The objectives of this study were (1) to identify and describe task-based documentation; (2) to identify and describe any purported changes in users attitudes when IT migration was preceded by task-based documentation; (3) to suggest implications of task-based documentation on users attitude toward IT acceptance. Questionnaires were given to 150 university students. Of these, all 150 students participated in this study. The study determined the following: (1) if favorable pre-implementation attitudes toward a new e-mail system increase, as a result of training, if users expect it to be easy to learn and use; (2) if user acceptance of an e-mail program increase as expected perceived usefulness increase as delineated by task-based documentation; (3) if task-based documentation is more effective than standard help menus while learning a new application program; and (4) if training that requires active student participation increase the acceptance of a new e-mail system. The following conclusions were reached: (1) Positive pre-implementation attitudes toward a new e-mail system are not affected by training even if the users expect it to be easy to learn and use. (2) User acceptance of an e-mail program does not increase as perceived usefulness increase when aided by task-based documentation. (3) Task-based documentation is not more effective than standard help menus when learning a new application program. (4) Training that requires active student participation does not increase the acceptance of a new e-mail system.

The purpose of this study was (a) to investigate the functional use of e-mail in a university setting and the relationship of attitudes toward and self-efficacy with email technology, and (b) to evaluate writing effectiveness in an electronic medium. The study also sought to determine if certain personal characteristics could serve as predictor variables for explaining e-mail use, attitudes toward email, and self-efficacy with e-mail technology. The population of interest was the teaching faculty at Virginia Polytechnic Institute and State University who had a published e-mail address. A random sample of 500 faculty were sent a survey via campus mail. A total of 262 usable responses provided data for statistical treatment which included factor analysis and multiple regression. Additionally, 30 self-selected respondents provided copies of e-mail messages they had written. These messages were rated holistically for writing effectiveness, and the ratings were examined for their relationship with the extent of e-mail use, attitudes toward e-mail, and self-efficacy with e-mail technology. The items on the attitude toward e-mail scale clustered into two factors, "Usefulness," and "Comfort/Anxiety." The items on the e-mail purposes of use scale also clustered into two factors, "Task Use," and "Social Use." These factors were similar to the ones on the instruments from which this study's instrument was adapted. The results of the regression analyses indicated that several of the variables were significant predictors of e-mail use, attitudes toward e-mail, and self-efficacy with e-mail technology. An attitude of e-mail's usefulness and self-efficacy with e-mail technology were significant predictors of the extent of e-mail task and social use. Self-efficacy was a significant predictor of positive attitudes of usefulness and comfort. Age was a significant predictor of social use of e-mail as well as of a positive attitude of e-mail's usefulness. Years e-mail had been used was a significant predictor of the extent of e-mail use and of self-efficacy. Higher ranking teaching faculty had more positive attitudes of e-mail's usefulness. The results of analyses of holistic ratings indicate no significant correlations existed among the variables. Recommendations for instruction and for further research are described. / Ph. D.

Email connects 85% of the world. This paper explores the pattern of information overload encountered by majority of email users and examine what steps key email providers are taking to combat the problem. Besides fighting spam, popular email providers offer very limited tools to reduce the amount of unwanted incoming email. Rather, there has been a trend to expand storage space and aid the organization of email. Storing email is very costly and harmful to the environment. Additionally, information overload can be detrimental to productivity. We propose a simple solution that results in drastic reduction of unwanted mail, also known as graymail.

No description available.

Thesis (M. Tech. (Office management & Technology)) -- Vaal University of Technology / The primary objective of this research project was primarily to investigate filing methods and mailing practices in the computer support or administrative environment with specific focus on the abuse of paper. The research design consisted of an exploratory investigation in selected Higher Education Institutions in the Province of Gauteng whereby a structured questionnaire was used as a measuring instrument. The investigation was sub-divided into two categories, namely, paper-based filing systems and mailing systems as opposed to electronic filing and mailing systems. In the empirical findings, analysis and interpretations, correlation and cross-tabulation were done on all sets of variables in order to determine whether any meaningful associations could be found. With reference to the title of this study "Combating the corporate paper war: optimising electronic mail and electronic filing", it has been proven that the war against paper abuse is far from over. Perceptions regarding a future paperless office and assumptions that technology such as the electronic mail facility and electronic filing could assist organisations to combat paper abuse were unfounded, due to a lack of guidance and control measures in the corporate environment. Consequently, it is recommended that an e-filing and e-mailing model be created and followed in conjunction with specified computer software features in order to counteract the abuse of paper. Follow-up research could focus on electronic filing methods versus scanning of documents for filing purposes.

Typescript (photocopy). / Digitized by Kansas Correctional Industries / Department: Computer Science.

University of Macau / Faculty of Social Sciences and Humanities / Department of Communication

Wendy E. Mackay ... [et. al.]. / "October 1988." / Includes bibliographical references (p. 12).

Submitted by Biblioteca Central (biblioteca@unicap.br) on 2017-10-30T18:41:12Z No. of bitstreams: 1 dissertacao_valter_luis_avellar.pdf: 994697 bytes, checksum: 8a7c4d72cde2ac22232572eeb0972492 (MD5) / Made available in DSpace on 2017-10-30T18:41:12Z (GMT). No. of bitstreams: 1 dissertacao_valter_luis_avellar.pdf: 994697 bytes, checksum: 8a7c4d72cde2ac22232572eeb0972492 (MD5) Previous issue date: 2009-12-21 / This research aims at understanding why so many people use Internet e-mail in order to divulge positive attitudes, positive values, optimism, wisdom, spirituality and meaning of life messages. What does motivate them and which are the effects in their lives? Departing from a humanistic and spiritual messages exchange group experience, we will deal with some aspects regarding to this Internet phenomenon. In order to focus sociability through network, we will employ Cyberspace, Cyberculture and Collective Intelligence concepts. The propagation of faith will be made through Mystic and Sacred optic. Transdisciplinarity will work as support for interreligious dialogue that becomes, by itself, evident. And, at least, we will analyze therapeutic effects, through a kind of human knowledge, denominated Logotherapy. / Esta pesquisa tem como objetivo entender o porquê de tantas pessoas se utilizarem do e-mail para divulgar mensagens de atitude positiva, valores positivos, otimismo, sabedoria, espiritualidade e sentido da vida. O que as motivam e quais são os efeitos em suas vidas? Partindo da experiência de um grupo de troca de mensagens humanísticas e espirituais, abordaremos alguns aspectos sobre esse fenômeno da Internet. Para o enfoque da sociabilidade em rede, utilizaremos os conceitos de Ciberespaço, Cibercultura e Inteligência Coletiva. A propagação da fé terá uma ótica da Mística e do Sagrado. A Transdisciplinaridade servirá de suporte para o diálogo inter-religioso que se evidencia. E analisaremos os efeitos terapêuticos através de uma forma de conhecimento humano denominado Logoterapia.

Email communication within a diverse workplace poses intercultural communication challenges (Martin & Nakayama, 2007). This study aims to make a contribution to the literature by examining how these challenges can be addressed through email computer training. For this study, I set out to understand and demonstrate how, within the instructional design process, contextualized curriculum can be created that integrates intercultural competency and email proficiency. This thesis includes a draft of an instructional plan and course outline for an email computer class that focuses on developing intercultural awareness and skills in the context of an email training course. First, I examined email computer curricula, specifically the topics, course goals, and course objectives common to the curricula. As a result of this examination, I discovered that email training is limited to the technical aspects of email communication. Additionally, I surveyed intercultural communication professionals about intercultural topics applicable to email communication. Their survey responses indicated cultural differences account for some, but not all email workplace challenges. For example, they believed it is important to address intercultural elements like low vs. high context when writing an email message, and power distance and levels of formality when writing greetings and closings. Additionally, their feedback indicated that it is important to address direct vs. indirect communication styles when writing the main point and linear vs. circular cognitive styles when organizing text within an email. I incorporated their perspectives in my course outline. Finally, experts from the fields of instructional design, intercultural communication, and computer training reviewed a draft of the plan and outline. Although their feedback indicated that the premise and approach were sound and achievable, they differed in their evaluation of specific elements of the course. In general, their perspectives reflected their professional focus. For example, they either recommended a stronger focus on the technical aspects or a stronger focus on the intercultural aspects of the course design. Detailed comments pertained to the fine-tuning of the objectives, timing of the individual lessons, and other instructional elements needed for any polished professional course outline