The aim of this Master’s thesis is to investigate how a public library should sign and organize their resources to make them as accessible as possible to the users of the library. Our theory, Paul Arthur’s and Romedi Passini’s wayfinding theory, is about how people search through information loaded environments. Our empirical material consists mainly of three parts: an inventory of the resources and guiding at Hammarö bibliotek, eight interviews with visitors at Hammarö bibliotek and observations of how visitors use and interact with the library, its resources and guiding. With this material we got an image of the staff’s plans about the organization and guiding in the library, what the visitors thought about the library’s organization and guiding and how they used and interacted with the library. When analysing the empirical material with the wayfinding theory we found out that the library users searched through Hammarö bibliotek like its resources were hierarchically structured. On the whole the public library’s resources were structured hierarchically, but for various reasons the structure were not consistent. Our conclusions were that Hammarö bibliotek should organize their resources more consistent and make the organization mainly known for the users of the library in the entrance. The users also need to be led to the parts of the library that differ from the hierarchic structure. This is possible through a consistent and consequent signage system, which we discuss in this thesis. / Uppsatsnivå: D

The purpose of this thesis is to find out how library staff perceives the impact of the introduction of lean on the operations focusing on users. In order to respond to demands from the library law and guiding documents, the Stockholm Public Library implemented an organizational change and introduced the lean management approach. The empirical data about the organization, lean, New Public Management, interviews, policy documents and the final report from the lean project were collected in the process of research. For a description and analysis of the empirical material the following theoretical basis was used: theory of change and a combined model of an organization's development created by Jacobsen and Thorsvik based on social psychologist Kurt Lewin's organizational change theory and political scientist Lars Erik Lyngdal's theory of development. Analysis of the results shows that the introduction of lean according to library staff perceptions influenced the operation's focus on users in different ways, both during the transition and afterwards. As for the utility and the results of the lean concepts and tools they generated in the operation, it was found that the informants were satisfied with the effects, and perceived that the tools generated a positive impact on the users' part. Study results and analysis show that lean can be used advantageously in public libraries but there are fundamental factors to consider when lean is to be implemented. Lean is seen not as the only management method that can be applied in public libraries but these should be chosen according to what works best in the organization.

The background to this thesis is the impact of information technology on libraries and librarywork. If information technology causes changes in the tasks and work of libraries, thenlibrary organisations should also change. It is important to engage and inform the staff if suchchanges are to succeed. This thesis investigates the notions about library tasks and librarywork among eight "middle-managers" at Linkopings universitetsbibliotek.The investigation is based on interviews and then analysed with Soft Systems Methodology(SSM). By identifying the "Weltanschauung" of the staff, the thesis tries to create logicallydesirable and culturally feasible models of systems relevant to the situation at Linkopingsuniversitetsbibliotek. Based on the interviews, this thesis proposes two such models.The first model aims to make the library users competent to seek, find and evaluate their owninformation. The aim of the second model is to make library work more efficient by gettingthe staff to see themselves as parts of a process instead of isolated functions.

The purpose of this master thesis is to study the correlation and meaning of current ideas and practice at the public library of Gothenburg. This was done by comparing the visions and ideas expressed by the library through the library plan, with how the daily practice looks. For the theoretical framework organizational theory is used and research data was collected both from public documents and through observations. The public library of Gothenburg were chosen for the study because of it's newly renovated facilities. The idea is that these facilities make a suitable study object of the current ideas and priorities of the public Swedish library in general.The results show that the public library practice in Sweden still rests on the original public library ideas such as offering information for free and treating every user as equal. It also shows the importance of legitimizing new activities by relating them to more familiar ingredients. When developing the organization it's critical for the library to remain recognizable as a public library to avoid damaging the brand name. The new facilities of the public library of Gothenburg do well to correspond to the ideas and visions expressed in the library plan. Generous opening hours and accessible facilities seem to help in attracting many visitors. Some questions are raised regardning the lack of dedicated reading rooms, when it is stated by the library that the meeting between the user and the information still should be regarded as the central aspect of the library practice. Room for improvment is also seen regarding the ambition of offering more ways of communication and participation. On the whole the realization of the library plan is deemed to be well on it's way, which is seen as a positive example of the much debated usefulness of the library plans. However, it is also noted in the study how some of the wide ambitions sometimes risks conflicting with each other.

The purpose of this thesis is to investigate how structural changes are depicted as well as formally brought about in the documents of rule and regulation of Uppsala University and Uppsala University Library the years 1999−2013. Beside the documents of rule and regulation, also documents that is commenting on (or in other ways relates to) these are investigated. The study is based both in organizational theory and modern rhetorical theory. The results show that the University to a certain extent gained an increased possibility to micromanage the library’s working routines during the time span covered and the study traces the consequences this had on the library organization and reactions it evoked among the leaders and representatives of the library staff This raised a debate between representatives from the University library and its mother organization, the University, regarding at which level in the whole organization decisions regarding the library’s forms of funding and everyday praxis. In addition also the development at the University library at Lund University is more briefly surveyed, as a complementing picture. The thesis is a two years master’s thesis written at the Department of Archive, Library and Museum Studies at Uppsala University.