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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Medarbetare och chefers upplevelser av feedback : En enkätstudie om feedback / Co-workers and managers' experiences of feedback : A survey about feedback

Sjölander, Elin, Jansson, Sara January 2018 (has links)
Syftet med studien var att bilda kunskap om hur feedback ges och upplevs inom ramen för  ett företag i lager- och distributionsbranschen. I studien undersöktes vilka skillnader det  fanns mellan medarbetarnas upplevelser av feedback avseende kön, anställningstid och  ålder. Vidare undersöktes vilka likheter och skillnader det fanns mellan chefernas och  medarbetarnas upplevelser av feedback. Studien var kvantitativ med en deduktiv ansats.  Datainsamlingsmetoden som användes var enkäter och totalt svarade 55 medarbetare och  8 chefer. Data analyserades med t-test med oberoende mätningar. I resultatet visades två  signifikanta skillnader. Den första visade att de manliga medarbetarna oftare fick höra att  de gjort ett mindre bra arbete. Den andra skillnaden visade att de manliga medarbetarna  oftare fick beröm av cheferna. Resultatet visade även skillnader i hur cheferna och  medarbetarna upplevde feedback på företaget. Medarbetarna ansåg att det var viktigast att  få feedback som hjälper dem att utvecklas. En slutsats i studien var att medarbetarnas  upplevelser av feedback tenderar skilja sig åt beroende på kön. / The purpose of the study was to provide knowledge about how feedback is given and  experienced within a specific company context in the warehouse and distribution industry.  The study examined the differences between employee experiences of feedback regarding  genders, period of employment and age. Furthermore, similarities and differences were  found between managers and employees' experiences of feedback. The study was  quantitative with a deductive approach. Surveys were used to collect the data and a total  of 55 employees and 8 managers answered the survey. The data were analyzed with  Independent Sample t-test. In the result, two significant differences were noticed. The first  showed that the male employees were more often told that they had done a less good work  and the other difference showed that the male employees more often received praise from  the managers. There were also differences in how managers and employees experienced  feedback. Employees felt it was important to get feedback to help them develop. A  conclusion in this study was that employees' experiences of feedback tend to differ  depending on gender.

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