A popularização mundial da internet facilita para seus usuários o compartilhamento de informações, opiniões e experiências sobre diversas questões, como seus interesses, produtos, serviços e locais que visitaram ou que pretendem visitar. Nesse contexto, abre-se espaço para que as organizações também participem desse processo, de modo a conhecer melhor seus públicos e desenvolver ações para influenciar positivamente suas decisões; esse conjunto de práticas forma a chamada comunicação digital. Dentro da competição internacional para atrair investimentos, turistas, imigrantes e estimular exportações, muitos países passaram a adotar estratégias e práticas de criação e gestão de marcas a fim de melhorar suas imagens para obter melhores resultados nessa competição (inclusive o Brasil, através da Marca Brasil) e, com isso, a comunicação digital surge como um importante aliado. Entretanto, observa-se uma escassez de pesquisas que abordem a interdisciplinaridade desses assuntos. Assim, o objetivo geral desta pesquisa é avaliar a experiência de navegação de usuários estrangeiros nos conteúdos de comunicação digital no portal Visit Brasil. A pesquisa foi definida como qualitativa exploratória e, num primeiro momento, realizou entrevistas em profundidade com os profissionais envolvidos na criação e gerenciamento de tais práticas no caso brasileiro. Num segundo momento, foram entrevistados usuários estrangeiros dos conteúdos gerados para a Marca Brasil, contando também com as informações complementares obtidas pelo uso de um equipamento de eye tracking. Os dados qualitativos levantados serviram de base para uma análise de conteúdo. Os resultados obtidos fomentam a conclusão de que o portal Visit Brasil atinge seu objetivo de atrair potenciais turistas estrangeiros a visitar o país, mas falha em seu outro propósito de suprir as necessidades de informações turísticas desses indivíduos. Além disso, conclui-se que o portal não é capaz de influenciar mudanças na imagem do Rio de Janeiro como um destino turístico. Este estudo traz contribuições ao desenvolvimento de novos trabalhos sobre o assunto, além de fornecer aos profissionais envolvidos, e potencialmente às empresas do setor brasileiro de turismo, uma melhor compreensão e o descobrimento de novas oportunidades a respeito das práticas de comunicação digital desenvolvidas em prol da Marca Brasil e de seus resultados até o momento. / The worldwide popularization of the internet makes easier for its users to share information, opinions and experiences about several subjects, like their interests, products, services and places they\'ve been to or intend to go in the future. In this context, companies have the opportunity to also take part into this process, being able to know better their audiences and developing actions to positively influence their decisions, putting into practice digital marketing activities. As the international competition to attract investments, tourists, immigrants and stimulate exports continues to grow, many countries now adopt branding strategies and practices trying to improve their own images to get better results into this competition (including Brazil, through the Brazil Brand), and digital marketing is now an important ally for that attempt. However, studies that approach the interdisciplinarity of those subjects are scarce. Therefore, this study was developed to evaluate the experience of foreign users towards the digital marketing contents developed to the Brazil Brand through the website Visit Brasil. First, through a qualitative approach, in depth interviews were developed with professionals involved on the creation and management of those practices. After that, foreign users of the Brazil Brand online materials interacted with those contents, and these interactions were recorded and analyzed with an eye tracking equipment. In depth interviews also were conducted. All the collected data were analyzed through a content analysis. The results supports the conclusion that the website succeeds to attract potential foreign tourists to visit Brasil, but fails to supply all tourist\'s information needs. Also, it is possible to conclude that the website is incapable of influencing changes about the image of Rio de Janeiro as a tourist destination. This study contributes to the development of new researches on this field, and also will provide to the involved professionals and tourism companies, better comprehensions and new opportunities related to digital marketing practices developed to the Brazil Brand and its results so far.

This study offers insight into international audience reception of Corporate Social Responsibility (CSR) communication. Swedish companies are currently reaching international audiences through a variety of social media channels and this study analyzes how audiences in Sweden and the U.S. respond to specific messages.   Qualitative interviews with professionals offer background information on how CSR is currently communicated while audience responses to CSR communication are gathered through a web-based survey and focus groups consisting of American and Swedish citizens.   Results indicate that the two countries have more similarities than differences. Americans have a slightly more positive outlook on the communication and they are more likely to look up information about CSR initiatives after hearing a corporate message. This might indicate a more profound interest. Cultural and social differences are given as a possible explanation for the key differences.

從智慧型手機與平板電腦問市以來，移動式裝置的應用創造了人類生活的許多可能性，各類創新的商業模式應運而生。在即將邁入物聯網的未來，除了智慧型手機和平板電腦兩類移動式裝置外，手錶或眼鏡等生活用品，也都已經在實驗創新的應用，甚至在市面上販售，這些移動式裝置將為數位行銷領域帶來革命，產生新的商機。 本研究的個案公司Drcom，為一家法國的數位行銷及顧問公司，即是透過移動式裝置創造出的新商業模式，在醫療產業中使用E-detailing的方式為客戶提高業務銷售量。研究者透過在Drcom法國總部實習半年的方式，實地參與個案公司日常運作來進行研究。除了描寫Drcom實務上運作的情形外，本研究藉由Business Canvas的模型來分析Drcom的商業模式，架構出Drcom運作的各類商業元素，並描繪彼此間之關係。 最後，研究結論點出Drcom以移動式裝置進行數位行銷獲利的四個關鍵，並且就觀察到的問題，給予個案公司建議。 / Since smart phones and tablets launched to the market, the various mobile devices applications have changed the imagination and possibilities of human life. As a result, different business models are created. In the near future, the concept of Internet of Things will defineitely bring more impact on digital marketing and business model. Drcom is a digital marketing and consulting company, specialized in pharmaceutical indusrty, and Drcom runs their business, which is e-detailing, through mobile devices. E-detailing is an efficient and effective business solution to sales in pharmaceutical industry. The researcher conducted the research by half year internship in person, and anlyzed the company by Business Canvas to clarify how the business model works and the relationship between business elements. Lastly, the research comes to a four key factors concultion regarding how Drcom runs business through mobile devices, and finally would end up with several suggetions.

Baigiamajame magistro darbe analizuojamos elektroninės komercijos, tradicinės ir skaitmeninės rinkodaros bei duomenų analizės teorijos. Identifikuojamos pragrindinės probleminės duomenų analizės vietos. Pristatomi mažų ir vidutinių Lietuvoje veikiančių elektroninių parduotuvių savininkų apklausos skaitmeninės rinkodaros ir vartotojų kuriamų duomenų analizės temomis rezultatai. Sudaromas teorinis rinkodaros modelis, o vėliau papildomas apklausos rezultatų įžvalgomis, nurodomos pagrindinės išspręstos probleminės sritys. Remiantis nauju rinkodaros modeliu siūlomas verslo modelis. Darbo pabaigoje yra pateikiamos išvados. Darbą sudaro 6 dalys: įvadas, teorijos analizė, tiriamasis-analitinis skyrius, projektinis skyrius, išvados ir siūlymai, literatūros sąrašas. Darbo apimtis – 63p. teksto be priedų, 9 paveiksl., 3 lent., 79 bibliografiniai šaltiniai. Atskirai pridedami darbo priedai. / This master’s thesis begins with an analysis of e-commerce, traditional and electronic marketing, and data analytics theories. Later on the results of Lithuanian based small and medium sized electronic shop owner’s query on digital marketing and data analytics are being presented. Theoretical marketing model is being presented and later updated depending on the results of previously presented results of query. Also main solutions for previously clarified problems are being proposed. Depending on new marketing model a new business model is also proposed. At the end of this bachelor’s thesis there are conclusions being brought, considering all three parts of the paper. Structure: introduction, theory analysis, analytical research, project, conclusions and suggestions, references. Thesis consist of: 63 p. text without appendixes, 9 pictures, 3 tables, 79 bibliographical entries. Appendixes included.

A popularização mundial da internet facilita para seus usuários o compartilhamento de informações, opiniões e experiências sobre diversas questões, como seus interesses, produtos, serviços e locais que visitaram ou que pretendem visitar. Nesse contexto, abre-se espaço para que as organizações também participem desse processo, de modo a conhecer melhor seus públicos e desenvolver ações para influenciar positivamente suas decisões; esse conjunto de práticas forma a chamada comunicação digital. Dentro da competição internacional para atrair investimentos, turistas, imigrantes e estimular exportações, muitos países passaram a adotar estratégias e práticas de criação e gestão de marcas a fim de melhorar suas imagens para obter melhores resultados nessa competição (inclusive o Brasil, através da Marca Brasil) e, com isso, a comunicação digital surge como um importante aliado. Entretanto, observa-se uma escassez de pesquisas que abordem a interdisciplinaridade desses assuntos. Assim, o objetivo geral desta pesquisa é avaliar a experiência de navegação de usuários estrangeiros nos conteúdos de comunicação digital no portal Visit Brasil. A pesquisa foi definida como qualitativa exploratória e, num primeiro momento, realizou entrevistas em profundidade com os profissionais envolvidos na criação e gerenciamento de tais práticas no caso brasileiro. Num segundo momento, foram entrevistados usuários estrangeiros dos conteúdos gerados para a Marca Brasil, contando também com as informações complementares obtidas pelo uso de um equipamento de eye tracking. Os dados qualitativos levantados serviram de base para uma análise de conteúdo. Os resultados obtidos fomentam a conclusão de que o portal Visit Brasil atinge seu objetivo de atrair potenciais turistas estrangeiros a visitar o país, mas falha em seu outro propósito de suprir as necessidades de informações turísticas desses indivíduos. Além disso, conclui-se que o portal não é capaz de influenciar mudanças na imagem do Rio de Janeiro como um destino turístico. Este estudo traz contribuições ao desenvolvimento de novos trabalhos sobre o assunto, além de fornecer aos profissionais envolvidos, e potencialmente às empresas do setor brasileiro de turismo, uma melhor compreensão e o descobrimento de novas oportunidades a respeito das práticas de comunicação digital desenvolvidas em prol da Marca Brasil e de seus resultados até o momento. / The worldwide popularization of the internet makes easier for its users to share information, opinions and experiences about several subjects, like their interests, products, services and places they\'ve been to or intend to go in the future. In this context, companies have the opportunity to also take part into this process, being able to know better their audiences and developing actions to positively influence their decisions, putting into practice digital marketing activities. As the international competition to attract investments, tourists, immigrants and stimulate exports continues to grow, many countries now adopt branding strategies and practices trying to improve their own images to get better results into this competition (including Brazil, through the Brazil Brand), and digital marketing is now an important ally for that attempt. However, studies that approach the interdisciplinarity of those subjects are scarce. Therefore, this study was developed to evaluate the experience of foreign users towards the digital marketing contents developed to the Brazil Brand through the website Visit Brasil. First, through a qualitative approach, in depth interviews were developed with professionals involved on the creation and management of those practices. After that, foreign users of the Brazil Brand online materials interacted with those contents, and these interactions were recorded and analyzed with an eye tracking equipment. In depth interviews also were conducted. All the collected data were analyzed through a content analysis. The results supports the conclusion that the website succeeds to attract potential foreign tourists to visit Brasil, but fails to supply all tourist\'s information needs. Also, it is possible to conclude that the website is incapable of influencing changes about the image of Rio de Janeiro as a tourist destination. This study contributes to the development of new researches on this field, and also will provide to the involved professionals and tourism companies, better comprehensions and new opportunities related to digital marketing practices developed to the Brazil Brand and its results so far.

The subject of this Master's thesis is social media and its utilization in tourism marketing. The aim of the thesis is to determine which social media are most useful for tourism marketing and identify effective ways of social media marketing in tourism. The opening chapter deals with the development and current state of the Internet, digital marketing and individual types of social media. The second chapter examines the influence of social media on travelers and trends in social media marketing. The next chapter contains analysis and evaluation a survey among users of social networking sites. The last chapter is dedicated to analysis and comparison of marketing activities of two competitive tour operators on social media. The main findings of the thesis are summarized in its conclusion.

The diploma thesis deals with the digital marketing strategy for the selected company -- a real estate agency called F.O.K., s.r.o. Prešov. The main objective of theoretical part is to analyze and define the most effective ways and means of company's promotion on the Internet with an emphasis on character of the company and the specifics of the real estate market. SOSTAC method is applied to find the most effective planning of the digital marketing strategy. The practical part deals with an optimization of the existing marketing communications and advertising. As a result, the recommendation for promotion improvement are discovered and futher development for real estate agency plan is defined.

This master thesis deals with various tools of digital marketing and their usage in the music industry. The aim of my master thesis is an analysis of available tools and then the demarcation extent of use. The main research question is What tools of digital marketing are currently most used in the music industry? I chose research methods such as observation, study documents and written questionnaire for answering this issue applied to the Czech Republic. The contribution of this work is how to make particular tools of digital marketing more effective for musicians of the Czech Republic.

This diploma thesis focuses on selected advertising campaigns (published during the academic year 2015/2016) by the universities in the Czech Republic with the highest impact. The goal of this thesis is to present the new ways of communication in digital marketing and to evaluate aforementioned campaigns based on usual principles of promotion among public and educational facilities in the Czech Republic. In order to understand the background the situational analysis and monitoring of current trends within the online advertisement were used. The main contribution is a set of recommendations that could be useful for any educational facility.

Orientador: Laymert Garcia dos Santos / Tese (doutorado) - Universidade Estadual de Campinas, Instituto de Filosofia e Ciências Humanas / Made available in DSpace on 2018-08-26T13:04:28Z (GMT). No. of bitstreams: 1 Cruz_LeonardoRibeiroda_D.pdf: 2081819 bytes, checksum: 83edc0f34085d32e2f4e01a345734b85 (MD5) Previous issue date: 2014 / Resumo: Essa pesquisa discute as estratégias de combate e de inserção do mercado fonográfico na internet e seus efeitos no desenvolvimento da rede. Para tal, ela parte da análise do mercado tradicional de discos, que durante todo o século XX se solidificou através do controle dos meios de produção, distribuição e promoção de cópias gravadas em suporte físico bem como através da proteção das leis regulamentadoras desse mercado ¿ as leis autorais. Entretanto, a internet e as tecnologias de reprodução e distribuição de bens culturais digitalizados reorganizaram o mercado fonográfico ao propiciar uma ampla e gratuita disponibilização de seus produtos. Tal reorganização teve ressonâncias em diversos aspectos desse mercado, principalmente nas formas tradicionais de negociação e valorização dos produtos culturais. As primeiras movimentações do mercado fonográfico foram a de combate à distribuição digital de música em favor da proteção do mercado tradicional de música gravada, pautada pelo paradigma da escassez e pelo controle oligopolista e altamente concentrado do mercado. Contudo, acontecimentos mais recentes no campo da negociação dos produtos culturais e das empresas fonográficas apontam para novos desdobramentos relacionados à aproximação das estratégias de inserção das empresas de entretenimento com a distribuição digital que, por sua vez, buscou transformar o modelo de negócio do mercado fonográfico através de uma redefinição de seus produtos e de sua atuação. A partir de novos serviços legais de disponibilização gratuita de músicas, as grandes empresas fonográficas inauguraram formas distintas de negociação de seus produtos culturais, pautando seus lucros a partir do cada vez mais onipresente marketing comportamental. A música como mercadoria muda de natureza comercial em favor de uma nova lógica de valorização, pautada na abundância e na gratuidade de produtos a partir de seu acesso. Ao reforçar a hegemonia de um modelo de negócio pautado no controle do acesso de informações, na criação de ambientes fechados e voltados à valorização ¿ baseado na ação simultânea de suas estratégias de repressão e de inserção ¿ a indústria fonográfica volta a buscar o controle da produção, distribuição e promoção de música gravada ao mesmo tempo que alteram definitivamente a experiência de navegação do usuário e o próprio desenvolvimento da topologia da internet / Abstract: This research discusses the strategies of repression and insertion of the music industry on the Internet and its effects on the development of the network . To this goal, it starts from the analysis of the traditional music market, that throughout the twentieth century solidified by controlling the means of production, distribution and promotion of recorded copies on physical media as well as through the protection of the laws regulating this market ¿ the copyright laws. However , the internet and the technologies of reproduction and distribution of digitized cultural goods reorganized the music industry by providing a wide and free availability of their products . This restructuring had resonances in various aspects of this market , especially in traditional forms of trading and valuation of cultural products . The first strategy of the music industry were to combat the digital distribution of music in favor of protecting the traditional market for recorded music, guided by the paradigm of scarcity and the highly concentrated and oligopolistic market control. However, recent events in the trading of cultural products and in the record companies fields indicate a new developments related to the integration strategies of entertainment companies in the digital distribution that, in turn, sought to transform the business model of the music industry through a redefinition of its products and its operations. From new legal services with free music available, large music companies opened different ways of negotiating their cultural products, basing its profits from the increasingly ubiquitous digital behavioral marketing. Music as merchandise changes of its commercial nature in favor of a new logic of valuation, based on the abundance and gratuity of product through their access. By reinforcing the hegemony of a business model guided by the access information control, the creation of closed and controlled digital environments - based on the simultaneous action of their strategies of repression and insertion - the music industry back to seek control of production, distribution and sale of recorded music while definitely alter the user's browsing experience and the development of the topology of internet / Doutorado / Sociologia / Doutor em Sociologia