ABSTRACT    Date:              06.06.20 Level:             Bachelor Thesis in Business Administration, 15 cr  Institution:    School of Business, Society and Engineering, Mälardalen University  Authors:         Mohamad Kaddoura               Erandika Perera                 Pia Sophie Paulsen                            (90/06/24)                           (88/06/29)                       (98/01/10) Title:              Corporate Social Responsibility and its Effect on Employee Retention Tutor:             Edward Gillmore Keywords:      CSR, HRM, employee retention, employee satisfaction, employee needs Research  question:        How does internal Corporate Social Responsibility affect employee retention  in an organization? Purpose:         To examine & identify how Corporate Social Responsibility affects employee retention as well as to determine & evaluate the relationship between CSR and employee retention. Method:         This thesis is based on the deductive approach which leads to quantitative data analysis through a cross-sectional time horizon in form of a rating question survey. The entire research is developed on Mark Saunders, Philip Lewis and Adrian Thornhill’s (2008) onion model. Conclusion:    Internal CSR, together with HRM, is influencing employee satisfaction through policies and strategies that are directed at employees and adapted to employees’ individual preferences. These preferences were identified in the form of needs and motivating & hygiene factors. The findings suggest, that even when high employee satisfaction is achieved, employee retention intention is not guaranteed. CSR, therefore, has a direct effect on employee satisfaction but not necessarily on employee retention.

Leaders and the strategies they employ to enhance employee performance are essential to retaining an organization's competitive advantage. The purpose of this multiple case study was to explore the strategies used by supply chain management managers to improve employee performance in the workplace. The conceptual framework for this study combined elements from Vroom's expectancy theory of motivation, Adams's equity theory of motivation and leadership, and transformational leadership theories. Participants were selected via the purposeful sampling of 6 successful supply chain managers in the District of Columbia's metropolitan area. Data were obtained using semistructured face-to-face interviews, interview notes, transcripts, and a thorough review and analysis of organizational documents. Data were analyzed using Yin's 5-step approach to data analysis. Four themes were identified: strategies associated with enhancing employee performance with an emphasis on training, barriers that prevented leadership from achieving performance improvement objectives, tools leaders used to measure employee performance and the leadership style of the manager with an emphasis on the use of the participative leadership style. The findings of this study may contribute to social change by providing supply chain managers with resources required to enhance overall employee performance in the workplace, which in turn may lead to increased overall organizational productivity, helping to ensure the prosperity of the organizational leaders, employees, their families, the surrounding communities, and the local economy.

Employee turnover is detrimental to organizational performance and profitability, leading to loss of diverse financial and intellectual resources and assets. Grounded in the motivation-hygiene theory, the purpose of this correlational study was to examine the relationship between employee turnover intention and job satisfaction, employee compensation, employee engagement, employee motivation, and work environment. The population consisted of low- to mid-level hospitality employees residing in Western Georgia, Central Mississippi, and North Central Texas, over the age of 18, and employed in the hospitality industry. A convenience sample of 156 participants completed the Compensation Scale, Job Satisfaction Scale, Utrecht Work Employee Engagement Scale, Work Extrinsic and Intrinsic Motivation Scale, Work Environment Scale, and Turnover Intention Scale via an online survey. Multiple linear regression analyses and Pearson-product correlation coefficients were used to predict employee turnover. The 5 predictors accounted for approximately 36% of the variance in turnover intention and the result was statistically significant, (R-² =.36, F (5, 105) = 11.57, p < .001). The correlation between motivation and turnover intention was not significant. The findings may contribute to positive social change by increasing the potential to provide hospitality leaders with a foundation for future research on job satisfaction, employee compensation, employee engagement, employee motivation, work environment, and turnover intentions. These improvements may lead to the formulation of strategies and policies of business practices to reduce turnover intentions.

The increased pace of life can create difficulties for individuals to manage their time efficiently and sustainably, this in turn could lead to more stress. As a result of this, work- life balance has become a frequently used term to describe the relation between work and life. Since the increased awareness regarding work-life it has also been important for organizations to apply strategies to provide employees with the tools necessary to withhold a balanced lifestyle to become an attractive employer. Factors that can influence work-life balance that an organization can implement are to give the ability to work remotely and have more flexible conditions. The employee attitudes we set out to find if they have relation with work-life balance were: Organizational commitment, job satisfaction, employee engagement and employee health. These were chosen due to the fact that there had been little research connecting work-life balance influence on these topics. Furthermore, these employee attitudes have been found to create a better organizational performance and overall create better employee well-being. As found in earlier studies, work-life balance has shown to increase employees' life and job satisfaction. Furthermore, it also showed that it had some influence on employees' well-being, meaning reduced stress, risk for burnouts, depression and anxiety due to the fast pace of life and work (Haar, 2013, p. 3319). Furthermore, it also indicates that work- life balance is defined as having a balance between professional and personal interests (Kelliher et al., 2019, p. 98; Hall et al., 2013, p. 548). This research set out to answer the following question: “How does work-life balance influence different employee attitudes?”. To be able to answer our research question we conducted qualitative research and gained a deeper understanding of the reality of the subject. Furthermore, our data was gathered using six semi-structured interviews. Furthermore, this study provides practical implications which might be of use to managers and organizations. First, this study showed that work-life balance does in fact have an influence on different employee attitudes. Secondly, the study also provides insights into which attitudes relate to each other and what factors influence work-life balance. This could be taken into consideration of managers and organizations when planning to implement new policies or strategies to better increase organizational performance and retention rates.

Diploma thesis deals with motivation and evaluation of employees in VIA ALTA, Public Limited Company. The first part analyzes concepts and theoretical knowledge of the issue which are important to next step. The analytic part focuses on the company, describes functioning system of motivation, remuneration and evaluation of employees. Also, the results of survey are interpreted and assessed in the second part of the thesis. In the third part, there are presented possible proposals and thoughts to improve level of motivation and evaluation of employees in the company.

The purpose of this qualitative multiple case study was to explore the strategies general managers of full-service hotels used to reduce voluntary frontline employee turnover. The conceptual framework for this study was Herzberg's motivation-hygiene theory. The 3 participants were hotel general managers in the midwestern region of the United States. Data were collected through semistructured interviews with 3 purposefully selected hotel general managers and by reviewing company documents. Data analysis consisted of gathering the data, coding for emergent themes, compiling the data into common codes, organizing the data into themes, interpreting the meaning, and reporting the themes. Four themes emerged from the data: employee retention, leadership characteristics, effective retention strategies, and ineffective retention strategies. The implications of this study for positive social change include the potential to decrease voluntary employee turnover in the hospitality industry. Positive results of decreasing voluntary employee turnover may include increased success within the hospitality industry, which might positively influence productivity, raise customer satisfaction, and increase organizational profits.

Participative management practices between United States parent companies in the maquiladora industry and their Mexico assembly plants were investigated for this study. It was hypothesized that managers of parent maquiladora companies in the United States encouraged greater levels of worker participation than did expatriate managers in Mexican subsidiaries. However, the findings of this study indicate that expatriate managers in a number of the Mexico subsidiaries are currently implementing employee involvement approaches. In some instances, highly participative team-based approaches are being used.

Employer Branding activities in the competitive labour market are becoming increasingly interactive rather than being a top-down exercise. Limited resources together with new technology is playing a role in this development. Little, but some research exists on Employee Advocacy or the voluntary promotion and defence of a brand by its employees. While some researchers suggest that strong Employer Brands fosters Employee Advocacy, there seem to be little empirical support or comprehensive models incorporating the supportive factors. Earlier studies have been primarily quantitative in nature, focusing on the corporate perspective. This research adds a qualitative angle with focus on the Employee Perspective. The purpose with this thesis is to explore how employees in companies with strong Employer Brands practice Employee Advocacy in a Social Media context, Because of the subjectivist and abductive approach, the method was qualitative in form of interviews with employees of different companies in the service sector as primary data together with secondary data. The findings indicate that Employee Advocacy, although largely driven by employee commitment, in practice seem to be a rather temporary phenomenon. The dominating intrinsic motives for Employee Advocacy does not seem to translate in a Social Media Context, where nature of expression ultimately seem to depend more on external or situational factors. The limitations of this study are the small number of respondents made up of a convenience sample. The narrow theoretical base also limits the study to explore and broaden a phenomenon rather than developing an entirely new concept. The conceptual model could act as a basis for other studies with a combined qualitative/quantitative approach or as a basis for discussion in companies formulating their Employer Branding or Social Media strategies. The original value of the conducted study is a comprehensive model of shapers and some new empirical insights regarding complexities of the Employee Advocacy phenomenon.

Employee turnover is costly in service-intensive organizations where employee-customer interactions directly affect the organization's success. The purpose of this multiple case study was to identify strategies community hospital leaders use to reduce frontline support employee turnover. The study population consisted of leaders of a community hospital in southeast Louisiana. The conceptual framework for this study is Kahn's model of employee engagement. Semistructured interviews were conducted with eight hospital leaders in southeast Louisiana who were selected through census sampling. Interview transcripts were analyzed and coded following Yin's case study analysis process. Methodological triangulation allowed for a comparison of the findings of the interviews with information derived from exit interviews and employee engagement survey results. Four themes emerged from the interviews and document review: leadership, hiring and onboarding strategies, pay and compensation, and organizational-related factors. Reducing turnover among frontline hospital support employees can positively affect the quality of care provided to patients, and improve the level of service provided by the hospital to the community it serves. Beyond increasing organizational efficiency, the findings of this study can contribute to social change benefits for employees as continued employment allows individuals to provide for themselves and their families.

Thesis (MPA.) -- University of Limpopo, 2015 / The Department of Justice and Constitutional Development has been mandated by the government of the day to render accessible, fair, speedy and cost effective administration of justice in the interest of a safer and more secure South Africa. The department then set service standards to be able to achieve its goals. Like other departments in the country, the department of Justice has officials who perform duties to ensure that service is delivered to people. These officials have to conduct themselves in an acceptable manner prescribed by the employer. Since the code of conduct has been developed to promote and maintain high standard of professional ethics throughout the public service, the code of conduct is mandatory if effective service delivery is to reach all South Africans. Public servants must ensure that their conduct conforms to the basic values and principles governing public administration. The research focused on how discipline is managed in Malamulele cluster magistrate’s courts, in Limpopo Province, South Africa. Qualitative research methodology was used. Results indicated that some structures and individuals know their roles and responsibilities in management of discipline, however the understanding is only to a certain extent. Managers have been made to believe that it is proper to attend only less serious misconducts and refer the serious ones to the labour relations section at the regional level. Recommendations were advanced on activities that need to be performed in order for discipline to be well managed.