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Belöningssystem för arbetare : En fallstudie på ett industriföretag / Reward system towards blue-collar workers : A case study at a industrial companyHaxhiu, Agonis, Glasberg, Max January 2021 (has links)
Bakgrund och problem: Ett välkänt ekonomiskt styrmedel som används av företagsledare för att motivera anställda till att utföra prestationer som ligger i linje med företagets mål är belöningssystem. Belöningssystem fungerar olika i olika branscher och måste anpassas efter typ av verksamhet och anställda. Ett relativt outforskat område är industribranschen, här utförs ofta kärnprocessen av arbetarna på golvet vilket gör det intressant att se hur ett industriföretag jobbar med belöningssystem mot dessa typer av anställda och identifiera kritiska områden för belöningssystemets funktion mot arbetare då detta är ett ostuderat område. Syfte: Syftet med denna studie är att bidra med ökad förståelse om hur industriföretag jobbar med belöningssystem gentemot arbetare och vad dessa arbetare har för erfarenheter av detta system. Metod: En kvalitativ fallstudie är utförd på företaget Atlas Copco Power Technique Nordic som är verksamma inom industribranschen. Åtta respondenter har intervjuats genom semi-strukturerade intervjuer. Studien har anammat en abduktiv forskningsansats Slutsats: Atlas Copco Power Technique Nordic använder sig av många olika belöningar i olika former för att motivera sina anställda, en kombination av icke-monetära belöningar är den främsta nyckeln för att skapa motivation hos anställda. Det framkommer att de monetära belöningarna exklusive lön inte har betydande påverkan på arbetarnas motivation och vilja att prestera. Det visar sig även att mål och rättvisa har en betydande roll vad gäller arbetarnas positiva inställning till belöningssystemet. / Background and problem: A well-known financial instrument used by business leaders to motivate employees to perform in line with the company's goal is the reward system. Reward systems work differently in different industries and must therefore be adapted to the type of business and type of employees in an organization. A relatively unexplored area is the industrial industry. Here the core processes are often performed by the blue-collar workers which makes it interesting to see how an industrial company works with reward systems towards these types of workers and identify critical areas for the reward system's function towards blue-collar workers as this is an unstudied area. Purpose: The purpose of this study is to contribute to an increased understanding of how industrial companies work with reward systems towards blue-collar workers and what experience these workers have of this system. Method: A qualitative case study has been carried out at the company Atlas Copco Power Technique Nordic, which is active in the industrial industry. Eight respondents were interviewed through semi-structured interviews. The study has adopted an abductive research approach Conclusion: Atlas Copco Power Technique Nordic uses many different rewards in different ways to motivate its employees, and the combination of non-monetary rewards is the main key to creating motivation in employees. It appears that the monetary rewards excluding wages have no meaningful effect on blue collar worker’s motivation and desire to perform. It also appears that goalsetting and justice play a significant role in terms of blue collar worker’s positive attitudes towards the reward system.
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Communicating compliance : A qualitative research of safety information within blue collar industries in Sweden and Norway and an onboarding design proposal of a regulatory compliance appMeijer, Karolina January 2023 (has links)
Which solutions exist within the blue collar industries in Sweden and Norway today for conveying safety information to its employees? How may one re-design an understandable onboarding process to a digital app for Swedish-speaking blue collar workers? This study set out to research these questions, collaborating with Inphiz Technologies AB, a SaaS company in Stockholm, Sweden who has created a digital service to manage and automate legislative and regulatory compliance data in blue collar industries. The objective of the study was to answer the research questions and to create a design proposal for the users first steps into the Inphiz app through an onboarding process. Qualitative research methods were conducted throughout a design process with a PACT framework and a case study approach from March 13th to May 25th 2023, in different parts of Sweden. The collected data was aggregated and analysed through affinity diagrams. Results from the analysis showed clear patterns of the workers difficulties in following through with legislative and regulatory compliance due to a dissonance between internal and external demands. Blue collar workers within the construction industry worked under conditions where a trade-off between security and economy existed. However, engagement through all levels of the organisation supported the maintaining and cultivation of a safety culture, affecting the behaviours and attitudes of the employees. Digital tools concerning compliance and communication were moreover perceived as beneficial to the organisation, but in companies where they were present, the onboarding of the employees demanded a lot of resources and convincing of the tools benefits. Furthermore, having users finding the aha moment early the digital prototype and using explorative learning made them realise the benefits of the app. As a summary, this paper gives perspective on the organisational and environmental context of a blue collar worker with regards to safety information and how cognitive strategies can improve the onboarding UX of a digital app. Recommendations in carrying out similar research would be to increase the level of user participation.
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