Belöningssystem är något som många organisationer använder sig av för att bland annat skapa arbetsmotivation. Inom banksektorn används mestadels den monetära belöningen allmän bonus. Den allmänna bonusen är en kollektiv belöning som nästan alla i hela banken kan ta del av. I och med detta blir det intressant att studera om denna belöningen skapar arbetsmotivation för de anställda. Förväntningsteorin är en teori som beskriver hur individer skapar motivation. Den fokuserar på motivation i allmänhet, men har även använts som grund av forskare för att analysera arbetsmotivationen. Studiens syfte är att förklara bankpersonalens arbetsmotivation i relation till personalens egna förväntningar och deras upplevelse om värdet av den allmänna bonusen. Detta studeras genom en positivistisk forskningsfilosofi med en deduktiv forskningsansats, vilket grundas i att forskningen är hypotesprövande. Empiriska data mäts utifrån en kvantitativ metod i form av webbenkäter. Undersökningens resultat indikerar att den anställdes individuella upplevda värde av den allmänna bonusen samt personens upplevda nåbarhet av bonusen har en positiv inverkan på dennes arbetsmotivation. Med värde menas hur värdefull individen upplever att bonusen är. En begränsning som har gjorts i arbetet är att den endast studerar respondenter inom en svensk bankkoncern som använder sig av den allmänna bonusen. Detta för att vi förutsätter att bankerna kan ha olika krav, storlekar och regler avseende sådana belöningar. Forskning kring hur vidare banksektorns användande av ett allmänt bonussystem bidrar till ökad arbetsmotivation är nästintill ostuderat. Därför anses denna uppsats ha ett värde för att belysa motivationseffekten av att använda sig av sådana belöningssystem.

1 Abstract: This paper brings a specific look into the world of marketing agencies working in market research through the job satisfaction and employee loyalty constructs. In the theoretical framework is presented conceptual and definitional problem of job satisfaction, which is consequently supplied by other theories like work engagement, work commitment or employee loyalty. Author's goal is to describe these theoretical concepts as interdependent, but simultaneously able to work separately and with support of other factors, which lead to their increasing or decreasing. In the empirical part of the framework are information used in praxis through the concrete marketing agency working in market research. Work environment is presented like dynamical example of modern company with explanation how works these aspects of job satisfaction and loyalty right there. Empirical research is realized with help of well-known methodological instruments used for measurement of these constructs to analyse and describe work environment of this company with a goal to identify the level of different aspects of job satisfaction and employee loyalty. Keywords: Job satisfaction, employee loyalty, work motivation, marketing agency

This diploma thesis consists of theoretical and practical parts. The theoretical part reviews some theories of motivation as well as theories of work motivation. Secondly, it describes the relationship between motivation, job satisfaction and performance. Thirdly, there is a description of job satisfaction factors. In the practical part, job satisfaction was analysed in the particular company and a few recommendations to the company management were made. The company situation was revised after ten months and other recommendations to the management were made.

The thesis is focused on contentment determination of Czech Republic Fire Brigade members. Basic ideas concerning work motivation and satisfaction are defined in theoretical part of the thesis followed by characterised work-satisfying factors. There are brief characteristics of survey object and analyst of research results in empirical part. In the final part of thesis are presented improvement suggestions for increasing satisfaction with job.

This dissertation is focused on the problematic of content and motivation of employees in a concrete firm and the problem of high fluctuation connected with it. In the theoretical part there are summarized basic knowledge from the sphere of motivation and work motivation, demonstrated the best known theories of motivation and leading styles; and summarized knowledge of The work life quality research which is related to value orientation of employees in the Czech Republic. In the practical part I have analyzed recent situation in workmen's content and motivation using a questionnaire enquiry among employees. The employees were asked about a importance of single aspects of content with work -- wage, supervisor behaviour, processing atmosphere, access to information, job stability, appreciation of attained results, service conditions, scope of employment, employee benefits and financial bonuses. From gained information I have summarized conclusions and recommendation for leading an organization.

In my diploma thesis I have dealt with motivation and satisfaction of employees in the company PRAGA Louny CZ a.s. The company PRAGA Louny CZ a.s. faces high level of workers' fluctuation. The aims of my diploma thesis were to find out if the employees think about the leave of the company, what are the factors that cause their un-satisfaction, what could make their satisfaction better, what factors positively affect their motivation and in the end to propose possible steps that could make the present situation in the company better.

Organically growing companies usually reach a point when people management starts to be challenging up to such scale that influences their further development. This master thesis in its first part covers basic topics essential for people management, especially communication, work motivation, job design and leadership. In the second part of this work is focus put on empiric research of a concrete situation inside the selected company, analyses of management interviews and employee questionnaires. The last part then presents a set of recommendations adjusted directly for the researched company in order to help improve current situation.

The topic of this thesis is reward management and its application in a small-sized IT enterprise. Its goals are to properly document and describe current reward system in the company, evaluate the system and recommend improvements for the system. The first two goals are reached via thorough research of the company through semi-structured interviews, employee satisfaction survey, participant observation and document examination and the last one by applying principles from the current literature and education to the results of the two previous goals. The findings are that the reward system, despite growing organically instead of designed, is relatively effective in some areas, but needs improvement in other areas. The main improvement areas are motivation by contingent pay, communication management and performance management. Relatively well working rewards are especially non-financial reward connected to the work environment and work itself.

The aim of this Master's thesis is to analyse current state of work motivation and satisfaction of employees in a selected company and then propose measures to improve the situation. First, theoretical part introduces the basic concepts - motivation, selected theories of work motivation, stimulation, motivational programs and job satisfaction. Practical part includes introduction of the company in which the research was conducted and analysis of the research. Chosen methods for the research were questionnaire survey amongst all employees and individual interview with management of the company and selected sample of employees. Finally, the thesis consists of suggested recommendations for improving staff motivation and satisfaction.

This diploma thesis looks at employee benefits, the legal point of view of these advantages and the presentation of new trends in this area. The aim of this thesis is also the introduction of the whole General Electric Company and the assessment of a survey conducted at GE Aviation Czech s.r.o., which focused on employee benefits.