The study was born out of a deep concern that there have been missed opportunities to apply cultural intelligence to enrich leadership, instruction, and learning. In particular, direct interaction and observation of students from multicultural backgrounds have revealed the value in adjusting one’s mindset to creating a more inclusive learning environment. The purpose of the study was to examine the influence of cultural intelligence on faculty leadership. The problem addressed was the growing need for faculty to expand their cultural intelligence to enable them to demonstrate exemplary leadership in 21st century classrooms. The study measured the cultural intelligence of faculty using the Cultural Intelligence Scale (CQS). Faculty members’ leadership was measured using the Leadership Practices Inventory Self (LPI-Self). This quantitative study used associational and survey methods to predict scores and explain associations among variables. Overall, behavioral CQ and cognitive CQ had a greater influence on the following leadership practices: Model the Way, Inspire a Shared Vision, and Challenge the Process. For the private university, behavioral CQ had a greater influence on the following leadership practices: Model the Way and Inspiring a Shared Vision. The public university did not show preference for any of the five leadership practices. For the state college, cognitive CQ had a greater influence on all leadership practices, except for Model the Way. The results of this study confirmed that cultural intelligence significantly influenced leadership practices of faculty members. These findings provide important information for faculty development programs, curriculum development, and hiring practices. An urgent requirement for advancing teaching and learning in today’s higher education classrooms is a keen understanding of the underlying values, beliefs, and perceptions of students. These qualities affect students’ understanding and how they express themselves in the classroom. The decision to give instructional leaders leadership training in cultural intelligence is highly recommended. While faculty members showed preference for certain leadership practices, their preferences might be incorporated to develop a blended leadership style that may be more suitable for today’s diverse academic community. The association found between cultural intelligence and leadership practices confirms the value of faculty development in cultural intelligence. / Includes bibliography. / Dissertation (Ph.D.)--Florida Atlantic University, 2017. / FAU Electronic Theses and Dissertations Collection

Since a few decades ago, world seems flat because of globalization, however, cultural diversity also creates challenges and problems for individuals and organizations. Cultural intelligence (CQ), defined as an individual¡¦s capability to function and manage effectively in culturally diverse settings (Earley & Ang, 2003). CQ can explain why some individuals are more effective than others in culturally diverse situations; therefore, it¡¦s important for everyone. Until now, relatively researches mainly focuses on the influence of CQ. To know antecedents of CQ, this study developing and testing a model including external factor and internal factor, and posits differential relationships among the four CQ dimensions (metacognitive, cognitive, motivational and behavioural), employment cross-cultural exposure, and Big Five personality (Conscientiousness, Agreeableness, Emotional stability, Extraversion, and Openness to experience). The results demonstrate employment cross-cultural exposure predicted all of the four CQ dimensions; extraversion and openness to experience predicted metacognitive, motivational and behavioural CQ; and employment cross-cultural exposure has stronger effect on behavioural CQ through moderating effect of conscientiousness.

With the enhancing trend of internationalization and labor globalization, the Global Team¡¦s management is an emerging cross-cultural issue that contemporary enterprises need to manage. Earley and Ang (2006) suggested that Cultural Intelligence (CQ) is an outsider's natural ability to interpret and respond to unfamiliar cultural signals in an appropriate manner. According to National Institute for advanced conflict resolution' research, American managers spend 30% time dealing with the team conflict in average. Brett, Behfar, and Kern (2006) also indicated that global team¡¦s performance will be suffered if team leaders are not able to handle team conflicts properly. Based on the literature review, the aim of the current study is to explore how the global team members adjust the team performance via their CQ under the team conflicts. Accordingly, the author used Case Study and found the six propositions as below after interviewing 10 global team members: Proposition 1: the degree of enterprises¡¦ internationalization will affect the selection principles of the global team members: high degree internationalization of enterprises¡¦ recruitment rule would focus on organization¡¦s requirement and member¡¦s profession, instead the nationality of members. Proposition 2-1: As a global team member belongs to a relatively few nationality owners, the one easily takes task conflict as relationship conflict. Proposition 2 -2: As a global team member belongs to a relatively few nationality owners, the one with high CQ does not easily takes task conflict as relationship conflict. Proposition 3: Global team¡¦s relationship conflict makes lower team performance than task conflict. Proposition 4: The global team¡¦s leader with high CQ could reduce team¡¦s conflict but the subordinate with high CQ could not reduce team¡¦s conflict. Proposition 5: The global team¡¦s leader with high CQ could reduce the negative influence of relationship conflict on team performance. Proposition 6: The global team¡¦s leader with lower CQ could be trained by companies and cultivated by organizational cultures.

Nowadays, human resource management transforms the business into globalization, and globalization trend changes the management of human resource as well. Therefore, given the importance for enterprises to figure out the factors to cultivate competitive advantages among foreign professionals in a cross-cultural working environment and improve the innovation process and work performance in advance, this research will discuss how cultural intelligence and knowledge sharing impact individuals¡¦ innovative behavior. Consequently, from an empirical investigation with 131 foreign professionals supported the notion that with higher cultural intelligence perceived higher innovative behavior. Correspondingly, higher metacognitive CQ, motivational CQ and motivational CQ lead to higher knowledge sharing. In addition, knowledge sharing has positive impact on innovative behavior. Furthermore, the relationships between cognitive CQ and innovative behavior were mediated through knowledge sharing.

Global mobility of labor across national and cultural boundaries is increasing steadily as a trend for most contemporary large organizations. Working with people from different cultures, professionals or ethnic backgrounds may cause cultural impacts among organization, peers and subordinates. It is imperative for multinational companies to attract, select, develop, and retain expatriates via effective intercultural management. Moreover, it would facilitate the global economy while well-adjusted expatriates on their global assignments. If expatriate possess some special personality traits and cultural sensitivity to deal with the challenges in different cultures, it would develop their ability to adapt effectively across different cultures. Cultural Intelligence (CQ) is needed to manage the stress of culture shock and the consequent frustration and confusion that typically result from clashes of cultural differences (Ang, Earley & Tan, 2006). This study is to examine the how affiliating CQ and personality traits relate to expatriate cross-cultural adjustment. Data are collected from mailing and internet-based questionnaires. There are two types of respondents: Taiwanese expatriates in foreign countries and foreign expatriates stationed in Taiwan. 230 valid questionnaires were gathered and input into the analysis. By statistical analysis, we conclude major results as follows: 1. The personality trait of expatriate is positively related to cultural intelligence: Expatriates who possess the personality trait of Extraversion were related to all three facets of CQ (Cognitive CQ, Physical CQ and Motivational CQ). Based on this study, Extraversion is recommended for use in expatriate selection system. 2. The cultural intelligence of expatriate is positively related to cross-cultural adjustment: Cognitive CQ and Physical CQ are an individual¡¦s lead to better performance in adapting to General Adjustment and Work Adjustment. 3. A moderating effect of CQ on the relationship between personality trait and cross-cultural adjustment: This is encouraged to assess potential expatriates for these personality traits and cultural intelligence in assignment preview. 4. The personality traits of expatriate is negatively related to cross-cultural adjustment 5. The influence of expatriate¡¦s personal characteristics was partly supported.

The aim of the study is to understand the significance and the impact of the careerdevelopment and counseling with consideration of cultural aspects in an internationalcompany in Shanghai, the People’s Republic of China. The aim has been achievedthrough three research questions. What experiences do employees have from careerdevelopment and counseling in an international company in Shanghai? Whatcontributions from the company do employees perceive to be necessary inexperiencing an ongoing upward trend in their career development? What kind ofcultural aspects influence employees’ career development in an internationalcompany? The field study is conducted through the Cultural Intelligence Theory. Aqualitative approach has been used in the study. Six in-depth interviews wereconducted with employees and one in-depth interview with a HR manager in aninternational company in Shanghai.The experiences that the interviewed employees at the international company havehad from career development and counseling, which is defined as a professionalguidance of the individuals and a process of helping an individual discover anddevelop his/her vocational and professional potentialities, are quite positive. Formaintaining constant progress in their career development, employees have suggestedsome practical actions that can be taken by the company. The interviewed employees’viewpoints are that managers in international companies give them freedom ofactions, which leads to more responsibility and creativity, allow them to makemistakes and learn from them, support them in their career development, provideregular feedbacks on their performance.

The study aimed to extend knowledge of women’s self-initiated expatriation. Self-initiated expatriates (SIEs) take responsibility for their own careers, and such expatriation is often advocated as an alternative, boundaryless career option for women. However, little has previously been published about the experiences of SIE women or the role of Cultural Intelligence (CQ) in the cross-cultural adjustment of SIE women. The research focused on the following questions:  What linkages can be identified between the individual adjustment factors and processes perceived and experienced by SIE women?  What insights can be gained about CQ as a facilitator of the adjustment of SIE women? An Interactive Qualitative Analysis (IQA) approach was used in the research. Two IQA focus groups were hosted in the Netherlands in April and June 2010. A total of 12 SIE women participated in Focus Group 1, and nine SIE women participated in Focus Group 2. The Systems Influence Diagrams (SIDs) representing the realities of the two groups were compared and were subsequently integrated into a combined new conceptual model represented by a final combined SID. The metaphor of Alice in Wonderland’s journey of choice and chance was used to describe the final combined SID, which starts with the decision to expatriate and ends with personal/professional development. The main outcomes are the following: Contribution to knowledge – The study expands on the existing adjustment knowledge about SIE women, illustrating the facilitative role of CQ in the adjustment of SIE women. Experiential learning processes related to CQ were highlighted, and a new conceptual model for understanding the role of CQ in career development was proposed. In addition, key dilemmas faced by SIE women during the adjustment process were identified. Contribution to professional practice – The study provides new insights to international HR departments and policy-makers into the challenges SIE women face, together with possible themes for supporting them through training, coaching, mentoring and adjustments to recruitment practices. Contribution to paradigms of inquiry – No studies applying the IQA as a process to the exploration of expatriate adjustment have previously been published. This study explored the use of IQA as a methodological approach in this context. / Thesis (PhD)--University of Pretoria, 2014. / gm2014 / Human Resource Management / restricted

In our increasingly interconnected world, intercultural communication has gained paramount significance, particularly in contexts characterized by unprecedented cultural diversity, such as healthcare settings. The influx of newcomers from diverse cultural backgrounds necessitates effective intercultural communication, yet this challenge remains uncharted. Nonverbal behaviours, a key communication component, also remain understudied despite their significant cultural variation and influence on the perception of effective communication. Thus, healthcare professionals face the challenge of navigating intricate cultural norms and communication styles without evidence-based guidelines. This dissertation seeks to unravel the interplay between cultural intelligence and empathic communication through three papers exploring the communication recipient's perspective, nonverbal behaviours' role, and the communication senders' implications. The findings challenge the previous focus on empathy senders and highlight the role of empathy recipients. Nonverbal cues are recognized as pivotal in communication, and culture plays a significant role in interpreting these cues, influencing how empathy is conveyed across cultural boundaries. The dissertation's significance extends beyond healthcare, offering valuable insights for policymakers, international managers, and individuals engaged in intercultural interactions. Education on culturally specific nonverbal cues can enhance self-awareness and improve the capability to provide empathic services to clients from diverse cultural backgrounds. In conclusion, this dissertation is a substantial stride forward in understanding intercultural communication within healthcare, emphasizing the importance of empathy, cultural intelligence, and nonverbal communication. Recognizing cultural differences in nonverbal cues and fostering cultural competence is crucial for healthcare providers to improve patient experiences and their quality of care.

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The purpose of this study was to investigate direct and interaction effects of cultural intelligence and social support on the adjustment of international students to U.S. higher education. Hierarchical multiple regression analyses were conducted to test (a) if cultural intelligence was a predictor for adjustment of international students to U.S. higher education; (b) if social support was a predictor for adjustment of international students to U.S. higher education; and (c) if there was an interaction effect between cultural intelligence and social support on international students' adjustment to U.S. higher education. The participants included 262 international students from a southwestern university. The results found only social support from the university was a significant predictor of international students' adjustment. There was no interaction effect between cultural intelligence and social support from any sources on international students' adjustment.