Global ETD Search

1	Situational Assessment on Leadership - Student Assessment (SALSA©): An Evaluation of the Convergent Validity with Multi-Source Feedback in Division I Intercollegiate Athletics Normansell, David 01 May 2011 (has links) The current study assessed the convergent validity of the Situational Assessment of Leadership – Student Assessment (SALSA©) and multi-source ratings in Division I intercollegiate athletic teams. Identified student-athlete team leaders were asked to complete the SALSA©, which assesses eight dimensions of leadership. By assessing the relationship between SALSA© scores and multi-source ratings (i.e., self, teammate, and coach), of the same eight leadership dimensions, a unique multi-dimensional perspective of leadership is revealed. Results indicated a significant positive relationship between overall SALSA© scores and overall self and coach performance ratings. Overall SALSA© scores also were significantly correlated with Overall Leadership Effectiveness peer-ratings. The dimension of Problem Solving/Innovation was significantly correlated with self-, peer-, and coach-ratings. Influencing Others and Communication SALSA© scores were significantly correlated with the self rating for their respective dimension. Self-ratings were significantly higher than any other source of rating. This study further validates the effectiveness of the SALSA© to identify and predict leadership behavior. Prediction of occupational success employee tests personnel decisions Industrial and Organizational Psychology Personality and Social Contexts Psychology
2	The validation of a psychological assessment battery for the selection service agents in a South African commercial airline company Davis, Ryan Jonathan 10 1900 (has links) The purpose of the research was to determine whether measures of ability, personality and behaviour would significantly predict job performance of customer service agents in a South African commercial airline company. The Verbal Interpretation Test (VCC1), Numerical Reasoning Test (NP6.1), Basic Checking Test (CP7.1C), Occupational Personality Questionnaire (OPQ32) and a competency based interview were completed by job applicants. Customer Contact Competency (CCC) scores and a Person Job Match (PJM) score were derived from the OPQ32 and ability measures to ensure job relevance during selection assessment. Job performance statistics in the form of training scores and supervisor ratings (from performance appraisals and criterion questionnaires) were obtained for the sample as criterion data. Correlations revealed statistically significant small to moderate correlations between the predictors and the criterion data / Industrial & Organisational Psychology / M.Com (Industrial & Organisational Psychology) Selection Psychological assessment Psychological test Cognitive ability Competency-based assessment 658.3112 Airlines -- Employees -- South Africa Performance standards -- South Africa
3	The validation of a psychological assessment battery for the selection of customer service agents in a South African commercial airline company Davis, Ryan Jonathan 06 1900 (has links) The purpose of the research was to determine whether measures of ability, personality and behaviour would significantly predict job performance of customer service agents in a South African commercial airline company. The Verbal Interpretation Test (VCC1), Numerical Reasoning Test (NP6.1), Basic Checking Test (CP7.1C), Occupational Personality Questionnaire (OPQ32) and a competency based interview were completed by job applicants. Customer Contact Competency (CCC) scores and a Person Job Match (PJM) score were derived from the OPQ32 and ability measures to ensure job relevance during selection assessment. Job performance statistics in the form of training scores and supervisor ratings (from performance appraisals and criterion questionnaires) were obtained for the sample as criterion data. Correlations revealed statistically significant small to moderate correlations between the predictors and the criterion data / Industrial and Organisational Psychology / M.Com. (Industrial & Organisational Psychology) Selection Psychological assessment Psychological test Cognitive ability Competency-based assessment Numerical ability Checking ability Personality Behavioural interview Predictive validity Job analysis Correlations Multi-cultural context Customer service agents 658.3112 Airlines -- Employees -- South Africa Performance standards -- South Africa

1

Page generated in 0.0392 seconds