Summaries in English and Afrikaans / Across the world children are affected by factors such as poverty, HIV/AIDS, divorce and loss. More organisations are getting involved in the training of voluntary counsellors. Although these counsellors have the necessary theoretical knowledge they still experience problems in working effectively with these children. Possible reasons for this are these counsellors' own unfinished issues and loss. Within this study the focus is on creating awareness for counsellors within training situations from a Gestalt approach. As part of the fulfilment of the literature study an empirical study has been done. A qualitative study with a small portion of quantitative research has been done with the implementation of a training programme for voluntary counsellors. Various mediums were used to create heightened self-awareness with regard to various topics. Training guidelines are than given for creating awareness within training situations for voluntary counsellors. / Dwarsoor die wereld word kinders beinvloed deur faktore soos armoede, HIV/VIGS, egskeiding en verlies. Al meer organisasies, soos Philippi Trust Namibia, raak betrokke in die opleiding van vrywillige beraders, ten einde bekostigbare dienste vir hierdie kinders daar te stel. Alhoewel hierdie beraders oor voldoende teoretiese kennis beskik, ervaar hulle steeds probleme om effektief met kinders te werk. Moontlike redes is vrywillige beraders se eie onvoltooidhede en verlies. Binne hierdie studie word op die bewusmaking van beraders binne opleidingsituasies gefokus ten einde selfbelewing daar te stel. 'n Literatuurstudie is gedoen waartydens aspekte bekom is: teoretiese perspektief op die volgende > Bewustheid en die vrywillige berader vanuit die Gestalt-benadering. > Riglyne binne opleidingsituasies vir verhoogde bewustheidsbelewing. Deur bogenoemde teoretiese perspektief word die eerste navorsingsdoelwit van die studie beantwoord. Ter aanvulling van die literatuurstudie is empiriese ondersoek ondermeem. Kwalitatiewe studie met kleiner komponent van kwantitatiewe navorsing is voltooi deur die implementering van 'n program vir vrywillige beraders. Die program het oor vyf dae geskied. Verskeie mediums is gebruik om selfbelewing rondom spesifieke onderwerpe te verhoog. Deur bogenoemde empiriese ondersoek word die tweede doelwit van die studie beantwoord. Na aanleiding van die studie word opleidingsriglyne vir die verhoging van bewustheid binne opleidingsituasies vir vrywillige beraders daargestel. / Social work / M. Diac. (Play Therapy)

Thesis (M Social Work (Social Work))--University of Stellenbosch, 2007. / An exploratory-descriptive research design together with a qualitative approach was chosen with the purpose of obtaining knowledge of and insight into volunteer management as a function of social work management, using the Cape Town Association for the Physically Disabled as a case study. The motivation for the study stemmed from personal experience of the researcher being employed at the aforementioned organization. The Cape Town Association for the Physically Disabled is a non-government organization which utilizes volunteers for both direct and indirect volunteer work. The goal of the study is to provide a framework to the social workers of the Cape Town Association for the Physically Disabled for the management of volunteers, to enhance developmental social service delivery. The literature review covered the conceptualization, history and nature of volunteer work in social work focusing on the development of volunteerism internationally and in South Africa. This allowed the researcher to conceptualize volunteerism and also get a better understanding of what happens on an international, national and domestic level. The theoretical framework was social development focusing on the ecosystems perspective. The literature review specifically focused on the history of volunteerism, the management of volunteers including the different models of, as well as guidelines for, managing a volunteer programme. The researcher chose to involve social workers at the Cape Town Association for the Physically Disabled since the social workers utilize volunteers, and in so doing also manage these volunteers. The results of the investigation largely confirmed that the Cape Town Association for the Physically Disabled should refine their volunteer programme policy. Furthermore, the results confirmed that the social workers were not all aware of the process of management of volunteers. The research study also recommends the human resources model of management for volunteers to be utilized at the Association. The recommendations were aimed at the management of volunteers in terms of recruitment, selection, training, orientation and supervision of volunteers according to the human resources model of management.

Thesis (PhD)--University of Stellenbosch, 2006 / ENGLISH ABSTRACT: Zambia is reported to have high levels of maternal morbidity and mortality due to low contraceptive prevalence rates, over 50% of births not being attended to by skilled persons, and teenage pregnancies. A number of organisations (stakeholders) have invested in the training of adolescent reproductive health peer educators with the aim of empowering them to be role models to their peers in reproductive health, but Zambia does not have a generic and locally developed training programme for peer educators. The purpose of this study was to develop a training programme that would produce competent and more effective peer educators for Zambia. The objectives were to determine the characteristics of the ideal peer educator. Further objectives were to ascertain the factors that contribute to or impair the development of the ideal peer educator, and to determine whether training programmes that were being used were producing ideal peer educators and enhancing healthy lifestyle behaviours. Key stakeholders participated in group interviews were they presented and critiqued their training programmes. Emerging out of this process was a draft training programme, developed by the stakeholders. Focus Group Discussions (FGDs) were held with adolescent peer educators from Lusaka, Kafue, Livingstone and Maheba refugee camp. Data were analysed by triangulating the outcomes of the group interviews (with the stakeholders) with the outcomes of the FGDs and reviewed literature. The FGDs highlighted the characteristics of an ideal peer educator as well as factors that contribute towards his/her competence development. Numerous factors were reported that had a negative impact on the development of an ideal peer educator. The peer educators reported that their training had had a positive effect on their lifestyle behaviours. While they had gained more knowledge on HIV and AIDS, they recommended more training on other health issues. The study found that at community level, peer educators were not being given adequate respect because the concept of voluntary work was not readily accepted and they were regarded as failures in life. Major demotivating factors were the lack of payment of incentives and the fact that peer educators were not certified. Peer educators did not receive sufficient support from programme managers/coordinators to enable them to become more effective at community level. Weaknesses in the way the training programmes were conducted were also discerned. Based on the findings of this study, it is recommended that more life skills’ development be promoted for peer educators. Training should be contextualised for the communities in which the peer educators work. The developed training programme, which should be used as a guide, should be repackaged to suit the profiles (e.g. values) of the different communities. Adolescents and various social sectors (inclusive of indicated stakeholders) ought to be involved in diagnosing community needs so as to influence both peers and communities in a way that would promote adolescent reproductive health. This study also recommends a more informal way of practising peer education, which would produce trainees who would be peer educators and role models in any given setting. / AFRIKAANSE OPSOMMING: Na berig word is die hoë siekte- en sterftesyfers onder moeders in Zambië daaraan te wyte dat voorbehoedmiddels nie algemeen gebruik word nie, dat meer as 50% van geboortes plaasvind sonder die bystand van bekwame persone, en dat daar ‘n hoë voorkoms van tienerswangerskappe is. ‘n Aantal organisasies (belanghebbers) het in die opleiding van adolessent- portuurgroep-opvoeders in reproduktiewe gesondheid belê ten einde hierdie portuurgroep-opvoeders te bemagtig om as rolmodelle in reproduktiewe gesondheid op te tree. Zambië het egter nie ‘n eie generiese, plaaslik-ontwikkelde opleidingsprogram vir portuurgroep-opvoeders nie. Die doel van hierdie studie was om ‘n opleidingsmodel en opleidingsprogram te ontwikkel wat bekwame en meer effektiewe portuurgroep-opvoeders vir Zambië sou kon oplewer. Die doelstellings was om die kenmerke van ‘n ideale portuurgroep-opvoeder te bepaal en om die faktore te identifiseer wat óf tot die ontwikkeling van ‘n ideale portuurgroep-opvoeder bydra óf sy/haar ontwikkeling strem. Daar moes ook vasgestel word of bestaande opleidingsprogramme ideale portuurgroep-opvoeders oplewer en gevolglik gesonde leefstylgedrag bevorder. Die navorser het groeponderhoude gebruik en betekenisvolle belanghebbers genooi om hulle opleidingsprogramme aan te bied, te beoordeel en krities te bespreek. ‘n Konsepopleidingsprogram wat deur die belanghebbers ontwikkel is, het uit hierdie proses ontstaan. Fokusgroepbesprekings (Engels: Focus Group Discussions of FGDs) is met adolessente portuurgroep-opvoeders van Lusaka, Kafue, Livingstone en die Maheba-vlugtelingekamp gehou. Data is ontleed deur die uitkomste van die groeponderhoude (met die deelhebbers) met die uitkomste van die fokusgroepbesprekings en die bespreekte literatuur te trianguleer. Die fokusgroepbesprekings het die soeklig op die kenmerke van die ideale portuurgroepopvoeder asook op die faktore wat tot sy/haar bekwaamheidsontwikkeling bydra, laat val. Talle faktore wat ‘n negatiewe uitwerking op die ontwikkeling van ‘n ideale portuurgroep-opvoeder het, is ook vasgestel. Die portuurgroep-opvoeders het bevestig dat hul opleiding ‘n positiewe invloed op hul lewenstylgedrag gehad het. Terwyl hulle genoem het dat hulle meer kennis oor MIV en VIGS opgedoen het, het hulle aanbeveel dat daar ook meer klem op ander gesondheidskwessies behoort te wees. In hierdie studie is daar bevind dat portuurgroepopvoeders op gemeenskapsvlak nie met voldoende respek behandel word nie. Die begrip van vrywillige werk word nie geredelik aanvaar nie, en die opvoeders word as mislukkings beskou. Faktore wat besonder ontmoedigend inwerk is die gebrek aan ‘n aansporingsloon en die feit dat portuurgroep-opvoeders nie sertifikate ontvang nie. Portuurgroep-opvoeders het ook nie voldoende ondersteuning van programbestuurders/- koördineerders ontvang om hulle in staat te stel om meer effektief op gemeenskapsvlak op te tree nie. Daar is voorts swakhede opgemerk in die wyse waarop die opleidingsprogramme uitgevoer is. Gegrond op die bevindinge van hierdie studie, word daar aanbeveel dat die ontwikkeling van lewensvaardighede tot ‘n groter mate bevorder word. Opleiding behoort gekontekstualiseer te word vir die gemeenskappe waarbinne die opvoeders werk. Die bestaande opleidingsprogram, wat as ‘n riglyn gebruik behoort te word, behoort herstruktureer te word om by die profiele (bv. die waardes) van die verskillende gemeenskappe in te pas. Adolessente en verskillende sosiale sektore (insluitend die aangeduide belanghebbers) behoort betrokke te wees by die bepaling van die gemeenskap se behoeftes ten einde beide portuurgroepe en gemeenskappe so te beïnvloed dat adolessente- reproduktiewe gesondheid bevoordeel sal word. Hierdie studie beveel ook aan dat portuurgroep-opvoeding op ‘n informeler grondslag beoefen behoort te word sodat die kwekelinge uiteindelik in enige gegewe omgewing suksesvolle portuurgroepopvoeders en rolmodelle sal kan wees.

The growing numbers of environmental volunteers indicates that more and more citizens in Hong Kong are aware of environmental issues and willing to contribute their efforts to help protecting the environment. Previous studies indicated that environmental volunteering could raise environmental awareness and foster environmentally friendly behaviors among volunteers, given that they volunteered long and frequent enough. In addition, environmental volunteers are driven by different motivations to obtain certain benefits from their engagement. Therefore, understanding these motivations is essential to the design and management of volunteering programs. However, information about the motivations and attitude of environmental volunteering, especially in Hong Kong, is very limited. In order to provide an insight of the issue, this study assessed the motivations and benefits of environmental volunteers in Hong Kong. On top of this, the attitude of volunteers towards the environment was also examined to reveal its relationship with duration and frequency of volunteering. View points from volunteer managers were also gathered to obtain a better understanding of the issues. Information and data was collected from 205 local environmental volunteers and 5 volunteer managers through questionnaire survey and focused interviews. The results of the study revealed that interest in nature and learning are the most important motivations for volunteers, while social factor becomes more important with ongoing engagement. Learning is an important element in volunteering experience due to the acquisition of new knowledge and skills which are beneficial to personal development of the volunteers. Therefore, outdoor experience in nature and training opportunities should be included in the volunteering program, and the establishment of social network among volunteers should also be facilitated, to raise the satisfactory level and foster the sense of belonging of the volunteers. The results also indicated that longer term volunteering and higher frequency of service fostered better environmental awareness and more frequent conformation to environmentally friendly behaviors. Therefore, retaining volunteers and encouraging frequent participation not only ensure stable manpower supply for green groups, but also help the environment by changing people’s behaviors. In other words, environmental volunteering is not only an instrument to acquire work force, it also serves educational functions to change the mindset of volunteers, if the volunteering program is well managed. In order to achieve this, the factors contributing to the participation of volunteers should be realized, and the results of this study can assist environmental managers to establish volunteering programs addressing the motivations and benefits of volunteers which best suit the situation in Hong Kong. This is beneficial to the development and popularization of environmental conservation in Hong Kong. / published_or_final_version / Environmental Management / Master / Master of Science in Environmental Management

Summaries in English and Afrikaans / Across the world children are affected by factors such as poverty, HIV/AIDS, divorce and loss. More organisations are getting involved in the training of voluntary counsellors. Although these counsellors have the necessary theoretical knowledge they still experience problems in working effectively with these children. Possible reasons for this are these counsellors' own unfinished issues and loss. Within this study the focus is on creating awareness for counsellors within training situations from a Gestalt approach. As part of the fulfilment of the literature study an empirical study has been done. A qualitative study with a small portion of quantitative research has been done with the implementation of a training programme for voluntary counsellors. Various mediums were used to create heightened self-awareness with regard to various topics. Training guidelines are than given for creating awareness within training situations for voluntary counsellors. / Dwarsoor die wereld word kinders beinvloed deur faktore soos armoede, HIV/VIGS, egskeiding en verlies. Al meer organisasies, soos Philippi Trust Namibia, raak betrokke in die opleiding van vrywillige beraders, ten einde bekostigbare dienste vir hierdie kinders daar te stel. Alhoewel hierdie beraders oor voldoende teoretiese kennis beskik, ervaar hulle steeds probleme om effektief met kinders te werk. Moontlike redes is vrywillige beraders se eie onvoltooidhede en verlies. Binne hierdie studie word op die bewusmaking van beraders binne opleidingsituasies gefokus ten einde selfbelewing daar te stel. 'n Literatuurstudie is gedoen waartydens aspekte bekom is: teoretiese perspektief op die volgende > Bewustheid en die vrywillige berader vanuit die Gestalt-benadering. > Riglyne binne opleidingsituasies vir verhoogde bewustheidsbelewing. Deur bogenoemde teoretiese perspektief word die eerste navorsingsdoelwit van die studie beantwoord. Ter aanvulling van die literatuurstudie is empiriese ondersoek ondermeem. Kwalitatiewe studie met kleiner komponent van kwantitatiewe navorsing is voltooi deur die implementering van 'n program vir vrywillige beraders. Die program het oor vyf dae geskied. Verskeie mediums is gebruik om selfbelewing rondom spesifieke onderwerpe te verhoog. Deur bogenoemde empiriese ondersoek word die tweede doelwit van die studie beantwoord. Na aanleiding van die studie word opleidingsriglyne vir die verhoging van bewustheid binne opleidingsituasies vir vrywillige beraders daargestel. / Social work / M. Diac. (Play Therapy)

Abstract Keywords: Lay counsellors, training and evaluation. The training of lay counselling is of great significance to the field of Counselling Psychology. Therefore,the Health Professions Council of South Africa (HPCSA) decided to allow for the registration of lay counsellor training courses. However, the criteria for registration need to be formulated. This study evaluated the Wits Crisis course for volunteer counsellors, via illumination of the perceptions of the trainees and a measurement of their self-efficacy and personal relations before and after the training. The study included qualitative and quantitative methodology. Past trained counsellors and trainees were interviewed and then assessed on Self-Efficacy and Personal Relations before and after training. A Wilcoxon Matched-Pairs Signed-Rank significance in self-efficacy or personal relations scores after training. However, the interviews of the participants' perceptions of the course and its impact on them supported the hypotheses. Overall, perceptions were positive. Negative perceptions were highlighted, as this information could add to the knowledge base of the program. / GR 2016

This study was undertaken as an explorative, qualitative study to explore the motives for foreign volunteers to volunteer at an NGO in South Africa. Increasing numbers of young adults and adolescent school leavers from developed countries are choosing to take a sabbatical year to engage in volunteer work in foreign, often developing countries. In South Africa, much of this work takes place in the Non-governmental sector, around environmental and humanitarian issues including HIV and AIDS. The incentives underlying this behaviour are of interest to try to understand what motivates altruistic, pro-social behaviour. / Thesis (M.A.)-University of KwaZulu-Natal, Pietermaritzburg, 2007.

The rapidly increasing number of AIDS orphans and vulnerable children in sub-Saharan Africa has raised much concern. The combination of HIV/AIDS, poverty and associated risk factors place children at risk for developing emotional, social, cognitive and behavioural difficulties. Resilience literature has emphasised the role of psychosocial support in buffering risk and boosting resilience in children. A holistic intervention programme, designed to empower and mobilise communities at grass-roots level, aims to address the psychosocial needs of vulnerable children. Such community interventions rely heavily on the support of volunteers. Previous initiatives conducted in South Africa have experienced difficulties in recruiting and retaining volunteers. The literature points out that understanding what motivates individuals to offer their services to others is crucial for the survival and effectiveness of any community-based programme that relies on volunteer support. Guided by the qualitative methodology of grounded theory, this research explored the motivations of volunteers offering their services to vulnerable children in peri-urban communities in KwaZulu-Natal. This inductive method enabled the researcher to identify motivating factors and interpret the underlying processes within and among these. The perspective of systems theory further explained the categories of motivations in relation to the social context. It was anticipated that the findings of this research would enhance existing training programmes designed for volunteer workers. Recommendations for both research and practice were put forward. / Thesis (M.A.)-University of Natal, Pietermaritzburg, 2003.

This qualitative study is an exploratory investigation aimed at understanding the expectations and experiences of volunteers offering psychosocial support to vulnerable children. It serves as an evaluation of one aspect of the Structured Group Therapy Programme (SGTP) implemented within peri-urban and rural communities in KwaZulu-Natal. Volunteers from within these communities are involved in facilitating this community-based programme, and in order to ensure the long-term sustainability of this project, it is important to understand what (i) motivates an individual to volunteer in the programme, and (ii) what keeps them involved. Two groups of research participants were selected to participate in this study. The first group comprised of five volunteers who were more experienced in their work with vulnerable children than the second group of participants. The first group of participants had been involved in the Vulnerable Children's Programme (VCP) for a longer duration, across all the communities in which the programme operates, and were involved in training new facilitators. The second group of participants consisted of eight community facilitators, who were involved in implementing the programme within their local community alone, and were less experienced than the first group. The nature of this study required careful consideration of ethical principles before, during, and even after the study was complete. A focus group was run with each of the groups with the aim of exploring the volunteers' expectations before entering the programme and their experiences within the programme. The focus groups were transcribed and analysed within an interpretive, phenomenological framework. / Thesis (M.Soc.Sc.)-University of KwaZulu-Natal, Pietermaritzburg, 2007.

This study concerns self initiated volunteer expatriation. Drawing on data from interviews and test results from a cohort of 48 New Zealand Volunteer Service Abroad volunteers, it explored their experiences as overseas volunteer development workers. Most literature concerning expatriates focuses on the expatriate assignment of managers. By comparison volunteer development workers remain an under-researched group. Moreover, much of the expatriate management literature and the volunteer development worker literature adopts a positivist approach using quantitative methodologies and large scale studies and consider expatriates from a managerial perspective, leaving the perspective of the individual relatively unexplored. This study seeks to focus on volunteer development workers, using qualitative as well as quantitative methodology and considering individual rather than organisational attitudes and behaviour. As a theoretical backdrop, the concepts of "protean" career, (Hall, 2002), "hero's journey", (Osland, 1995) and "career competencies" (De Fillippi & Arthur, 1996) were used as frameworks to assist understanding. The study was longitudinal, and focused on a one-year cohort (2001) of volunteers who provided information on three occasions - before, during, and immediately after their assignment. The study used a mixed- methodology design i.e. was both quantitative and qualitative using both in depth interviews and psychometric testing. The study suggests alternative ways of exploring volunteer expatriation with a specific focus on repositioning the individual at the centre of the study. The study began by focusing and identifying the personalities, (as indicated by the Five Factor Model NEO- PR questionnaire) career values, (as indicated by the Career Orientation Inventory, previous career, attitudes to career and motivation to volunteer (the last two being assessed by a pre-departure structured interview. The experience of VSA assignments was explored by means of a mid-assignment email questionnaire. A second post assignment interview elicited further data on volunteers' experience of VSA, their evaluation of that experience in retrospect, and their plans for further career development. The NEO and COI were re-administered to check changes over time. The study indicated that self direction, challenge, adventure and personal resilience were dominant themes in the attitudes to career, motivations and experiences of the VSA assignment. Openness and agreeableness, significantly greater than population norms were dominant and stable personality traits. In addition, the study reported volunteers' perceived effects of the VSA experience relating to self and career in the forms of increased technical and personal skills, self awareness and challenges to their values. Such outcomes of the study support the use of the "protean "career model (Hall, 1976; Hall, 2002; Briscoe & Hall, 2003) as a way to understand the career transitions made by the volunteers. It also substantiated Osland's (1990; 1995) notion of the metaphor of the hero's journey as an adventure and framework to understand volunteer expatriation and VSA phenomena. In addition, the outcomes supported a model of understanding career competencies as career "capital" used as a framework to understand volunteer motivation and the VSA assignment experience as a career episode.