This thesis is a case study about the choices and constraints faced by women clerical workers in a labour market where they have very little autonomy in negotiating their pay and conditions of employment. On the one hand, clerical work has developed as a feminised occupation with a history of being low in status and low paid. On the other hand, it is an ideal occupation for women wanting to combine work and family across their life cycle. How these two phenomena impact upon women clerical workers ability to negotiate enterprise agreements is the subject of this thesis. From a theoretical perspective this thesis builds upon Catherine Hakim�s preference theory which explores the choices women clerical workers� make in relation to their work and family lives. Where Hakim�s preference theory focuses on the way in which women use their agency to determine their work and life style choices, this thesis gives equal weighting to the impact of agency and the constraints imposed by external structures such as the availability of part-time work and childcare, as well as the impact of organisational culture. The research data presented was based on face-to-face interviews with forty female clerical workers. The clerical workers ranged in age from 21 to 59 years of age. The respondents were made up of single or partnered women without family responsibilities, women juggling work and family, and women who no longer had dependent children and were approaching retirement. This thesis contends that these clerical workers are ill placed to optimise their conditions of employment under the new industrial regime of enterprise bargaining and individual contracts. Very few of the women were union members and generally they were uninformed about their rights and entitlements.

This Master's thesis is a history of apprenticeship in New Zealand. Apprenticeship has traditionally been the main route for entry into the skilled trades. At one level apprenticeship is a way of training people to do a particular job. The apprentice acquires, in a variety of formal and informal ways, the skills necessary to carry out their trade. The skills involved with each trade, tied inextricably to the technology that is used, are seen as the 'property' of the tradesperson. Learning the technical aspects of the job, however, is only a part of what goes on during an apprenticeship. The apprentice is also socialised into the customs and practices of the trade, learning implicitly and explicitly the hierarchies within the workplace, and gaining an appreciation of the status of his or her trade. Apprenticeship must also be viewed in the wider context of the relationship between labour and capital. The use of apprenticeship as an exclusionary device has implications for both worker and employer. Definitions of skill, and the ways in which technological advances are negotiated, are both dependent on the social setting of the workplace, which is mediated by social arrangements such as apprenticeship. This thesis thus traces the development of apprenticeship policies over the years, and examines within a theoretical context the debate surrounding those policies. Several themes emerge including the inadequacy of the market to deliver sustained training, the tension between educators and employers, and the importance of a tripartite accord to support efficient and equitable training. Apprenticeship has proved to be a remarkably resilient system in New Zealand. This thesis identifies factors that have challenged this resilience, such as changes in work practices and technology, and the historically small wage differentials between skilled and unskilled work. It also identifies the characteristics that have encouraged the retention of apprenticeship, such as the small-scale nature of industry in New Zealand, and the latter's distinctive industrial relations system. It is argued that benefits to both employer and worker, and the strength of the socialisation process embodied in apprenticeship, will ensure that some form of apprenticeship remains a favoured means of training young people for many of the skilled trades.

L’opera analizza i fenomeni di frammentazione del ciclo produttivo dal punto di vista delle relazioni collettive, ponendosi l’obiettivo di verificare l’efficacia degli strumenti contrattuali per “governare” tali processi. Si muove dall’ipotesi per cui sia opportuno valorizzare la contrattazione di secondo livello, stante i minori problemi di applicazione generalizzata e la maggiore sensibilità rispetto agli interessi coinvolti. La parte più rilevante dell’indagine ruota attorno al tema degli appalti, dalle clausole di divieto agli obblighi di informazione e consultazione, sino alle previsioni volte a garantire determinati trattamenti contrattuali o la continuità occupazionale ai lavoratori coinvolti; esperienze apprezzabili che richiedono, tuttavia, uno sviluppo a livello decentrato, anche territoriale o interaziendale. Ci si sofferma altresì sul trasferimento d’azienda, evidenziandosi il fondamentale compito della contrattazione decentrata nel cercare un bilanciamento tra competitività e protezione sociale, oltre che nel vigilare sulla genuinità delle operazioni realizzate. Si passa, poi, agli interventi in tema di somministrazione di lavoro, auspicandosi la realizzazione di un sistema di rappresentanza e contrattazione aziendale integrata, che coinvolga anche i lavoratori somministrati. Da ultimo si guarda al lavoro parasubordinato, con riferimento al quale la contrattazione collettiva è chiamata a sviluppare un sistema di sostegno e protezione che trascenda la tutela dei soli occupati. / The work analyses the outsourcing processes on the point of view of industrial relations, with the purpose to verify the effectiveness of the collective bargaining provisions to “manage” these processes. The dissertation moves from the assumption that the second-level agreements should be implemented, considering the applicability to all employees and the greater proximity to the interests concerned. The major part of the analysis revolves around the service contracts and the heterogeneous related provisions of the national collective labour agreements (such as the ban on outsourcing, the information to trade unions, the entitlement to certain treatments or to hold down the employment relationship), which should be developed by company or territorial level agreements. Then the dissertation focuses on the transfer of business, highlighting the role of the second-level bargaining, which could be able to find a compromise between competitiveness and social protection, as well as to control the compliance of the transactions. The work also considers the staff leasing contract, hoping for a system of collective representation and negotiation which includes the temporary workers. Finally, with reference to the so called “working project consulting agreements”, the author observes that the trade unions should give to the consultants a major collective protection.

published_or_final_version / Sociology / Master / Master of Social Sciences

No description available.

Cette recherche s’intéresse aux formes et à la capacité des associations patronales à façonner les règles du travail au niveau sectoriel, plus précisément dans le secteur de l’hôtellerie au Québec. Elle vise également à mieux comprendre comment ces règles contribuent à modifier les pratiques locales en relations industrielles de leurs entreprises membres. Notre première question de recherche vise donc à cerner l’impact des logiques de représentation et d’action des associations patronales sur les pratiques en relations industrielles. Pour certains auteurs, notamment Behrens et Traxler (2004 et 2007), Carley et al. (2010), Charest, Laroche et Hickey (à paraître), les logiques de représentation et d’action chez les acteurs patronaux se distinguent l’une de l’autre et influencent de manière différente les pratiques en relations industrielles. Ainsi, la présence, la forme et le rôle d’une association patronale auront un impact significatif sur les pratiques en relations industrielles, car les membres peuvent être influencés par les orientations de leurs associations. Notre seconde question de recherche aborde la manière dont les entreprises membres utilisent leurs ressources de pouvoir afin d’influencer les actions des associations patronales. La littérature existante à ce sujet mentionne que les acteurs patronaux détenant plusieurs ressources de pouvoir, qu’elles soient internes ou externes (Charest, Laroche et Hickey, à paraître; Laroche et Hickey, à paraître), sont en mesure d’exercer une influence dans les institutions politiques. Nous tenterons donc de vérifier si, plus une association patronale sera en mesure de mobiliser ses ressources de pouvoir, plus elle sera apte à influencer le contexte institutionnel dans lequel elle agit. Au plan théorique, cette recherche s’appuie sur les idées développées par les théories néo-institutionnalistes. D’une part, nous reconnaissons que les acteurs doivent réagir et s’adapter aux changements qui s’opèrent au sein de leur environnement. Ils développeront donc des stratégies diverses, autant en matière de coordination des actions patronales que de relations du travail au niveau local, en fonction de leur interprétation de ces transformations (Traxler et Huemer, 2007). D’autre part, nous reconnaissons que les acteurs sont aussi en mesure de mobiliser leurs ressources de pouvoir pour déployer des initiatives stratégiques qui seront susceptibles de provoquer en retour des changements au sein de leur environnement (Crouch, 2005). Ces entrepreneurs institutionnels sont ainsi à la recherche active d’opportunités et de leviers de pouvoir à utiliser pour maximiser leurs intérêts respectifs et, par le fait même, réduire les incertitudes issues de leur environnement (Campbell, 2004; Streeck et Thelen, 2005; Crouch, 2005). Notre recherche reconnaît également que les acteurs qui détiennent le plus grand pouvoir au sein d’un groupe, soient les porteurs de projets, vont être en mesure de façonner les institutions en fonction de leurs intérêts spécifiques (Thelen, 2003). C’est d’ailleurs sur ce plan que notre recherche veut se démarquer des travaux plus larges dans laquelle elle s’insère. Au plan empirique, cette recherche étudie l’acteur patronal dans l’industrie de l’hôtellerie au Québec et vise trois objectifs : 1) faire la cartographie des associations patronales dans le secteur de l’hôtellerie au Québec (formes, structures, activités, missions, etc.); 2) analyser l’impact des règles issues du processus de régulation au niveau sectoriel sur les pratiques de relations du travail locales; et 3) identifier les employeurs dominants au sein du secteur et analyser de quelle manière ils parviennent à modifier les institutions et l’environnement dans lequel ils agissent. Pour atteindre nos objectifs de recherche, nous avons utilisé une méthodologie qualitative de recherche, et plus particulièrement l’étude de cas. Cette dernière a été conduite en trois étapes : la préparation, la collecte des données et l’interprétation (Merriam, 1998). Les données de cette étude ont été recueillies à l’automne 2011, par le biais d’entrevues semi-dirigées auprès de gestionnaires d’hôtels et d’associations hôtelières dans les régions de Québec et de Montréal. Une analyse qualitative du contenu de ces entrevues a été effectuée en lien avec la revue de littérature et nos propositions de recherche. À cette fin, nous avons utilisé la technique de l’appariement logique de Yin (1994), ce qui nous a permis de comparer nos observations à nos propositions de recherche. Il est à noter que puisque cette recherche est une étude de cas, cette dernière présente des limites méthodologiques surtout liées à la généralisation des résultats. Ainsi, il est très difficile d’affirmer que les résultats de cette microanalyse soient généralisables. En contrepartie, les analyses ont servi à consolider le modèle pour utilisation dans des études futures. / This research project is interested by the forms and the capacity of employer organizations to elaborate work rules at a sector level, precisely, the Hotel sector in Quebec. It also aims to have a better understanding how these rules contribute to change the local industrial relation practices of their members. Our first research question is looking to target the impacts of the logic of representation and actions of the employer organization on the industrial relations practices. For some authors, especially Berhens and Traxler (2004 and 2007), Carley and al (2010) Charest, Laroche and Hickey (to be published), the logic of representation and action at the employer level are distinct from one to another and will influence in a different way the industrial relations practices. Thus, the presence, the form and the role of an employer organization will have a significant impact on the industrial relation practices. The members are able to be influenced by the orientation of their association. Our second research question will address the way the firms will use their power resources to influence the actions of employer organizations. The existing literature about this subject mentions that the management actors are holding multiple power resources being internal or external (Charest, Laroche and Hickey, to be published) are able to exercise an influence in the political institutions. We will attempt to verify if the more an association is able to mobilize its power resources, the more it will be able to influence the institutional context in which it’s acting On the theoretical plan this research is based on ideas developed by neo-institutionalism theories. First, we acknowledge that the actors must react and adapt to changes that occur in their environment. They will develop different strategies in management actions coordination as well as work relation at a local level, based on their interpretation of these transformations (Traxler and Huemer 2007). Also we admit that the actors are able to mobilize their power resources to deploy strategic initiatives that can provoque changes inside their environment (Crouch, 2005) These institutional entrepreneurs are actively researching opportunities and power leverage to use to maximize their respective interest and also reduce the uncertainty issued from the environment (Campbell, 2004: Streeck and Thelen, 2005; Crouch, 2005). Our research also concedes that the actors holding the greater power inside a group, the project holders, will be able to modify the institutions in functions of their specific interests. It is specifically on this plan that our research wants to distinguish itself from the wider research it gets into. On the empirical plan, this research will study the management actor in the hotel industry in the province of Quebec and targets three objectives: 1) produce the cartography of employer organizations in the hotel sector of the province of Quebec (form, structure, activities, missions etc.); 2) analyze the impact of the rules issued from the regulation process at the sector level on the local industrial relations practices; and 3) identify the dominant employers inside a sector and analyze the way that they arrive to modify the institution and the environment in which they act. In order to meet our research objectives, we used a qualitative research methodology; the case study was specifically used. This method was processed in three steps; the preparation, the data collection and the interpretation (Merriam, 1998). Data for this research was collected in fall of 2011 from interviews with hotel managers and hotel association managers in the region of Montreal and Quebec City. A quantitative analysis of the interview content was made and linked to the literature review and our research propositions. To this end, we used the patterns matching Yin (1994). This allowed us to compare our observations with our research propositions. It should be noted that since this research is a case study, some methodological limits specifically in the generalization of the results. It is hard to state that the results of this micro-analysis are extendable. On the other hand, the analysis helped to consolidate the model for future studies.

Cette thèse prend pour objet d’étude les administrateurs salariés en France, soit les représentants du personnel élus par les travailleurs, le plus souvent sur liste syndicale, pour siéger au conseil d’administration [CA] ou de surveillance [CS] de leur entreprise avec les mêmes droits et devoirs que les autres administrateurs, y compris le droit de vote sur les décisions stratégiques. A partir d’une méthodologie croisant différentes techniques d’enquête (l’analyse documentaire, deux études monographiques, la passation d’un questionnaire et l’observation participante), nous interrogeons la régulation sociale qui se joue dans les entreprises alors dites « démocratisées ». Parce que le sujet prête encore à confusion, nous commençons par une double mise en contexte : conceptuelle, en opérant un retour sur la définition de la « participation des salariés aux décisions » pour souligner la singularité du CA ou CS comme espace participatif ; historique, en analysant la dynamique de l’institutionnalisation saccadée des administrateurs salariés pour en éclairer sa dimension de jure. Nous nous intéressons ensuite à sa dimension de facto. Nous interrogeons en premier lieu l’effectivité de la règle et constatons d’une part que son application est directement dépendante de son ancrage dans une source de droit contraignant et, d’autre part, que la singularité de ce dispositif se reflète dans le profil des syndicalistes appelés à siéger au CA ou CS qui présentent, dans leur grande majorité, un capital militant particulièrement développé. Et ce parce que l’action de l’administrateur salarié, que nous observons en second lieu, a pour particularité de s’inscrire à la fois au sein du système de gouvernement d’entreprise et des relations professionnelles. Si sa capacité d’action dans le premier est le plus souvent limitée à la sphère de l’influence, le CA ou CS peut néanmoins constituer un espace pertinent de l’action collective à la condition d’un effort d’articulation des différentes scènes de représentation du personnel par l’organisation syndicale. Nous montrons ainsi que la participation des salariés aux décisions stratégiques ne conduit pas mécaniquement à un rééquilibrage des pouvoirs dans l’entreprise, mais qu’elle peut produire une reconfiguration des relations professionnelles pour peu que les différents acteurs en présence s’en saisissent. / This thesis focuses on the study of board-level employee representatives, i.e. employee representatives elected by the workforce under trade union nomination who serve on their company’s board of directors [BoD] or supervisory board [SVB] with the same rights and duties than that of other directors, including the right to vote on strategic decisions. Thanks to a methodology which combines different survey techniques (documentary analysis, two case studies, questionnaire distribution, participant observation), we question the nature of the social regulation which takes place within such so-called “democratised” companies. As this subject continue to lead to misunderstanding, we start setting the scene against a twofold context: a conceptual one, going back to the definition of “workers’ participation in decision-making” in order to underline the idiosyncrasy of the BoD or SVB as a participatory scene; an historical one, analyzing the non-linear dynamics of board-level employee representation’s institutionalisation in order to shed light on its de jure dimension. We then turn to its de facto dimension. First, we question the effectiveness of this rule and we observe that, on the one hand, its application directly depends on its anchorage in a source of binding law and, on the other hand, that the uniqueness of this provision is reflected in the profile of the union members selected to serve on the board whose great majority has a particularly well-developed “activist capital”. This is because, secondly, board-level employee representative’s action specificity lies both in the corporate governance and the industrial relations systems. If his/her capacity of action is limited to the sphere of influence in the former, the BoD of SVB could however be deemed a relevant arena of collective action provided that the trade union engages in an effort aimed at articulating the various scenes of workers’ representation. We demonstrate that workers’ participation in strategic decision-making does not automatically lead to a rebalancing of power within the company, but that it can produce a reshaping of industrial relations as long as the various involved actors seize it.

In their highly influential work on the labour market impact of unions termed the collective voice/institutional response model (CVIR), Freeman & Medoff (1984) proposed that whether the unions monopoly or voice face would prevail greatly depended on the unions and managements willingness to compete or cooperate, respectively. However, these authors and the researchers that tested their ideas afterwards neither theorized about nor tested this key moderating condition of a unions impact. The result has been a confusing, mixed and generally inconclusive litany of research findings about the impact of unions at both the individual and organizational levels of analysis. I attempt to resolve this gap in CVIR by using the appropriateness framework (March 1994) to identify when and under what conditions management and unions, along with their members, will respond cooperatively or competitively toward each other. My empirical results are consistent with the idea that management response is a key moderating mechanism of a unions power and thus impact, contributing to zero or negative sum outcomes when management chooses to compete (i.e., union power is exerted in the direction of harmful monopoly effects) and positive sum outcomes when management chooses cooperation (i.e., union power is exerted in the direction of beneficial voice effects). In particular, when environmental cues lead the union and/or unionized employees to believe that management values voice, they will consider cooperation an appropriate response under the circumstances and reciprocate in-kind with other-regarding behaviors. On the other hand, when environmental cues lead the union or unionized employees to believe that management may potentially behave opportunistically, they will consider competition appropriate under the circumstances, and respond in-kind with self-serving, competitive behaviours. Drawing upon the resource-based view of the firm, I argue how a cooperative union-management relationship can be a source of sustainable competitive advantage for the organization (Barney, 1991). / Human Resources Management and Industrial Relations

This thesis examines internal union and external factors affecting union relations with Aboriginal workers in the wool and cattle sectors of the South Australian and Northern Territory pastoral industries, from union formation in the nineteenth century to the cold war period in the 1950s. / PhD Doctorate

This thesis is a case study about the choices and constraints faced by women clerical workers in a labour market where they have very little autonomy in negotiating their pay and conditions of employment. On the one hand, clerical work has developed as a feminised occupation with a history of being low in status and low paid. On the other hand, it is an ideal occupation for women wanting to combine work and family across their life cycle. How these two phenomena impact upon women clerical workers ability to negotiate enterprise agreements is the subject of this thesis. From a theoretical perspective this thesis builds upon Catherine Hakim�s preference theory which explores the choices women clerical workers� make in relation to their work and family lives. Where Hakim�s preference theory focuses on the way in which women use their agency to determine their work and life style choices, this thesis gives equal weighting to the impact of agency and the constraints imposed by external structures such as the availability of part-time work and childcare, as well as the impact of organisational culture. The research data presented was based on face-to-face interviews with forty female clerical workers. The clerical workers ranged in age from 21 to 59 years of age. The respondents were made up of single or partnered women without family responsibilities, women juggling work and family, and women who no longer had dependent children and were approaching retirement. This thesis contends that these clerical workers are ill placed to optimise their conditions of employment under the new industrial regime of enterprise bargaining and individual contracts. Very few of the women were union members and generally they were uninformed about their rights and entitlements.