The purpose of this study is to investigate the correlation of U.S. domestic air travelers and patterns of air travel purchase within the U.S. air travel industry. Influences on the patterns of air travel purchase involved 1) demographic characteristics of travelers 2) benefits to the customer 3) customer attitude toward service providers' (defined as airlines, web-based travel agents, and traditional travel agents and 4) information sources used to select and book a flight for business and leisure trips.

Bibliographic note HRUBÝ, Martin. COVID-19 and the Aviation Industry: Economic Impacts and Policy Responses 59p. Master thesis. Charles University, Faculty of Social Sciences. Institute of Political Studies. Supervisor Ing. Petr Balcar, M.Sc. Abstract This thesis uses a combination of trend analysis and MACBETH/MABAC multiple criteria decision-making methods to assess the financial impact of the COVID-19 pandemic on the financial health of the aviation industry in 2020. It also examines the efficiency of government measures adopted to mitigate such impact by comparing the results with a hypothetical scenario where no government aid was provided in 2020. The findings show that the novel coronavirus pandemic significantly increased the probability of default across the studied airline sample and had a strong negative impact on profitability. Furthermore, the data indicates that government support improved the overall financial fitness of the studied sample and significantly reduced the probability of bankruptcy while having only a minimal effect on airline profitability. We analyze the mechanisms behind the identified trends and provide explanations that indicate room for improvement in future research. Keywords Aviation, Airlines, COVID-19, Government Support, MABAC, MACBETH, Financial Impacts Range of...

This Master’s thesis concerns with the description and evaluation of czech air carriers‘ business strategy. Because of their large number, selected carriers are Czech Airlines and Travel Service and these are described in detail as to their history, as well as their development in recent years and SWOT analysis. SWOT analysis is assembled by the author himself with the usage of knowledge gained from analysis in previous chapters. Each of aforementioned carriers is then compared with one of its competitors and finally, the evaluation of the strategy and the proposal of recommendations are set.

The diploma thesis deals with the marketing strategy of low cost airlines. The theoretical part describes low cost air transport and also define marketing tools. The practical part is focused on the low cost airline Wizz Air. In practical part of the work is included a questionnaire survey. Based on the findings, were proposed possible marketing improvements for Wizz Air airline.

Diplomová práce se zaměřuje na marketingovou strategii Turkish Airlines, který je nejlepší evropský letecký dopravce s jeho hlavní základnou v Istanbulu na letišti Atatürk. Práce taktéž zahrnuje rozbor leteckého průmyslu a navrhuje marketingový přístup pro rozvoj povědomí a zvýšení prodeje společnosti Turkish Airlines. Diplomová práce se skládá ze tří částí teoretické, praktické a návrhové části.

Tesis de grado para optar al grado de MAGÍSTER EN GESTIÓN DE PERSONAS Y DINÁMICA ORGANIZACIONAL / El mercado aéreo de transporte pasajeros está en permanente cambio, con tecnologías que proliferan, competidores que se multiplican y una permanente demanda por innovación y mejora continúa en todos los procesos, a fin de mantener altos estándares de eficiencia, competitividad y satisfacción de los clientes. Esto ha llevado a que las empresas sean hábiles aprendices de los procesos y sus resultados, transformándose en organizaciones que aprenden. Estas organizaciones de aprendizaje se caracterizan por la gestión del conocimiento –de la compañía, los empleados, los líderes y el entorno empresarial- para desarrollar estrategias y estilos de dirección que favorezcan el aprendizaje y desaprendizaje organizacional. United Airlines, Inc. (UAL) en diciembre de 2014 comenzó operaciones en Chile, con vuelos diarios a Estados Unidos, Canadá, México, Europa, África, Asia y Medio Oriente. El equipo humano de UAL Chile, con asiento en Santiago, recibe capacitación y asesoría con la finalidad de hacer de la compañía una organización exitosa y orientada a la satisfacción de los clientes. Para ello, se ha definido un modelo de liderazgo que describe dimensiones, competencias, comportamientos y estándares de rendimiento, de conocimiento de todos los trabajadores. Esta situación hace de UAL –desde un punto de vista teórico- una organización de aprendizaje con liderazgo transformacional. Con el objeto de conocer, desde la perspectiva de los trabajadores, el proceso de aprendizaje organizacional que desarrolla UAL Chile, se llevó a cabo una investigación que busca responder si la estructura organizacional y el liderazgo de directivos y jefaturas permiten afirmar que la compañía es una organización de aprendizaje. Metodológicamente, la investigación es mixta, descriptiva, no experimental y transversal. La muestra fue de tipo censal, con el 92% de empleados consultados. La información se recolectó mediante la aplicación de una encuesta sobre liderazgo y aprendizaje organizacional y la recopilación de documentación administrativa de la empresa. Los datos de la encuesta fueron analizados mediante el SPSS y la información secundaria fue sometida a análisis de contenido temático. Los resultados indican que si bien a partir de la documentación de la compañía, UAL puede ser considerada una organización de aprendizaje, no ha sido posible caracterizarla como tal. En cuanto a la visión de los trabajadores, se observa que la información de la empresa no es manejada de forma equitativa entre sus empleados. Por otra parte, se aprecian asimetrías en el dominio de las competencias que deben manejar los líderes de la compañía. En síntesis, todo apunta a que a pesar que UAL Chile declara ser una organización gestionadora del conocimiento, desde la perspectiva de sus empleados, aún está distante de ello.

This thesis deals with the career and private life of a specific group of employees of Czechoslovak airlines - cockpit crew, especially pilots - during the years 1970-1989 with a slight overlap into the 60's and 70's as the context of the work requires. This thesis is based on the method of oral history. Recordings with all the narrators were combined into integrated blocks of data, that shows how these people became pilots of Czechoslovak airlines but also how they managed to deal with everyday contact with the wide abroad, how their career progressed, how they were affected by changes in the history of Czechoslovakia and Czechoslovak airlines during the era of "Normalization". The author of this thesis tried to provide an insight into the history of pilot profession in the mentioned period based on creating a brief history of Czechoslovak airlines, archive materials concerning the trends in aviation and testimonies and interpretations of the narrators.

The airline industry is a highly competitive market. Particularly after the major liberalization in the industry, the competition carried a step forward for all the concerned companies. Airline industry is a very dynamic market also; the expenses of a single operation may change substantially in a very short time period, which could be due to the fickle regulations or the fluctuation of oil prices. At any time, for a certain destination, a new airline company can start its operations and become a competitor, which can result in a market share loss for current operators. In such an environment, airline companies strive to maximize their revenues in every single flight. Load factors of a flight, classification, and pricing of airline tickets in a flight are determinative on the revenue of a single operation. In order to maximize revenue for its operations, companies should have a broad range of information about airline market conditions and passenger profile and preferences for every destination that they operate. Turkish Airlines, which is the largest airline company of Republic of Turkey and increasing its global awareness day by day, also strives to maximize its revenues per flight. In order to do so, Turkish Airlines needs to have suitable decisions regarding the capacity issues (determination of type and number of aircrafts, and flight frequencies) which will be then used worldwide in the different branches of company. These reasons lead to the increased need for the company to adopt practical total demand analysis in its operating destinations. The company aims to specify the factors, which are effective on the change of total demand for every destination. Turkish Airlines also strives to make most accurate demand forecasting in order to manage the peaks and troughs of the company’s flights. This project was brought to agenda in order to help this company to address this issue and was initiated with the purpose of making a total demand analysis for specified destinations. Destinations are from Stockholm to Athens, Thessalonica, New Delhi, Mumbai, Istanbul, Bangkok, and Dubai. This study is a quantitative study. Chosen demand factors, which constitute the total airline traffic between destination cities, are analyzed with respect to change in total demand. Various demand-forecasting methods are also applied in order to determine the best forecasting method for each destination, which is compatible with the quantitative approach. Results of the study are directly related to the airline market conditions of aforementioned destinations. Results are presented in four subheadings for every destination; overview of airline market, competition level of airline market, factors regarding the destination and demand forecasting for the destination. This study provides important information to Turkish Airlines regarding total demand analysis of specified destinations. Company learns the common factors (price, total amount of luggage, etc.) and the destination specific factors (language of crew, Frequent Flyer Programs, etc.) that are effective on the change of demand. Company may use this information in order to increase its market share (amount of passengers carried in a certain destination by Turkish Airlines from total demand) for specified destinations. With the help of this study, the company can make an accurate demand forecasting for Turkish Airlines’ future flights, which can be used in planning activities like determining the type of aircraft and flight frequency for a destination, and pricing of flight tickets through different passenger segments.

Passengers rank safety as a key factor in airline choice. Thus, safety performance impacts an airline's ability to attract customers. The purpose of this correlational study was to examine the relationship and difference between airline category low-cost carriers (LCCs) and full-service carriers (FSCs), geographical region, and safety performance measured by accident rates. The target population comprised all airlines in all countries that had an accident during the 14-year period 2004 to 2017. Data consisted of archival data of all global airline accidents and airline departure frequencies for the 14-year period. The theory of organizational accidents in complex sociotechnical systems explains the relationship between LCC and FSC safety performance, as well as between global geographical regions. The Swiss cheese model of organizational accidents theoretical framework remains a relevant model to examine airline accidents and improve airline safety. Data analysis consisted of the t test, ANOVA, correlation, and regression analysis. LCCs were found to be as safe as FSCs on a global level, and safer than FSCs in some regions. There were regional differences in safety, with North America being safer than Africa. The implications for positive social change include the potential for airline leaders to improve the safety image of their airline and provide passengers a better understanding of airline safety. Providing passengers with information on airline safety performance allows passengers to make informed choices on using different categories of airlines in different geographical regions. The research may result in new travel opportunities for travelers that were previously unrealized due to safety concerns, particularly around the increased use of LCCs.

This dissertation explores crisis management policies, programs, and training in the Kingdom of Saudi Arabia’s premier airliners, Saudi Arabian Airlines. Saudi Arabian Airlines is a domestic and international carrier with a major role in the transportation of millions of Muslim pilgrims to the Kingdom during the annual Hajj season. This event places enormous strains on the capacity of the carrier, the airport, ground support systems, and the societal infrastructure of country. There have been tireless efforts by the Airline’s staffers to serve millions of visitors including pilgrims in a timely, safe and appropriate manner. Crisis management for Saudi Arabian Airlines includes assessment of natural and man-made risks in the firm’s operational environment, the development of a comprehensive response plan that includes training of staff at all levels of the firm, compliance with all relevant legal and regulatory mandates, and the use of effective response tools and systems. Saudi Arabian Airlines is viewed herein as best approached through the theoretical lens of Systems Theory, which speaks to the interdependency that exists within complex, multi-faceted systems. To identify the approach taken by Saudi Arabian Airlines to crisis management and to assess whether or not its response could be enhanced through additional planning, training or other strategies, a case study including review of relevant literature augmented by a survey of a sample of industry employees was undertaken. The survey instrument, coupled with an analysis of relevant crisis management protocols and practices including those recommended by organizations such as the International Air Transport Association was sued. The study identifies a need for additional training of the Airlines’ employees for a more effective crisis response