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The purpose of this feminist critical discourse analysis was to uncover whether or not, and how, muteness of female-preferential voice occurs within written organizational computer-mediated communication. Qualitative textual analysis was used to analyze 18 discussion forums from three voluntary professional associations representing highly male-populated (mechanical engineering), gender neutral (training and development), and highly female-populated (nursing) industries. Discussion posting participants were categorized for using male-preferential (MP), female-preferential (FP), or neutral (N) language. MP and FP interactions were then analyzed for themes of muting and muteness. Seven major findings within three analytic categories emerged from this study. First, with regards to preferential language use by industry site, all three sites’ participants used FP language more than MP language. In fact, 158 of the 246 total participants were categorized as FP language users and 17 of the 18 forums were initiated by a FP participant. Additionally, although overall, modals and hedges were the most prevalent FP language characteristics and opinions were the most prevalent MP language characteristic, this differed across industry site. Implications for scaling preferential language dimensions along a continuum from highly feminine to highly masculine are discussed. Second, regarding strategies of maintaining male dominance (muting), it was found that MP language dimensions were used more often by MP participants when interacting with FP participants. Themes of muting strategies such as overstating one’s knowledge base were found in MP language. FP participants, on the other hand, cloak their opinions in subordinating language; thus understating their knowledge. This context allows MP language users to trivialize FP language users’ postings. Additionally, the use of masculine pronouns was equal to the use of feminine pronouns despite the majority of FP participants; and FP participants were overwhelmingly more likely to use masculine pronouns that MP participants were likely to use feminine pronouns. Finally, with regards to strategies of FP communication during interactions with MP language users (muteness), FP participants engaged mostly in respectful communication as a strategy to communicate. The communication strategy used least was confrontation. An emergent strategy of communication was the increased use of metaphors by FP participants when interacting with MP participants.

abstract: ABSTRACT This study sought to inform the curriculum of crew resource management (CRM) for multi-pilot flight deck operations. The CRM curriculum requires continued reexamination to ensure safe flight in the changing demographic of flight decks in the US. The study calls attention to the CRM curriculum’s insufficient inclusion of robust training components to address intercultural communication skills and conflict management strategies. Utilizing a phenomenological approach, the study examined the communicative experiences of African American female military and airline transport pilots on the flight deck and within the aviation industry. Co-cultural theory was used as a theoretical framework to investigate these co-researcher’s (pilots) experiences. A parallel goal of the investigation was to better understand raced and gendered communication as they occur in this specific context—the flight deck of US airlines and military aircraft. The researcher conducted in-depth semi-structured interviews and shadowed two co-researchers (pilots) for a period of days and built a relationship with them over the course of one year. Eight years of preparation working in the airline industry situated the researcher for this study. The researcher collected stories and interviews during this time immersed in industry. The data collected offers initial insights into the experiences of non-dominant group members in this unique organizational environment. The study’s findings are reported in the form of a creative/narrative nonfiction essay. This effort was twofold: (1) the narrative served to generate a record of experiences for continued examination and future research and (2) created useful data and information sets accessible to expert and non-expert audiences alike. The data supports rationalization as a co-cultural communication strategy, a recent expansion of the theory. Data also suggests that another strategy—strategic alliance building—may be useful in expanding the scope of co-cultural theory. The proposed assertive assimilation orientation identifies the intentional construct of alliances and warrants further investigation. / Dissertation/Thesis / Doctoral Dissertation Communication 2015

abstract: Traveling is one of the most enriching and fulfilling activities for most people. Yet factors such as crowded airports, long waiting queues, and inaccessible features of airports and airplanes often make traveling stressful for many individuals including those with disabilities. This qualitative phenomenological research study examined the underexplored area of traveling with a vision disability. Framed around a Co-cultural theoretical perspective, the study examined the lived experiences of vision impaired individuals with regard to receiving disability assistance services during air travel. The study specifically explored the communication strategies that vision impaired individuals employed to manage their assistance-related air travel needs. The study used in-depth interviews for data collection, and a combination of thematic analysis techniques for data analysis. Findings indicated four categories of assistance-related issues that vision impaired participants frequently experienced in their travel: personnel training issues, system issues, policy issues, and physical accessibility issues. The study also identified four Co-cultural communication orientations that participants used in navigating air travel: assertive accommodation, aggressive accommodation, assertive assimilation, and nonassertive assimilation. In addition, the study identified a new Co-cultural communication practice - normalizing for self. Findings of this research conclude that despite three decades since the passage of United States legislation to protect the rights of disabled people, vision impaired travelers still frequently experience inequitable air travel practices. The study offers recommendations on pressing issues concerning policies and regulations that can inform airline executives and federal legislators in facilitating a more equitable and pleasurable air travel experience for those with vision disabilities. / Dissertation/Thesis / Doctoral Dissertation Communication 2020

In this project I explore the connection between cultural and personal identity in the college classroom. Respondent interviews were conducted using open-ended questions, which began with a broad picture of the role the instructor played in the classroom and then focused more specifically on the issue of sexual orientation and the choices to disclose or not disclose orientation in the classroom. Thematic analysis was used to examine the interviews, upon the completion of the interviews being transcribed. RQ1: Do gay and lesbian instructors disclose their sexual orientation in the classroom? From this question, four themes emerged. These themes were disclosure not relevant, out of the classroom disclosure, students just know, and disclosure in the classroom. RQ2: What reasons do gay and lesbian instructors give for disclosing their sexual orientation in the classroom? Two themes, fears of disclosure and holding back, transpired from this question. RQ3: How do gay and lesbian instructors foster diversity in the classroom related to sexual orientation? Four themes were exposed from the question, and these themes were paradox of diversity, passing, mentoring, and identity not sexuality.

Bibliography: leaves 253-298 / This study examines the language, identity and intercultural communication dynamics in the Xhosa communities of Cape Town where some immigrant Shona speakers dwell. Language is a complex and nuanced repertoire of culture and the choice of language constitutes part of an individual’s identity construction. Owing to these identity dynamics, the Shona speakers resident among the Xhosa communities find themselves entangled in the politics of belonging and identity that define the Shona-Xhosa immigrant landscape in Cape Town. The Shona speakers engaging in intercultural communication in Xhosa communities are confronted with language and cultural hurdles. Orbe’s Co-cultural Theory among others was central to the unpacking of the intricacies of culture and the Xhosa hegemony. Results show that Shona people speak Xhosa for social acceptance and to secure economic benefits. Nevertheless, this seems not to offer them profound indulgence with the Xhosa culture. Even if they comprehend the culture, their Shona cultural identity hampers their full admission into the Xhosa culture. This lack of cultural acceptance leaves the Shona speakers alienated from both Xhosa and Shona cultures. In that regard, Shona speakers among Xhosa communities in Cape Town live a fluid life in which relentless cultural change is the only constant. This transitory life promotes intercultural concession in the personal layer of self, leading to the emergence of a hybrid multicultural self-concept. The study thus contributes towards scholarship by revealing that the differences in individual linguistic circumstances in the process of intercultural negotiation appear to produce different levels of acquisition of the Xhosa culture and Xhosa by the Shona speakers. This is corroborated by the fact that Shona speakers who could not speak English learnt Xhosa faster than those who could speak English. This study argues that the maintenance of the Shona language by its speakers in Xhosa communities is as much their duty, as it is their right. Ultimately, the study posits that ethnocentrism stifles the intercultural communication process and leads to tiffs in multicultural communities / Linguistics and Modern Languages / D. Phil. (Languages, Linguistics and Literature)