Thesis (Ph. D.)--University of California, Santa Cruz, 1990. / Typescript. Includes bibliographical references.

Thesis (Ph. D.)--Ohio State University, 2005. / Title from first page of PDF file. Document formatted into pages; contains x, 137 p. Includes bibliographical references (p. 119-126). Available online via OhioLINK's ETD Center

Thesis (Ph.D.)--Texas Christian University, 2006. / Title from dissertation title page (viewed Sept. 6, 2006). Includes abstract. Includes bibliographical references.

Thesis (Ph.D.)--Ohio University, August, 2004. / Title from PDF t.p. Includes bibliographical references (p. 93-111)

This research addressed the nature of mainstream counsellors' attitudes towards their culturally different clients. This investigator conducted two separate studies in which all of the subjects were students in the Department of Counselling Psychology at The University of British Columbia. The counsellors in the first study were in the first year of the counselling program (novice) while those in the second study were in their final year (mature). The research design was an experimental post-test only control group. Counsellors' attitudes towards their culturally different clients were investigated by presenting a client who had a foreign accent. In each study one group was exposed to a non-accented client in a counselling situation and the other group was exposed to a foreign-accented client. A matched-guise videotape of a client presenting a counselling problem was shown to the two groups of counsellors in each study. Each counsellor in the control group viewed a non-accented client and each counsellor in the experimental group viewed the same client but with a foreign accent. To measure the attitudes of counsellors towards their clients, a Semantic Differential Attitude Scale was constructed utilizing 50 bipolar adjectives. In addition, the counsellors responded to a written Interview Questionnaire designed to investigate what may influence the attitudes of the counsellors, such as: similarity of beliefs; perception of the client's motivation and an awareness of cultural differences. In both studies all counsellors rated the client in the accented and non-accented situations with an overall positive attitude on the Semantic Differential Scale. However, the counsellors exposed to the accented client, in Study One responded with a more positive intensity of attitude than the counsellors who viewed the non-accented client (p≤.001). The counsellors in the second study did not differ in their attitudes towards the accented or non-accented client (p>.05). In response to the Interview Questionnaire, the novice, beginner counsellors in Study One generally reacted to the client on a more personal level with the mainstream counsellors in the accented situation reporting more affinity towards the client. Those more mature counsellors in Study Two were less involved and attended to the external influences on the client (accented or not). Recommendations for future counselling research are suggested in the areas of the attitudes of counsellors towards their accented clients; similarity of experience as a variable which influences the cross-cultural counselling process; and the utilization of the matched-guise videotape in training and education. / Education, Faculty of / Educational and Counselling Psychology, and Special Education (ECPS), Department of / Graduate

This research project was designed to determine whether anxiety in counsellors was higher with clients with foreign accents, and if so, whether this resulted in counsellors being less effective within the counselling session. Other feelings experienced by counsellors specific to counselling accented clients were also examined. Two separate, but related studies were conducted in which a comparison between two groups of counsellors-in-training was made. One group counselled a client with a European accent, while the other counselled a client with a Western Canadian speech style, typical of the region in which the study took place. Subjects in both groups were presented with a 20-minute video training tape of a client presenting a problem. Each subject was asked to respond verbally as they would in a real counselling session. The video tapes shown to the two groups were identical with the exception of the accent variable. The findings in both studies were similar. No statistically significant differences were found between the two groups in level of state anxiety as measured by the A-State of the STAI. Results from a questionnaire constructed specifically for this research project supported these findings. It did appear, however, that counsellors presented with the foreign accented client may have experienced more anxiety in the first few minutes of the session resulting from their inability to fully understand the accent. An unexpected finding emerged when both studies were examined together. It was found that a lower proportion of counsellors exposed to the foreign accented client expressed feelings on a frustrated/thwarted dimension (p<.05). More expected however, was the finding that higher levels of counsellor state anxiety were correlated with lower levels of counsellor functioning in the session (p<.001). The results of this study are discussed in relation to cross-cultural counselling, the anxiety-counsellor competence relationship, and sociolinguistic accent research. These results question several assumptions prevalent in the cross-cultural literature and suggest that a new set of issues may be emerging for the counsellor working with the minority client. / Education, Faculty of / Educational and Counselling Psychology, and Special Education (ECPS), Department of / Graduate

The purpose of this study was to explore the specific client issue of unfinished business by comparing the differential effectiveness of empathy plus the Gestalt empty-chair technique and empathic reflection. The population consisted of 28 subjects drawn from students enrolled in the first year of a Master's Degree program in Counselling Psychology at a major university. The subjects received two counselling sessions in either the empathy plus Gestalt condition or the Empathic reflection condition. Two relationship instruments, the Empathy Scale of the Barrett-Lennard Relationship Inventory and the Task Dimension of the Working Alliance Inventory, were administered to assess the subject's perception of their therapist's behaviour and to screen for subjects who were not engaged in the process. Two outcome measures, the Target Complaint Measure and the Affective Reactions Questionnaire, were used to assess the amount of resolution subjects felt in their presenting complaint and the amount of change in their feelings toward the significant other. Two session measures, the Session Evaluation Questionnaire and the Target Complaint Discomfort Box Scale, were used to assess the current amount of discomfort regarding the presenting complaint and to evaluate the subject's perception of the sessions. The study showed that empathy plus the Gestalt empty-chair dialogue produced significantly more tolerance in the subjects' feelings toward a significant other person as measured by the Affective Reactions Questionnaire on an issue of unfinished business than those produced by empathic reflection. The results further suggest that a greater improvement in initial target complaint as measured by the Target Complaint Measure was felt for the empathy plus Gestalt condition than for the empathic reflection condition. The review of the literature suggests that the issue of unfinished business is an important one and the tentative results from this study suggest the need for further investigation to determine if the preliminary results are upheld in a clinical setting. The tentative results suggest that the Gestalt empty-chair dialogue in the context of an empathic relationship may make a contribution to the treatment of the issue of unfinished business. / Education, Faculty of / Educational and Counselling Psychology, and Special Education (ECPS), Department of / Graduate

The focus of this study was an examination of the anxiety level and coping processes of female counselling students when confronted with a client who has either been sexually abused, physically abused, or who is experiencing role conflict. It was hypothesized that students who were exposed to a sexually abused client would demonstrate a significant increase in anxiety and poorer coping processes than the comparison groups. Coping processes were construed as coping thoughts (the relationship between negative and positive self-statements), and operationalized as the proportion of negative self-statements to total self-statements. It was further expected that there would be a moderate, positive correlation between anxiety and relative negative self-statement scores after viewing the client videos. Sixty female volunteer counselling psychology students (M age 35.8) at the University of British Columbia were randomly assigned to one of three experimental groups: exposure to a video presentation of a client who had either been sexually abused, physically abused, or was experiencing role conflict. Each student completed the State Form of the State-Trait Anxiety Inventory and the thought-listing procedure before and after viewing the client. Data were analyzed by two repeated measures, 2-way (group x time) ANOVAs, with anxiety and relative negative self-statement scores as the dependent variables. A Pearson product-moment correlation was also conducted between these two variables at post-test. The ANOVAs revealed no significant differences between the three groups from pre- to post-video, and, unexpectedly, the relative negative self-statement scores decreased for all groups. A positive correlation but of low magnitude was found between anxiety and relative negative self-statement scores (r=.21, p<.05). Because of the unexpected results, and based on findings from the literature, post-hoc analysis was carried out A repeated measures ANOVA with positive self-statements as the dependent variable revealed a group x time interaction that approached significance, F(2,60)=2.20, p.<.12. Post-hoc Scheffe's tests (p<.05) indicated that the sexual abuse group increased these positive self-statements more than the comparison groups. Data were also examined from the perspective of Schwartz and Garamoni's (1986) States of Mind model. These findings coupled with data from the ancillary questionnaires suggested that students were functioning from a position of grandiosity with respect to their counselling ability with adult survivors of sexual abuse. There was also some indication that at least some students who had been sexually abused themselves were in a state of denial in relation to the effects of their own abuse. / Education, Faculty of / Educational and Counselling Psychology, and Special Education (ECPS), Department of / Graduate

Due to demographic shifts and efforts to recruit culturally diverse professionals, it is plausible that more Caucasians will encounter ethnic minority counselors in the future. Yet, the majority of multicultural literature has only emphasized Caucasian counselors' multicultural counseling competence. Research has rarely discussed how ethic minority counselors influence the perceptions of Caucasian clients. The research purpose was to explore how acculturation and gender of Asian and Caucasian counselors influence Caucasians' perceptions of the counselors and counseling services. With an analog research design, 562 Caucasian college students read 1 of 8 randomly assigned counselor descriptions, which were varied by counselor characteristics, and reported their perceptions on dependent measures: Counselor Rating Form - Short Version (CRF-S), Working Alliance Inventory - Short (WAI-S) and 4 Willingness items. With the Attitudes Toward Seeking Professional Psychological Help - Shortened Form as a covariate, 15 hypotheses were expected that Caucasians would prefer high-acculturated, same sex, and same ethnic counselors tested by simple contrast, while an exploratory question, investigating main and interaction effects among independent variables (counselor ethnicity, acculturation and gender, and participant gender) on dependent measures, was examined by MANCOVA and ANCOVA. Although only 2 of 15 hypotheses showed significance, the exploratory investigation revealed: Caucasian participants had a preference of high-acculturated counselors on CRF-S attractiveness, WAI-S and willingness to seek help. However, present data did not replicate the impression of similar ethnic matching in counseling dyads. On CRF-S expertness, Caucasian participants reported that Asian male counselors were perceived as more expert than Caucasian male counselors. For gender differences, the current finding showed that female participants were more willing to seek help for academic/career concerns, whereas male participants were more willing to discuss their somatic concerns. For the research implications, with appropriate trainings in multicultural counseling competence, both Caucasian and non-Caucasian counselors could become effective therapists. Counseling agencies may need to keep counselors' background information minimum so it would not impede counseling relationships. With the limitation of analog study, the generalization of the current findings to actual clinical settings needs to be cautious. The qualitative research approach could expand our understandings concerning the current research direction in depth.

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