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Using the functional approach to volunteering as a basis, I investigated the implications of volunteer motivation congruence (i.e., a match between motivations to volunteer and the satisfaction of those motivations) for work recovery and downstream work engagement. I focused on career and understanding-based volunteer motives and psychological detachment and mastery recovery experiences. This was evaluated using a cross-sectional survey with a sample (N = 119) of employees with past volunteering experience. I found that psychological detachment was higher when career motives were greater than career motive satisfaction. Agreement between motives and satisfaction for both career and understanding motivations was also found to be more important than disagreement for predicting mastery experiences. Neither recovery variable (detachment and mastery experiences) was found to predict work engagement. No hypothesized indirect effects of the work recovery variables on the relationship between volunteer congruence and work engagement were supported. Overall, the results show a novel pattern of findings that encourages future research on volunteer motivation congruence and recovery experiences. / Master of Science / Many American employees also participate in volunteer work outside of their jobs. However, it is important to investigate whether this is beneficial for recovering from work stress since volunteering may be additionally taxing. Within this study, I look at whether a match between a person’s motivations to volunteer and the satisfaction of those motivations predicts recovery from work. I additionally look at whether that work recovery subsequently predicts engagement at work. Specifically, I focused on career and understanding-based volunteer motivations. I also focused on the work recovery experiences of psychological detachment from work and mastery experiences. I looked at these relationships using results from 119 participants who took a single survey. I found that psychological detachment was higher when career motives were greater than career motive satisfaction (in other words when the career motives were left unsatisfied). Neither recovery variable (detachment and mastery experiences) was found to predict work engagement.

Made available in DSpace on 2014-12-17T13:51:35Z (GMT). No. of bitstreams: 1 CarlosEC_TESE.pdf: 2674949 bytes, checksum: e99eebe77638a569585d70ad4d2ca0a6 (MD5) Previous issue date: 2012-10-04 / Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior / The present study has proposed a structural model to identify the reasons why individuals become voluntary, keep and exit this type of work. The empirical space was the Pastoral da Crian?a - social action agency of the National Conference of Bishops of Brazil (CNBB) - community-based institution that has its work based on solidarity and the sharing of knowledge. The theoretical framework has the context in which are volunteering studies in Brazilian and world level. Then discuss the various concepts of volunteering and presented the theoretical models of volunteer motivation. Studies of Mostyn (1983) and studies conducted by the BEPEGE-Base for Studies and Research in Management Policies and Strategies - in their line of research GERQUAL - Human Resource Management and Organizational Quality - of the Federal University of Rio Grande do Norte as Carvalho e Souza(2006), Souza, Medeiros e Fernandes (2006), Souza et al (2009, 2010), Cavalcante et al (2011a, 2011b, 2011c, 2011d) were the main theoretical references for the construction of the model that was tested. Data collection was done through a survey with 71 indicators, in 2 visits to cities from the Diocese of Pesqueira, Pernambuco. The first data collection occurred in the period between May 30 and June 3, 2011, in Buique/PE and the second collection happened in Pesqueira/PE, in St. Joseph Seminary, in the period between July 6-8, 2011. 720 questionnaires were collected. The sample was divided into two parts. Exploratory Factor Analysis was applied in first part and Confirmatory Factor Analysis - structural equation modeling - in the second half. The examination of the results achieved by the expectations, reasons for entry, reasons for staying and exit reasons showed that all hypotheses were accepted. So the motivation of voluntary Pastoral da Crian?a can be explained by a set of interactions between these five constructs: Altruistic, Affectionate, Amiable, Adjusted and Astute / O presente estudo prop?s modelo estrutural que identificasse os motivos que levam indiv?duos a se tornar volunt?rio, manter-se e deixar de executar tal tipo de trabalho. O espa?o emp?rico foi a Pastoral da Crian?a - Organismo de a??o social da Confer?ncia Nacional dos Bispos do Brasil (CNBB) - institui??o de base comunit?ria que tem seu trabalho baseado na solidariedade e na partilha do saber. O referencial te?rico apresentou o contexto no qual est? o voluntariado, em n?vel mundial e nacional. Em seguida discutiu os diversos conceitos de voluntariado e apresentou os modelos te?ricos de motiva??o volunt?ria.Os estudos de Mostyn (1983) e os estudos conduzidos pela BEPEGE - Base de Estudos e Pesquisas em Estrat?gias e Pol?ticas de Gest?o na sua linha de pesquisa GERQUAL - Gest?o de Recursos Humanos e Qualidade Organizacional da Universidade Federal do Rio Grande do Norte como Carvalho e Souza(2006), Souza, Medeiros e Fernandes (2006), Souza et al (2009, 2010), Cavalcante et al (2011a, 2011b, 2011c, 2011d) foram as principais refer?ncias te?ricas para a constru??o do modelo que foi testado.A coleta de dados foi feita por meio de question?rio fechado com 71 indicadores, em 2 visitas a cidades da Diocese de Pesqueira/PE. A primeira coleta de dados ocorreu no per?odo entre 30 de maio e 3 de junho de 2011, na cidade Buique /PE e a segunda coleta aconteceu na cidade de Pesqueira/PE, no Semin?rio S?o Jos?, no per?odo entre 6 e 8 de julho de 2011. Foram aplicados 720 question?rios. A amostra foi dividida em duas partes. Na primeira foi feita a An?lise Fatorial Explorat?ria e na segunda a An?lise Fatorial Confirmat?ria, por meio da Modelagem das Equa??es Estruturais. O exame dos resultados alcan?ados pelos modelos das expectativas, dos motivos de entrada, dos motivos de perman?ncia e dos motivos de sa?da permite afirmar que todas as hip?teses foram aceitas. Assim a motiva??o do volunt?rio da Pastoral da Crian?a pode ser explicada por um conjunto de intera??es entre esses cinco constructos: Altru?smo, Afetivo, Amig?vel, Ajustado e Ajuizado

Trata-se de pesquisa na qual se procura as intersecções entre educação, trabalho voluntário e Responsabilidade Social da Empresa (RSE), no momento histórico atual da sociedade capitalista, concernente ao que se convencionou chamar \"acumulação flexível\". O projeto \"Amigos da Escola\", implementado pela Rede Globo de Televisão, é o maior projeto de RSE em educação no Brasil e incentiva o desenvolvimento de trabalho voluntário em escolas públicas. A análise demonstra que as modificações havidas nas últimas décadas no formato do trabalho voluntário na área social estão relacionadas com o conjunto de ações paliativas, desenvolvidas na vigência da sociedade capitalista, para atenuar a crise social provocada pelo desemprego estrutural, conjugado com o fato dos direitos sociais estarem sendo reduzidos ao mínimo possível e repassados para a responsabilidade individual. Além disso, as atividades de responsabilidade social melhoram a imagem da empresa que as desenvolvem e de seus produtos e, portanto, se traduzem em aumento de lucros. Com base na teoria do valor de Karl Marx, partindo do conceito de trabalho em geral como atividade potencialmente emancipadora e do trabalho na sociedade capitalista como atividade necessariamente estranhada e involuntária, e, considerando que atualmente, para compor o perfil da \"empregabilidade\" passou a ser necessário o desenvolvimento pelo trabalhador de atividades voluntárias de cunho social, conclui-se que o trabalho voluntário ligado às ações de RSE torna-se involuntário, forçado, e compõe o conjunto de atribuições e condições das relações de venda da força individual de trabalho na sociedade capitalista, pois aumenta a possibilidade da realização monetária da mais-valia na circulação, diante da concorrência. A educação é a área majoritariamente escolhida para o desenvolvimento das ações de RSE pelo fato de que propicia o distanciamento da perspectiva assistencialista, que possui um tom pejorativo e a aproximação da perspectiva da sustentabilidade social, que tem grande aceitabilidade. A pesquisa de campo, qualitativa, na forma de estudo de caso e de inspiração etnográfica, foi realizada em duas escolas públicas estaduais cadastradas no projeto \"Amigos da Escola\" e demonstrou: que a maior parte do trabalho voluntário individual é descontínuo e por isso em nada contribui para o desenvolvimento das atividades na escola; que há uma rejeição unânime em relação ao projeto da Rede Globo dentre os entrevistados, que não percebem qualquer melhoria ou mudança na escola após ter sido cadastrada; que, apesar da negação do projeto da Rede Globo, a natureza da participação dos voluntários na escola é idêntica à que é apresentada no material que o projeto envia a todas as escolas cadastradas, na qual a participação não está relacionada com processos de democratização da gestão e sim com a execução de tarefas previamente definidas; que as empresas escolhem escolas que atendem os grupos sociais mais carentes em termos econômicos para desenvolver suas ações de Responsabilidade Social, pois é onde a tensão social é mais latente; que, se o projeto \"Amigos da Escola\" oferece alguma vantagem, o é para a Rede Globo, que projeta para si uma imagem de empresa que investe em atividades sociais. / The thesis deals with a research that looks for the intersections among education, volunteer work and Enterprise Social Responsibility (ESR), in the current historical moment of the capitalist society, concerning what started being called \"flexible accumulation\". The \"Amigos da Escola\" project, implemented by Rede Globo de Televisão, is the biggest ESR project in education in Brazil and encourages the development of volunteer work in public schools. The analysis demonstrates that the modifications that happened in the last decades in the volunteer work format in the social field are related to a set of palliative actions, developed during the term of capitalist society, to attenuate the social crisis caused by the structural unemployment, together with the social rights being reduced to the minimum possible and redirected to individual responsibility. Moreover, the social responsibility activities improve the image of the enterprises which develop them, as well as their products and, therefore, are translated in an increase of profit. Based on the worth theory of Karl Marx, leaving from the concept of work in general as a potentially emancipating activity and the concept of work in the capitalist society as a necessarily inherent and involuntary activity, and, considering that nowadays, to make the \"employability\" profile it became necessary the development of volunteer social activities by the worker, it\'s possible to conclude that the volunteer work linked to ESR actions becomes involuntary, forced, when it constitutes the group of assignments and conditions of the individual work strength selling relationships in the capitalist society, for it increases the possibility of monetary fulfillment of value-added in circulation, before competition. The education is the major field chosen for the development of ESR actions due to the fact that it propitiates a detachment of the assisting perspective, which has a pejorative tone and the approach to the perspective of social sustainability, which has great acceptability. The field research, qualitative, in the form of case study and ethnographic inspiration, was done in two state public schools registered in the \"Amigos da Escola\" project and showed: that most of the individual volunteer work is not continuous, and therefore contributes in nothing to the development of the schools activities; that there is a unanimous rejection towards the project from Rede Globo among the interviewees, who don\'t notice any improvement or change in the school after it was registered; that, despite the denial of the project from Rede Globo, the participation nature of the volunteers in the school is identical to the one that is presented in the material that the project sends to all the registered schools, in which the participation is not related to the democratization of management processes, but to the execution of previously determined tasks; that the enterprises choose schools that serve the most lacking social groups, in economical terms, to develop their Social Responsibility actions, for it\'s where the social tension is more latent; that, if the \"Amigos da Escola\" project offers any advantage, it is for Rede Globo, which projects for itself an image of a company that invests in social activities.

Mental illness is often associated with social isolation, unemployment and limited community participation. Mental health rehabilitation services aim to decrease these psychosocial effects of illness and encourage better community integration for mental health consumers. Volunteer work is one avenue in which consumers can become actively involved with their local communities. However whilst often supported clinically, limited empirical evidence exists which supports the use of volunteer work as a potential mode of rehabilitation for consumers. The overall aim of this study was to document consumer perceptions and experiences with volunteer work and to identify if participation in volunteer work has a positive impact on their mental health. Phase one of this study involved in-depth interviews with nine consumers currently volunteering. Themes identified from these interviews supported the notion that volunteer work is a meaningful occupation for consumers and one which promotes community integration and supports consumer recovery. Findings from the interviews also guided the development of a volunteer scale for later use within the study. Phase two involved the development and pilot testing of a volunteering questionnaire which measured consumer attitudes and experiences with volunteer work. This scale was combined with other standardised tests which measured the mental health variables of personal empowerment and quality of life. Phase three involved the administration of the questionnaire battery developed in phase two. The battery was distributed and completed by thirty consumers, including both those who were and were not volunteering. Analysis conducted identified that overall consumers held a positive view of volunteer work, believing it was a way of developing work skills, friendships and promoting positive mental health. / Analysis comparing the volunteering to the non volunteering group indicated that those volunteering experienced better quality of life, specifically within the psychological health, social relationships and personal environment domains. This provides support for the hypothesis that participation in volunteer work promotes consumer recovery. However, age was identified as a potential confounding variable and so the significant results should be viewed with caution. Cost, stigma and becoming unwell during volunteering were identified as barriers to consumer participation. It is argued that mental health services are in a good position to support consumers not only to access but also to maintain ongoing volunteer participation. To date minimal evidence has existed that supported this intervention. This study has begun to fill this research void, however, small study numbers and the cross-sectional, descriptive design make establishing a cause and effect relationship impossible. It would thus be beneficial to conduct a larger study investigating the impact further, including measuring the influence of any interventions that promote consumer participation in volunteer work, such as supported volunteering.

Non profit organization do not focus on marketing strategy since its¡¦ purpose is not making profits; however, the numbers of non-profit organizations is increasing rapidly, it is more competitive among the organizations to share the resource such as volunteer workers, donation and service customers. Therefore, putting no efforts but just waiting for donation is no longer helpful to non-profit organizations, learning how to adapt marketing strategy to non-profit organization becomes inevitable to all the non-profit organizations. The purpose of the research is to learn marketing strategy from Eden Social Welfare Foundation. We use marketing mix to analyze its¡¦ new product ¡§Eden Oversea Working Holidays¡¨, and to see if it can help meet Eden¡¦s requirement to achieve its¡¦ goals and missions. Also, we put the case into some theories and models through literature review, try to find out the advantages and weaknesses of the product, and summarize the results in order to let other non-profit or profit organizations to refer to. The scope of the research includes recent situations of non-profit organizations in Taiwan, and most of the oversea volunteer work camps held by charity foundations. We try to analyze all its competitors and then give a brief introduction of Eden Social Welfare Foundation and the department which hold the activity ¡§Eden Oversea Working Holidays¡¨. We had an interview with manager from Public Welfare Center in Eden, and summarize the results and our findings as following: (1)On-line marketing and word of mouth is more proper if use on long-term strategy since it takes longer to see the efforts. (2) People nowadays are no longer satisfied with normal travel package. (3)It¡¦s feasible to adapt the concepts of after-sales in tour industry. (4) The best way to earn customer¡¦s trust is to let them see and join your service. (5)Inviting old customers to speak for your product not only make them feel successful but also cost less. In the end of the research, we gave some advices to Eden Social Welfare Foundation and people who want to continue the topic of research.

Ideellt arbetande var en bidragande orsak till att Levene samhälle i Vara kommun kunde uppföra en evenemangshall. Denna studie syftar till att förklara varför invånarna i Levene ställde upp och arbetade med ett slitsamt bygge på sin fritid. Det görs genom att sätta fokus på vilka motivationsfaktorer som motiverade de ideella arbetskrafterna. Genom kvalitativa intervjuer samlades ett material in som sedan anlyserades. Det resultatet visar är att invånarna i Levene motiverades till att ställa upp var till en börja en starkt målbild och vision samt att många var med. Vidare under bygget var det först och främst den sociala samvaron samt möjligheten att pröva på något nytt som fick dem att fortsätta. De bakomliggande motivationsfaktorerna var hela tiden att göra något för en stark och levande bygd samt att göra något för barnen / Voluntary work was a contributing factor to how Levene society in Vara municipality could build a sport and event hall. This study aims to explain why residents of Levene lined up and spend a lot of their spare time with building the sport and event hall. This is done by focusing on the motivational factors that motivated the voluntary workers. By using qualitative interviews, a material was gathered, and then analyzed. The result shows that the residents of Levene was motivated by a strong vision and the fact that a lot of people where involved project from the start. Furthermore, during construction, it was first and foremost social interaction and the opportunity to try something new that motivated them to continue. The underlying motivational factors were the opportunity to do something for the children and to keep the community vibrant and attractive

The focus of this study is to dig deeper into what motivates volunteer travelers. The commercial side of volunteer travelling has increased in the past years, and young Swedes pay large amounts of money to travel to other countries and work as volunteers. The purpose of this study is to get a glimpse into what motivates these young people, and how this correlates to the rapid increase of commercial travelling bureaus that focus on volunteer travelling. Five people under the age of 30, who had been volunteering through a commercial travelling agency, where interviewed for this study. The results show that the main motivation for paying to go work abroad is actually the experience, meeting new people and seeing new things. The motivational factor of helping people turned out to be secondary.

p. 1-165 / Submitted by Santiago Fabio (fabio.ssantiago@hotmail.com) on 2013-03-20T19:32:36Z No. of bitstreams: 2 rsrsrsrs01.pdf: 161430 bytes, checksum: 0124bfe55f4cfdcb3297fd09e847b504 (MD5) rsrsrsrsrsr02.pdf: 1609851 bytes, checksum: 6a7663564c1866dbe4cd5954a9bb55a7 (MD5) / Approved for entry into archive by Tatiana Lima(tatianasl@ufba.br) on 2013-05-21T17:44:19Z (GMT) No. of bitstreams: 2 rsrsrsrs01.pdf: 161430 bytes, checksum: 0124bfe55f4cfdcb3297fd09e847b504 (MD5) rsrsrsrsrsr02.pdf: 1609851 bytes, checksum: 6a7663564c1866dbe4cd5954a9bb55a7 (MD5) / Made available in DSpace on 2013-05-21T17:44:19Z (GMT). No. of bitstreams: 2 rsrsrsrs01.pdf: 161430 bytes, checksum: 0124bfe55f4cfdcb3297fd09e847b504 (MD5) rsrsrsrsrsr02.pdf: 1609851 bytes, checksum: 6a7663564c1866dbe4cd5954a9bb55a7 (MD5) Previous issue date: 2004 / Este trabalho discute a gestão do voluntariado em organizações do terceiro Setor, utilizandose como unidade de análise as Obras Sociais Irmã Dulce - OSID. Uma instituição de grande porte, profissionalizada, que ao longo dos anos tornou-se respeitada e conhecida pelos feitos de sua fundadora e pelos serviços gratuitamente prestados à população carente nas áreas de saúde, assistência social e educação. A partir da construção de um estudo de caso e da Observação Participante, como principal instrumento de pesquisa, buscou-se entender como se deu a evolução do trabalho voluntário na OSID e de que forma se estabelece a atual interface entre as políticas e práticas de gestão do voluntariado e a própria dinâmica deste trabalho na organização. Desta maneira, foi possível discutir a problemática do voluntariado e refletir sobre outros aspectos importantes que permeiam o atual debate sobre a profissionalização do trabalho voluntário e o seu papel nas organizações do terceiro setor. Para responder ao referido intuito deste trabalho, amparou-se na perspectiva da Dádiva, em seu sentido antropológico e sociológico, onde foi possível discutir, sob um olhar mais crítico e ampliado, o fenômeno do trabalho voluntário e sua gestão. Considera-se, em particular, o debate teórico sobre a Dádiva Maussiana, desenvolvido por um conjunto de intelectuais integrantes da Revista do MAUSS (Mouvement Anti-Utilitariste dans les Sciences Sociales - Movimento Anti-Utilitarista nas Ciências Sociais).Verificou-se que este trabalho voluntário foi inicialmente marcado pelo apoio de profissionais da área de saúde como médicos e enfermeiras que realizavam um trabalho em parceria com a freira Irmã Dulce, no atendimento aos doentes que ela recolhia. No período em que as Obras foram dirigidas pela freira, profissionais remunerados e voluntários conviviam e se misturavam nas atribuições. Com o comprometimento da saúde de Irmã Dulce e a impossibilidade em continuar a administração das Obras, inicia-se em 1989 o processo de profissionalização. Neste período, há um enfraquecimento do trabalho voluntário e a proibição da atuação profissional de pessoas da área de saúde como voluntárias. Somente poucos voluntários persistem num trabalho silencioso e individualizado nas Obras, permanecendo assim por quase uma década. Somente no ano de 2001 este trabalho é retomado com uma nova gestão, comprometida em resgatar o voluntariado com a proposta de preservar a memória da fundadora, divulgando sua missão, e como uma maneira de humanizar os serviços prestados pela organização. Apesar da profissionalização das Obras, este trabalho voluntário não se sustenta por uma gestão profissionalizada, muito menos por um trabalho profissionalizado que atenda a exigências de qualificação e desempenho. Este voluntariado, que também sofre mudanças em seu perfil, atua principalmente em atividades de cunho social. Evidenciou-se na dinâmica deste trabalho a presença de elementos simbólicos e a importância da busca e dos esforços pela manutenção dos vínculos que estes voluntários estabeleciam com os demais atores. O seu atual gerenciamento, por sua vez, vem sendo construído através de relações de pessoalidade e apresentando lacunas significativas em sua interface com o voluntariado. / Salvador

O presente trabalho quer contribuir na análise da realidade específica de uma comunidade localizada em uma região periférica de Guarapari, no Espírito Santo. O trabalho se pauta na avaliação e consequente valorização do trabalho voluntário nas igrejas e também na descoberta do verdadeiro sentido da diaconia e da Missão. Trata-se de avaliar o momento segundo da teologia, isto é, buscar uma reflexão para um ato primeiro que foi a elaboração de um projeto que visa amenizar as agruras sociais das famílias que vivem no bairro Lameirão em Guarapari. Esta resposta primeira é motivada pela fé. No contexto brasileiro, pode-se destacar que as igrejas evangélicas, atualmente, não têm dispensado a devida atenção à Missão e à diaconia. Certamente, este trabalho também é uma forma de estar redescobrindo a importância da contribuição da Missão e da diaconia, não somente para a Igreja, mas para a sociedade. / This paper wants to contribute in the analysis of the specific reality of a community located in a peripheral region of Guarapari in Espírito Santo State. The work is guided in the assessment and consequent importance of volunteer work in churches and also in discovering the true meaning of the Mission and diakonia. This is to evaluate the second moment of theology, that is a reflection to get a first act that was the elaboration of a project to mitigate the social hardships of families living in the neighborhood Lameirão, in Guarapari. This first response is motivated by faith. In the Brazilian context, it is worth noting that evangelical churches today do not have to pay due attention to the Mission and Diakonia. Certainly, this work is a way to be rediscovering the importance of the contribution of Mission and Diakonia, not only the Church but to society.