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The purpose of this study was to test the reliability and validity of the Turkish version of the Service Quality Assessment Scale (SQAS). The participants of this study constituted of 338 male (53.1%) and 298 female (46.9%) health-fitness club&rsquo / s members. The Confirmatory Factor Analysis (CFA) was used to examine the factor structure of the SQAS instrument, which assess the service quality of health-fitness clubs. Six-factor model of SQAS was analyzed based on the Maximum Likelihood (ML) estimation method. The goodness-of-fit indices of the model were admissible: for the expectation model Root Mean Square Error of Approximation (RMSEA) was = .067, Standardized Root Mean Square Residual (SRMR) was = .056, and both the Comparative Fit Index (CFI), the Incremental Fit Index (IFI), besides the Non-Normed Fit Index (NNFI) was = .95. For the perception model RMSEA was = .059, SRMR was = .054, and both the CFI, the IFI, as well as the NNFI was = .96. It was concluded that all of the goodness-of-fit indices of both the expectation and perception model were admissible, with the perception model slight better than the expectation model. The composite reliability and variance extracted was also calculated for expectation and perception model. Analysis indicated that CR values were all above .70 for both expectation model (.74 to 1.00) and perception model (.73 to 1.00). The variance extracted values with the exception of Child Care were comparatively lower than the .50 standard. The present study demonstrated that the SQAS with six-factor model appears to be a reliable and valid instrument to measure the service quality of health-fitness clubs.

The aim of this study is to investigate where and why the fitness clubs, Sats and Friskis & Svettis in Stockholms county, choose to locate their facilities in certain places and which their primarily targetgroups are. Furthermore, the aim is to gain knowledge of people’s health status in areas where the facilities are located, in order to see if they are located where exercise is most needed. Interviews were conducted with members of the fitness clubs but also with non members, i.e. people who lived in areas with an absence of fitness facilities. Further interviews have been made with managers of the fitness clubs and with two political representatives. The other methods were mapping of the facilities inrelationship to different variables in ArcGIS and field observations. The results of this study show thatthe facilities are mostly located in the central of Stockholm and places where income levels,population density and amount of people working in an area are high. The facilities can also be foundwhere there are large flows of people, for example near commercial centers such as shopping malls.The fitness clubs do not primarily focus on establishing any facilities in places where exercise is mostneeded. The target groups for Friskis & Svettis were both younger and older people and those who wanted to pay a low membership fee while Sats target groups were people aged between 20-50 years and were willing to pay a high price for a membership. Based on price for a membership, availability and what the clubs offers, some people may get excluded from Sats and Friskis & Svettis. Those people mostly live in low status areas and if they eventually would become members of the clubs it would require cheap prices, culture-specific exercise forms and better proximity between the residenceand the facility. Finally, since both the fitness clubs and the political representative’s claims that people everywhere should have the possibility to exercise regardless of their income level and so on, there should be a better interaction between all the actors in order for the clubs to be available to allthe people.

Customer satisfaction is the key for the accomplishment of health care and fitness companies. It is a process beginning with identifying customer vision management and ending with customer loyalty and retention. The purpose of this study was to test the reliability and validity of Turkish version of the Customer Satisfaction Scale (CSS) for health care and fitness clubs. The sampling group that was the customers of the private health care and fitness centers consisted of 150 female (47.3 %) and 167 male (52.7 %), totally 317 people. Principal component analysis (PCA) was performed for the factor analysis of the items. Five factors emerged which accounted for 65.7 % of the variance related with social and intellectual improvement, physical and psychological satisfaction, facility attractivity, staff attitudes and competence and cleanness of the center. Internal consistency method was used to test reliability. Cronbach alpha values indicated highly reliable results. For all items= .92 Factor 1= .88, factor 2= .89, factor 3= .80, factor 4= .81, factor 5= .81 The present study demonstrated that Customer Satisfaction Scale is a reliable and a valid instrument to measure customer satisfaction of the members of health care and fitness clubs in Turkey.

Devido à crescente valorização do corpo, além dos transtornos alimentares, os transtornos de imagem têm crescido e alcançado os mais variados perfis, não apenas modelos e atletas, mas também praticantes de exercícios recreacionais, sem escolher sexo, idade e atividade laboral. Observa-se que, as investigações acerca da dismorfia muscular relacionadas a atletas são vastas, contudo há carência de estudos que investiguem a prevalência em outras populações, como, por exemplo, em não atletas e em mulheres. Na dismorfia muscular, ocorre a insatisfação relacionada ao aspecto dos músculos ou simplesmente a percepção alterada da musculatura, o que pode levar à obsessão pela hipertrofia muscular e, consequentemente, pelo treinamento. A obsessão pelo treinamento é conhecida como dependência de exercício e caracteriza-se pela prática mesmo sob condições adversas, como doença ou lesão. Por sua vez, a prática excessiva de exercícios sem o adequado planejamento e sem os períodos suficientes de descanso entre as sessões de treino podem levar ao aparecimento de sinais e sintomas de overtraining, como, por exemplo, o decréscimo prolongado de desempenho físico. Portanto, o objetivo dessa pesquisa, de cunho quantitativo e transversal, foi verificar se há correlação entre dismorfia muscular, dependência de exercício e overtraining em praticantes de musculação. Participaram do estudo 320 sujeitos, entre eles homens e mulheres, com idade entre 18 e 79 anos, praticantes de musculação há, pelo menos, três meses, com frequência mínima de três treinos por semana, de dez diferentes academias do Centro Histórico de Porto Alegre, que foram avaliados por meio de três questionários validados relacionados aos temas da pesquisa, além do questionário de caracterização da amostra. A partir da análise dos dados, conclui-se que indivíduos com risco para dismorfia muscular tendem a apresentar maiores níveis de dependência de exercício. O sexo parece não influenciar maiores níveis de dismorfia muscular, dependência ou overtraining e indivíduos mais jovens parecem ter maiores indícios de dismorfia muscular e de overtraining. Os indivíduos que priorizam o ganho de massa muscular em detrimento de outros objetivos demonstraram maiores associações com risco para dismorfia muscular e com risco para dependência de exercício. / Due to the growing appreciation of the body, in addition to eating disorders, the image disorders have grown and reached the most varied profiles, not only models and athletes, but also practitioners of recreational exercises, without choosing sex, age and work activity. It is observed that the investigations of muscular dysmorphia related to athletes are vast, however, there is a lack of studies investigating the incidence in other populations, such as non-athletes and women. In muscular dysmorphia, there is dissatisfaction related to the appearance of the muscles or simply the altered perception of the muscles, which can lead to an obsession with muscular hypertrophy and, consequently, through training. The obsession with training is known as exercise dependency and is characterized by practice even under adverse conditions such as illness or injury. In addition, excessive exercise without proper planning and lack of sufficient rest periods between training sessions can lead to overtraining signs and symptoms, such as a prolonged decrease in physical performance. Therefore, the objective of this quantitative and cross-sectional study was to verify if there is a correlation between muscle dysmen- der, exercise dependence and overtraining in bodybuilders. A total of 320 subjects, mens and womens, aged between 18 and 79 years, had been trained for at least three months, with a minimum of three training sessions per week, from ten different fitness centers in the Historic Center of Porto Alegre, three validated questionnaires related to the research themes, besides the sample characterization questionnaire. From the analysis of the data, it is concluded that individuals with risk for muscular dysmorphia tend to present higher levels of exercise dependence. Sex does not appear to influence higher levels of muscle dysmorphism, dependence or overtraining, and younger individuals appear to have greater evidence of muscle dysmorphia and overtraining. Individuals who prioritize muscle mass gain over other goals have demonstrated greater associations with risk for muscle dysmorphia and risk for exercise dependence.

Devido à crescente valorização do corpo, além dos transtornos alimentares, os transtornos de imagem têm crescido e alcançado os mais variados perfis, não apenas modelos e atletas, mas também praticantes de exercícios recreacionais, sem escolher sexo, idade e atividade laboral. Observa-se que, as investigações acerca da dismorfia muscular relacionadas a atletas são vastas, contudo há carência de estudos que investiguem a prevalência em outras populações, como, por exemplo, em não atletas e em mulheres. Na dismorfia muscular, ocorre a insatisfação relacionada ao aspecto dos músculos ou simplesmente a percepção alterada da musculatura, o que pode levar à obsessão pela hipertrofia muscular e, consequentemente, pelo treinamento. A obsessão pelo treinamento é conhecida como dependência de exercício e caracteriza-se pela prática mesmo sob condições adversas, como doença ou lesão. Por sua vez, a prática excessiva de exercícios sem o adequado planejamento e sem os períodos suficientes de descanso entre as sessões de treino podem levar ao aparecimento de sinais e sintomas de overtraining, como, por exemplo, o decréscimo prolongado de desempenho físico. Portanto, o objetivo dessa pesquisa, de cunho quantitativo e transversal, foi verificar se há correlação entre dismorfia muscular, dependência de exercício e overtraining em praticantes de musculação. Participaram do estudo 320 sujeitos, entre eles homens e mulheres, com idade entre 18 e 79 anos, praticantes de musculação há, pelo menos, três meses, com frequência mínima de três treinos por semana, de dez diferentes academias do Centro Histórico de Porto Alegre, que foram avaliados por meio de três questionários validados relacionados aos temas da pesquisa, além do questionário de caracterização da amostra. A partir da análise dos dados, conclui-se que indivíduos com risco para dismorfia muscular tendem a apresentar maiores níveis de dependência de exercício. O sexo parece não influenciar maiores níveis de dismorfia muscular, dependência ou overtraining e indivíduos mais jovens parecem ter maiores indícios de dismorfia muscular e de overtraining. Os indivíduos que priorizam o ganho de massa muscular em detrimento de outros objetivos demonstraram maiores associações com risco para dismorfia muscular e com risco para dependência de exercício. / Due to the growing appreciation of the body, in addition to eating disorders, the image disorders have grown and reached the most varied profiles, not only models and athletes, but also practitioners of recreational exercises, without choosing sex, age and work activity. It is observed that the investigations of muscular dysmorphia related to athletes are vast, however, there is a lack of studies investigating the incidence in other populations, such as non-athletes and women. In muscular dysmorphia, there is dissatisfaction related to the appearance of the muscles or simply the altered perception of the muscles, which can lead to an obsession with muscular hypertrophy and, consequently, through training. The obsession with training is known as exercise dependency and is characterized by practice even under adverse conditions such as illness or injury. In addition, excessive exercise without proper planning and lack of sufficient rest periods between training sessions can lead to overtraining signs and symptoms, such as a prolonged decrease in physical performance. Therefore, the objective of this quantitative and cross-sectional study was to verify if there is a correlation between muscle dysmen- der, exercise dependence and overtraining in bodybuilders. A total of 320 subjects, mens and womens, aged between 18 and 79 years, had been trained for at least three months, with a minimum of three training sessions per week, from ten different fitness centers in the Historic Center of Porto Alegre, three validated questionnaires related to the research themes, besides the sample characterization questionnaire. From the analysis of the data, it is concluded that individuals with risk for muscular dysmorphia tend to present higher levels of exercise dependence. Sex does not appear to influence higher levels of muscle dysmorphism, dependence or overtraining, and younger individuals appear to have greater evidence of muscle dysmorphia and overtraining. Individuals who prioritize muscle mass gain over other goals have demonstrated greater associations with risk for muscle dysmorphia and risk for exercise dependence.

Tillgänglighet är ett begrepp som kan definieras på flera olika sätt, däribland en definition som kan sammanlänkas till den fysiska miljön. Syftet med uppsatsen är att beskriva hur chefer inom gym i södra Sverige definierar ordet tillgänglighet, beskriva hur yrkesverksamma inom gym i södra Sverige upplever sitt gyms tillgänglighet för medlemmar med fysiska funktionsnedsättningar samt, vad chefer inom gym i södra Sverige upplever att de gör för att förbättra tillgängligheten för medlemmar med fysiska funktionsnedsättningar. Studien har en kvalitativ ansats där fyra olika chefer för fyra olika gym har intervjuats. För att förstå resulteten har teorierna om den sociala modellen samt cripteori använts. Resultatet påvisar att informanterna hade andra associationer till begreppet tillgänglighet än just kopplat till den fysiska miljön. Vidare visar intervjuernas resultat att cheferna upplever att det finns många brister i gymmets fysiska miljö ur ett tillgänglighetsperspektiv och att de flesta av cheferna arbetar för att förbättra tillgängligheten. Slutsatse av uppsatsen belyser att gym inte är en arena som kan sägas vara tillgänglig för alla individer. / Acessibility is a concept that can be defined in several diferent ways, including a definition that can be linked to the physical environment. The purpose of the essay is to describe how managers in gym in southern Sweden define the word accessibility, describe how professionals in gym in southern Sweden experience their gym accessibility for members with physical disabilities and, what managers in gym in southern Sweden feel that they do to improve accessbility for members with physical disabilities. The study has a qualitative approach where four different managers for four different gyms have been interviewd. To understand the results, the theories of the social model and the crypt theory have been used. The results show that the informants had other associations to the concept avaliability than just connected to the physical enviornment. Furthermore, the results of the interviews show that the managers feel that there are many shortcomings in the gym`s physical environment from an accesibility perspective and that most of the managers work to improve accessibility. The conclusion of te essay highlights that the gym is not an arena that can be said to be accessible to all individuals.