was uncovered as one possible means of innovating through virtual K-12 leadership. / Includes bibliography. / Dissertation (Ph.D.)--Florida Atlantic University, 2014. / FAU Electronic Theses and Dissertations Collection

Some managers tend to resist virtual work and find it challenging to manage the productivity of subordinates working virtually. This phenomenological study examined managers' perceptions of subordinate productivity in virtual work arrangements. Adaptive structuration theory and McGregor's X and Y theory guided this study. The primary research questions focused on the managers' perceptions of worker productivity in virtual work arrangements and the related challenges. Data collection included semistructured interviews with 40 business managers responsible for overseeing the productivity of virtual workers. The study was conducted in the Atlanta, Georgia metropolitan area. Utilizing the Stevick'Colaizzi'Keen method of data analysis, 3 primary themes emerged: (a) subordinate productivity was not negatively affected by the use of virtual work arrangements, (b) virtual work arrangements posed challenges for managers responsible for overseeing virtual worker productivity with the lack of face'to'face interaction identified as the most significant, and (c) there was managerial support for the use of virtual work arrangements. Social change implications, given the findings, include an increased awareness of worker productivity in virtual work arrangements, which could lead to increased opportunities for individuals to work in a virtual setting. The increase in virtual work arrangements benefits society by reducing fuel consumption, road congestion, and related pollutants. Organizational leaders can use the findings from the study to develop business strategies to sustain virtual worker productivity and address the related challenges to improve the quality of life for managers of virtual workers.

The present study examined how certain characteristics of flexible work, the home environment, and the individual impact the outcomes of work-family conflict, job satisfaction, organisational commitment, and psychological strain. A questionnaire measuring perceptions of control, flexibility, job involvement, family involvement, work to family and family to work conflict, organisational commitment, job satisfaction, family support, physical boundaries, workplace isolation, psychological strain, personality, and demographic information was created and posted online. An email was circulated to 390 virtual sales employees from one large organisation in the United States inviting them to participate in the study, and 278 people responded. Results identified characteristics of the type of work, work enivronment, and the individual that are predictive of individual and organisational outcomes. Findings supported hypotheses that control, flexibility, and family support positively impact the outcomes of conflict, satisfaction, and strain for virtual workers. Job involvement was found as predicted to positively impact work to family conflict, and family involvement was positively related to family to work conflict. Contrary to predictions, a negative relationship was found between job involvement and strain, suggesting that those who identify more highly with their job also experience less strain. Consistent with earlier studies, workplace isolation was associated with reduced job satisfaction and organisational commitment (Marshall, Michaels, and Mulki, 2007). In line with boundary theory (Voydanoff, 2005), it was hypothesised that the presence of physical boundaries between work and non work domains would significantly impact measures of conflict and strain for virtual workers. However, results indicated no significant effects. A comparison of perceptions of work-family conflict between individuals with children at home and those without illustrated no significant differences between employees with children at home and those without. Speculated explanations for inconsistent findings are addressed in the discussion chapter. Work to family conflict was predicted to mediate the relationship between flexibility and job satisfaction for virtual workers, and analysis supported the presence of partial mediation. Family to work conflict was also predicted to mediate the flexibility and job satisfaction relationship, however, results were not significant in this case. Uses of workspace (i.e. for work, leisure, family activities, etc.) were tested as mediator for the relationship between family to work conflict and job satisfaction, and results did not support a mediation effect. In sum, findings of this study identify sources of both positive and negative outcomes for people working from home. Although individuals' experiences working virtually differ greatly, this study identifies common challenges and issues they face. By pinpointing the sources of conflict, satisfaction, commitment, and strain in the home office, organisations and individuals can take steps to protect workers against negative outcomes, and maximise positive outcomes. Implications and limitations of this study are discussed in the final chapter.