Berlin, Humboldt-University, Diss., 2001.

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Studien är baserad på intervjuer med praktiker som arbetar med user-experienceinom IT-projekt. Studiens mål är att identifiera potentiella hinder för praktiker medavseende på att tillämpa UX enligt sin egna tolkning av konceptet. För att undersökadetta har semi-strukturerade intervjuer utförts med fem UX-praktiker som arbetari UX-roller inom organisationer vars verksamhet är att producera webbsidor,mjukvara och andra typer av digitala system. Baserat på data från dessa intervjuerhar en tematisk analys använts för att sammanställa mönster i respondenternas svar.Resultaten indikerar att en praktikers egna förmåga att kommunicera innebördenav, och nyttan med UX är både en viktig och problematisk del i tillämpningenav UX inom IT. Vidare att denna förmåga härleds och är särskilt nödvändig tillföljd av en bristande förståelse och kunskap om UX, bland intressenter i ett projekt.Ytterligare framgår att den låga kunskapsnivån påverkas av en allmän uppfattningom att UX avser grafisk design och där med begränsas till pragmatiska aspekter ochkompetenser, snarare än holistik, användarcentrering och hedoniska aspekter. / This study is based on interviews with practitioners working with user-experiencewithin IT projects. The aim of the study is to investigate and identify potentialobstacles that hinders UX-practitioners to address UX in relation to their perceptionof the concept. To investigate this, semi-structured interviews were conducted withfive UX-practitioners in Sweden, working in UX-roles within organisations whoproduce IT-solutions such as websites, software and other types of digital systems.Based on these interviews a thematic analysis was used to investigate the topic.The result indicates that the practitioner’s ability to communicate the utility andbenefits that UX proposes, are essential for the application of UX. Further resultsindicate that this ability originates from a lack of knowledge and understanding forUX amongst stakeholders within a project, and that the experienced low level ofunderstanding for UX is affected by the general view of UX as being limited tographic design, and furthermore to pragmatic aspects and competencies rather thanacknowledging holistic, user-centered and hedonic aspects.

Thesis advisor: Robert J. Starratt / This case study evaluated the significance of implementing an enrichment mathematics course during the summer to rising African American ninth graders entitled, "Geometry Honors Preview". In the past, 60 to 70 percent of African American students in this school district had withdrawn from Geometry Honors by the second academic quarter. This study seeks to understand the impact of pre-teaching core geometry concepts essential to success in Geometry Honors prior to the students' enrollment into the Geometry Honors course. This mixed methods case study involved the researcher as a participant observer. Qualitative data in the form of questionnaires administered to teacher assistants, students, and their parents comprised a significant part of the data collection. Additional qualitative data collection included field notes, teacher's comments from report cards, and informal interviews of the instructor of the Geometry Honors Preview course. Quantitative data gathered from the four quarterly report cards completed the data collection process. The study concluded that all of the students who enrolled in the Geometry Honors Preview course successfully completed Geometry Honors during the school year. Students felt more confident about enrolling into Geometry Honors after taking the preview course. Finally, African American students who enrolled in the Geometry Honors Preview course outperformed a group of African American students who enrolled into Geometry Honors, but did not attend the summer course. Using current research into the topic of closing the achievement gap, the study suggested that these findings would help improve the practice of teachers and implement policy that will provide all students with an equal opportunity to learn in an environment of high-stakes testing. / Thesis (EdD) — Boston College, 2010. / Submitted to: Boston College. Lynch School of Education. / Discipline: Educational Administration and Higher Education.

Tese de mestrado integrado. Engenharia Informática e Computação. Faculdade de Engenharia. Universidade do Porto. 2009

Verksamheter som inte förstår sin kunds behov och misslyckas med att uttrycka behoven i sin kommunikation riskerar att bli bortvalda framför konkurrenter. Därav syftar denna studie till att utreda förhållandet mellan kundens behov och en organisations, i detta fall NyföretagarCentrum Uppsala, uppfattning av behoven som syns i kommunikationen.   Studien baseras på intervjuer med organisationens rådgivare samt kunder som använt tjänsten det senaste året. Insamlad data har analyserats med ett teoretiskt ramverk innehållande en GAP-modell, värdekedja samt teori kring dialog och behovskategorisering.   Både skillnader och likheter noteras mellan organisationens kommunikation och kundens behov. Skillnaderna indikerar gap i förhållandet mellan parterna samt en avbruten värdekedja. Dessutom påträffas skillnader vid en behovskategorisering.   En orsak till bristerna är att organisationen inte lyckas tolka kunden fullt ut. Bristen ligger snarare i vad som tas in än vad som kommuniceras ut. En möjlig förbättring av förhållandet mellan parterna skulle vara en kontinuerlig dialog.

The Canadian labour market experienced a considerable decline in the male-female pay gap during years 1988 to 1992. After 1992, however, the gender wage gap decreased only slightly. This paper will study the issue of difference in the explained gender wage gap in both the public and the private sectors and will examine the components of change in the wage gap between 1991 and 1996. We measure and decompose the gender wage differentials into explained and unexplained parts separately for the public and private sectors in Canada for the census years 1991 and 1996, and compare changes in the earnings gap between 1991 and 1996 in both sectors. The analysis is based on Oaxaca decomposition and Juhn-Murphy-Pierce decomposition techniques. <p> Results show that gender wage differentials are present in both sectors, although at a lower level in the public sector than in the private sector. In 1996, 67 percent of the wage gap is attributable to the unexplained part in the public sector, while in the private sector, this figure is 76 percent. Generally, males tend to have higher return to experience and more favorable occupation and industry distributions, which can account for the gender wage gap. Our findings also show that the overall gender wage gap decreases in both the public sector and the private sector between 1991 and 1996. This decrease is mainly attributed to the diminishing of the unexplained portion. In both the public and the private sectors, improvements in womens wage-determining factors and ranking relative to those of men contributed to a narrowing of the gender wage gap.

The Canadian labour market experienced a considerable decline in the male-female pay gap during years 1988 to 1992. After 1992, however, the gender wage gap decreased only slightly. This paper will study the issue of difference in the explained gender wage gap in both the public and the private sectors and will examine the components of change in the wage gap between 1991 and 1996. We measure and decompose the gender wage differentials into explained and unexplained parts separately for the public and private sectors in Canada for the census years 1991 and 1996, and compare changes in the earnings gap between 1991 and 1996 in both sectors. The analysis is based on Oaxaca decomposition and Juhn-Murphy-Pierce decomposition techniques. <p> Results show that gender wage differentials are present in both sectors, although at a lower level in the public sector than in the private sector. In 1996, 67 percent of the wage gap is attributable to the unexplained part in the public sector, while in the private sector, this figure is 76 percent. Generally, males tend to have higher return to experience and more favorable occupation and industry distributions, which can account for the gender wage gap. Our findings also show that the overall gender wage gap decreases in both the public sector and the private sector between 1991 and 1996. This decrease is mainly attributed to the diminishing of the unexplained portion. In both the public and the private sectors, improvements in womens wage-determining factors and ranking relative to those of men contributed to a narrowing of the gender wage gap.