<p>The aim of this study is to investigate how länsstyrelsen as a supervisory authority to private compulsory care-institutions works, to guarantee adequate institutional care of unprivileged children and youth with special problems.</p><p>In order to reach this aim the following questions are to be answered:</p><p>• Describe länsstyrelsen´s supervision of private compulsory care-institutions (HVB-hem)</p><p>• How does the officials at the three chosen county administrative boards find about the responsibility</p><p>To answer the questions of this bachelor thesis I have chosen to apply qualitative methods, by interviewing five supervisory authorities from länsstyrelsen, in three different county administrative boards in Sweden.</p><p>The findings of the study show that officials sometimes find it hard to know the exact meaning and differences between accountability and to be accountable. It also shows that they tend to think that the relationship between länsstyrelsen and the private compulsory care institutions is complicated. Because the officials have two part relationships, they have on the one hand a consultative role and on the other hand the supervising role.</p><p>Keywords: Länsstyrelsen, Hem för vård eller boende (HVB-hem), Ansvar, Ansvarsutkrävande, Socialtjänstlagen</p>

Syftet med denna studie har varit att bidra med kunskap kring hur ett ökat processfokus kan förbättra avtalsuppföljning i offentlig sektor. Som metod valdes en kvalitativ flerfallstudie där tre kommuners uppföljningar av avtal rörande hem för vård och boende (HVB) för ungdomar studerades. Genom studien belystes den komplexitet som omgärdar uppföljning av vårdavtal inom offentlig verksamhet. Tidigare studier har även belyst den utsatthet som omringar placerade ungdomar och visat på behovet av att säkerställa kvalitet i den vård kommunerna avtalar om. Ett sätt att hantera denna komplexitet skulle kunna vara att tillämpa ett systemteoretiskt synsätt, med de värderingar, verktyg och arbetssätt som kännetecknar offensiv kvalitetsteknik. Studiens resultat visar att ett ökat processfokus med processledning som arbetsmetod skulle kunna fungera som ett stöd i ett fortsatt och fördjupat arbete med kvalitet avseende avtalsuppföljningsprocessen. / The aim of this study has been to contribute with knowledge regarding in what way a processorientation can improve the way public sector manage contracts. As a method a qualitative multicasestudy was used. Three municipalities, and the way they manage contracts with residential carehomes for children and young persons (HVB) was studied. The study showed a complex situation surrounding the carecontract management in public sector. As a way of handling this complex situation the municipalities would gain from using a systems thinking, with the values, tools and workmethods that characterizes Total Quality Management. With an increased processorientation using processmanagement as a tool, the municipalities could improve the quality in their process for managing contracts.

The aim of this study is to investigate how länsstyrelsen as a supervisory authority to private compulsory care-institutions works, to guarantee adequate institutional care of unprivileged children and youth with special problems. In order to reach this aim the following questions are to be answered: • Describe länsstyrelsen´s supervision of private compulsory care-institutions (HVB-hem) • How does the officials at the three chosen county administrative boards find about the responsibility To answer the questions of this bachelor thesis I have chosen to apply qualitative methods, by interviewing five supervisory authorities from länsstyrelsen, in three different county administrative boards in Sweden. The findings of the study show that officials sometimes find it hard to know the exact meaning and differences between accountability and to be accountable. It also shows that they tend to think that the relationship between länsstyrelsen and the private compulsory care institutions is complicated. Because the officials have two part relationships, they have on the one hand a consultative role and on the other hand the supervising role. Keywords: Länsstyrelsen, Hem för vård eller boende (HVB-hem), Ansvar, Ansvarsutkrävande, Socialtjänstlagen