Master of Science / Department of Special Education, Counseling and Student Affairs / Christy Craft / Abstract Intrusive advising is a concept that developed in the 1970s as a method of working with at-risk students by identifying challenges they faced and solutions to overcome them (Backhus, 1989). Intrusive contacts are those that make early, unsolicited contact with students in the hopes of identifying and resolving academic and social obstacles that would prevent persistence (Frost, 1991). This proactive approach has been experiencing revitalization in the current economic times due to declining funds and changing governmental funding models that would fund higher education on the basis of graduation rather than enrollment. Because 44 percent of first year students do not persist to their second year, this type of governmental funding model has profound implications for administrators (Bushong, 2009). I propose that administrators consider restructuring residence hall personnel responsibilities to include intrusive contacts in an effort to address retention issues. While residence hall personnel will not have the responsibility of scheduling classes, they can begin identifying and addressing issues earlier in the semester. This paper identifies several institutions that currently implement intrusive contacts in their residence halls and the benefits of doing so. These schools have indicated an increase in their students’ grades, commitment and persistence, and overall satisfaction since implementing intrusive contacts (B. Silliman, personal communication, November 1, 2012). The findings also revealed that residence halls with effective intrusive contacts involve collaborative efforts between student affairs personnel and faculty members, engage students in building rapport with staff early in their first semester, and focus on developing students holistically. This report provides a summary of best practices and strategies for implementing these contacts.

ABSTRACT The purpose of this research was to discover the value of ‘deep’ talk in developing Cognitive Academic Language Proficiency (CALP), with primary focus on a group of ‘under-prepared’ first year university students for whom English is an additional language (EAL), who were registered for an ‘extended degree’ in the Faculty of Humanities at the University of Johannesburg, Kingsway campus. The method of research was qualitative and took the form of a teaching intervention in which groups of students voluntarily participated in the performance of different learning activities (such as reading, talking and writing) either as individuals of as members of a group. All of the students were given identical background texts to read. The texts provided contextual information on a topic pertaining to a gender debate. Some students read the texts prior to participating in a discussion on the topic, after which they wrote an argumentative essay. Other students talked about the topic first, and then read the texts before writing their essay. A ‘control’ group of students did not talk at all, but just read the texts and then wrote an essay on the topic. The researcher analysed transcriptions of tape-recordings of the group discussions, using limited discourse analysis to highlight various ‘speech acts’ to assess how the students used language to actively engage with each other and build their arguments. The research findings were also assisted by an analysis of the essays and reflections written by each student. The research found that the process of talk itself in which the students used language to respond to each other’s ideas, helped to cognitively challenge the students in the development of their arguments. The research also found that the cognitive development gained through the talk was helpful in assisting students to formulate their written arguments in their essay. The research found that some contextual support in the form of background readings was also helpful. The order in which this took place was also found to be important. The research found it to be particularly useful for students to be given background reading before their talk, rather than after their talk, as this gave students a more informed perspective with which to approach their group discussion. By examining the essays in relation to the transcripts of the talk, the researcher explored the extent to which a more informed perspective on the topic, coupled with the way in which students used language, helped students to develop a more balanced approach in developing their written arguments.

Thesis advisor: Karen D. Arnold / Taking a gap year between high school and college has become more common in the United States in recent years, yet little research attempts to describe or analyze the experience of the students who arrive on college campuses after such a year out. This qualitative study followed 12 first-year students attending highly-selective private institutions in the northeastern U.S. as they experienced the transitions from high school to gap year to college. With varying levels of family support and high levels of personal motivation, the students participated in a wide range of gap-year endeavors. The findings indicate that students were heavily influenced by their encounters during the gap year, leading to strong evidence of self-authorship among the participants, which in turn shaped the way students pursued their goals when they arrived at college. Particularly influential were encounters that involved independent problem-solving, participating in multigenerational relationships, and immersion in new cultural settings. The students' transitions to college during the first year were marked by patterns of Sovereign Engagement with regard to learning, relationships, and decision-making. Commonly marked by internalized goals, authenticity in relationships, and greater individual agency, "Sovereign Engagement" captures the self-authored perspective that these students brought to their college experience. Contrary to suggestions in the popular media, not all gap-year students found the transition to be seamless; nor were they uniformly motivated to earn good grades. As a summary of the findings, the Gap Year Impact Model provides an important frame of reference for understanding the experiences, needs, and sovereign decision-making patterns of gap-year students. The results offer students, parents, colleges and universities an introduction to the lived experiences of gap-year students, who are arriving on campus in increasing numbers each year. / Thesis (PhD) — Boston College, 2015. / Submitted to: Boston College. Lynch School of Education. / Discipline: Educational Leadership and Higher Education.

The purpose of this study was to determine sophomore students' perceptions of academic advising at ETSU as reported in fall 2002 and trends in sophomore students' perceptions of academic advising at ETSU from 1994 to 2002. Four research questions and seven hypotheses were examined. The ACT Survey of Academic Advising was the instrument used in this study. This survey was administered to ETSU sophomores enrolled in 2000-level English literature classes during the fall semesters of 1994, 1998, and 2002. Data obtained from the survey regarding topics of discussion with advisors, satisfaction with assistance received, and impressions of advisors were analyzed to determine student perceptions and satisfaction. Variables of age, sex, college residence, type of advisor, and transfer status were examined in the 2002 data to determine any significant differences in these student subgroups. Comparative analysis was used to determine differences between ETSU sophomores surveyed in 2002 and sophomores included in a national normative study. Means scores obtained in 1994, 1998, and 2002 were tested to determine trends in students' perceptions since 1994. This study utilized a descriptive research design. All hypotheses were tested using an alpha level of .05. The results of this research indicated that continued improvements in academic advising services were needed at ETSU. The data in this study showed that ETSU students were satisfied with assistance received from their advisors in some areas. Students' impressions of their advisors were less than favorable. There were few statistical differences between ETSU student subgroups. There were few statistical differences between ETSU and students in the normative study in satisfaction with advisors' assistance. ETSU students had significantly less favorable impressions of their advisors than those in the normative study. Regarding trends in ETSU students' perceptions of academic advising at ETSU, students were significantly more satisfied and had significantly higher impressions of advisors in 1998 and 2002 than in 1994. There were no significant differences in responses of sophomores surveyed in 1998 and those surveyed in 2002 on any items.

Thesis (M. A. (Psychology)) -- University of Limpopo, 2018 / Upon entering the university environment, first year students encounter what could be described as a “foreign culture”, and have to reconcile conflicting transitional spaces of their home and university identities. This adjustive demand can lead to some considerable levels of psychological distress. This study examined the level of psychological health in first year students. It also evaluated whether factors such as monetary background, residential area, race and the availability of bursaries affect students’ transition into “university life”. First year students (N = 300; male = 135; female = 165) completed the General Health Questionnaire-12 at the University of Limpopo. A substantial percentage (that is, 30.33%) of the participants was found to have or is prone to psychological health problems. This finding is consistent with the results of previous studies which have found that some students may be susceptible to mental health problems predating their entry into university. There was no significant difference between the levels of psychological health between males and females and bursary users and those that are funded by their parents or guardians. There was also no significant difference between those that live in the rural areas and those from the cities. However, the figures between those that are poor and rich were strikingly noteworthy.

Higher education systems are imperative to social and economic upliftment in any society, the ability of the national labour force and income disparity differentials between members of the populous are directly associated to academic achievement and associated pass rates in higher education. The apparent utility of higher education is however overshadowed by poor student retention, academic performance and consequent pass rates and is an issue of concern at both an international and local level. The identification of factors that could potentially improve student academic performance and consequent attainment of a tertiary qualification is becoming an increasingly important field of research. Research into such factors would have wide reaching implications in South Africa, where high unemployment rates and talent migration plague efforts to build a strong national economy. The primary imperatives of this research undertaking were to investigate the relationship between hope, social support, fluid intelligence and academic achievement in the form of grade point average (GPA), as well as determine the extent to which hope and social support moderate the relationship between fluid intelligence and GPA. The research method is comprised of a literature review and empirical study. Data collection was conducted via a cross-sectional survey design, with an availability sample (N = 308) being taken from first year students at a higher educational institution. The Hope Scale (HS), Multidimensional Scale of Perceived Social Support (MSPSS), Abstract Reasoning Test (ART) and biographical questionnaire were administered. Statistical analysis was carried out with the SPSS 20.0 programme. Principle component factor analysis provided confirmation of a four factor structure for the MSPSS, with the resultant factors being labelled Friend Support, Significant Other Support, Family Support and Lecturer Support. In this study the original 3 factor structure of the MSPSS was supplemented by adding the fourth dimension of lecturer support. A two factor structure for the HS was confirmed, with the resultant factors being labelled Agency Hope and Pathways Hope. All utilised scales indicated acceptable levels of reliability, with the resultant Cronbach alpha statistics ranging from 0,75 to 0,89. Pearson correlation coefficient correlations gave indication of a statistically and practically significant correlation of positive medium effect between fluid intelligence and grade point average. Social support from lecturers showed statistically and practically significant correlations of medium effect with social support from friends. Pathways hope was statistically and practically related to agency hope with a positive medium effect. No practically significant relations in this sample could be established between hope and grade point average and social support and grade point average. Statistically significant relations were established between lecturer social support and fluid intelligence and between agency hope and social support from significant other sources. The ability of fluid intelligence to predict grade point average was proven via regression analysis in which fluid intelligence was found to be a statistically significant predictor of grade point average. Proposed moderating effects of hope and social support on the relation between fluid intelligence and grade point average were tested via multiple regression analysis. Results indicated that within the parameters of the research sample in this study, no statistically significant moderating effects could be established for hope or social support. Based on these findings, a hypothesised cause for such relations was established based on the characteristics of the current research sample and research literature. Recommendations for future research were made, as well as organisational recommendations for the participating higher educational facility. / MA, Industrial Psychology, North-West University, Vaal Triangle Campus, 2012

Students’ intention to stay within the higher education system is decreasing by the year, and even though more students are enrolling at universities annually, the percentage of students completing their studies is not satisfactory. The low completion rate is a concern not only in South Africa, but worldwide. Trends are identified as to why students do not complete their studies. This study seeks to focus on perceived social support, the students’ academic fit, the psychological conditions of meaningfulness and availability as well as the students’ engagement levels, and then to investigate if these constructs will influence their intention to stay. The proposed engagement model of May, Gilson, and Harter (2004) originally designed by George Kahn (1990), was used to determine whether social support and academic fit correlates positively with the psychological conditions, which may lead to engagement and increase a student’s intention to stay. A quantitative research design was used to investigate the universal challenge at hand, and it was descriptive in nature in order to gather specific information from the first-year students. A crossectional design was used. The research method consists of a literature review and an empirical study, presented in one research article. A convenience sample was used, and a total of 304 students completed the questionnaires. These questionnaires were based on the Multidimensional Scale of Perceived Social Support, the Psychological Conditions Scale, Academic Fit Scale, the Work Engagement Scale and the Intent to Leave Scale. Structural equation modelling methods were used, and implemented in AMOS to test the measurement and structural models. The fit-indices used to test if the model fit the data included the absolute fit indices such as Chi-square statistic, the Standardized Root Mean Residual (SRMR), and the Root-Means-Square Error of Approximation (RMSEA). The incremental fit indices which were used included the Tucker-Lewis Index (TLI) and the Comparative Fit Index. It was found that social support did not have an impact on the psychological conditions of meaningfulness and availability, but it had a direct and indirect (via academic fit) effect on intention to stay. This implies that the amount of support students receive has an influence on their intention to stay, and also increased their sense of belonging in their field of study. Academic fit was positively associated with the psychological conditions of meaning and availability, which means that if the student’s personality and field of study is aligned the student will feel that the course is meaningful to him, and he will invest more energy in his studies. Academic fit had direct effects on students’ intention to stay, which means that students who feel they belong in their field of study will also be more likely to stay at the educational institution. It was also found that if students experience a sense of psychological meaningfulness and availability they will be more engaged in their studies, which impact their intention to stay / MCom, Industrial Psychology, North-West University, Vaal Triangle Campus, 2012

The aim of orientation programs at tertiary academic institutions is to introduce newcomers to the attitudinal and behavioral standards of their new academic and social situation, and these programs usually have a formal and an informal component. Formal orientation is officially developed and monitored by the university. Informal orientation is associated with socially orientated initiation or hazing activities administered by senior students in the seclusion of hostels and are often not monitored by the university, resulting in human rights violations such as racial discrimination, physical abuse and psychological bullying. Because both components of orientation take place during the same time frame and in the same broader context, orientation programs as a whole have been receiving negative attention and criticism in the media. Research has, however, also uncovered many positive elements in orientation programs - in both the formal and informal components. Literature suggests that universities put in place a high quality formal and informal orientation program to ensure the well–being of first–year students. Well–being is regarded as the subjective appraisals that people make about the quality of their lives based on their experiences, relationships, feelings and overall functioning in life. Two approaches towards subjective well–being are identified: the first is the hedonic approach, focusing on emotional well–being (EWB) and is equated to positive feelings, subjective happiness and satisfaction with life; the second is the eudaimonic approach, focusing on psychological well–being (PWB) and social well–being (SWB) which not only conceptualizes well–being in terms of meaning and purpose, but also as positive functioning in life on personal and social levels. The aim of this study was to determine the shifts in well–being of first–year students during an orientation program (with both the formal and informal components included) at a tertiary institution and to explore the experiences associated with these shifts. A sequential mixed method research design was used where quantitative and qualitative research approaches were combined to provide an in–depth understanding of the phenomenon. A convenience sample of first–year hostel residing students (mean age=19 years) was used for the quantitative study. Students completed the Mental Health Continuum Short Form (MHC–SF) and the Satisfaction With Life Scale (SWLS) before (n=102), during (n=371) and after (n=358) the orientation program. Twenty–one demographically representative first–year hostel residing students (mean age=18.5 years) were purposive selected to participate in the qualitative study consisting of a focus group discussion and semi–structured in–depth individual interviews which took place after the programs’ completion. The quantitative results indicated that first–year students’ well–being remained unchanged before, during and after orientation in all facets except in SWB. First–year students’ SWB increased practically significantly over the course of the orientation program. The qualitative findings suggested that first–year students’ well–being fluctuated from high before the orientation program to low during the program’s initial phase to high again after the program’s completion. Experiences associated with SWB were perceived to be the central experience associated with an increase in well–being. Recommendations are made regarding the promotion of the social and personal well–being of first–year students during an orientation program. / Thesis (M.A. (Clinical Psychology))--North-West University, Potchefstroom Campus, 2011.

The aim of orientation programs at tertiary academic institutions is to introduce newcomers to the attitudinal and behavioral standards of their new academic and social situation, and these programs usually have a formal and an informal component. Formal orientation is officially developed and monitored by the university. Informal orientation is associated with socially orientated initiation or hazing activities administered by senior students in the seclusion of hostels and are often not monitored by the university, resulting in human rights violations such as racial discrimination, physical abuse and psychological bullying. Because both components of orientation take place during the same time frame and in the same broader context, orientation programs as a whole have been receiving negative attention and criticism in the media. Research has, however, also uncovered many positive elements in orientation programs - in both the formal and informal components. Literature suggests that universities put in place a high quality formal and informal orientation program to ensure the well–being of first–year students. Well–being is regarded as the subjective appraisals that people make about the quality of their lives based on their experiences, relationships, feelings and overall functioning in life. Two approaches towards subjective well–being are identified: the first is the hedonic approach, focusing on emotional well–being (EWB) and is equated to positive feelings, subjective happiness and satisfaction with life; the second is the eudaimonic approach, focusing on psychological well–being (PWB) and social well–being (SWB) which not only conceptualizes well–being in terms of meaning and purpose, but also as positive functioning in life on personal and social levels. The aim of this study was to determine the shifts in well–being of first–year students during an orientation program (with both the formal and informal components included) at a tertiary institution and to explore the experiences associated with these shifts. A sequential mixed method research design was used where quantitative and qualitative research approaches were combined to provide an in–depth understanding of the phenomenon. A convenience sample of first–year hostel residing students (mean age=19 years) was used for the quantitative study. Students completed the Mental Health Continuum Short Form (MHC–SF) and the Satisfaction With Life Scale (SWLS) before (n=102), during (n=371) and after (n=358) the orientation program. Twenty–one demographically representative first–year hostel residing students (mean age=18.5 years) were purposive selected to participate in the qualitative study consisting of a focus group discussion and semi–structured in–depth individual interviews which took place after the programs’ completion. The quantitative results indicated that first–year students’ well–being remained unchanged before, during and after orientation in all facets except in SWB. First–year students’ SWB increased practically significantly over the course of the orientation program. The qualitative findings suggested that first–year students’ well–being fluctuated from high before the orientation program to low during the program’s initial phase to high again after the program’s completion. Experiences associated with SWB were perceived to be the central experience associated with an increase in well–being. Recommendations are made regarding the promotion of the social and personal well–being of first–year students during an orientation program. / Thesis (M.A. (Clinical Psychology))--North-West University, Potchefstroom Campus, 2011.

Dieser Beitrag beschreibt ein offenes Peer-Tutoring-Konzept, in dem studentische Tutoren die Betreuung von Studienanfängern im Kontext einer onlinebasierten Einführungsveranstaltung selbstorganisiert gestalten. Nach einem Überblick über Betreuungsbedarfe und alternative Betreuungsmodelle im Hochschulbereich werden konzeptionelle Grundlagen, Kontext, Ziele und Ausgestaltung des tutoriellen Betreuungsmodells vorgestellt. Auf Basis einer explorativen Analyse der Tutorentätigkeiten mit Hilfe eines Tagebuch-Verfahrens werden Implikationen für die Gestaltung offener Tutorenkonzepte diskutiert.