M. Tech. Education / The Gauteng North district schools experience a gap between the financially advantaged and the financially disadvantaged with regards to their ability to acquire Information and Communication Technology resources and use relevant practices. The gap was created because of the different levels of teachers' Information and Communication Technology skills, pertaining to how to use resources on a limited budget and deal with funding for Information and Communication Technology resources. Furthermore, the gap created by the lack of resources and practices in a technological environment affected teachers' participation and performance in digital schooling. The gap identified as relating to teachers in the Gauteng North district concerned how to use Information and Communication Technologies effectively, accessing quality resources and integrating them into teaching and learning. The aim of this study was therefore to determine the resources and practices that could be implemented to bridge the digital divide existing in Gauteng North district schools. This study focused on both well- and under-resourced schools in order to determine and develop the different approaches and levels of Information and Communication Technologies in schools.

M. Tech. Water Care / Aims of the study was to recommend probable management procedures that could be used in small water treatment plants in order to produce safe drinking water.

Thesis (MTech. in Education)--Tshwane University of Technology, 2009. / This study endeavors to establish how successful the merging of institutions in Gauteng has been. Previously there were 150 technical colleges in South Africa, of which 50 were in Gauteng Province. The 50 colleges have had to be reduced by the merger process into eight colleges each with various campuses. Each clusters of the colleges centralized its functions to its head office while the former colleges became campuses in each cluster. The merger process did not happen overnight as it affected all involved; i.e., learners and all employees. The study seeks to determine how successful the merger has been. A qualitative approach has been used in this study. Data has been collected through interviews and observations. The researcher interviewed various stakeholders such as learners, educators, heads of departments, administration staff as well as senior members of management. The researcher took a closer look at how various functions of the colleges were affected and the impact the merger had on human resources. Although the merger process has had some success, the researcher concludes that there were certain areas which showed some problems and challenges which need to be addressed by the colleges. The researcher concludes by making some suggestions on the findings of this study.

No abstract available. / Thesis (M.T.R.P.)-University of Natal, Durban, 1998.

The study investigates the spirituality of the Congregation of the Companions of Saint Angela Merici a Catholic women religious community. This religious Congregation was founded in 1954 in the diocese of Johannesburg, to serve the needs of the indigenous people. The person who founded this Congregation was Bishop William Patrick Whelan aMI, with the encouragement and support of Father Jean Verot aMI. At first the Catholic Church was a settler Church taking care of the needs of the settlers. It is only later that the Catholic Church became a missionary Church, outreaching to indigenous people. It is in the 1950's when the Congregation of the Companions of Saint Angela was founded , during the apartheid time. The history and the spirituality of the Congregation of the Companions of Saint Angela Merici are looked at. The first members of the Congregation of the Companions of Saint Angela Merici were trained and guided by the Ursulines, of the Roman Union in Munsieville, Krugersdorp. Some of the elements of the spirituality of this women 's religious Congregation that are explored are mutual love, hospitality, prayer life and education. The Sisters of the religious Congregation looked to Saint Angela Merici, their foundress and model , an Italian Saint who lived in the sixteenth century , and learned from her spirituality. The Sisters living In the twentieth century look at how relevant Saint Angela Merici's spirituality is to them, and how they as black women, in townships, can live this spirituality. Interviews were conducted to get some information about the religious Congregation of the Companions of Saint Angela Merici. A questionnaire was send to two Sisters who belong to this religious Congregation of the Companions of Saint Angela Merici but only Sister Mary Modise CSA responded positively to being interviewed. Father Thomas O'Dea, a Missionary Oblate of Mary Immaculate gave some direct information that he remembered regarding this particular Congregation of the Companions of Saint Angela Merici. A final conclusion to be drawn from this study is that the Congregation of the Companions of Saint Angela Merici is faced with the challenge to inculturate some of the elements of this spirituality and re-Iook at their charism at some General Chapters. Lastly, some of the challenges that face the present Congregation of Sisters of the Companions of Saint Angela Merici are formation and a way of practically living the charism and their prayer life. / Thesis (M.Th.)-University of Natal, Pietermaritzburg, 2003.

Thesis (MPhil)--Stellenbosch University, 2004. / ENGLISH ABSTRACT: This study aims to assess the state of developments of Information Communication Technologies (ICT's) in the Gauteng Province as a driving factor for evolution into informational economy. Throughout the world the convergence of telecommunications, computing and publishing industries has changed the way in which the world economies and society at large are organized. It is important for every part of society to adapt to these changes. Since 1996 a number of institutional developments at a global, national, provincial, industrial, municipality and community levels have taken place to prepare society for the digital revolution. These institutional initiatives took form of policies and programs that would have an impact on the Gauteng Province. Therefore, it is necessary for Gauteng Province to develop a planning framework that is informed by these changes and initiatives. The theoretical basis of the study was Critical Multiplism. This approach employs multiple perspectives, methods, measures and data sources to arrive at plausible conclusions. The study concludes that the Gauteng Province has reached a critical point for rapid growth of ICT's to take place. / AFRIKAANSE OPSOMMING: Die studie fokus op die evaluering van die ontwikkeling van die Informasie Kommunikasie Tegnologie in Gauteng as 'n dryffaktor vir die evolusie na 'n informasie ekonomie. Internasionaal het die integrasie van telekommunikasie, rekenarisering en publisieteit industrieë die manier van organisasie van wêreld ekonomie en die samelewing verander. Dit is belangrik vir die sameling se voortbestaan om aan te pas by hierdie veranderinge. Sedert 1996 het verskeie institute en organisasies op globale, nasionale, provinsiale, industrieële, munisipale en gemeenskaps vlak reeds met voorbereidings begin vir die digitale revolusie. Hierdie inisiatiewe het die vorm van voorskrifte en programme aangeneem wat 'n definitiewe impak maak op Gauteng. Dit is belangrik vir Gauteng om 'n voorskriftelike raamwerk op te stel in lyn met hierdie inisiatiewe. Die teoretiese basis van hierdie studie was Kritiese Vermenigvuldiging. Hierdie metode maak gebruik van verskeie sienings, maniere en inligtingsbronne om by 'n werkbare oplossing te kom. Hierdie studie beklemtoon die feit dat Gauteng 'n krietiesie punt bereik het vir vinnige groei in Informasie Kommunikasie Tegnologie.

This study aimed to explore processes encouraging resilience in HIV and AIDS affected Basotho female adolescents in Sedibeng West in the Vaal Triangle area of the Gauteng province; and to identify guidelines to help these individuals to get through their adversities in constructive ways. By using purposive sampling (a non-probability sampling method), 61 high risk, high resilient HIV and AIDS affected Basotho female adolescents in Sedibeng West were identified to participate in the research An extensive literature review revealed the following gaps with regard to the topic of this study: • Shortage of literature regarding the effects that HIV and AIDS have on Basotho female adolescents and how these adolescents cope with these challenges; • Lack of focus on resilience of specific cultural adolescent groups; • Lack of focus on processes that encourage resilience in adolescents; • Need for qualitative studies of resilience and visual qualitative studies in particular. Consequently, a qualitative, visual phenomenological study was done where data was collected by a multi-dimensional data gathering method consisting of open-ended questionnaires, drawings and semi-structured interviews. The findings revealed that HIV and AIDS affected all participants in a substantial way. The following three main processes encourage resilience in Basotho female adolescents: Benefitting from constructive bonds; Making meaning; and Acting constructively. Furthermore, Spiritual beings and Mothers were primarily identified as figures of strength and support during adolescents’ adversity. Based on the findings, the researcher recommends that: • The Department of Education include all aspects concerning HIV and AIDS, as well as aspects concerning Religion and Spirituality in the Life Skills curriculum without making any preference of religion; • a mother figure should be established in every child’s life at a very young age, preferably as early as birth; • young people be taught skills and strategies to build interpersonal relationships and attachment bonds to significant others; • families and schools empower individuals with skills to find meaning in adversity • parents and family members model constructive regulation of behaviour to adolescents.

This study is about assessing security measures in the hotel industry in Gauteng Province, South Africa. The researcher divided Gauteng into five regions (Mogale City; Tshwane; Central Johannesburg; Ekurhuleni; and Sedibeng). The researcher adopted the qualitative approach where one-on-one interviews were conducted with the participants. There were 20 hotels that were selected to participate in the study. From the 20 hotels, where only one participant from each was involved, the researcher conducted one-on-one interviews with twenty (20) Security Managers or anybody who was responsible for the security functions at senior level at the hotels. A semi-structured interview schedule with probing questions was used as a guide to obtain comprehensive information about security measures from the participants. Random sampling approach was used in the study. From the population of 70 hotels in Gauteng, where the sample of twenty (20) was derived, was the group within which the researcher was interested in for obtaining data. Since Gauteng Province is huge, the researcher only conducted research within the four metropolitan areas consisting of Johannesburg, Mogale City, Tshwane and Ekurhuleni. The aims and objectives of the research study are as follows: • Outline the nature of business that hotels are engaged in; • Investigate if there are security policies and procedures as part of effective security component; • Examine what important assets need to be protected at hotel facilities; • Uncover the risks facing assets in the hotel facilities; • Determine what incidents of loss took place in the hotel facilities; • Examine what assets are mainly targeted by perpetrators at hotels; • Uncover the profile and modus operandi of hotel perpetrators; • Examine the effectiveness of security measures and systems that are put in place at hotels; • Explore if security systems are integrated at hotels; • Determine the frequency of conducting risk assessment at hotels; • Check if pre and post-employment screening is conducted for security officers at hotels; • Find out if the guests inquire about security measures when making reservations; and • Find out how guests feel about security at the hotel facilities. The study revealed the following: • Hotels are business entities which attract different types of guests, nationally and internationally. Different services that are offered at the hotels which make hotels the main choice of destination to the guests are: accommodation for sleeping, leisure, and work commitments such as workshops or conferences. The study also revealed that most of the clientele comes from the corporate sector. • There are basic security measures in place in the hotels. These range from security policies, security procedures, physical security (for example, technological security such as Close Circuit Television (CCTV) surveillance system, adequate security lighting, security personnel (contract or in-house), alarm systems, armed response, access control systems and security fence or walls). The security measures were also appeared to be put in place in accordance with the location of the hotel. If the hotel was surrounded by other business areas, the level of security was more focused in the inner security layer. If the hotel was standing alone, the different security layers (the inner security layer, the outer and the middle security layers) were adequately protected. • Hotels are faced with different risks such as theft, prostitution, murder and assault, among others. Theft however was found to be across the board; for example, people were stealing the hoteliers’ property or the guests’ property. • Prostitution was found to be prevalent at hotels. Prominent people from political arena, corporate environment and other guests were interested in the prostitutes. Prostitutes were said to have their own modus operandi of using drugs to their prospective clients and then rob them of their money and belongings thereafter. • Most of the assets which are targeted by hotel perpetrators were found to be: guests/hotel money, hotel goods, guests’ cars, goods in guests’ cars, televisions, home music systems and mobile devices such as laptops and cell phones. • The profile and modus operandi of hotel perpetrators. • Security assessments are conducted at hotels so as to figure out what security risks are facing the hotels. • Hotels need to be protected at all times against criminality as it tarnishes their image. • Most of the guests do enquire about the safety of the hotel before making a booking. Some of the guests mainly from the corporate sector do send their security specialists to assess the level of security at the hotel prior to making a booking. As the findings on this study were based on aims and objectives, recommendations for crime combating, proactive protection and future research were identified. The recommendations will, hopefully, also improve any inadequate security measures that may have been revealed by the study. / Criminology and Security Science / M.A. (Criminal Justice)

Full-service restaurants serve many different types of customers with preconceived ideas about what they want and expect to receive from the restaurant. During the dining experience, each customer experiences the service differently and subconsciously evaluates the experience differently. The purpose of this study is to determine the expectations and perceptions of customers regarding the dining experience dimensions at Full-Service Restaurants (FSRs). The dimensions relate to service quality, food quality and ambience quality expectations and perceptions of customers. Customer satisfaction was also analysed, as a satisfied customer will show return intentions and this customer will tell friends and family about this FSR. A self-administered survey of employees at a tertiary academic institution revealed that waiter professionalism, value for money and the atmosphere in the restaurant are the most important considerations when it comes to the expectations of the dining experience. The findings of this study presented a demographic profile (gender, age, home language, highest education qualification, LSM) and it was found that demographic category groups differ in the way that they perceive the dining experience. The study reveals that males tends to be less critical than women, LSM 9 respondents are less critical than LSM 10 respondents and respondents with an undergraduate degree or less are less critical than respondents with a post-graduate degree. Respondents were satisfied overall with their dining experiences. Recommendations include that management must focus on pricing strategies, waiter training and the flow of communication between the restaurant and the customer. The recommendations made in this study will assist management of FSRs to understand the significance of the dining experience dimensions and to implement the required levels of service, food and ambience quality. With this knowledge, the management of FSRs can be assured of a satisfied customer and a competitive offering. / Business Management / M. Com. (Business Management)

The researcher undertook exploratory research to see whether characteristics of visionary organizations, as discovered in research undertaken by Collins and Porras (2000), are present and applicable to non-profit organizations in Gauteng, South Africa. The characteristics are: - a core ideology (core purpose and core values) - big hairy audacious goals - a cult-like culture - purposeful evolution and continuous self improvement - management continuity - alignment. A schedule was used to interview directors of ten non-profit organizations. Some staff in each organization were given a questionnaire to see whether their answers correlated with the director responses. The research indicated that most characteristics are present, to some degree, in the non-profit organizations. These characteristics could however be explored more thoroughly in further research. The research includes recommendations for management of non-profit organizations to implement, to become visionary organizations. / Social work / M.A. (Social Work)