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Positioning itself within policy debates on the best way to deal with disputes in UK workplaces and the (potential) resultant increased interest in mediation, this thesis draws on literature from law, philosophy, psychology and management to add to the growing, but largely theoretically-underdeveloped research on workplace mediation. In this research, mediation refers to a voluntary and confidential process where parties to dispute seek a mutually agreed outcome. This process is facilitated by an impartial third-party mediator. The research offers an empirically-informed theoretical framework exploring the extent to which the use of mediation to deal with bullying and harassment is appropriate. In asking whether mediation is appropriate, it argues that it is necessary to consider whether its use is not only feasible but also fair. Using Rawls’s (2001) theory of justice as fairness to structure the discussion and focusing on cases involving sex, race and sexual orientation it constructs an argument for the use of fairness as a guiding concern for an understanding of mediation grounded in an appreciation of public values and notions of social cooperation. It explores tensions between the nature of mediation and of bullying and harassment to question the extent to which an emphasis on cost/efficiency and empowerment in mediation rhetoric may obscure questions of the privatisation and individualisation of systemic and structural problems. Within this discussion theoretical and practical questions are identified and are then explored through the use of a mixed method research design comprised of a small-scale questionnaire (N=108), interviews (N=20) and focus groups (Four groups, N=16). Samples were purposively recruited and consisted of those over 18 years old with six month’s work experience in a UK workplace (questionnaire/focus groups) and external workplace mediators (interviews). Answers to the questions are offered in the form of a framework comprised of a theoretical model and a practically-orientated schematic. It is argued that the reconciliation of potential conflicts between mediation and bullying and harassment are found in a greater understanding of the way mediation operates in practice. This understanding is guided by an appreciation that different standards of reasonableness apply to different behaviours and that individuals, organisations and the courts have differing levels of responsibility for setting and upholding these standards. In meeting this responsibility it is important an organisation is seen as a party to the mediation process since a threat to fairness arises not from privatisation per se but from a personalisation of problems of organisational and/or societal significance. Rather than reject the use of mediation in such situations it suggests the notion of ‘tailored privatisation’ offering a compromise between the concerns of privatisation and the purported benefits of mediation.

It is estimated that 80 percent of nurses experience some type of bullying in the workplace during their working lives, and bullying from colleagues has become a major concern. Bullying involves repeated forms of negative behaviours directed at a victim over time. More specifically, the victim is bullied repeatedly over time, with bullying ranging from mild to more severe forms that often go unreported. Bullying in the workplace may cause low self-esteem, depression and anxiety, physical illness and in some cases, the inability to work. The aim of this research study was to explore and describe community service professional nurses’ experiences of being bullied in state hospitals. The information gathered during the course of the study was used to develop strategies that can prevent the bullying of community service professional nurses in the workplace. The design of the study was qualitative, exploratory, descriptive, and contextual in nature. The population sample included all community service professional nurses in state hospitals in the Nelson Mandela Bay area. The researcher employed purposive sampling to select participants from the population of community service professional nurses employed at state hospitals. She collected data by conducting semi-structured individual interviews to gain in-depth accounts from participants and by making observations, which were captured in field notes. Data collected during the interviews were transcribed verbatim and analysed according to Tesch’s eight steps of analysis. Themes were identified through this process and compared to relevant literature. The researcher used the services of an independent coder to aid in the coding process. Trustworthiness was ensured by following Lincoln and Guba’s model of trustworthiness, which comprises the following concepts: credibility, transferability, dependability, and conformability. The researcher ensured that the study adhered to high ethical standards through the principles of justice, beneficence, non-maleficence, and respect for people.

The objective of this study was to explore the link between school climate and bullying behaviour through a case study of two high schools. Grade 10 students received the two day Cross-Cultural Conflict Resolution (XCCR) Module initiated by YOUCAN. Phase I of this study involved the development of an XCCR Logic Model, which aimed to clarify the objectives and key elements of the XCCR Module. Phase II involved the in depth analysis of the XCCR Module through an 84-item survey and qualitative semi-structured interviews with school and program staff. Data from this study did not indicate any changes in bullying behaviour or school climate between pre-and post-implementation. This study highlights a need to incorporate measures for program adherence and program fidelity in future studies. The results of this study provided two practical contributions, an XCCR Logic Model and information about bullying and school climate for the participating schools.

Bullying has severe consequences for school-aged adolescents who have experienced repeated victimization and for the families as well. While there is a considerable body of research on bullying and its effects on victims, very little research has been devoted to studying the experiences and resistance of the targeted young people and their families in the bullying situations. The literature on bullying characterizes victims as unable to defend themselves; this depiction is limited, simplistic, and one-dimensional. This dissertation presents an alternate view, focusing on the experiences and responses of victims and their families. The thesis draws on a poststructural view and a response-based framework to present a new perspective on the victims of bullying—a perspective that contrasts with the common depiction of “helpless, powerless victims” and foregrounds the personal agency of young people who have responded to bullying. Data for this study was collected in the form of narratives from the families and eleven to fifteen year old school adolescents who have been targets of ongoing bullying. The sample consisted of four families and five adolescents. The interview questions were based on Allan Wade’s response-based approach. The participants’ narratives focused on their responses to bullying. Each narrative was read thoroughly for themes related to the skills and the knowledge adolescents have used in responding to peer aggression. Similarly, parents’ narratives were examined for themes of their responses to the bullying of their children. The conclusion from the findings indicated that the parents and adolescents responded to bullying in many small but prudent and resourceful ways.

In order to understand the longitudinal relationships between adolescent psychopathy, bullying perpetration, sexual harassment, and homophobic taunting, data were analyzed from surveys of 544 Canadian teenagers from grades 9 to 12 who took part in the ongoing McMaster Teen Study. The researchers hypothesized a pathway in which psychopathy and bullying were interrelated predictors of sexual harassment and homophobic taunting. Path analysis revealed that the model demonstrated excellent fit and had a significant effect of gender. Psychopathy and bullying perpetration were stable, covarying constructs and psychopathy predicted bullying throughout adolescence. Bullying was more strongly predictive of and concurrently related to homophobic taunting for boys than girls, and homophobic taunting was linked to sexual harassment perpetration for boys, but not girls. Psychopathy predicted homophobic taunting and sexual harassment equally across sexes. Limitations and future directions are discussed and suggestions for counselling adolescents who are high on bullying and psychopathic traits are provided.

According to the Swedish curriculum every child has the right to feel safe in school. Also according to CRC (committee on the rights of the child) the child has the right to be respected and provided for his or hers basic needs. The teachers must also develop equality for the children and they should also counteract insults. But even though we have these laws and rules some children feel unsafe at school. Every day 60 000 children are being bullied at schools in Sweden. This is a huge problem that needs to be addressed. The aim of this thesis is to investigate teachers in different schools and their strategies to handle bullying. The method is qualitative interviews of teachers. The result indicates that the teachers do see things differently from each other, and that can lead to complications later on. The complications do not only regard the student in that way that they are being treated differently in different schools. It can also affect the teachers in that way that they does not see the harm in what some kids do that other would call bullying.

Submitted in fulfillment of the requirements for the degree MASTER OF EDUCATION in the Department of Educational Psychology and Special Education of the UNIVERSITY OF ZULULAND, 2007. / This study investigated educators' perception of bullying in schools. Literature on bullying, were reviewed. The sample consisted of 200 educators. The descriptive method of research was used to collect data with regard to educators' perceptions of bullying. An empirical survey comprising a structured questionnaire was completed by educators in the Umbumbulu Circuit of the Umlazi District in the Ethekwini Region of Kwazulu Natal. The data that was collected reflected the perceptions of the target group of educators: ~ Bullying should not be tolerated at school. ~ Respect for human dignity should prevail among all learners at school. ~ The school should be a place that promotes a safe environment. ~ Every learner's unique personality and value should be respected. ~ Support programmes should be provided for learners that bully and victims of bullying. ~ A Provincial bullying policy will ensure uniform address on this escalating violence in schools. The research revealed that bullying can occur in any group of learners whatever age or size of the members and that about two thirds of the learners have been/are bullied during their schooling years. There are many forms of bullying. The spectrum varies from relatively harmless teasing and extends to serious assault or harassment. Verbal and psychological bullying can be just as harmful and hurtful as physical violence. Sexual and racial harassment are particularly serious forms of bullying. It becomes clear from the research that there is no simple solution to bullying. It is a complex and variable problem so each school must develop its own policy. Of course this would be easier if there was a national climate of concern similar to that in Norway. Bullying has been ignored for too long. Individuals are powerless before its insidiousness but schools can adopt collective remedies which will not only help the victims but also strengthen the relationship between parents, educators and learners. The perceptions of educators' cast an illuminating light on an appalling problem that is prevalent at schools.

Workplace bullying is repeated, aggressive action towards a victim, which especially affects new graduate nurses and can inhibit growth and lead to nursing burnout and staff turnover. The purpose of this Doctor of Nursing Practice project was to develop a clinical resource educational module. The case scenarios were developed using literature on workplace bullying and lateral violence. Clegg's circuits of power theory was applied to frame the organizational authoritative nursing power struggles that exist as a circular flow between different nursing group members, and the American Nurses Association (ANA) Practice Standards and Code of Ethics guided the assertive communication. The case scenarios consisted of 3 vignettes, terms and definitions, a summary of the ANA practice and code of ethical standards, the Appraisal of Guidelines Research and Evaluation (AGREE) II instrument, Workplace Bullying Inventory, Organizational Predictors and Consequences of Bullying Scale, flip cards, and content readability evaluation forms. The AGREE II instrument is a 7-point Likert scale for evaluating clinical guidelines with a threshold standard of 70%. The results of advisory committee members' rigor scores (mean = 50.8, median = 31, SD = 3.03) were compared with the scores of nurse evaluators (mean = 50, median = 31, SD = 4). The AGREE II reliability score is 0.93, with similar results found for the advisory members (0.939) and the nurse evaluators (0.941). The overall findings suggest that the AGREE II is a viable instrument for evaluating case scenarios, which can be used to improve the workplace environment for nurses by addressing workplace bullying.

Bullying remains a pervasive problem in schools across the nation. Various detrimental social, psychological, emotional, and academic effects can result from involvement in bullying regardless of whether a student is the perpetrator, victim, witness, or a combination of the three. Recent literature has made significant connections between a school’s overall climate and bullying behaviors, suggesting the need for school-wide interventions to combat the problem. As a part of school climate, unstructured areas such as the playground, have been targeted as a critical area in need of support. Researchers attribute poor safety on the playground to lack of adequate and trained supervision. Fortunately, Systematic Supervision is a training program based in empirically supported principles that shows likelihood for success to improve climate and reduce bullying behaviors on the playground and the school as a whole (Smith, & Sprague, 2011). Yet, this program has not been thoroughly evaluated in peer reviewed journals. The purpose of this study was to evaluate the effectiveness of Systematic Supervision for improving playground safety, reducing bullying behavior, and enhancing school climate. Behavioral observations and student and teacher school climate surveys collected from 35 schools over two years were assessed. Comparisons were made between schools that received the intervention with those that were wait-listed controls. Results of the study suggest that Systematic Supervision is an effective means of training playground monitors to use active supervision behaviors. Unfortunately, no significant connections could be made with regard to the implementation of Systematic Supervision and subsequent changes in student or teacher perceptions of safety, in perceptions of school climate, or in bulling behaviors. A discussion of the results and their implications is included in detail.