Syftet med studien är att undersöka och bidra med kunskap om ledarskapets påverkan på medarbetarnas inre och yttre motivation i provisionsbaserade arbetsmiljöer. En kvalitativ forskningsansats med ett abduktiv angreppssätt har tillämpats i detta arbete. Nio semi-strukturerade intervjuer med medarbetare har genomförts. Studien visar att ledarskapet har påverkan på både inre och yttre motivation, samt att varje ledarskapsstil påverkar medarbetarnas motivation i viss utsträckning. Studien visar även att inre motivation är mer beständig samt att det transformativa ledarskapet genererar motivation i störst utsträckning hos medarbetare i provisionsbaserade arbetsmiljöer. / The purpose of the study is to examine and contribute knowledge about the impact of leadership on employees' intrinsic and extrinsic motivation in commission-based work environments. A qualitative research approach with an abductive approach has been applied in this study. Nine semi-structured interviews with employees have been conducted. The study demonstrates that leadership has an impact on both intrinsic and extrinsic motivation, and that each leadership style affects employee motivation to some extent. The study also reveals that intrinsic motivation is more enduring, and that transformative leadership generates motivation to a greater extent among employees in commission-based work environments.

Det har skett stora förändringar inom organisationer i socialt arbete. I process har ledarens uppdrag varit att öka medarbetarnas insikter och förståelse av verksamhetens visioner, och samtidigt uppmuntra till att uppnå personliga mål som är fördelaktiga i organisationens intressen. Transformativt ledarskap har visat ge positiva effekter i många olika organisationer och länder. Syftet med denna systematiska integrativa studie är att utforska effekterna av transformativt ledarskap på arbetstillfredsställelse i socialt arbete. Studien baseras på 14 artiklar som redogörs i en tematisk struktur. I resultatredovisningen används “Full Range Leadership Model” samt Maslows behovstrappa. Resultaten visade att transformativt ledarskap var kopplat till ökad arbetstillfredsställelse och att det skedde genom ett antal olika påverkande faktorer. Studien bidrar till kunskap om vilka processer ledare kan påverka för att öka arbetstillfredsställelsen hos anställda inom socialt arbete. / There have been big changes within social service organisations. In this process the leader's mission has been to raise follower´s awareness and understanding of inspiring visions. Transformational leadership has demonstrated the positive effects in many different types of organisations and countries. The aim of this systematic integrative study is to explore the effects of transformational leadership on job satisfaction in social work. The study is based on 14 articles categorized in a theme structure, that were analysed with the theoretical frame of “Full Range Leadership Model” and Maslow’s hierarchy of needs. The results indicated that transformational leadership was associated with job satisfaction, and that there were several mediating factors between transformational leadership and job satisfaction. The study contributes to knowledge about the processes by which leaders influence job satisfaction of employees within social service organisations.

This study investigated the relationship between leadership style and group processes and dynamics with due consideration of the role of related systems in the context of organisational change. The theoretical assumptions and practical implications of the full range model of leadership were discussed. This model emphasises the transactional-transformational paradigm. In addition, approaches to studying and working with groups were covered, focusing specifically on group processes and group dynamics. In the case of the latter, the systems psychodynamic perspective was emphasised. The present study was conducted in a plant of a South African production organisation that had been experiencing transformation. An intervention was done at management level to identify behavioural and operational issues and to sensitise the members of the management team in terms of individual and group functioning. The conceptualisation of leadership styles in terms of the full range model of leadership was largely supported by means of associations with certain personality traits and behaviours. The latter also provided a profile of desired characteristics, especially in terms of interpersonal styles and work and social ethics. The theory on group processes and dynamics was used to explore group and organisational functioning. The context of change and the related insecurity resulted in efforts to deal with anxiety by means of excessive reliance on structure. Centralised leadership and a dynamic of control and dependency characterised all levels of the organisation. Cooperation in an interdependent manner was therefore problematic and there was also a struggle in terms of interrelatedness in and between systems. The unconscious defence strategy was related to the general reliance on transactional behaviours and the lack of authorisation of leadership in terms of transformational behaviours. Despite the successful application of theory in the present study and the contribution made by the results, it was concluded that the uniqueness and the realities of each situation need to be explored and provided for, and a system should be allowed to determine the progression in the system. / Psychology / D. Litt. et Phil. (Psychology)

This study investigated the relationship between leadership style and group processes and dynamics with due consideration of the role of related systems in the context of organisational change. The theoretical assumptions and practical implications of the full range model of leadership were discussed. This model emphasises the transactional-transformational paradigm. In addition, approaches to studying and working with groups were covered, focusing specifically on group processes and group dynamics. In the case of the latter, the systems psychodynamic perspective was emphasised. The present study was conducted in a plant of a South African production organisation that had been experiencing transformation. An intervention was done at management level to identify behavioural and operational issues and to sensitise the members of the management team in terms of individual and group functioning. The conceptualisation of leadership styles in terms of the full range model of leadership was largely supported by means of associations with certain personality traits and behaviours. The latter also provided a profile of desired characteristics, especially in terms of interpersonal styles and work and social ethics. The theory on group processes and dynamics was used to explore group and organisational functioning. The context of change and the related insecurity resulted in efforts to deal with anxiety by means of excessive reliance on structure. Centralised leadership and a dynamic of control and dependency characterised all levels of the organisation. Cooperation in an interdependent manner was therefore problematic and there was also a struggle in terms of interrelatedness in and between systems. The unconscious defence strategy was related to the general reliance on transactional behaviours and the lack of authorisation of leadership in terms of transformational behaviours. Despite the successful application of theory in the present study and the contribution made by the results, it was concluded that the uniqueness and the realities of each situation need to be explored and provided for, and a system should be allowed to determine the progression in the system. / Psychology / D. Litt. et Phil. (Psychology)